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Senior field service representative vs support specialist

The differences between senior field service representatives and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field service representative and a support specialist. Additionally, a senior field service representative has an average salary of $51,404, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a senior field service representative include technical support, FSR and technical problems. The most important skills for a support specialist are customer service, patients, and mental health.

Senior field service representative vs support specialist overview

Senior Field Service RepresentativeSupport Specialist
Yearly salary$51,404$40,782
Hourly rate$24.71$19.61
Growth rate10%10%
Number of jobs124,367125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Average age4242
Years of experience22

Senior field service representative vs support specialist salary

Senior field service representatives and support specialists have different pay scales, as shown below.

Senior Field Service RepresentativeSupport Specialist
Average salary$51,404$40,782
Salary rangeBetween $37,000 And $70,000Between $25,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Microsoft
Best paying industry-Technology

Differences between senior field service representative and support specialist education

There are a few differences between a senior field service representative and a support specialist in terms of educational background:

Senior Field Service RepresentativeSupport Specialist
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Most common majorElectrical EngineeringBusiness
Most common collegeStanford UniversityStanford University

Senior field service representative vs support specialist demographics

Here are the differences between senior field service representatives' and support specialists' demographics:

Senior Field Service RepresentativeSupport Specialist
Average age4242
Gender ratioMale, 91.6% Female, 8.4%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.4% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior field service representative and support specialist duties and responsibilities

Senior field service representative example responsibilities.

  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Aid in re-constructing USMC accountability process for ECM equipment.
  • Establish and standardize all guidelines for the repair and maintenance of ECM equipment.
  • Coordinate with I2WD on all matters concerning shipments of equipment between CONUS and OCONUS.
  • Assist with the training of OPNET & FLMNET courses in a classroom setting to deploy units.
  • Apply extensive troubleshooting skills on electro-mechanical equipment control by windows base OS.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Senior field service representative vs support specialist skills

Common senior field service representative skills
  • Technical Support, 15%
  • FSR, 9%
  • Technical Problems, 9%
  • Troubleshoot, 7%
  • Customer Satisfaction, 5%
  • Test Equipment, 4%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

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