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Senior information technology systems technician vs information technology support manager

The differences between senior information technology systems technicians and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior information technology systems technician, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $99,481 average annual salary of a senior information technology systems technician.

The top three skills for a senior information technology systems technician include troubleshoot, data management and linux. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Senior information technology systems technician vs information technology support manager overview

Senior Information Technology Systems TechnicianInformation Technology Support Manager
Yearly salary$99,481$104,424
Hourly rate$47.83$50.20
Growth rate5%16%
Number of jobs159,516162,131
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 61%
Average age4347
Years of experience28

Senior information technology systems technician vs information technology support manager salary

Senior information technology systems technicians and information technology support managers have different pay scales, as shown below.

Senior Information Technology Systems TechnicianInformation Technology Support Manager
Average salary$99,481$104,424
Salary rangeBetween $70,000 And $140,000Between $76,000 And $142,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Clinica Sierra Vista
Best paying industry-Finance

Differences between senior information technology systems technician and information technology support manager education

There are a few differences between a senior information technology systems technician and an information technology support manager in terms of educational background:

Senior Information Technology Systems TechnicianInformation Technology Support Manager
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Senior information technology systems technician vs information technology support manager demographics

Here are the differences between senior information technology systems technicians' and information technology support managers' demographics:

Senior Information Technology Systems TechnicianInformation Technology Support Manager
Average age4347
Gender ratioMale, 77.6% Female, 22.4%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 9.5% White, 63.9% American Indian and Alaska Native, 0.3%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage9%11%

Differences between senior information technology systems technician and information technology support manager duties and responsibilities

Senior information technology systems technician example responsibilities.

  • Ensure adequate security protections for proprietary data and intellectual property; manage and configure firewalls and security posture.
  • Analyze, troubleshoot, recommend, and implement solutions to a wide variety of computer hardware and software issues.
  • Oversee GIS work done by contractor.
  • Work with setting up VPN using Cisco hardware.
  • Update page content and description for accuracy within SharePoint.
  • Provide support for computer mainframe consoles and various complex networks including LAN systems.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Senior information technology systems technician vs information technology support manager skills

Common senior information technology systems technician skills
  • Troubleshoot, 20%
  • Data Management, 12%
  • Linux, 9%
  • DOD, 8%
  • Computer System, 4%
  • Unix, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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