Senior information technology systems technician vs level senior technician

Differences between senior information technology systems technician and level senior technician duties and responsibilities

Senior information technology systems technician example responsibilities.

• Ensure adequate security protections for proprietary data and intellectual property; manage and configure firewalls and security posture.
• Analyze, troubleshoot, recommend, and implement solutions to a wide variety of computer hardware and software issues.
• Oversee GIS work done by contractor.
• Work with setting up VPN using Cisco hardware.
• Update page content and description for accuracy within SharePoint.
• Provide support for computer mainframe consoles and various complex networks including LAN systems.
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Level senior technician example responsibilities.

• Manage and support NT network/domain and associate services DNS, and DHCP.
• Update and manage BMC remedy ticketing system to follow timely resolution of all work orders.
• Create and manage numerous VMware installs for internal testing and utilization by the product phone support group.
• Manage tasks with minimal supervision, completing projects and services on schedule and meeting service level agreements (SLA) consistently.
• Develop and manage equipment inventory database, identify obsolete equipment and coordinate life-cycle replacement.
• Design and implement an inventory system using SharePoint providing a more efficient way to manage company assets.
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