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Senior infrastructure project manager vs senior service manager

The differences between senior infrastructure project managers and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior infrastructure project manager and a senior service manager. Additionally, a senior infrastructure project manager has an average salary of $131,110, which is higher than the $129,065 average annual salary of a senior service manager.

The top three skills for a senior infrastructure project manager include project management, cloud and infrastructure projects. The most important skills for a senior service manager are project management, client relationships, and business development.

Senior infrastructure project manager vs senior service manager overview

Senior Infrastructure Project ManagerSenior Service Manager
Yearly salary$131,110$129,065
Hourly rate$63.03$62.05
Growth rate16%16%
Number of jobs147,435200,790
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 68%
Average age4747
Years of experience88

What does a senior infrastructure project manager do?

As a senior infrastructure project manager, your job is to make the development of infrastructure projects much easier and smoother. As a senior infrastructure project manager, you have to ensure that there is timely delivery of the infrastructure projects and the quality also doesn't compromise. You also have to set the deadlines for the completion of the infrastructure projects. You must ensure that the construction workers are in place and doing their works smoothly.

As a senior infrastructure project manager, you have to maintain the budget of the company and make sure that the costs shouldn't rise a lot. The construction projects are in your hands. Therefore, you have to create a good plan and strategize to achieve the maximum output.

What does a senior service manager do?

Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.

Senior infrastructure project manager vs senior service manager salary

Senior infrastructure project managers and senior service managers have different pay scales, as shown below.

Senior Infrastructure Project ManagerSenior Service Manager
Average salary$131,110$129,065
Salary rangeBetween $91,000 And $187,000Between $92,000 And $179,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyParsonsNVIDIA
Best paying industryRetailProfessional

Differences between senior infrastructure project manager and senior service manager education

There are a few differences between a senior infrastructure project manager and a senior service manager in terms of educational background:

Senior Infrastructure Project ManagerSenior Service Manager
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 68%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Senior infrastructure project manager vs senior service manager demographics

Here are the differences between senior infrastructure project managers' and senior service managers' demographics:

Senior Infrastructure Project ManagerSenior Service Manager
Average age4747
Gender ratioMale, 80.1% Female, 19.9%Male, 66.8% Female, 33.2%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior infrastructure project manager and senior service manager duties and responsibilities

Senior infrastructure project manager example responsibilities.

  • Manage the design and installation of a voice and voice messaging initiative to migrate telephony platform to digital and VOIP architecture.
  • Manage firewall rules deployment for securing data center infrastructure migration.
  • Develop POC project plans design to turn locally manage applications into cloud support applications.
  • Manage venture partners and acquisitions circuit provisioning to integrate business functions onto a single global domain.
  • Manage multiple vendor relationships, including contract negotiations, finance oversight, technology and operation requirements and ongoing service level agreements.
  • Implement ITIL standards and practices to support distribute systems processes.
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Senior service manager example responsibilities.

  • Manage revenue and expenses for budget to meet shareholder KPI metrics.
  • Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
  • Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
  • Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
  • Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
  • Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
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Senior infrastructure project manager vs senior service manager skills

Common senior infrastructure project manager skills
  • Project Management, 19%
  • Cloud, 8%
  • Infrastructure Projects, 7%
  • Customer Satisfaction, 6%
  • Shared Services, 5%
  • Architecture, 5%
Common senior service manager skills
  • Project Management, 7%
  • Client Relationships, 7%
  • Business Development, 6%
  • Cloud, 5%
  • Email Marketing, 4%
  • Customer Service, 4%

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