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Senior manager, program management vs engagement manager

The differences between senior managers, program management and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a senior manager, program management and an engagement manager. Additionally, a senior manager, program management has an average salary of $132,993, which is higher than the $112,413 average annual salary of an engagement manager.

The top three skills for a senior manager, program management include program management, project management and continuous improvement. The most important skills for an engagement manager are project management, analytics, and customer service.

Senior manager, program management vs engagement manager overview

Senior Manager, Program ManagementEngagement Manager
Yearly salary$132,993$112,413
Hourly rate$63.94$54.04
Growth rate16%16%
Number of jobs263,686166,237
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a senior manager, program management do?

A senior manager of product management is responsible for overseeing the product development procedures and techniques from conceptualization to final outputs, including budget limitations and deliverables within the required timeframes. Senior managers of product management implement quality control processes to identify potential inconsistencies and glitches, adjusting initial projected plans as needed. They coordinate with suppliers and third-party vendors to support the production, ensuring high-quality providers to avoid delays and complications on product management. A senior manager of product management also reports progress updates with the clients and manage product release to the target market.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Senior manager, program management vs engagement manager salary

Senior managers, program management and engagement managers have different pay scales, as shown below.

Senior Manager, Program ManagementEngagement Manager
Average salary$132,993$112,413
Salary rangeBetween $97,000 And $182,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyRokuL.E.K. Consulting
Best paying industryInternetProfessional

Differences between senior manager, program management and engagement manager education

There are a few differences between a senior manager, program management and an engagement manager in terms of educational background:

Senior Manager, Program ManagementEngagement Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Senior manager, program management vs engagement manager demographics

Here are the differences between senior managers, program management' and engagement managers' demographics:

Senior Manager, Program ManagementEngagement Manager
Average age4747
Gender ratioMale, 73.1% Female, 26.9%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 14.8% White, 62.8% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between senior manager, program management and engagement manager duties and responsibilities

Senior manager, program management example responsibilities.

  • Manage Americas fitness reimbursement and tuition reimbursement plans.
  • Manage projects leveraging both agile and waterfall methodologies throughout SDLC.
  • Manage full SDLC application development projects using agile development methodology.
  • Handle intake process, obtain insurance authorizations, supervise utilization and management of Medicaid behavioral health manage care services.
  • Demonstrate use of PMI methodology practices and tools.
  • Implement PMI standards and methodology, IEEE system engineering standards, and project recovery techniques.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Senior manager, program management vs engagement manager skills

Common senior manager, program management skills
  • Program Management, 16%
  • Project Management, 12%
  • Continuous Improvement, 5%
  • Risk Management, 4%
  • Infrastructure, 4%
  • Sigma, 3%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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