Senior program manager, pmo vs senior service manager

Differences between senior program manager, pmo and senior service manager duties and responsibilities

Senior program manager, pmo example responsibilities.

• Manage and add key inputs to budget planning, vendor selection, ROI
• Create the project management processes and train the PMs to maintain the gains achieve.
• Manage, monitors and measures project portfolio status, recommending corrective action as necessary and communicate portfolio status to their management.
• Work on financial estimates in the SharePoint and communicating with the financial team on getting project budget approval.
• Organize SharePoint documents to insure broad, efficient communication.
• Manage, monitors and measures project portfolio status, recommending corrective action as necessary and communicate portfolio status to their management.
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Senior service manager example responsibilities.

• Manage revenue and expenses for budget to meet shareholder KPI metrics.
• Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
• Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
• Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
• Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
• Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
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