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Senior sales associate vs associate/team lead

The differences between senior sales associates and associate/team leads can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate/team lead has an average salary of $54,721, which is higher than the $53,906 average annual salary of a senior sales associate.

The top three skills for a senior sales associate include customer service, product knowledge and phone calls. The most important skills for an associate/team lead are excellent interpersonal, product knowledge, and quality standards.

Senior sales associate vs associate/team lead overview

Senior Sales AssociateAssociate/Team Lead
Yearly salary$53,906$54,721
Hourly rate$25.92$26.31
Growth rate--
Number of jobs420,823247,018
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 50%
Average age4143
Years of experience-6

What does a senior sales associate do?

A senior sales associate is responsible for overseeing the operations in a retail establishment's sales floor. They reach out to customers and respond to inquiries, help them obtain the product they are looking for, or recommend other goods should it be necessary. As a senior sales associate, they are in charge of mentoring less experienced colleagues and shaping them into more competent workforce members. They must also implement sales policies and regulations, devise strategies to reach sales targets, find new opportunities to strengthen client base, produce reports, and maintain inventory.

What does an associate/team lead do?

An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.

Senior sales associate vs associate/team lead salary

Senior sales associates and associate/team leads have different pay scales, as shown below.

Senior Sales AssociateAssociate/Team Lead
Average salary$53,906$54,721
Salary rangeBetween $22,000 And $128,000Between $28,000 And $104,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateCaliforniaRhode Island
Best paying companyGoldman SachsCiti
Best paying industryPharmaceutical-

Differences between senior sales associate and associate/team lead education

There are a few differences between a senior sales associate and an associate/team lead in terms of educational background:

Senior Sales AssociateAssociate/Team Lead
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Delhi

Senior sales associate vs associate/team lead demographics

Here are the differences between senior sales associates' and associate/team leads' demographics:

Senior Sales AssociateAssociate/Team Lead
Average age4143
Gender ratioMale, 46.3% Female, 53.7%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.4% White, 56.3% American Indian and Alaska Native, 0.6%Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7%
LGBT Percentage7%9%

Differences between senior sales associate and associate/team lead duties and responsibilities

Senior sales associate example responsibilities.

  • Manage organizational standards, cleanliness of store and safety procedures/policies; manage and maintain store appearance, provide exceptional customer service.
  • Operate POS and administrative computer systems.
  • Receive new product and incorporate it into current inventory via POS inventory management system.
  • Maintain retail garden center through daily cleanliness and product up-keep and display including pruning/dead-heading product.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Associate/team lead example responsibilities.

  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Ensure all sales transactions, refunds and POS system function smoothly and take corrective action when necessary.
  • Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
  • Provide leadership and mentoring of team members to increase productivity while ensuring accuracy.
  • Handle inbound/outbound escalate customer complaints, including executive escalations from various levels of leadership.
  • Aggregate, analyze and organize information from QC reports into a department-wide WIKI to facilitate information sharing and best practice utilization.
  • Show more

Senior sales associate vs associate/team lead skills

Common senior sales associate skills
  • Customer Service, 17%
  • Product Knowledge, 10%
  • Phone Calls, 9%
  • Customer Satisfaction, 8%
  • Cleanliness, 6%
  • PowerPoint, 6%
Common associate/team lead skills
  • Excellent Interpersonal, 18%
  • Product Knowledge, 9%
  • Quality Standards, 9%
  • Leadership, 7%
  • Math, 6%
  • Customer Satisfaction, 6%