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The differences between senior sales associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior sales associate has an average salary of $53,906, which is higher than the $37,024 average annual salary of a customer sales associate.
The top three skills for a senior sales associate include customer service, product knowledge and phone calls. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.
| Senior Sales Associate | Customer Sales Associate | |
| Yearly salary | $53,906 | $37,024 |
| Hourly rate | $25.92 | $17.80 |
| Growth rate | - | -4% |
| Number of jobs | 420,823 | 415,981 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Average age | 41 | 40 |
| Years of experience | - | 12 |
A senior sales associate is responsible for overseeing the operations in a retail establishment's sales floor. They reach out to customers and respond to inquiries, help them obtain the product they are looking for, or recommend other goods should it be necessary. As a senior sales associate, they are in charge of mentoring less experienced colleagues and shaping them into more competent workforce members. They must also implement sales policies and regulations, devise strategies to reach sales targets, find new opportunities to strengthen client base, produce reports, and maintain inventory.
A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.
Senior sales associates and customer sales associates have different pay scales, as shown below.
| Senior Sales Associate | Customer Sales Associate | |
| Average salary | $53,906 | $37,024 |
| Salary range | Between $22,000 And $128,000 | Between $27,000 And $49,000 |
| Highest paying City | San Francisco, CA | Odenton, MD |
| Highest paying state | California | Maryland |
| Best paying company | Goldman Sachs | Johnson Controls |
| Best paying industry | Pharmaceutical | Real Estate |
There are a few differences between a senior sales associate and a customer sales associate in terms of educational background:
| Senior Sales Associate | Customer Sales Associate | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between senior sales associates' and customer sales associates' demographics:
| Senior Sales Associate | Customer Sales Associate | |
| Average age | 41 | 40 |
| Gender ratio | Male, 46.3% Female, 53.7% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.4% White, 56.3% American Indian and Alaska Native, 0.6% | Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |