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Senior sales associate vs sales floor associate

The differences between senior sales associates and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior sales associate has an average salary of $53,906, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a senior sales associate include customer service, product knowledge and phone calls. The most important skills for a sales floor associate are math, home health, and sales transactions.

Senior sales associate vs sales floor associate overview

Senior Sales AssociateSales Floor Associate
Yearly salary$53,906$24,773
Hourly rate$25.92$11.91
Growth rate--
Number of jobs420,823491,791
Job satisfaction--
Most common degreeBachelor's Degree, 54%High School Diploma, 39%
Average age4141
Years of experience--

What does a senior sales associate do?

A senior sales associate is responsible for overseeing the operations in a retail establishment's sales floor. They reach out to customers and respond to inquiries, help them obtain the product they are looking for, or recommend other goods should it be necessary. As a senior sales associate, they are in charge of mentoring less experienced colleagues and shaping them into more competent workforce members. They must also implement sales policies and regulations, devise strategies to reach sales targets, find new opportunities to strengthen client base, produce reports, and maintain inventory.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Senior sales associate vs sales floor associate salary

Senior sales associates and sales floor associates have different pay scales, as shown below.

Senior Sales AssociateSales Floor Associate
Average salary$53,906$24,773
Salary rangeBetween $22,000 And $128,000Between $19,000 And $31,000
Highest paying CitySan Francisco, CA-
Highest paying stateCalifornia-
Best paying companyGoldman Sachs-
Best paying industryPharmaceutical-

Differences between senior sales associate and sales floor associate education

There are a few differences between a senior sales associate and a sales floor associate in terms of educational background:

Senior Sales AssociateSales Floor Associate
Most common degreeBachelor's Degree, 54%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Senior sales associate vs sales floor associate demographics

Here are the differences between senior sales associates' and sales floor associates' demographics:

Senior Sales AssociateSales Floor Associate
Average age4141
Gender ratioMale, 46.3% Female, 53.7%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.4% White, 56.3% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between senior sales associate and sales floor associate duties and responsibilities

Senior sales associate example responsibilities.

  • Manage organizational standards, cleanliness of store and safety procedures/policies; manage and maintain store appearance, provide exceptional customer service.
  • Operate POS and administrative computer systems.
  • Receive new product and incorporate it into current inventory via POS inventory management system.
  • Maintain retail garden center through daily cleanliness and product up-keep and display including pruning/dead-heading product.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Senior sales associate vs sales floor associate skills

Common senior sales associate skills
  • Customer Service, 17%
  • Product Knowledge, 10%
  • Phone Calls, 9%
  • Customer Satisfaction, 8%
  • Cleanliness, 6%
  • PowerPoint, 6%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%