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Senior sales associate vs sales support associate

The differences between senior sales associates and sales support associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior sales associate has an average salary of $53,906, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for a senior sales associate include customer service, product knowledge and phone calls. The most important skills for a sales support associate are sales floor, back room, and math.

Senior sales associate vs sales support associate overview

Senior Sales AssociateSales Support Associate
Yearly salary$53,906$34,454
Hourly rate$25.92$16.56
Growth rate-4%
Number of jobs420,823447,642
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 52%
Average age4147
Years of experience-4

What does a senior sales associate do?

A senior sales associate is responsible for overseeing the operations in a retail establishment's sales floor. They reach out to customers and respond to inquiries, help them obtain the product they are looking for, or recommend other goods should it be necessary. As a senior sales associate, they are in charge of mentoring less experienced colleagues and shaping them into more competent workforce members. They must also implement sales policies and regulations, devise strategies to reach sales targets, find new opportunities to strengthen client base, produce reports, and maintain inventory.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Senior sales associate vs sales support associate salary

Senior sales associates and sales support associates have different pay scales, as shown below.

Senior Sales AssociateSales Support Associate
Average salary$53,906$34,454
Salary rangeBetween $22,000 And $128,000Between $25,000 And $46,000
Highest paying CitySan Francisco, CABoston, MA
Highest paying stateCaliforniaMassachusetts
Best paying companyGoldman SachsGoldman Sachs
Best paying industryPharmaceuticalFinance

Differences between senior sales associate and sales support associate education

There are a few differences between a senior sales associate and a sales support associate in terms of educational background:

Senior Sales AssociateSales Support Associate
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Senior sales associate vs sales support associate demographics

Here are the differences between senior sales associates' and sales support associates' demographics:

Senior Sales AssociateSales Support Associate
Average age4147
Gender ratioMale, 46.3% Female, 53.7%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 19.8% Asian, 7.4% White, 56.3% American Indian and Alaska Native, 0.6%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between senior sales associate and sales support associate duties and responsibilities

Senior sales associate example responsibilities.

  • Manage organizational standards, cleanliness of store and safety procedures/policies; manage and maintain store appearance, provide exceptional customer service.
  • Operate POS and administrative computer systems.
  • Receive new product and incorporate it into current inventory via POS inventory management system.
  • Maintain retail garden center through daily cleanliness and product up-keep and display including pruning/dead-heading product.
  • Partner in managing operations of multiple retail outlets, including hiring, performance management, scheduling, and merchandising management.
  • Demonstrate strong leadership, communication and supervisory skills by providing coaching and feedback to maximize individual and store performance.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Senior sales associate vs sales support associate skills

Common senior sales associate skills
  • Customer Service, 17%
  • Product Knowledge, 10%
  • Phone Calls, 9%
  • Customer Satisfaction, 8%
  • Cleanliness, 6%
  • PowerPoint, 6%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%