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Senior technical service specialist vs senior information technology specialist

The differences between senior technical service specialists and senior information technology specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical service specialist and a senior information technology specialist. Additionally, a senior information technology specialist has an average salary of $103,478, which is higher than the $88,080 average annual salary of a senior technical service specialist.

The top three skills for a senior technical service specialist include technical support, CRM and test equipment. The most important skills for a senior information technology specialist are customer service, database, and technical support.

Senior technical service specialist vs senior information technology specialist overview

Senior Technical Service SpecialistSenior Information Technology Specialist
Yearly salary$88,080$103,478
Hourly rate$42.35$49.75
Growth rate10%10%
Number of jobs107,886111,996
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 62%
Average age4242
Years of experience22

Senior technical service specialist vs senior information technology specialist salary

Senior technical service specialists and senior information technology specialists have different pay scales, as shown below.

Senior Technical Service SpecialistSenior Information Technology Specialist
Average salary$88,080$103,478
Salary rangeBetween $59,000 And $130,000Between $78,000 And $136,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Ropes & Gray
Best paying industry-Energy

Differences between senior technical service specialist and senior information technology specialist education

There are a few differences between a senior technical service specialist and a senior information technology specialist in terms of educational background:

Senior Technical Service SpecialistSenior Information Technology Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 62%
Most common majorBusinessComputer Science
Most common college-Stanford University

Senior technical service specialist vs senior information technology specialist demographics

Here are the differences between senior technical service specialists' and senior information technology specialists' demographics:

Senior Technical Service SpecialistSenior Information Technology Specialist
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 81.4% Female, 18.6%
Race ratioBlack or African American, 10.0% Unknown, 5.0% Hispanic or Latino, 16.8% Asian, 10.7% White, 57.2% American Indian and Alaska Native, 0.4%Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 14.4% Asian, 14.1% White, 53.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior technical service specialist and senior information technology specialist duties and responsibilities

Senior technical service specialist example responsibilities.

  • Manage Syteline ERP software database to enter complete production release packages for components and assemblies.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Support FDA and Parexel audits.
  • Lead raw material and API qualification projects.
  • Work on OLTP and OLAP database systems.
  • Install and maintain LAN base hardware point-of-sale systems for the hospitality industry.
  • Show more

Senior information technology specialist example responsibilities.

  • Install and manage the local area network (wire and wireless), switches connect to that network and network printers.
  • Manage DNS, SSL certificate renewals/additions, add FTP accounts and rights management for client's web and application hosting servers.
  • Manage and implement security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
  • Lead in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhance system performance.
  • Lead disaster recovery exercises, infrastructure hardware/software decommissioning initiatives and redeployment of legacy application retirements/migrations for Fannie Mae (client).
  • Deploy applications and OS's as requested using SCCM.
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Senior technical service specialist vs senior information technology specialist skills

Common senior technical service specialist skills
  • Technical Support, 37%
  • CRM, 18%
  • Test Equipment, 5%
  • FDA, 4%
  • Customer Service, 3%
  • Customer Accounts, 3%
Common senior information technology specialist skills
  • Customer Service, 10%
  • Database, 5%
  • Technical Support, 5%
  • Project Management, 4%
  • Lifecycle Management, 4%
  • SR, 3%

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