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Senior technical service specialist vs senior support specialist

The differences between senior technical service specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical service specialist and a senior support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $88,080 average annual salary of a senior technical service specialist.

The top three skills for a senior technical service specialist include technical support, CRM and test equipment. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.

Senior technical service specialist vs senior support specialist overview

Senior Technical Service SpecialistSenior Support Specialist
Yearly salary$88,080$106,515
Hourly rate$42.35$51.21
Growth rate10%10%
Number of jobs107,886103,203
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Average age4242
Years of experience22

Senior technical service specialist vs senior support specialist salary

Senior technical service specialists and senior support specialists have different pay scales, as shown below.

Senior Technical Service SpecialistSenior Support Specialist
Average salary$88,080$106,515
Salary rangeBetween $59,000 And $130,000Between $71,000 And $159,000
Highest paying City-Piscataway, NJ
Highest paying state-New Jersey
Best paying company-Eclaro
Best paying industry-Manufacturing

Differences between senior technical service specialist and senior support specialist education

There are a few differences between a senior technical service specialist and a senior support specialist in terms of educational background:

Senior Technical Service SpecialistSenior Support Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common college-Stanford University

Senior technical service specialist vs senior support specialist demographics

Here are the differences between senior technical service specialists' and senior support specialists' demographics:

Senior Technical Service SpecialistSenior Support Specialist
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 61.2% Female, 38.8%
Race ratioBlack or African American, 10.0% Unknown, 5.0% Hispanic or Latino, 16.8% Asian, 10.7% White, 57.2% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior technical service specialist and senior support specialist duties and responsibilities

Senior technical service specialist example responsibilities.

  • Manage Syteline ERP software database to enter complete production release packages for components and assemblies.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Support FDA and Parexel audits.
  • Lead raw material and API qualification projects.
  • Work on OLTP and OLAP database systems.
  • Install and maintain LAN base hardware point-of-sale systems for the hospitality industry.
  • Show more

Senior support specialist example responsibilities.

  • Manage UNIX OS technical documentation and marketing materials.
  • Maintain desktop encryption keys for all company laptops.
  • Implement desktop and laptop encryption applications in NY area offices.
  • Oversee the backing up of company data and creation of PC images for each type of machine.
  • Perform moves, adds, and changes of PC equipment such as desktops, laptops, monitors.
  • Perform DB2 data loads on a UNIX platform, verify and update test data, utilizing execution of SQL queries.
  • Show more

Senior technical service specialist vs senior support specialist skills

Common senior technical service specialist skills
  • Technical Support, 37%
  • CRM, 18%
  • Test Equipment, 5%
  • FDA, 4%
  • Customer Service, 3%
  • Customer Accounts, 3%
Common senior support specialist skills
  • Customer Service, 18%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Data Entry, 5%
  • Computer System, 3%

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