Post job

Senior technical service specialist vs support specialist

The differences between senior technical service specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical service specialist and a support specialist. Additionally, a senior technical service specialist has an average salary of $88,080, which is higher than the $40,782 average annual salary of a support specialist.

The top three skills for a senior technical service specialist include technical support, CRM and test equipment. The most important skills for a support specialist are customer service, patients, and mental health.

Senior technical service specialist vs support specialist overview

Senior Technical Service SpecialistSupport Specialist
Yearly salary$88,080$40,782
Hourly rate$42.35$19.61
Growth rate10%10%
Number of jobs107,886125,740
Job satisfaction-3
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 52%
Average age4242
Years of experience22

Senior technical service specialist vs support specialist salary

Senior technical service specialists and support specialists have different pay scales, as shown below.

Senior Technical Service SpecialistSupport Specialist
Average salary$88,080$40,782
Salary rangeBetween $59,000 And $130,000Between $25,000 And $64,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Microsoft
Best paying industry-Technology

Differences between senior technical service specialist and support specialist education

There are a few differences between a senior technical service specialist and a support specialist in terms of educational background:

Senior Technical Service SpecialistSupport Specialist
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common college-Stanford University

Senior technical service specialist vs support specialist demographics

Here are the differences between senior technical service specialists' and support specialists' demographics:

Senior Technical Service SpecialistSupport Specialist
Average age4242
Gender ratioMale, 77.5% Female, 22.5%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.0% Unknown, 5.0% Hispanic or Latino, 16.8% Asian, 10.7% White, 57.2% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior technical service specialist and support specialist duties and responsibilities

Senior technical service specialist example responsibilities.

  • Manage Syteline ERP software database to enter complete production release packages for components and assemblies.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Support FDA and Parexel audits.
  • Lead raw material and API qualification projects.
  • Work on OLTP and OLAP database systems.
  • Install and maintain LAN base hardware point-of-sale systems for the hospitality industry.
  • Show more

Support specialist example responsibilities.

  • Manage project SharePoint site for the purpose of supporting ongoing collaboration
  • Provide Cerner CPOE learning support to physicians.
  • Train in motivational interviewing, HIPAA regulations, CPR certify, emergency preparedness, suicide awareness, and team building.
  • Participate in inventory taking process and maintain stockroom organization and cleanliness.
  • Create and maintain a database of ACH clients.
  • Configure, setup VPN connections, remote access.
  • Show more

Senior technical service specialist vs support specialist skills

Common senior technical service specialist skills
  • Technical Support, 37%
  • CRM, 18%
  • Test Equipment, 5%
  • FDA, 4%
  • Customer Service, 3%
  • Customer Accounts, 3%
Common support specialist skills
  • Customer Service, 16%
  • Patients, 8%
  • Mental Health, 6%
  • Social Work, 4%
  • Peer Support, 4%
  • Data Entry, 3%

Browse computer and mathematical jobs