Senior technical services representative vs computer technician

Differences between senior technical services representative and computer technician duties and responsibilities

Senior technical services representative example responsibilities.

• Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
• Resolve pricing IP issues and research profile IP issues and push resolution if necessary.
• Provide parts and warranty claim parts to homeowner's with damage windows and doors.
• Analyze ecosystems across individual project sites in order to design and develop infrastructure for providing optimal service and signal strength.
• Prepare and present PowerPoint presentations that summarize the delivery schedule and contract requirements for the manufacturing dept.

Computer technician example responsibilities.

• Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
• Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
• Diagnose and troubleshot computer hardware and software.
• Fix computers, do inventory of computers, run cables.
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