Post job

Senior technical services representative vs senior service specialist

The differences between senior technical services representatives and senior service specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical services representative and a senior service specialist. Additionally, a senior technical services representative has an average salary of $85,807, which is higher than the $79,566 average annual salary of a senior service specialist.

The top three skills for a senior technical services representative include IP, customer service and technical training. The most important skills for a senior service specialist are customer service, work ethic, and emerging technologies.

Senior technical services representative vs senior service specialist overview

Senior Technical Services RepresentativeSenior Service Specialist
Yearly salary$85,807$79,566
Hourly rate$41.25$38.25
Growth rate10%10%
Number of jobs133,40878,239
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 49%
Average age4242
Years of experience22

Senior technical services representative vs senior service specialist salary

Senior technical services representatives and senior service specialists have different pay scales, as shown below.

Senior Technical Services RepresentativeSenior Service Specialist
Average salary$85,807$79,566
Salary rangeBetween $62,000 And $118,000Between $52,000 And $120,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Technology

Differences between senior technical services representative and senior service specialist education

There are a few differences between a senior technical services representative and a senior service specialist in terms of educational background:

Senior Technical Services RepresentativeSenior Service Specialist
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Senior technical services representative vs senior service specialist demographics

Here are the differences between senior technical services representatives' and senior service specialists' demographics:

Senior Technical Services RepresentativeSenior Service Specialist
Average age4242
Gender ratioMale, 73.8% Female, 26.2%Male, 32.6% Female, 67.4%
Race ratioBlack or African American, 10.3% Unknown, 5.5% Hispanic or Latino, 16.3% Asian, 10.3% White, 57.1% American Indian and Alaska Native, 0.5%Black or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.6% White, 56.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior technical services representative and senior service specialist duties and responsibilities

Senior technical services representative example responsibilities.

  • Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
  • Resolve pricing IP issues and research profile IP issues and push resolution if necessary.
  • Provide parts and warranty claim parts to homeowner's with damage windows and doors.
  • Analyze ecosystems across individual project sites in order to design and develop infrastructure for providing optimal service and signal strength.
  • Prepare and present PowerPoint presentations that summarize the delivery schedule and contract requirements for the manufacturing dept.

Senior service specialist example responsibilities.

  • Manage the building of accounts, assigning of static IP's, and scheduling of business class installations.
  • Recognize subject matter expert (SME).
  • Process monetary transactions and trades for brokerage and mutual fund accounts.
  • Serve as a SME to provide expert knowledge on baseline projects and releases.
  • Clean and disinfect restrooms, academic facilities vacuums, spot clean carpets, wash windows.
  • Assist treasury department with cash transactions, income distributions and withdrawals of funds from investment accounts.
  • Show more

Senior technical services representative vs senior service specialist skills

Common senior technical services representative skills
  • IP, 20%
  • Customer Service, 13%
  • Technical Training, 9%
  • Product Line, 6%
  • Technical Phone Support, 5%
  • Customer Complaints, 5%
Common senior service specialist skills
  • Customer Service, 21%
  • Work Ethic, 15%
  • Emerging Technologies, 6%
  • Excellent Organizational, 5%
  • Customer Satisfaction, 5%
  • PowerPoint, 4%

Browse computer and mathematical jobs