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The differences between senior technical services representatives and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical services representative and a services desk technician. Additionally, a senior technical services representative has an average salary of $85,807, which is higher than the $42,123 average annual salary of a services desk technician.
The top three skills for a senior technical services representative include IP, customer service and technical training. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.
| Senior Technical Services Representative | Services Desk Technician | |
| Yearly salary | $85,807 | $42,123 |
| Hourly rate | $41.25 | $20.25 |
| Growth rate | 10% | 10% |
| Number of jobs | 133,408 | 145,853 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 46% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Senior technical services representatives and services desk technicians have different pay scales, as shown below.
| Senior Technical Services Representative | Services Desk Technician | |
| Average salary | $85,807 | $42,123 |
| Salary range | Between $62,000 And $118,000 | Between $31,000 And $55,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New York |
| Best paying company | - | Forum Energy Technologies |
| Best paying industry | - | Government |
There are a few differences between a senior technical services representative and a services desk technician in terms of educational background:
| Senior Technical Services Representative | Services Desk Technician | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 46% |
| Most common major | Business | Information Technology |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between senior technical services representatives' and services desk technicians' demographics:
| Senior Technical Services Representative | Services Desk Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.8% Female, 26.2% | Male, 79.0% Female, 21.0% |
| Race ratio | Black or African American, 10.3% Unknown, 5.5% Hispanic or Latino, 16.3% Asian, 10.3% White, 57.1% American Indian and Alaska Native, 0.5% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |