Senior technical services representative vs technical advisor

Differences between senior technical services representative and technical advisor duties and responsibilities

Senior technical services representative example responsibilities.

• Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
• Resolve pricing IP issues and research profile IP issues and push resolution if necessary.
• Provide parts and warranty claim parts to homeowner's with damage windows and doors.
• Analyze ecosystems across individual project sites in order to design and develop infrastructure for providing optimal service and signal strength.
• Prepare and present PowerPoint presentations that summarize the delivery schedule and contract requirements for the manufacturing dept.

Technical advisor example responsibilities.

• Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
• Provide network and application support relate to internet broadband, DSL, modem, routers and mobile handset etc.
• Service metrics include SLA, KPI and OLA.
• Develop and maintain enterprise reusable JAVA class package.
• Draft SharePoint road maps and analyze network issues.
• Interact with clients and solve OS and networking issues
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