Service advisor jobs in Florence, AL - 145 jobs

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up your career? Singing River CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in CDJR vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader. At ZT Automotive, we're not just selling or servicing vehicles - we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, Honda, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence. Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and opportunity. Join our dynamic team and experience a workplace where your potential can truly soar. Ready to drive your career to new heights? Apply now! **Responsibilities** Greet customers and scheduling service appointments Document customers' concerns and comments. Write service orders and descriptions of problems and repairs Translate customers' repair problems into standard repair terminology Explain repairs to customers and review service history Test-drive vehicles to confirm service repairs. Provide accurate estimates of the cost and time needed for repairs. Handle customer complaints making sure to keep our customers satisfied. Coordinate parts ordering and follow up appointment with customers. Provide the highest levels of customer service to retain dealership clientele. **Qualifications** Service advisor/writer experience required Valid driver's license and clean driving record CDK experience helpful. Professional appearance and attitude required Ability to multitask and stay focused in a fast-paced environment Must have valid driver's license

GreenPoint Ag is a farmer-owned, American-owned company. We're committed to farmers' success, because that's the only way we succeed. It's a responsibility we don't take lightly, and we look for employees who share this same commitment. As a leading Southeastern U.S. agricultural inputs company, we source our strength from high-quality employees who allow us to build long-term relationships with our customers. We operate in over 100 communities across ten states. If you share a passion for rural America and the farmers who are so vital to its health, then we'd like to talk with you. We are an Equal Opportunity Employer committed to creating an inclusive and dynamic workplace with the opportunity to challenge yourself in one of today's most vital industries. If you are a hardworking, passionate team player we would love to consider adding you to the GreenPoint Ag team. Our Opportunity We are looking for someone to fill a role for our location facility at Decatur, AL. The position is regular full-time. The job role is primarily Customer Service Representative. Our culture fosters a connected work environment, employee engagement, and career development. Resume is required for this position Summary/Objective Serves as the customer liaison to bridge customers with account managers, supply, and logistics. Responsible for the successful execution and management through the entire life cycle of contracts and orders. Works directly with account managers and ensures the highest level of support for GreenPoint Ag's customers and vendors. Essential Functions * Builds strong customer relationships through providing excellent service * Performs contract management (i.e. contract entry, maintenance of orders, contract closure, reconciliation, etc.) * Addresses customer requests via phone or email (internal & external customers) * Performs customer invoicing * Collaborates with teammates * Performs inventory management within ERP system * Works closely with sales, supply, logistics and other GreenPoint Ag teams * Ensures consistent adherence to approved credit policy * Assists Warehouse Manager with merchandising, inventory management and housekeeping * Deliver products when necessary * Assist with loading/unloading products Supervisor * This job has no supervisory responsibilities. Required Qualifications * One year certificate from college or technical school; or 2+ years of experience and/or training in operations, customer support, or a related role; or equivalent combination of education and experience * Experience with agriculture preferred * Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy Knowledge, Skills & Abilities * Excellent interpersonal skills necessary for customer relations * Strong written and verbal communication skills * Dedication to building strong relationships with external and internal customers * Creative problem-solving abilities * Courageous decision-making abilities * Aptitude to effectively prioritize and execute tasks to full completion * Ability to meet challenging deadlines while still producing high-quality work * Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) * Must be innovative and self-motivated; needs to have a passion for the business and a willingness to learn * Ability to work varied hours/days, including nights, weekends, and holidays as needed * Ability to communicate with associates and customers * Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works in an office setting, but may occasionally visit agricultural/warehouse sites that include exposure to extreme temperatures, dust, moisture, noise, and industrial hazards that require the use of PPE. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods and the use of hands to finger is common. No heavy lifting is expected. Exertion of up to 10 lbs. of force may occasionally be required. While performing the duties of this job, good manual dexterity for the use of common office equipment such as computer terminals, calculator, and copiers is needed. While performing the duties of this job, the employee is frequently required to walk and talk or hear. Specific vision abilities required by this job include distance vision and ability to adjust focus. Vision requirements relate to ability reading/using computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel Approximately 3% Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. GreenPoint Ag reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law.

Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences. Our Decatur branch needs a Service Writer to assist the parts department. The ideal Service Writer is professional and detail-oriented. In this position the candidate will: Opening and organizing work orders for customer equipment Assisting the Service Manager with fleet organization in operating system Organizing customer service requests Previous service writing experience is preferred. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance #INDCORP

Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). JOB DUTIES: • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • May handle customer returns. • May support specific customer(s). • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. • Performs other duties as assigned. • Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Strong computer skills. • Strong negotiation skills. • Basic product knowledge. • Reliability, organization, and attention to detail required. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

is NOT remote. Pay rate: $13.00 per hour / paid bi-weekly The UPS Store is a franchised subsidiary of United Parcel Service which provides, according to its website, shipping, shredding, printing, fax, personal and business mailboxes, and notary services. The Digital Print / Center Associate / Customer Service delivers world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. He or she packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces graphics and print orders. In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has at least one year of customer service experience, one to two years of experience in a print production/graphic design role or a two-year degree in graphic design or a related field, experience with Microsoft Office, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. RESPONSIBILITIES Understands and fulfills the needs of walk-in customers and telephone/email inquiries Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience Takes ownership of customers' packing, shipping, and/or print problems and offers viable solutions Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed Produces/designs, proofs, and updates materials for print projects using Microsoft Suites for both Mac and PC Operates all equipment, software, and devices in an expert fashion and is willing to teach others Prioritizes and optimizes the work load to streamline the production flow Frequently multi-tasks while maintaining extreme attention to detail and high quality control Maintains a clean, organized, and safe working environment May open and/or close the store and perform end-of-day accounting, etc. Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office Good communication and people skills Strong analytical and math skills Highly organized and detail oriented Able to work and complete tasks independently in a quick turn environment Able to work collaboratively High energy level Prompt, reliable, and responsible Able to lift 40+ pounds

Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Eligibility to accrue paid vacation time Career advancement and professional development opportunities PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

Job Description Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing business with your employer. As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: Taking loan applications Processing the payments of customers. Collections in person, over the phone and via written communication. Ensuring customer queries are answered to their satisfaction both by phone and in person. Using computerized systems to access the details of customers. Promoting certain financial products and services. Handling customer complaints or handing them over to a supervisor. Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience. Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue. Customer Service Representative Duties and Responsibilities Manage and prioritize multiple concerns simultaneously. Provide appropriate and correct information to incoming customer order status and product knowledge requests. A positive attitude, even when faced with misplaced criticism or frustration. The ability to learn quickly and move on from both success and failure. Provide timely feedback to company management regarding challenges or customer concerns. Partnership with the sales team to meet and exceed customer's service expectations. Listen, document, and help resolve conflicts with customers. Customer Service Representative Preferred Qualifications High School diploma. Previous customer service experience. Computer experience and aptitude. Patience in dealing with confused or irate customers. Problem-solving skills, and the ability to think under pressure. Commitment to continual education about the company, products and services. Similar Job Titles Customer Service Representatives Collector CSR Salary Range: $14.00-$16.00 per hour with additional bonus opportunities every month ranging from *$485 - $1110 *Depending on what bonus is made and current hourly wage. Powered by ExactHire:188563

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! will work at our Store 4151 located at 14520 Hwy 43, Ste 2, Russellville, AL 35653. The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative

Job Description Welcome to Hamlin Allstate Agency, where we pride ourselves on delivering exceptional service to our clients in Decatur, Alabama. As a Customer Service Representative, you will be the heart of our agency, providing unparalleled assistance to ensure our clients' satisfaction. We offer an inviting atmosphere and a positive team culture, making each workday rewarding and fulfilling. In this role, you will engage with clients firsthand, addressing their queries, providing solutions, and ensuring seamless communication. Your contributions will directly contribute to our reputation for excellence, helping us maintain our standing as a trusted agency within the community. If you're enthusiastic about being part of a team that values a client-first approach and works closely together to achieve common goals, Hamlin Allstate Agency is the perfect place for you. Join us in fostering positive relationships and delivering the quality service our clients have come to expect. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Retirement Plan Responsibilities Client Interaction: Engage with clients via phone and in-person consultations, building strong relationships and understanding their needs. Issue Resolution: Address customer inquiries and concerns promptly and effectively to ensure client satisfaction. Information Management: Maintain accurate records of customer interactions, transactions, comments, and complaints. Customer Support: Provide consistent support to customers, offering guidance and assistance on policy specifics and claims procedures. Feedback Handling: Collect and report customer feedback to the team to improve service offerings and customer satisfaction. Team Collaboration: Work closely with team members to ensure an efficient and cohesive service experience for all clientele. Requirements Experience: Previous experience in customer service, preferably within the insurance industry, is advantageous. Communication Skills: Excellent verbal and written communication skills, with a strong ability to interact professionally with diverse clientele. Problem-Solving: Strong analytical skills with the ability to evaluate customer needs and offer effective solutions. Attention to Detail: High attention to detail and accuracy in handling customer interactions. Interpersonal Skills: Strong interpersonal skills with an ability to quickly build rapport and understand customer needs. Multitasking: Ability to manage multiple customer inquiries and tasks efficiently in a fast-paced environment. Team Collaboration: Willingness to work collaboratively with a team to address customer issues and improve service quality. Tech-Savvy: Competent in using CRM systems, digital communication platforms, and office software. Availability: Available to work on-site in Decatur, Alabama, with flexibility for rotating schedules.

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a CSR with Trevor Butcher State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionDescriptionIndependent insurance broker is seeking a Commercial Lines CSR to service and manage a book of commercial lines accounts. The Commercial Lines CSR will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the assigned Producer. Key Responsibilities Account Management from A-Z. Holistic and consultative approach to customer service. Working knowledge of Property and Casualty accounts Research and compile answers to client policy and coverage questions Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client. Experience with multiple carrier underwriters and online rating portals Identify, compile and manage information regarding account renewals. Skills, Knowledge and Expertise Min of 2 years of insurance industry experience related to servicing small to medium commercial accounts Property and Casualty license Experience with EPIC preferred CIC, CPCU, or other insurance designations are desirable but not required. Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry Ability to provide consultation and expert advice to management on risk management issues. Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook, Teams) Professional verbal and written communication skills

Job Description Answer Customers phone calls, help making pizzas, cleaning. Must be able to work on Weekend

Job DescriptionDescription: Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up your career? Singing River CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in CDJR vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader. At ZT Automotive, we're not just selling or servicing vehicles - we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, Honda, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence. Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and opportunity. Join our dynamic team and experience a workplace where your potential can truly soar. Ready to drive your career to new heights? Apply now! **Responsibilities** Greet customers and scheduling service appointments Document customers' concerns and comments. Write service orders and descriptions of problems and repairs Translate customers' repair problems into standard repair terminology Explain repairs to customers and review service history Test-drive vehicles to confirm service repairs. Provide accurate estimates of the cost and time needed for repairs. Handle customer complaints making sure to keep our customers satisfied. Coordinate parts ordering and follow up appointment with customers. Provide the highest levels of customer service to retain dealership clientele. **Qualifications** Service advisor/writer experience required Valid driver's license and clean driving record CDK experience helpful. Professional appearance and attitude required Ability to multitask and stay focused in a fast-paced environment Must have valid driver's license Requirements:

Job DescriptionSkyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences. Our Decatur branch needs a Service Writer to assist the parts department. The ideal Service Writer is professional and detail-oriented. In this position the candidate will: Opening and organizing work orders for customer equipment Assisting the Service Manager with fleet organization in operating system Organizing customer service requests Previous service writing experience is preferred. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance #INDCORP

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job Description Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing business with your employer. As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: Taking loan applications Processing the payments of customers. Collections in person, over the phone and via written communication. Ensuring customer queries are answered to their satisfaction both by phone and in person. Using computerized systems to access the details of customers. Promoting certain financial products and services. Handling customer complaints or handing them over to a supervisor. Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience. Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue. Customer Service Representative Duties and Responsibilities Manage and prioritize multiple concerns simultaneously. Provide appropriate and correct information to incoming customer order status and product knowledge requests. A positive attitude, even when faced with misplaced criticism or frustration. The ability to learn quickly and move on from both success and failure. Provide timely feedback to company management regarding challenges or customer concerns. Partnership with the sales team to meet and exceed customer's service expectations. Listen, document, and help resolve conflicts with customers. Customer Service Representative Preferred Qualifications High School diploma. Previous customer service experience. Computer experience and aptitude. Patience in dealing with confused or irate customers. Problem-solving skills, and the ability to think under pressure. Commitment to continual education about the company, products and services. Similar Job Titles Customer Service Representatives Collector CSR Salary Range: $14.00-$16.00 per hour with additional bonus opportunities every month ranging from *$485 - $1110 *Depending on what bonus is made and current hourly wage. Powered by ExactHire:177340