Service advisor jobs in LaGrange, GA

Now Hiring: Automotive Service Advisors at Jim Ellis at a High End Dealership We are seeking a knowledgeable and customer-oriented Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service while facilitating communication between customers and our service technicians. This role requires a strong understanding of automotive service and vehicle maintenance to effectively address customer needs and ensure satisfaction. Duties * Greet customers promptly and professionally, assessing their service needs. * Provide detailed explanations of services required, including but not limited to brake repair, tire service, shocks and struts replacement, and air brake systems. * Collaborate with service technicians to ensure accurate diagnosis and timely completion of repairs. * Maintain thorough knowledge of vehicle maintenance procedures and automotive service offerings. * Prepare estimates for services and repairs, ensuring transparency in pricing. * Follow up with customers regarding their service experience to ensure satisfaction and address any concerns. * Promote additional services based on customer needs while maintaining a focus on customer trust and satisfaction. * Keep accurate records of customer interactions, service orders, and vehicle history. Skills * Strong knowledge of automotive service processes and vehicle maintenance practices. * Familiarity with mechanical concepts related to brake repair, tire service, shocks, struts, air brakes, and alignment. * Excellent sales skills with the ability to recommend services effectively. * Strong communication skills to interact with customers clearly and professionally. * Ability to work collaboratively in a fast-paced environment while managing multiple tasks efficiently. * Detail-oriented with strong organizational skills to maintain accurate records and documentation. * A commitment to providing outstanding customer service that fosters long-term relationships. Join our team as a Service Advisor where your expertise in automotive service will help us deliver exceptional experiences for our customers! Job Type: Full-time Pay: $70,000.00 - $180,000.00 per year Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Health insurance * Life insurance * Paid time off * Professional development assistance * Relocation assistance Work Location: In person

BUTLER AUTOMOTIVE GROUP AUDI SOUTH ATLANTA Job Title: Service Advisor / Service Writer Department: Service Department Reports To: Service Manager Sells and schedules needed service work in the service department. ESSENTIAL DUTIES include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Obtains customer's signature on repair order; provides customer with a copy. Establishes customer's method of payment. Obtains credit approval, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Keeps service department forms, menus and pricing guides up-to-date. Explains completed work and all charges to customers. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work. Supervises all cleaning and prepping of new and used vehicles. Maintains a professional appearance. Keeps work area clean. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford dealership is a plus Ability to identify the problem quickly Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Minimum of 1 year in service department Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time Description Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up your career? South Atlanta CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in GM vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader. At ZT Automotive, we're not just selling or servicing vehicles - we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence. Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and opportunity. Join our dynamic team and experience a workplace where your potential can truly soar. Ready to drive your career to new heights? Apply now! Responsibilities Greet customers and scheduling service appointments Document customers' concerns and comments. Write service orders and descriptions of problems and repairs Translate customers' repair problems into standard repair terminology Explain repairs to customers and review service history Test-drive vehicles to confirm service repairs. Provide accurate estimates of the cost and time needed for repairs. Handle customer complaints making sure to keep our customers satisfied. Coordinate parts ordering and follow up appointment with customers. Provide the highest levels of customer service to retain dealership clientele. Compensation We offer a very simple and competitive pay plan that truly rewards high performers. Paid Vacation Service, Parts, and Vehicle discounts Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Shift: 10 hour shift 8 hour shift Work Days: Monday to Friday Weekends as needed Ability to Relocate: Union City, GA 30291: Relocate before starting work (Required) Requirements Service advisor/writer experience required Valid driver's license and clean driving record CDK/Reynolds experience helpful. Professional appearance and attitude required Ability to multitask and stay focused in a fast-paced environment Must have valid driver's license Salary Description $45,000.00 - $140,000.00 per year

Full-time Description Greeting customers and directing them to an available technician Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Informing customers about potential cost savings and warranty protections Assisting customer with deciding to fix their car through the dealership's shop or trading the vehicle in Overseeing and managing the service center's scheduling and workflow Informing customers of changes in service or when their vehicle is ready to be picked up Requirements Greeting customers and directing them to an available technician Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Informing customers about potential cost savings and warranty protections Assisting customer with deciding to fix their car through the dealership's shop or trading the vehicle in Overseeing and managing the service center's scheduling and workflow Informing customers of changes in service or when their vehicle is ready to be picked up

Honda of NewnanLocation: 391 Newnan Crossing Bypass, Newnan, Georgia 30265 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: Works with customer and technician to identify required maintenance. Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore vehicle to condition specified by customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Schedules appointments with customer. Meets dealership's standards for repair and order production. Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills. Certificates and Licenses: √ Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Environment Demands: Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************

Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Job Responsibilities Greet service department customers promptly and courteously-attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Health Insurance Dental Insurance Life Insurance Paid Vacation Paid Sick Leave Paid Holidays Pension Plan About Our Dealership King Honda is a family owned and operated dealership in Auburn Alabama. We have been in business since 1977, new 60,000 square foot facility! We want to welcome you to our Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner. Inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers. Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services. Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up. Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer. Meet requirements of the state and federal law for automobile repair and consumer protection. Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors. Two or more years of previous experience as a service advisor. High school diploma or equivalent. Valid driver license in the state that you will work and a good driving record. Great attitude with high-energy personality. Excellent customer service skills. Professional appearance and work ethic. Ability to work well in a process driven environment. Outstanding communication skills in both verbal and written. Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program. Its Time To Make The Most Important Move Of Your Career! When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You! Apply By Clicking The "Apply Now" Button

Job Description Our customer sales department is seeking a self-motivated and proactive individual with strong communication skills to join our team. The successful candidate will be responsible for greeting customers, customer questions, addressing customer complaints and requests, and using their creative abilities to offer solutions in an efficient, effective manner. This position reports to the general manager, so we are looking for candidates with a background customer sale, and customer service. The CSA position is a hourly, and commission-based position. We are looking for energetic, friendly, and well-spoken individuals. Bi-lingual is a plus and will be compensated for.

CONSIDER A CAREER WITH US! | WE ARE A BEST PLACE TO WORK! SUPERIOR COMPENSATION! | GREAT WORK SCHEDULE! We are Group 1 Rivertown Subaru, part of the fast growing Group 1 Automotive, a leader in retail sales and service. We are growing and looking for a talented and motivated Service Advisor to join our team. The right candidate will help our growing service business drive customer loyalty by providing exceptional customer experience to each and every client. Our Service Advisor/Consultant should be passionate about customer service and enjoy interacting with people throughout the working day. In addition to superior compensation, we offer the following Benefits... * A Great Working Environment * Continuous Training and Advancement * Performance / Longevity Bonuses * Health, Dental, Vision, Life and Disability Insurance * 401(k) with company match * Paid Time-off * Employee stock purchase plan * Employee vehicle purchase program You need... * 1 Year Automotive Service Advisor Experience Preferred * Subaru Service Advisor Experience is a plus! * Strong desire to provide an exceptional customer experience * Ability to achieve targeted goals * Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills * High School diploma or equivalent * Valid in-state driver's license and must maintain an acceptable, safe driving record Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. * All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer Qualifications <

Job Details ALLEN TURNER CHEVROLET-CADILLAC OF AU - Auburn, AL Allen Turner Hyundai of Auburn - Auburn, AL; ALLEN TURNER NISSAN OF AUBURN - Auburn, AL; ALLEN TURNER TOYOTA OF AUBURN - Auburn, ALDescription Join Our Team at Allen Turner Automotive of Auburn! Are you passionate about delivering exceptional customer service with Respect, Humility, and Excellence? Allen Turner Automotive of Auburn is seeking a dedicated Service Advisor who takes pride in creating outstanding customer experiences-all while working for a company that truly values and invests in its employees. If you're ready to grow your career in a supportive, professional environment, we'd love to hear from you! BENEFITS Medical, dental, and vision insurance Long and short-term disability and life insurance Matching 401(k) plan & profit sharing Paid vacation & holidays 5-day work week Employee purchase program Employee events and recognitions such as service awards, holiday parties, food truck Fridays, etc. A friendly, professional work environment Opportunities to advance within the company JOB DUTIES Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Job Qualifications: Previous experience at an automotive dealership preferred Excellent customer service skills Positive, friendly attitude, along with a customer service mentality Ability to effectively communicate with customers, co-workers, vendors, etc. Demonstrated ability to manage others Time management and organization skills Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Ability to work with little supervision Valid driver's license and clean driving record Must be able to satisfactorily pass a pre-employment background check, MVR screen and drug screen

Job Details Experienced Opelika Ford - Opelika, ALDescription Opelika Ford is hiring in our Service Department!! We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. If this sounds like the perfect opportunity for you, then we encourage you to apply now! RESPONSIBILITIES Greets and consults with customers to interpret their needs and arrange for appropriate service Serves as the primary point of contact for all automotive service and repair matters Consult with mechanics about necessary repairs and possible alternatives to expensive work Sells additional needed services Sets and manages the expectations for service delivery for both the customers and mechanics Continuously updates customers on repair needs and completion times Verify that the final invoice reconciles with the work performed on the repair order Performs other duties as assigned Qualifications QUALIFICATIONS One year of dealership Service Advisor experience, preferred Must have a proven record of achieving exceptional customer satisfaction Must have a valid driver's license and be in good standing Must exhibit personal and professional integrity Have a desire for a long term career with a growing organization Reynolds and Reynolds experience; preferred BENEFITS Progressive and Competitive Pay Plan Strong mentorship program to help you gain the experience you need to progress your career Excellent opportunities for growth and internal promotions Ongoing Training and Education Employee Purchase and Service Discounts Paid Vacation Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan Team-oriented, professional and fun work environment

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Job DescriptionWe are a diesel repair shop that works on semi-trucks and we are looking for experienced service writer for our shop. We are looking for someone who knows about ordering parts, how to do work orders, invoicing and payments and can deligate to mechanics each job. Also someone knows about Fullbay. We are open Monday thru Friday from 8-5. The pay will be determined on experince

Service Advisors are responsible for providing excellent customer service experience at their OneWater store. They are passionate about delighting customers and achieving or exceeding the customers' expectations through timely service, done in a profitable and efficient manner. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties (Most Important to Least Important) Schedules service work, and processes retail, warranty and internal repairs orders efficiently and in a timely manner. Maintains repair records for use in supervision or control. Manages technician's workflow and schedules assigned repair orders appropriately. Performs detailed write-up of customers concerns and incorporate required work utilizing “Complaint, Cause & Correction” on each repair order and provide timely estimates for customer approval. Collaborate with the service manager to improve internal processes, workflow, and operational efficiency. Builds and maintains positive customer and manufacturer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation. Helps to maintain the flow and distribution of supplies and parts; assist in determining the type of materials, supplies, machinery, equipment or tolls to be used or parts to be bought, stocked, and sold. Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers. Obtains warranty or service contract approvals in a timely manner. Effectively communicates with customers on a timely basis, keeping the customer proactively informed of the status and completion of their repairs. Performs quality control checks on finished boats, assuring completion of repairs & cleanliness. Participates in the appraisal of technician productivity and efficiency for the purpose of recommending promotions or other changes in status; assists in interviewing, selecting, and training of technicians. Monitor and implement legal compliance measures. SKILLS Excellent interpersonal and communication skills Ability to build and maintain customer relationships Ability to manage service schedules and appointments Ability to prioritize tasks in a fast-paced environment Detail-oriented with accurate documentation and reporting Efficient in managing workflow and ensuring customer expectations are met QUALIFICATIONS / REQUIREMENTS High school diploma or equivalent (required) Minimum of 2-3 years of experience in a customer service or service advisor role, preferably in the automotive, marine, or related industries preferred Experience working in a service department (marine service experience is a strong advantage) Knowledge of marine equipment, boats, engines, and parts (strongly preferred) Familiarity with basic marine maintenance and repair terminology PHYSICAL DEMANDS Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities. C=Constantly F=Frequently O=Occasionally R=Rarely (5-8 hrs. /shift) (2-5 hrs. /sift) (Up to 2 hrs. /shift) (Not regular part of job) Physical Activities Remaining in a stationary position, often standing or sitting for prolonged periods F Repeating motions that may include the wrists, hands and/or fingers F Moving about to accomplish tasks or moving from one worksite to another F Operating motor vehicle O Communicating with others to exchange information C Assessing the accuracy, neatness and thoroughness of the work assigned C Hearing C Talking C Seeing C Eye/Hand/Foot Coordination F WORK ENVIRONMENT Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. How would you best describe the environmental demands for this position? (Check only one) Environmental Conditions No adverse environmental conditions expected X Poor ventilation Hazardous conditions Small and/or enclosed spaces Noisy environments How would you best describe the physical demands for this position? (Check only one) Physical Demands Sedentary work that primarily involves sitting/standing Light work that includes moving objects up to 20 pounds X Medium work that includes moving objects up to 50 pounds Heavy work that includes moving objects up to 100 pounds or more This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N) DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE : OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description Join Thompson Agency Group, a well-established firm known for its excellent customer service in the insurance industry. Situated in the heart of Newnan, Georgia, we are seeking a dynamic Insurance Customer Service Professional to bring positivity, enthusiasm, and expertise to our office. In this on-site role, you will be the friendly and reliable point of contact for our valued clients, offering personalized assistance and guidance on various insurance products. As a crucial member of our team, you will ensure that each client interaction is pleasant and fulfilling, contributing to our reputation for outstanding service. We are looking for someone who is motivated, eager to learn, and appreciates the importance of building long-standing client relationships. If you are ready to be part of a supportive team where your contributions make a difference, this is the opportunity for you! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Appreciation Lunches Weekly Team Meetings Paid Holidays Home and Work Life Balance Monthly Bonus Opportunities Incentive Reward Trip Opportunities Team Outside Building Events Licensing Assistance Available Responsibilities Customer Engagement: Develop and maintain positive relationships with policyholders by addressing inquiries and providing solutions to any issues that may arise. Policy Management: Assist clients in understanding their insurance policies, making updates, and explaining any changes or policy modifications clearly. Problem Resolution: Effectively handle client complaints or issues, escalating them to the appropriate department when necessary to ensure a timely resolution. Information Update: Enter and update customer information accurately in the client management system to maintain an up-to-date database. Client Education: Educate clients on various insurance products, assisting them in making informed decisions based on their unique needs. Cross-department Collaboration: Work with other departments within the agency to facilitate client requests and improve overall customer satisfaction. Requirements License Preferred, Willing to Train, must obtain within 60 days. Experience: A minimum of 2 years experience in a customer service role, preferably within the insurance industry. Knowledge: Familiar with insurance policies and terms. Communication: Excellent verbal and written communication skills. Problem-Solving: Strong analytical and problem-solving abilities. Adaptability: Ability to manage multiple tasks and adjust to changing priorities. Technology: Proficient with computer systems and standard office software. Teamwork: Strong ability to collaborate and work efficiently within a team.

Hours: 45 - 50 hours a week Reports to: Service Manager The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. Lakeside Marina reserves the right to add or delete job responsibilities. FUNCTIONS: First line of contact and information link between customer and dealer during service process Perform write ups with timely and accurate completion of repairs Suggest additional parts and repairs to customer as may be needed Oversee parking and storage of customers boats QUALIFICATIONS: Experience in marine business Knowledge of boat terminology Basic technical knowledge in marine product Excellent communication skills Basic computer operating skills Ability to operate boats, motors, and tow vehicles RESPONSIBILITIES: Greet service customers in timely manner with courtesy and willingness to help Identify customers needs and or problems and accurately record them Inspect unit and make any necessary notes as to condition prior to repairs Fill out the Service Write Up Sheet according to dealers instruction manual Secure dollar amount for repairs and have customer sign for approval Refer potential sales customers to Sales Department Recognize probable warranty repairs and assist in receiving authorizations Coordinate all parking, movement, and storage of boats while on the dealership's premises Assist Service Manager with scheduling of all service work Assist Service Manager in maintaining schedule log of work orders Contact customers as needed during repairs to keep them informed of status and to secure authorization for additional repairs as needed Assist in acquiring any required parts for work orders, making sure that everything is properly listed on active work order Assist with inspection of finished repair and work orders Assist customers during the service pick up process by explaining work order, explaining all service work performed, moving unit into area for pick up, inspecting unit with customer, escorting customer to cashier, and assisting with hook up Assume the duties of the Service Manager in his absence BEHAVIOR TRAITS: Dependable and Prompt Good health and mobility Good grooming habits, must appear neat and clean Pleasant demeanor Thick skinned and patient, must be able to deal with irritated customers Self confident Ability to organize and lead a team of technicians Must be detail oriented Must possess legible handwriting with adequate vocabulary and spelling Must be self motivated and able to keep busy in between customers PROFESSIONAL DEVELOPMENT: Attend training for service personnel as available Attend technical training and work toward becoming a certified technician for various product ACCOUNTABILITY: Maintain a CSI score of 95% or more on questions regarding service process Do your part to help service techs maintain a high efficiency Maintain 5% or less comebacks due to inaccurate service write up forms Eliminate customer complaints related to poor communication Eliminate customer complaints related to the condition of unit during time of pick up View all jobs at this company

Pest Control Service Professional Looking for a place to GROW? At Peachtree Pest Control, we pride ourselves in offering the most effective and efficient pest control management solutions to residents and business owners of the Atlanta, Augusta, Fayetteville, Woodstock, Suwanee, Marietta, Hiram, South Carolina, and North Carolina areas at affordable prices. With over 47 years of experience in the industry, our team confidently delivers custom-tailored solutions that far exceed the industry norm. Regardless of the job size, or if you're getting residential or commercial help, we proudly put our name behind every job we do. We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together! #oneteamonegoal #OTOG What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits! Health and Well-being: Cigna medical, dental, and vision insurance options Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans Financial Security: Competitive hourly compensation 401(k) Savings Plans Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment Paid training A take home company vehicle for field positions with a gas card Paid time off A peer-to-peer employee recognition program Opportunities for advancement What You'll Do... As a Pest Control Technician, you'll spend your day helping other people in the community by solving their pest issues and building long-term relationships via honesty, empathy, and outstanding customer service. You'll spend your day traveling to appointments and meeting with customers to assess pest problems in and around their homes and workplaces and executing specialized treatment plans. You will look to solve existing pest problems and recommend corrective actions to prevent issues. Who You Are... What does it take to be a successful technician at Anticimex Inc? For starters, you'll be enthusiastic and dedicated with an eye for detail and a love of customer service. You'll also have... The ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position yourself to conduct service under/around furniture, equipment, and tight spaces The ability to safely move items and equipment weighing up to 50 pounds The ability to work outdoors in all regular seasonal weather conditions Technical proficiency with computers, smart phones, etc. A valid driver's license with an acceptable driving record The ability to read, write, speak, and comprehend English Good oral and written communication Solid attention to detail Legal eligibility to work in the U.S. Availability to work a flexible schedule (Monday - Friday, with a rotating Saturday between the hours of 8:00 a.m. and 5:00 p.m.) High school degree or equivalent Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Interview in person Offer call Criminal background check, MVR & drug screening Official start date confirmed Welcome! EOE/M/F/Vet/Disabled Anticimex Inc is a Drug-Free Workplace Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Saturday availability License/Certification: Driver's License (Required) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Pest Control Service Professional Looking for a place to GROW? Anticimex GA Family of Brands has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years! Our commitment is to ensure the health and safety of our team members, customers, and the environment through industry leading, sustainable, integrated pest management solutions. We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together!! #oneteamonegoal #OTOG What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits! Health and Well-being: Cigna medical, dental, and vision insurance options Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans Financial Security: Competitive hourly compensation 401(k) Savings Plans Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment Paid training A take home company vehicle for field positions with a gas card Paid time off A peer-to-peer employee recognition program Opportunities for advancement What You'll Do... As a Pest Control Technician, you'll spend your day helping other people in the community by solving their pest issues and building long-term relationships via honesty, empathy, and outstanding customer service. You'll spend your day traveling to appointments and meeting with customers to assess pest problems in and around their homes and workplaces and executing specialized treatment plans. You will look to solve existing pest problems and recommend corrective actions to prevent issues. Who You Are... What does it take to be a successful technician at Anticimex Inc? For starters, you'll be enthusiastic and dedicated with an eye for detail and a love of customer service. You'll also have... The ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position yourself to conduct service under/around furniture, equipment, and tight spaces The ability to safely move items and equipment weighing up to 50 pounds The ability to work outdoors in all regular seasonal weather conditions Technical proficiency with computers, smart phones, etc. A valid driver's license with an acceptable driving record The ability to read, write, speak, and comprehend English Good oral and written communication Solid attention to detail Legal eligibility to work in the U.S. Availability to work a flexible schedule (Monday - Friday, with the occasional Saturday between the hours of 8:00 a.m. and 5:00 p.m.) High school degree or equivalent Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Interview in person Offer call Criminal background check, MVR & drug screening Official start date confirmed Welcome! EOE/M/F/Vet/Disabled Anticimex Inc is a Drug-Free Workplace Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability License/Certification: Driver's License (Required) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.