Service Advisor
Service advisor job in Urbana, OH
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplyService Advisor
Service advisor job in Piqua, OH
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyRelationship Associate - Customer Service - Part Time
Service advisor job in New Bremen, OH
Job Description
WHY WORK FOR MINSTER BANK?
When choosing a bank partner, relationships matter. For over 100 years, Minster Bank has been helping individuals, families and businesses achieve their dreams by offering a variety of services. We encourage our employees to achieve their dreams by providing a family-friendly work environment that promotes growth, job satisfaction and teamwork.
JOB SUMMARY
The Customer Service Relationship Associate position is responsible for helping our branches retain and grow their customer base. This is accomplished by providing superior customer sales and service.
OTHER RESPONSIBILITIES
Create strong customer relationships and bank growth through superior customer service.
Cross-sell and refer products by using an effective and consistent sales approach.
Serves our customers by processing over-the-counter transactions and assisting with questions.
Be knowledgeable of the bank operations, products and service offerings.
Balances cash drawer and maintains acceptable cash level in his/her area by following bank procedures and policies.
Adhere to bank audit and compliance policies and procedures.
Resolve a variety of simple maintenance requests and issues.
Provides flexibility of coverage during banking center hours of operation and at other banking centers within the market as needed.
KNOWLEDGE, SKILLS & ABILITIES
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
A broad knowledge of products and services offered by the bank.
Solid knowledge of bank-wide regulations and thorough knowledge of regulations and laws that relate to his/her department.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
JOB TYPE: Part-Time, Non-exempt, 20 hours
WORK LOCATION: In person
SCHEDULE: Our branch is open Monday through Friday 8:30 - 5:00 and Saturday's 8:30 - Noon
Minster Bank is an equal opportunity employer.
Job Posted by ApplicantPro
Truck Service Advisor
Service advisor job in Napoleon, OH
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customer service experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Auto-ApplyService Advisor
Service advisor job in Beaverdam, OH
Job DescriptionKey Responsibilities:
Greet customers in a professional, courteous, and friendly manner.
Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.
Create, manage, and update service tickets within the system accurately.
Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status.
Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way.
Process payments and complete necessary paperwork upon service completion.
Maintain accurate, up-to-date service records and documentation.
Keep the front counter area clean, organized, and welcoming.
Ensure every customer interaction reflects Southern Tire Mart's high standards of service.
Requirements:
High school diploma or GED required.
Must be at least 18 years old and able to pass a pre-employment drug screen.
Previous experience in sales, service writing, or customer service preferred.
Strong verbal and written communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Basic computer skills and familiarity with POS/service management systems.
Knowledge of automotive or commercial tire services is a plus.
Benefits:
401(k) with company match
Health, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid On-the-Job Training
Career advancement opportunities
Why Join Southern Tire Mart?
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture rooted in service excellence
Customer Service Representative
Service advisor job in Lima, OH
Primary Responsibilities
Patient Care
· Provides client service and administers care to hospitalized, and inpatient pets.
· Admits surgical, dental, and admitted patients throughout the day.
· Generates treatment plans.
· Gathers history and reviews treatments plans.
· Coordinates care of admitted with inpatient veterinarian.
· Collects samples.
· Opens templates and enters patient history.
· Communicates orders to appropriate staff.
· Assists veterinarian with exams and treatments for admitted and kennel patients.
· Assists other team members, ensuring that all hospitalized patients are fed, watered, given their medications, and walked, and that their environments are clean and comfortable.
Medical Records
· Coordinates patients that need to be seen same day,
· Completes records, bills, and discharge instructions for each patient in a timely manner.
· Find and file charts
Client Relations
· Prepares hospital release instructions.
· Packages up items to go home (e.g., medications, food, instructions).
· Assists with the discharge of hospitalized, surgical, and dental patients.
· Answering phone calls, setting up appointments, answering questions from clients.
Personal Conduct
· Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
· Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
· Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
· Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences.
· Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks.
· Organizes work area and exercises time-management skills to maximize personal efficiency.
· Prioritizes tasks and handles multiple tasks in a calm, organized manner.
Additional Duties
· Attends departmental and staff meetings.
· Processes pharmacy requests.
· Helps with examination room appointments (if schedule and patient load allow).
· Assists staff members as needed with call-backs, and other duties as assigned.
· Keeps the treatment area clean and stocked.
· Performs other duties as directed.
Requirements
· HS diploma or educational equivalent.
· At least one year of recent experience in veterinary practice or medical environment, with increasing responsibilities.
· Ability to properly restrain patients.
· Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures.
· Ability to complete assigned tasks in the time allotted without direct supervision.
· Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
· Excellent interpersonal communication skills.
· A commitment to outstanding client service.
· Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
· Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day.
At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here's what you can expect when you join our team:
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Auto-ApplyCustomer Service Associate
Service advisor job in Lima, OH
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Representative
Service advisor job in Celina, OH
":"As the Customer Service Representative, you are responsible for entering orders via an order entry program and maintaining the inventory program and dealership profile accounts. You will also establish professional relationships with prospects and customers and generate the forms management report and other weekly reports to sales representatives.
You will resolve product shipping and billing problems and maintain complete customer files for sales.
This position is located at Reynolds and Reynolds' facility in Celina, OH.
The shift for this position is 11:00 a.
m.
- 8:00 p.
m.
or 10:00 a.
m.
- 6:00 p.
m.
","job_category":"Customer Service","job_state":"OH","job_title":"Customer Service Representative","date":"2025-11-10","zip":"45822","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Available to work 11 am - 8 pm or 10 am - 6 pm~^~Associate's degree or equivalent customer service experience preferred~^~Detail oriented and outgoing personality~^~PC knowledge and data entry experience","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Celina facility, we also have an onsite medical center and you can participate in company-sponsored events such as our Annual Family Picnic.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
Loan Servicing Agent
Service advisor job in Richwood, OH
Job Description
Loan Servicing Agent
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities!
Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants.
Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases
Essential Functions
Maintain Daily Reports such as non-post, rate change, and file maintenance report
Maintain Weekly Reports such as note exceptions, past due and ticklers
Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions
Renew County and State UCC's every 5 years
Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance
Prepare Satisfaction of Mortgages
Process loan payoffs (checks/wires)
Prepare payoff quotes
Print 1098 notices upon request
Release liens on car titles/UCC's
Send Paid Notes to customer
Complete all Loan Maintenance on Navigator
Complete all Participation Payment Wires
Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in
Monitor and correct Freddie Mac servicing errors daily / monthly
Go through daily mail and scan to each loan
Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k
Force place insurance, 45-day letter process
Pay force placed policies, send borrower notice of FP insurance, escrow
Audit preparation, work with auditors
Scanning/indexing documents
Filing collateral docs in the hub
Create and Maintain SOP's
Maintain interest rate changes
Process all verifications of mortgages
Run escrow analysis yearly and mail out surplus checks
Order customer coupon books
Process all change in terms and documents
Maintain assigned work hours
Work with others in a team environment
Accept direction from supervisors
Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered.
Skills and Abilities
Project management
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast-paced environment
Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Always maintain confidentiality
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Education
High School Diploma or GED required; college preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Associate
Service advisor job in Findlay, OH
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.
At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
***********************************
Job Description
Customer Service Associate - Entry Level
If you have great people skills and enjoy working with the public, we
want to meet you!
HSM is seeking a full-time
Customer Service Associate
who is career minded and posses unmatched people skills. This is an
entry level
opening
NOT
in
a call center environment. As a result of clients placing a high value
on the more personalized approach and excellent customer service
delivered by the customer service team, there is a new opening for the
expansion of the retail campaign.
Findlay based
HSM
is the top marketing
company in quality face-to-face customer acquisition & service. We
are looking for exceptional candidates to join our
successful team
.
Servicing retail giants with a smile and a handshake is why the customer
service division has enjoyed unprecedented growth this year. Campaigns
are focused on developing and executing unique, and personable
advertising strategies designed to generate new customers for clients.
The Goals Are Simple
: every consumer must benefit
from the promotions, every client must benefit from the services
provided and every representative must benefit from the training and
team spirit of the company!
The Challenge
: We are continuously expanding the
client base as well as the number of territories covered on a National
scale. The current client base is extremely diverse, and operating
territories now stack up to 35 across the nation. These growing retail
marketing campaigns are in need of customer service professionals that
can work on site at the promotional events providing direct customer and
client support through promotional techniques.
THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.
Qualifications
The Entry Level Customer Service Associate works in an environment
that is centered on being a part of a team and being included in a
family atmosphere. By bringing together diverse individuals who have an
array of expertise, skills and potential, it helps senior management to
create progressive promotional event solutions for clients.
HSM
is
looking for key individuals to provide customer service and promotional
knowledge to the existing and future client base. Please keep in mind
the position involves brand awareness & sales within this retail
environment.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Entry Level Customer Service Associate Position:
Comprehensive Paid Training by a National Manager
Travel allowance
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Entry Level Customer Service Associate
Qualifications:
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
***********************************
Customer Service Representative
Service advisor job in Lima, OH
Foster Logistics is looking to hire a Customer Service Representative for our Hanthorn Rd operation in Lima, OH. This role is responsible for data entry, answering telephone calls, problem solving, contact with warehouse team, achieving and maintaining rapport with customers, and working to provide the best possible service. This position is responsible for the timely scheduling of loads to be received and shipped while maintaining good records via the customer, and the applicable systems (WMS). The essential duties and responsibilities of this role are as follows:
Reviews daily inbound and outbound schedules, and in discussion with other warehouse team members, plans and prioritizes daily work schedules to meet customer delivery requirements.
Alerts team members to any special loading configuration or customer delivery requirements.
Responsible for timely completion of cycle counts.
Notifies the Warehouse Supervisor of any problems with equipment, the building, or any suspicious activities.
Ensures that the inside and outside areas of the warehouse are kept in a clean and organized manner.
Takes necessary steps to prevent theft in the warehouse. Secures all doors and docks (where applicable) at the close of business. Questions any unauthorized personnel in the building.
May provide mentoring on Standard Operating Procedures.
Data entry into company and customer systems.
Ensures all data for the day's activity are entered into the systems prior to leaving for the day.
Maintains and completes all daily / month-end reporting requirements.
Informs Warehouse Supervisor of any office or shop supplies needed.
Maintains filing systems.
Ensures daily check sheets are being completed on a consistent basis.
Maintains excellent communication with customers to ensure their needs are being exceeded.
Other duties as assigned by the Warehouse Supervisor.
The desired skills and education/experience requirements for this role are as follows:
High School Diploma or Equivalent.
Basic knowledge of shipping and warehouse procedures. At least two years' experience in the warehousing industry.
Must be able to read, understand, and follow all procedures relating to shipping and receiving forms.
Must possess excellent communication skills, verbal, and written.
Must be team oriented.
Able to interact professionally, respectfully, and courteously within the company and with customers.
Working experience with Microsoft Office Suites (word, excel, outlook, etc.).
Must have a good knowledge of arithmetic functions: addition, subtraction, multiplication, and division.
This position is 1st shift!
Customer Service Representative
Service advisor job in Troy, OH
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
* Greets all walk-in customers in a professional and courteous manner.
* Answer and directs all phone traffic in a polite, courteous and cheerful manner.
* Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
* Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
* Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
* Schedule and record appraisal and delivery appointments.
* Update and maintain the store scheduler with Office Manager.
* Collect and record payment for completed repairs; may perform some A/R.
* File repair order paperwork accurately or record in CARSTAR management system.
* Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
* Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
* Maintain the front office and customer reception areas.
* Attend daily release meetings.
* Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 2+ years of customer service experience required, preferably in a retail setting.
* HS diploma or GED equivalent required; college degree preferred.
* Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
* Call center sales experience (or equivalent sales experience) preferred.
* Highly organized; ability to handle multiple concurrent assignments.
* Proficient with Microsoft Office and POS/management systems.
* Strong attention to details.
* Punctual and professional appearance.
* Ability to receive direction and work well with others.
* Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping
* Carry and lift heavy objects (up to 50lbs)
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
Customer Service Representative
Service advisor job in Findlay, OH
Job Description
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.
Status: Full Time
Location: Findlay, OH
Hart Medical Equipment offers a competitive salary and benefits package. EOE
Customer Service Representative
SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Greet customers and maintain a positive, empathetic and professional attitude during interactions.
Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
Assists all internal and external customers in a professional manner.
Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services.
Coordinates home equipment service request with Dispatch for prompt delivery.
Acquire and retain strong production knowledge in order to provide customers with product and service information.
Keeps the showroom and the shelf inventory clean, rotated and in order.
Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services and working with referral sources to ensure proper documentation when needed.
Maintain current knowledge on Medicare, Medicaid and third-party payor sources for equipment.
Follows policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance.
Understanding and striving to meet or exceed department metrics while providing excellent customer service.
Making sales or recommendations for products or services that may complement client needs, as applicable.
Other duties as assigned by management.
QUALIFICATIONS
To perform as a customer service representative successfully, an individual must be professional, proactive and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
· High school diploma or general education degree (GED).
· 6 months of relevant customer service experience preferred.
Skills & Abilities
· Excellent interpersonal, written and oral communication skills.
· Customer service orientation
· Attention to detail
· Good data entry skills
· Proficiency with computers, with strong typing skills
· Ability to work in a fast paced environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk and hear. Call Center departments require frequent seating behind a computer with frequent typing. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 lbs., 50 lbs. for retail. Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.
By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at **********************************************
IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.
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Automotive Service Writer
Service advisor job in Paulding, OH
CarGuys Inc. -America's #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's
Currently we have a dealership in your area looking to hire Automotive Service Writers
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto writer, automotive advisor, automotive writer, Car automotive service writer, car dealer service writer, car dealer service advisor, car service writer, car service advisor, dealership service advisor, dealership service writer, service advisor, service writer, service advisor automotive
*You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.
Deposit Services Specialist I
Service advisor job in Defiance, OH
State Bank has an immediate opening for a Full Time Deposit Services Specialist to join our team at our Defiance Corporate Office. This position will be responsible for a variety of duties related to the servicing of deposit accounts (non-posts, overdrafts, ACH activity, etc.) as well as servicing debit cards, ATM cards and credit cards. A minimum of two (2) years of retail banking experience, with specific experience in Deposit Services, is normally required.
State Bank offers a comprehensive benefits package which includes: competitive wages, quarterly bonuses, paid time off, paid holidays, company-paid Short Term, Long-Term and AD&D insurance, 401(k) plan with company match, ESOP, voluntary life insurance, Aflac supplemental plans, pet insurance and more!
Apply today and see what State Bank is a great place to work!
Equal Opportunity Employer
Auto-ApplyCUSTOMER SERVICE REPRESENTATIVE FLOATING (Full-Time or Part-Time)
Service advisor job in Upper Sandusky, OH
Purpose: Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions, as well as assisting with reception coverage at the Main Office. Responsible for protection of the Bank's assets through adequate security and fraud prevention measures.
Essential Functions:
Daily Activities
Reliably accepts and processes customer transactions consisting of:
* -Cash and coin deposits
* -Checking and savings deposits
* -Mortgage, commercial, and installment payments
* -Redeem Series E & EE Savings Bonds
* -Cash checks
* -Count and wrap coin
* -Back-counter processing
* -Collect fees for services where applicable
* -Issue credit card cash advances
* -Prepare cash and general ledger debits and credits
* -Night deposit bags and daily mail deposits
* -Issuance of Cashier Checks & Money Orders
* -Knowledge of Bank's deposit products
* Reconciles and balances cash drawer daily in accordance with Bank policy. Efforts to locate unresolved errors. Assures only minimum amounts of cash necessary for efficient teller operation according to policy.
* Reception Duties: Answering all incoming calls and in-person inquiries. Correctly transferring incoming calls in a timely and professional manner. Perform word processing and other administrative support including, but not limited to, report and policy preparation, as well as faxing/scanning.
* Maintains a clean working area according to policy. Personal appearance is neat and professional according to policy.
* Granted authority to authorize Bank Cashier Checks by signature within assigned operating limits.
* Complete Currency Transaction Reports for any cash transaction over $10,000 when required.
* Responsible for monetary decisions & reporting situations regarding potential fraud.
* Responsible for protection of the Bank's assets through awareness of unusual happenings or suspicious individuals.
* Maintain appropriate security control of cash and other articles of value in adherence to security policy.
* ATM balancing and reconciling as required.
* Vault balancing and reconciling as required.
* Assist customers with additional products/services to suit customers' needs for cross selling.
* Maintains compliance to all Government regulations, including Bank Secrecy Act, Regulation E (Electronic Funds), Regulation CC (Funds Availability, CRA and Regulation DD).
* Promote positive image of bank involvement in community initiatives and organizations.
* Ability to travel/work at other banking center locations as needed.
Other:
* Note this is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
High school GED or equivalent; cash handling and customer service experience; typing, computer skills and telephone skills; math skills and ability to comprehend, interpret, and apply detailed information; strong interpersonal skills.
Wages are commensurate with experience and a complete benefits package is providing including educational reimbursement with First Citizens paying 100% of tuition for full time employees; student loan dept repayment; paid time off; 401(k); health, dental, vision insurance; and more.
This does not list all the duties of the job. This may be revised at any time. This job description is not to be implied as a contract for employment for any length of time and will not change the employee's at will relationship. Either the employer or the employee may terminate employment at any time. Equal opportunity employer D/V. First Citizens is an at-will company.
CSR
Service advisor job in Celina, OH
Job Description
Food handling/Customer Service
Qualifications
25+ hours.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Truck Service Advisor
Service advisor job in Napoleon, OH
Job Description
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!
In this role, you can expect to:
· Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
· Have extensive knowledge of the products we sell and the services we provide
· Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
· Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
· Source parts from outside vendors and coordinate delivery
· Prepare end of shift drop and shift report; Understand various payment types
· Maintain the safety of both our customers and team members
What we'd like to see:
· A dedicated individual who works well with others and is excited to be part of our team!
· High School Diploma or GED
· Good verbal and written communication skills
· Previous cashier and customer service experience; experience in repair or parts shop preferred
· Strong suggestive selling skills
· Basic computer skills
· Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
· A valid driver's license
Typical Physical Demands
In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Customer Service Associate
Service advisor job in Piqua, OH
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Associate
Service advisor job in Findlay, OH
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.
At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.
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Job Description
Customer Service Associate - Entry Level
If you have great people skills and enjoy working with the public, we
want to meet you!
HSM is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an
entry level
opening NOT in
a call center environment. As a result of clients placing a high value
on the more personalized approach and excellent customer service
delivered by the customer service team, there is a new opening for the
expansion of the retail campaign.
Findlay based HSM is the top marketing
company in quality face-to-face customer acquisition & service. We
are looking for exceptional candidates to join our successful team.
Servicing retail giants with a smile and a handshake is why the customer
service division has enjoyed unprecedented growth this year. Campaigns
are focused on developing and executing unique, and personable
advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit
from the promotions, every client must benefit from the services
provided and every representative must benefit from the training and
team spirit of the company!
The Challenge: We are continuously expanding the
client base as well as the number of territories covered on a National
scale. The current client base is extremely diverse, and operating
territories now stack up to 35 across the nation. These growing retail
marketing campaigns are in need of customer service professionals that
can work on site at the promotional events providing direct customer and
client support through promotional techniques.
THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.
Qualifications
The Entry Level Customer Service Associate works in an environment
that is centered on being a part of a team and being included in a
family atmosphere. By bringing together diverse individuals who have an
array of expertise, skills and potential, it helps senior management to
create progressive promotional event solutions for clients.
HSM
is
looking for key individuals to provide customer service and promotional
knowledge to the existing and future client base. Please keep in mind
the position involves brand awareness & sales within this retail
environment.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Entry Level Customer Service Associate Position:
Comprehensive Paid Training by a National Manager
Travel allowance
Opportunity For Community and Charity Involvement
Flexible Scheduling
Numerous Advancement Opportunities
Entry Level Customer Service Associate Qualifications:
Experience in customer service and associated fields
Ability to adapt to a variety of people
Winning attitude and dedication to ensuring customer satisfaction
Positive attitude and ability to work well within a team environment
Background in Retail or Restaurant
Leadership skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
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