Service advisor jobs in Waterloo, IA - 228 jobs

🚗 Fleet and Commercial Service Advisor - McGrath Chevyland ⏳ Full-Time | Monday - Saturday 💼 Career Growth | Great Benefits | Supportive Team Culture Join the #1 Coolest Place to Work! McGrath Chevy in Cedar Rapids, part of the McGrath Family of Dealerships, is looking for a customer-focused, detail-oriented Service Advisor to support our fast-paced service department. For the last 73 years, we've built a reputation as Eastern Iowa's most trusted name in automotive sales and service-and we're just getting started. If you're looking for a career (not just a job) where your work is valued and your growth is supported, this is the place for you. What You'll Do 🔹 Greet and assist customers in the service lane with professionalism and care 🔹 Guide customers through the service process, offering clear communication and concierge-level support 🔹 Manage repair orders and coordinate with technicians to ensure efficient workflow 🔹 Present and sell recommended services and maintenance options 🔹 Maintain ongoing communication with customers during service visits 🔹 Help create a smooth, welcoming, and productive service department experience What We're Looking For ✔️ Previous experience as a Service Advisor or in a customer-facing role (preferred) ✔️ Strong communication and time management skills ✔️ Friendly, organized, and energetic personality ✔️ Ability to multitask and manage multiple vehicles and clients ✔️ Professional appearance and attitude ✔️ Valid driver's license and clean driving record ✔️ Willingness to complete a pre-employment background check Physical & Work Environment Requirements 🔹 Work performed at a desk and in the service lane 🔹 Moderate noise level typical of a dealership environment 🔹 Frequent movement around the dealership to complete tasks 🔹 Occasionally lift or move objects up to 20 pounds 🔹 Regular use of hands and fingers for typing and handling materials 🔹 Clear communication required to coordinate with customers and team members What's in it for you? ✅ PTO Starting Day 1 ✅ Health, Dental & Vision Insurance ✅ 401(k) with Company Match ✅ 97% of Promotions from Within ✅ Fun, Collaborative, and Team-Oriented Culture Drive Your Career Forward with McGrath! If you're ready to grow, be appreciated, and make a real impact, apply today and join the winning team at McGrath Chevy in Cedar Rapids! Get a glimpse of our culture thorough our videos! ************************************* PBAt7s IND3

🚗 Service Advisor - McGrath Ford 📍 Location: Hiawatha, IA ⏳ Full-Time | Monday - Saturday💼 Career Growth | Great Benefits | Supportive Team Culture Join the #1 Coolest Place to Work! McGrath Toyota in Iowa City, part of the McGrath Family of Dealerships, is looking for a customer-focused, detail-oriented Service Advisor to support our fast-paced service department. For the last 73 years, we've built a reputation as Eastern Iowa's most trusted name in automotive sales and service-and we're just getting started. If you're looking for a career (not just a job) where your work is valued and your growth is supported, this is the place for you. What You'll Do 🔹 Greet and assist customers in the service lane with professionalism and care🔹 Guide customers through the service process, offering clear communication and concierge-level support🔹 Manage repair orders and coordinate with technicians to ensure efficient workflow🔹 Present and sell recommended services and maintenance options🔹 Maintain ongoing communication with customers during service visits🔹 Help create a smooth, welcoming, and productive service department experience What We're Looking For ✔️ Previous experience as a Service Advisor or in a customer-facing role (preferred)✔️ Strong communication and time management skills✔️ Friendly, organized, and energetic personality✔️ Ability to multitask and manage multiple vehicles and clients✔️ Professional appearance and attitude✔️ Valid driver's license and clean driving record✔️ Willingness to complete a pre-employment background check Physical & Work Environment Requirements 🔹 Work performed at a desk and in the service lane🔹 Moderate noise level typical of a dealership environment🔹 Frequent movement around the dealership to complete tasks🔹 Occasionally lift or move objects up to 20 pounds🔹 Regular use of hands and fingers for typing and handling materials🔹 Clear communication required to coordinate with customers and team members What's in it for you? ✅ PTO Starting Day 1✅ Health, Dental & Vision Insurance✅ 401(k) with Company Match✅ 97% of Promotions from Within✅ Fun, Collaborative, and Team-Oriented Culture Drive Your Career Forward with McGrath! If you're ready to grow, be appreciated, and make a real impact, apply today and join the winning team at McGrath Ford Kia Hyundai ! Get a glimpse of our culture thorough our videos! ************************************* PBAt7s IND3

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Customer Service Associates are face of the bank, responsible for providing exceptional customer service by greeting customers warmly in person, on the phone, and via internet channels. This role includes processing transactions efficiently, maintaining accuracy, and promoting bank products and services to meet customer needs while fostering lasting relationships. This position may work in multiple branches within the region, including but not limited to, Manchester, Dyersville, Peosta, Edgewood, Earlville and Coggon. Company paid mileage rates apply.

Service Advisor Base Pay + Commissions Employment Type: Full-Time | Exempt This is a high-visibility, customer-facing role where first impressions matter and ownership is expected. We're looking for a driven, customer-focused Service Advisor who thrives in a fast-paced environment, takes pride in delivering exceptional service, and knows how to manage multiple priorities at once. If you enjoy helping others, staying organized under pressure, and being at the center of daily operations, this role was built for you. At Rydell Chevrolet, culture matters. We believe happy employees create loyal customers, and we expect our Service Advisors to set the standard for professionalism and service every single day. What You'll Own As a Service Advisor, you are the face of the Service Department and the primary point of contact for our customers. From the moment a vehicle arrives on the drive to the time it's returned, the customer experience is yours to own. Your Impact Will Include: Owning the flow of the service drive to ensure fast, professional, and efficient service Greeting customers, assessing needs, and clearly explaining the repair process Acting as a concierge for all customer inquiries - in person and by phone Managing technician schedules and ensuring available labor hours are sold daily Distributing work efficiently to maximize productivity and minimize downtime Taking initiative on follow-up and problem resolution to leave a lasting positive impression Upholding dealership standards, professionalism, and customer-first values at all times What It Takes to Win Here We're looking for someone who brings energy, accountability, and pride to their work. Required Qualifications: Strong organizational and time-management skills Excellent communication and people skills Ability to manage multiple priorities in a high-volume environment Professional, well-groomed appearance and positive attitude Valid driver's license (required) Willingness to submit to a pre-employment background check and drug screen Preferred (but not required): Experience in customer service, retail sales, hospitality, or restaurant environments Automotive service or dealership experience Demonstrated ability to influence and guide others Why Rydell Chevrolet At Rydell Chevrolet, every role matters. We don't just service vehicles - we build relationships that last. Our team is driven, supportive, and committed to delivering award-winning service to our community. What We Offer Base Pay plus Commissions Health Insurance Dental and Vision Plans Company-Paid Life Insurance ($10,000) Short-Term Disability After 1 year, 401(k) Retirement Plan with a 3% match Paid Vacation & PTO Gym Membership Reimbursement Employee Purchase Discounts If you're ready to step into a customer-facing role where performance, professionalism, and teamwork matter, apply today. Equal Opportunity Employer We are an equal opportunity employer committed to providing a safe, drug-free workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Build your career, not just your resume. For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Evansdale branch. This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance. What You'll Do Support existing business accounts with quotes, bids, and order follow-ups. Answer and resolve customer calls and emails with accuracy and speed. Enter orders and track shipments to ensure on-time delivery. Partner with sales and management to identify new opportunities. Be the customer's voice inside our company. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What We Offer Starting pay $16.00 - $19.00 / hour DOE Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match Paid time off and paid holidays Paid training in the plastics industry-technical knowledge included What We're Looking For Excellent communicator with strong problem-solving skills. Organized multitasker who thrives in a fast-paced office/warehouse support role. Positive, team-focused attitude. High school diploma (or equivalent). Ready to grow with Regal Plastic? Apply today and take the first step toward a career with stability, growth, and impact. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! * Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. * All major Holidays & Birthday off * Advanced Leadership Training Programs: build the skills to grow your career * Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! * Internal recognition programs that support an engaged workplace * 401(K) with company match * Paid ASE testing and certifications Compensation * Saturday & Sunday weekend premium pay $2.50 per hour * Base pay up to $17.75/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. * Assist customers with their purchases in a customer service and sales focused environment. * Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. * Explain work orders and invoices to customers. * Perform Retail Cashier Duties by obtaining and processing customer payments. * Install batteries, balance wheels, repair and install tires when required. * Perform oil changes using LOF procedures when required. * Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. * Ability to interpret vehicle inspection results and make appropriate service recommendations to customers. Qualifications * Must have great communication skills * Ability to pass pre-employment drug screening and background checks * Ability to read and speak English * Ability to effectively communicate with customers and coworkers * Must be 18 years of age or older * Prior auto repair experience is preferred * Prior retail experience preferred EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

Assisting customers and answering phones in Respiratory therapy area of DME. Assists with getting orders for CPAP/BIPAP equipment. Assists customers, referral sources and hospital departments in obtaining medical equipment for our patients. Responsible for fitting patients with products such as diabetic shoes, compression stockings, walkers, canes and nebulizers. Assists patients and referral sources through intake process and insurance verification. Ensures regulatory requirements are met. Applies suggestive selling principles when customers want to purchase cash sale items. Utilizes computer software to enter appropriate data as well as document patient education/safety when indicated. Effectively describes basic understanding of HME items sold by our company including set up, delivery, education/use and routine cleaning/maintenance. Communicates patients' needs to appropriate disciplines within the care team. Assesses patients for safety including environmental safety when making home deliveries while on call. What you will Do: Assists patients/customers in obtaining correct medical equipment to meet needs - assess for safe use. Be able to demonstrate types of equipment and appropriate set up/use to customers who call or walk in to our showroom. Fit patient with appropriate product based on physician orders and patient needs. Encourage purchase of retail items to patients who might be looking for something extra. Obtain insurance information - data entry into computer system. Verify benefits as needed. Utilize HME computer system - enter appropriate data for purchase or rental based on item. Document safety and use education. Adheres to all safety, infection control and employee health policies and procedures. Hours/Schedule: Full Time, 40 hours per week 8:30 am to 5 pm Minimum Qualifications: Valid IA driver's license and an acceptable Motor Vehicle Report (MVR) High language, high math, high reasoning ability. * Personal computer, 10-key calculator, Microsoft Office, database software. * Ability to work with diverse groups of people. Position Highlights and Benefits We care about your well-being, both physical and mental, which is why our benefit package includes: * Wellness programs * Education reimbursement * Personalized health insurance plans including dental and vision * Paid time off * Long- and short-term leave * Retirement planning * Life insurance coverage All benefits begin day 1 with no waiting period! Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: * MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center * MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation * MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

GTG Peterbilt Cedar Rapids is a family-owned full service Peterbilt truck dealership serving eastern Iowa since 1973. We have worked hard to provide the trucking industry with the highest quality products, sold and serviced by dedicated people to provide the highest return for our customers. We are looking for an experienced Service Writer/Advisor or Shop Foreman to join our dynamic team on the 2nd shift in our Cedar Rapids, IA location. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of other service-related tasks. Ideal candidates will have a minimum of 2 years of experience as a Foreman, Lead Mechanic, or Service Writer. A polished professional appearance and excellent communication skills are essential. Must have a valid CDL (or willing to obtain CDL upon hire) with clean, insurable, driving record and be willing to work rotating Saturdays as scheduled. Greet customers in a professional and courteous manner in person or over the phone. Schedule appointments and work assignments for technicians. Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Work to resolve customer complaints. Continually follow-up with customers on status of repairs. Assist with warranty repair paper flow. Consult with the parts department on special order parts and sublet repairs. Instruct the following shifts service writer on progress, any special instructions, and appointments. Effective use of problem solving and customer service skills. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned. Qualifications: Must possess strong customer service skills. Must have general computer knowledge. Must demonstrate attention to detail. Must pass pre-employment background check and drug screen. Education: High school diploma or equivalent, preferred. A college degree or a certificate/degree from a trade school is preferred but not required. Combination of education, training, or experience providing the required knowledge, skills, and abilities. Benefits: Competitive salary and benefits package. Boot allowance Medical, Dental & Vision insurance PTO accrual begins at time of hire. Eligibility for paid holidays at time of hire. 401(k) 401 (k) match Compensation based on education, skills, and experience. GTG Peterbilt is an equal opportunity employer. PIc3eee93814e2-31181-39460935

Apply Description Customer Service Advisor - Automotive (No Experience Needed) Are you passionate about helping people and making their day better? At Bill Colwell Ford, we're not just in the business of servicing vehicles-we're in the business of serving people. We're looking for a Customer Service Advisor who excels at creating great experiences. You don't need automotive experience-we'll teach you that. What we do need is someone who brings energy, empathy, and organization to every customer interaction. Whether you've worked in retail, hospitality, or another service industry, if you're ready to bring your customer service skills to a growing team, this could be your next great opportunity. Comprehensive Full-Time Benefits: Enjoy a five-day work week with a consistent schedule Paid time off and paid holidays Multiple health insurance plan options Health Savings Account (HSA) with company matching Dental and vision insurance 401(k) with company matching Long-term and short-term disability coverage Life insurance Flex spending account Paid training and development Competitive pay with performance-based incentives Company clothing allowance Employee discounts on vehicles, service, and parts Work in a brand-new, state-of-the-art facility Relax in a separate employee breakroom with a full kitchen Key Responsibilities: Customer Experience: Greet customers warmly, guide them through the service process, and ensure they feel informed and confident throughout. Communication: Clearly explain recommended services and answer customer questions-no technical jargon required. Organization: Create and manage service orders, keep track of appointments, and ensure smooth coordination with technicians. Support: Help schedule vehicle service, assist with basic diagnostics, and follow up with customers after their visit. Collaboration: Work closely with service technicians, parts staff, and fellow advisors to create a seamless, friendly environment. Qualifications: Previous experience in a customer service, hospitality, or retail role Friendly, organized, and detail-oriented Excellent communication and interpersonal skills Comfortable multitasking in a fast-paced setting Team player who enjoys helping others Willingness to learn about vehicles and service processes Valid driver's license with a clean driving record Join Our Family at Bill Colwell Ford - Apply Today! Bill Colwell Ford is a family-owned Ford dealership located in Hudson, Iowa, just outside of Waterloo/Cedar Falls. For over 40 years, we've built a reputation on honesty, quality service, and treating our employees like family. Here, you're not just another employee-you're a valued part of our team. We are proud to be an equal opportunity employer, and we strictly prohibit discrimination or harassment based on race, color, religion, age, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Application Process Ready to bring your customer service skills into the automotive world? We'd love to hear from you. Submit your resume and/or a cover letter that tells us why you're a great fit for the Customer Service Advisor role at Bill Colwell Ford. Let's take the next step in your career-together.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - IA - Cedar Falls U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - IA - Cedar Falls Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $17.25/hr. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Replies within 24 hours Benefits: Supportive, team-oriented environment with growth opportunities Paid specialty seminars and ongoing professional training Company-paid ASE and certification testing completion Employee discounts on automotive services and repairs Company-provided uniforms Supplemental insurance options Paid time off and paid holidays (based on tenure) Competitive hourly wage + potential for performance-based bonuses Simple IRA Retirement up to 3% Match Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Training & development Vision insurance Automotive Center Service WriterAll Tune Cedar Rapids-5271 - Cedar Rapids, IA About Us All Tune Cedar Rapids-5271 is a trusted automotive repair and service center in Cedar Rapids, IA dedicated to providing high-quality automotive maintenance, diagnostics, and repair with integrity and professionalism. We're seeking an experienced and customer-focused Automotive Center Service Writer to join our team. This is an excellent opportunity for someone with strong communication and sales skills who enjoys helping customers, coordinating service operations, and contributing to a successful and growing shop. At All Tune Cedar Rapids-5271, we believe our people are our greatest asset-and we invest in your growth with training, certifications, and advancement opportunities. Position Overview The Automotive Center Service Writer serves as the key point of contact between customers and the shop team, ensuring a seamless service experience from start to finish. You'll greet customers, assess their vehicle service needs, and present maintenance and repair recommendations in a clear, professional manner.This role involves coordinating repair orders, maintaining communication between customers and technicians, and managing shop operations to ensure timely, high-quality service. The ideal candidate is organized, personable, detail-oriented, and skilled in both customer service and sales. Key Responsibilities Greet customers professionally and assess service and repair needs Communicate clearly about maintenance recommendations and repair options Prepare accurate estimates, work orders, and invoices using the shop's POS system Coordinate with technicians to ensure efficient workflow and quality control Maintain inventory control and order parts as needed Monitor profit margins and help achieve sales and productivity goals Conduct follow-up calls to ensure customer satisfaction and build lasting relationships Generate new business by calling on local commercial accounts and fleet customers Maintain a clean, organized, and professional front office area Mentor less experienced team members and promote a collaborative team culture Schedule Monday through Friday - no weekends Occasional overtime may be available Qualifications High School Diploma or equivalent required 3+ years of sales or customer service experience in an automotive repair or service environment preferred Knowledge of fleet accounts and aftermarket warranty companies is a plus Section 609 Certification (EPA) preferred or willingness to obtain Strong communication, organizational, and problem-solving skills Ability to multitask in a fast-paced environment Must be at least 18 years old with a valid state driver's license and clean driving record Team player with a positive attitude and a commitment to continuous learning and certification growth Why Join All Tune Cedar Rapids-5271At All Tune Cedar Rapids-5271, we're committed to excellence-not just for our customers, but for our employees too. We offer competitive compensation, industry-leading training, and a supportive workplace where your professionalism and passion for the automotive industry are valued and rewarded. If you're ready to take your automotive service career to the next level and work in a shop that values skill, integrity, and teamwork, apply today! Compensation: $19.00 - $23.00 per hour At All Tune Total Car Care, we have proudly served local communities for nearly 40 years. Our ASE-certified technicians are committed to providing high-quality service, ensuring vehicles stay in top condition for the long road. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to All Tune Total Auto Care Corporate.

The Service Writer / Parts Counter Sales Representative is a hybrid role responsible for supporting both the service and parts departments within a truck sales and service operation. This position serves as a primary point of contact for customers, coordinating service repairs, preparing work orders, and assisting with parts identification and sales. This role requires strong customer service skills, mechanical aptitude, and the ability to manage multiple priorities in a fast-paced environment. Key responsibilities include writing and managing repair service orders, communicating with technicians regarding job status and repair needs, providing accurate parts quotes, processing parts sales, and ensuring timely follow-up with customers. The position plays a critical role in maximizing shop efficiency, maintaining accurate documentation, and driving revenue through service and parts sales while delivering a high level of customer satisfaction. The ideal candidate is detail-oriented, organized, and knowledgeable in truck components and repair processes, with the ability to build strong relationships with customers, technicians, and vendors. This role supports overall operational efficiency and contributes directly to customer retention and profitability. What We Offer: Great Culture & Team Environment Long Term Career Advancement Opportunities Paid Training Medical / Dental / Vision Insurance Health Savings Account Health Reimbursement Account Company Paid Life, Accident, and Disability Insurance 401(k) with company match Paid Time Off Paid Holidays Paid Parental Leave RESPONSIBILITIES: Assist retail and shop customers in selecting required parts in a friendly, professional manner. Inform customers of part requirements, specials, and full product line offerings. Answer phone calls, provide price quotes, and share product information in a friendly manner. Pull and fill orders from stock; notify parts manager of out-of-stock items. Maintain accurate records of repair/parts orders, invoices and special orders and all supporting documents. Keep counter areas clean and organized; replenish inventory daily. Process payments, obtain credit authorizations, and ensure proper documentation for all transactions. Issue credits for returned parts and verify purchase details. Participate in training programs and stay current on new products and updates. Support outside sales representatives with order fulfillment. Write up customer vehicle issues accurately, obtain signatures, and provide copies of repair orders. Communicate repair progress and status updates to customers. Ensure proper handling and storage of vehicles and keys. Explain completed work and charges to customers clearly. Ensure vehicles are parked in assigned area's, trucks are locked and keys are tagged and properly stored. Maintain professional appearance and uphold company standards. Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing. This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments. Participates with the parts manager in maintaining a lost sales tracking program Participates in all training programs that are made available. Provides high level of service to internal and external customers. BASIC QUALIFICATIONS: Excellent verbal and written communication skills. Ability to listen, resolve conflicts, and provide outstanding customer service. Strong problem-solving skills and goal-oriented mindset, deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Proficiency with computers and business applications. Ability to read and interpret work orders, safety rules, and technical documents. Basic math skills and ability to compute rates, ratios, and percentages. Ability to handle multiple tasks and adapt to changing priorities. Ability to develop written estimates and quote bids and schedule jobs Equal Employment Opportunity Statement:Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other. Disclaimer: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as growth, workload, changes in personnel, technological developments, etc.)

As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities. What you'll be doing As a Customer Service & Sales Representative: Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Keep records of customer interactions and process customer accounts Follow communication procedures, guidelines, and policies Take the extra mile to engage the customer What you bring to the table: Six months of previous work experience in customer service, sales, marketing, management, or hospitality Excellent verbal and written communication skills Always maintain a positive and professional demeanor. High School Diploma What we'll bring? During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include: Flexible and virtual work options (if applicable) A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career Ability to learn quickly A positive, professional attitude Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills Enthusiastic, passionate, and friendly personality We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be? Apply to join our team today!

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Essential Duties and Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Job Requirements/Expectations Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

🚗 Service Advisor - McGrath Ford ⏳ Full-Time | Monday - Saturday 💼 Career Growth | Great Benefits | Supportive Team Culture Join the #1 Coolest Place to Work! McGrath Toyota in Iowa City, part of the McGrath Family of Dealerships, is looking for a customer-focused, detail-oriented Service Advisor to support our fast-paced service department. For the last 73 years, we've built a reputation as Eastern Iowa's most trusted name in automotive sales and service-and we're just getting started. If you're looking for a career (not just a job) where your work is valued and your growth is supported, this is the place for you. What You'll Do 🔹 Greet and assist customers in the service lane with professionalism and care 🔹 Guide customers through the service process, offering clear communication and concierge-level support 🔹 Manage repair orders and coordinate with technicians to ensure efficient workflow 🔹 Present and sell recommended services and maintenance options 🔹 Maintain ongoing communication with customers during service visits 🔹 Help create a smooth, welcoming, and productive service department experience What We're Looking For ✔️ Previous experience as a Service Advisor or in a customer-facing role (preferred) ✔️ Strong communication and time management skills ✔️ Friendly, organized, and energetic personality ✔️ Ability to multitask and manage multiple vehicles and clients ✔️ Professional appearance and attitude ✔️ Valid driver's license and clean driving record ✔️ Willingness to complete a pre-employment background check Physical & Work Environment Requirements 🔹 Work performed at a desk and in the service lane 🔹 Moderate noise level typical of a dealership environment 🔹 Frequent movement around the dealership to complete tasks 🔹 Occasionally lift or move objects up to 20 pounds 🔹 Regular use of hands and fingers for typing and handling materials 🔹 Clear communication required to coordinate with customers and team members What's in it for you? ✅ PTO Starting Day 1 ✅ Health, Dental & Vision Insurance ✅ 401(k) with Company Match ✅ 97% of Promotions from Within ✅ Fun, Collaborative, and Team-Oriented Culture Drive Your Career Forward with McGrath! If you're ready to grow, be appreciated, and make a real impact, apply today and join the winning team at McGrath Ford Kia Hyundai! Get a glimpse of our culture thorough our videos! ************************************* PBAt7s IND3

The **Part Time Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. **Wage** : $17.25/hr. **Qualifications:** 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills **Apply** today and shift your **career** into drive for **tomorrow!** **Benefits and Perks:** Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts: + Up to 40% off the base rate of any standard Hertz rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job DescriptionBenefits: Supportive, team-oriented environment with growth opportunities Paid specialty seminars and ongoing professional training Company-paid ASE and certification testing completion Employee discounts on automotive services and repairs Company-provided uniforms Supplemental insurance options Paid time off and paid holidays (based on tenure) Competitive hourly wage + potential for performance-based bonuses Simple IRA Retirement up to 3% Match Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Training & development Vision insurance Automotive Center Service Writer All Tune Cedar Rapids-5271 Cedar Rapids, IA About Us All Tune Cedar Rapids-5271 is a trusted automotive repair and service center in Cedar Rapids, IA dedicated to providing high-quality automotive maintenance, diagnostics, and repair with integrity and professionalism. Were seeking an experienced and customer-focused Automotive Center Service Writer to join our team. This is an excellent opportunity for someone with strong communication and sales skills who enjoys helping customers, coordinating service operations, and contributing to a successful and growing shop. At All Tune Cedar Rapids-5271, we believe our people are our greatest assetand we invest in your growth with training, certifications, and advancement opportunities. Position Overview The Automotive Center Service Writer serves as the key point of contact between customers and the shop team, ensuring a seamless service experience from start to finish. Youll greet customers, assess their vehicle service needs, and present maintenance and repair recommendations in a clear, professional manner. This role involves coordinating repair orders, maintaining communication between customers and technicians, and managing shop operations to ensure timely, high-quality service. The ideal candidate is organized, personable, detail-oriented, and skilled in both customer service and sales. Key Responsibilities Greet customers professionally and assess service and repair needs Communicate clearly about maintenance recommendations and repair options Prepare accurate estimates, work orders, and invoices using the shops POS system Coordinate with technicians to ensure efficient workflow and quality control Maintain inventory control and order parts as needed Monitor profit margins and help achieve sales and productivity goals Conduct follow-up calls to ensure customer satisfaction and build lasting relationships Generate new business by calling on local commercial accounts and fleet customers Maintain a clean, organized, and professional front office area Mentor less experienced team members and promote a collaborative team culture Schedule Monday through Friday no weekends Occasional overtime may be available Qualifications High School Diploma or equivalent required 3+ years of sales or customer service experience in an automotive repair or service environment preferred Knowledge of fleet accounts and aftermarket warranty companies is a plus Section 609 Certification (EPA) preferred or willingness to obtain Strong communication, organizational, and problem-solving skills Ability to multitask in a fast-paced environment Must be at least 18 years old with a valid state drivers license and clean driving record Team player with a positive attitude and a commitment to continuous learning and certification growth Why Join All Tune Cedar Rapids-5271 At All Tune Cedar Rapids-5271, were committed to excellencenot just for our customers, but for our employees too. We offer competitive compensation, industry-leading training, and a supportive workplace where your professionalism and passion for the automotive industry are valued and rewarded. If youre ready to take your automotive service career to the next level and work in a shop that values skill, integrity, and teamwork, apply today!