Client Services, Project Coordinator
Service coordinator job in Washington, DC
Who We Are:
TransPerfect Legal (TL) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TLS delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments.
TransPerfect Legal is a division of the family of companies that form TransPerfect.
What You Will Be Doing:
We are seeking goal-oriented, organized, energetic, and talented individuals who have a passion for problem-solving. With primary responsibilities in the areas of Project Management, Logistics, and Quality Assurance, the mission of the Client Services team is to retain and grow client relationships by orchestrating the entire project lifecycle and delivering a superior level of customer service.
Responsibilities:
Respond to client requests for new project initiatives by closely monitoring external and internal email correspondence.
Collaborate with various members of the production, tech, and sales teams to assess the scope of work and produce cost estimates.
Frame project instructions, specifications, and deadlines within our internal job-tracking system.
Serve as the primary point of contact for clients and third-party vendors.
Manage client relationships and set expectations in increasingly narrow timeframes.
Oversee full project lifecycle; monitor and communicate project progress; ensure strict adherence to deadlines, protocols, and budgets, and ultimately produce high-quality deliverables.
Experienced candidates will be called upon to provide training and guidance on best practices to support process improvement and optimization, and to aid in scoping and developing technical solutions.
Perform other special projects or duties when required.
Who We Are Looking For:
About You:
As a Client Services Project Coordinator, you are a:
Creative thinker - You are curious and unafraid to ask questions
Hard worker - You are industrious and diligent in everything you do
Innovator - You are willing to initiate changes and introduce new ideas
Your experience includes:
Minimum Bachelor's degree or its equivalent
Flexibility to work rotating shifts on a weekly basis, including some weekends and evenings.
Superior written and spoken communication skills in English.
Strong attention to detail and an outgoing personality, with a willingness to take initiative on new projects
Ability to work in a fast-paced and team-oriented environment, collaborating with numerous teams across multiple departments, all with the goal of providing exceptional client service and delivering a superior product to all clients at all times.
Willingness to work under pressure, juggling multiple projects and deadlines simultaneously, all while remaining calm, collected, and professional.
Desire to build external relationships with clients, and internal relationships with peers/coworkers from other departments
Where Your Career Is Going:
At TransPerfect, there are a lot of growth opportunities. This is a great opportunity to start a career in logistics. All departments offer career growth and development that can combine your skills, interests, and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.
End your job search and find your career at TransPerfect #careers NOTjobs.
Why TransPerfect:
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401 (k) matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
For more information on the TransPerfect Family of Companies, please visit our website at *********************
Assistant Program Coordinator
Service coordinator job in Baltimore, MD
Responsibilities
Provide administrative support for the Tuition Assistance and Continuing Education program
The candidate will be spending an extensive amount of time on the phone registering and enrolling students, as well as providing additional administrative support to the Organization and students (sending confirmation letters to students and student rosters to teachers, coordinating registration materials, evaluations etc.).
Process applications, notifying students of their selection, collecting and tracking required documents, keeping a record of student's progress and providing member service for student's in person, on the phone, or via email
Provide customer service and answer a high volume of calls to enroll and register students, answer program related questions, assist with recruitment and marketing, and understanding all facets of program offerings
Compose and send confirmation letters to students, student rosters to teachers, coordinate registration materials, and evaluations to ensure the smooth operation of the training initiatives
Obtain missing documents and manage paperwork flow and communicate course outcomes to mandatory partners
Provide support for successful program implementation and functioning
Qualifications
High School Diploma or GED required; some College or Degree preferred
Minimum three (3) years administrative experience required, preferably in training, finance, adult education or tuition assistance environment
Bilingual preferred, Spanish, Haitian Creole, Mandarin/Cantonese
Must have great working knowledge of Microsoft Office Suite
Strong administrative skills with excellent attention to detail; ability to facilitate multiple activities
Strong verbal and written communication skills; ability to work both independently and as a team player
EXCELLENT customer service skills and ability to maintain a pleasant attitude and provide excellent service
Excellent organizational skills with ability to work under deadline pressure
Ability to work flexible hours including evenings and weekends as needed
Program Coordinator
Service coordinator job in Silver Spring, MD
We are actively interviewing for the following opportunity
About the Role
We are seeking a highly organized and communicative Program Staffing & Scheduling Coordinator to ensure the smooth operation of our after-school programs and summer camps. In this role, you will be the logistical backbone of our team, responsible for building and managing staff schedules to ensure 100% coverage and high-quality supervision for our participants.
This is a hands-on, on-site position ideal for someone who thrives in a dynamic environment, enjoys connecting with people, and excels at solving logistical puzzles.
Key Responsibilities
Staff Scheduling: Create, maintain, and communicate complex weekly and monthly schedules for after-school program staff and summer camp counselors. Ensure all ratios are met and contingencies are in place for call-outs or time-off requests.
Recruitment & Interviewing: Lead the hiring process for seasonal and part-time staff. This includes screening resumes, conducting interviews, and identifying candidates who are a strong cultural fit for our youth programs.
Employee Communication: Serve as the primary point of contact for staff regarding their shifts, duties, and attendance. Foster a positive work environment through clear, consistent, and respectful communication.
On-Site Management: Maintain a physical presence at our facility 5 days a week to oversee shift transitions, address immediate staffing issues, and support the team.
Administrative Support: Track employee hours for payroll accuracy and maintain up-to-date employee records and availability logs.
Requirements & Qualifications
On-Site Availability: Must be willing and able to work on-site 5 days a week.
Flexible Schedule: Must be willing to work outside of standard 9-5 business hours. This role requires availability during after-school hours and potentially weekends or early mornings during camp seasons to support program needs.
Experience: Previous experience in scheduling, staffing, administrative coordination, or operations management is required. Experience in youth programming, education, or camp management is a plus.
Communication Skills: Exceptional verbal and written communication skills are essential. You must be able to deliver information clearly to a diverse team of employees.
Interpersonal Skills: Strong ability to interview and assess talent, as well as the ability to build rapport with staff to ensure retention and reliability.
Student Engagement Program Coordinator (Higher education, public health)
Service coordinator job in Washington, DC
The Choice is managing a direct hire search for our client- an association for higher education institutions that offer nursing degree programs. This role will specifically support graduate student programming.
Office: Located in downtown DC, close walking distance to all Metro lines
Schedule: 3 days a week in the office required for the first 90 days, then 1-2 days a week
Salary: $58,000-$64,000
This is an excellent opportunity for someone who enjoys organizing programs, managing communications, and building community among future healthcare leaders
Qualifications Needed:
Completed Bachelor's degree.
2 years of administrative or coordinator experience, ideally within an association or higher education environment.
Familiarity with AMS/CRM systems and design tools such as Canva or Adobe Photoshop.
Previous experience engaging with college-level students is a plus
Job Duties will include:
Providing administrative and programmatic support for national student engagement initiatives within academic nursing.
Coordinating leadership council meetings and virtual events, including preparing reports, taking notes, and managing communications and applications.
Supporting the planning and execution of webinars- handling logistics such as registration, marketing, speaker follow-up, and post-event evaluation.
Managing a student ambassador program, including onboarding new ambassadors, maintaining accurate data, coordinating networking events, and preparing newsletters and communications.
Drafting and distributing communications to promote student programs, leadership opportunities, and awards.
Creating and scheduling social media content to increase awareness and engagement among student audiences.
Responding to inquiries from students, faculty, and member institutions related to student programs and opportunities.
Providing general administrative and database support across the organization as needed.
Facility Admissions Coordinator
Service coordinator job in Baltimore, MD
THE MEDICAL HEART OF MARYLAND Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.
Job Description
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Serves as the first point of contact for patients and visitors who enter the facilities and is responsible for all aspects of customer service for Patient Access/Patient Administrative Services areas in a manner that ensures a customer focused, quality conscious work climate recognizing that patients visits are filled with anxiety and unknowns.
Primary functions include focusing on interpersonal skills, data collection, the ability to assess situations, and to assist the team in developing solutions to achieve excellence in customer service while ensuring the financial viability of the hospital.
Collects and verifies patient and insurance demographics, verifies insurance benefits and coverage by reviewing benefits collection in Epic, provides cost estimates, securing pre-certifications and/or pre-notifications for patient services, collection of co-pay and deposits prior to services and providing financial assistance to patient.
Provides wayfinding to all clinics which Patient Administrative Services provides registration assistance. Staff must be aware of clinic locations in order to safely and efficiently navigate patients to their appointments.
Maintains regulatory and functional knowledge of all registration information required, which ensures timely and accurate reporting/billing; also obtains all required signatures, and performs clerical duties as necessary.
Educates patients regarding adequate insurance coverage. Understands applicable hospital and physician billing requirements and communicates the proper procedures and requirements to patients.
Communicates coverage issues to the service areas; works with patients and staff to resolve.
Ensures accuracy and completion of paperwork, prior to filing admissions. Contacts physician/clinical staff to assist with incomplete patient registration paperwork. Distributes admission documents if required.
Maintains department scheduling templates for applicable providers in outpatient department locations. Ensuring appropriate scheduling utilization.
Maintains consistent contact with the Care Management team and Social Work departments to ensure required information has been obtained for reimbursement, and that pre-admission and pre-certification requirements are followed.
Assists supervisor with training of new Admitting staff by demonstrating department operating processes and procedures.
Qualifications
Completion of a high school level education with attainment of a high school diploma or a State High School Equivalency Certificate (GED) is required.
Certification and memberships to local organizations such as AAHAM, NAHAM, etc. preferred.
1 year of work experience in a clerical, customer service or receptionist position, preferably in a healthcare setting is required. 2 years' work experience preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $17-$24.76
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
Intake Specialist
Service coordinator job in Washington, DC
Are you a personable, detail-oriented professional with a passion for helping people during one of the most challenging moments of their lives? Amber Hall Law is seeking a high-energy, highly organized Intake Specialist to serve as the firm's first point of contact for new clients and ensure a seamless onboarding experience from the very first call.
The ideal candidate is an excellent communicator, compassionate yet efficient, and confident in managing multiple inquiries in a fast-paced environment. This role requires someone who can gather critical case information, build trust quickly, and set each new client up for success as their case enters the pre-suit process
Compensation:
$48,500 - $60,000 yearly DOE plus performance-based bonuses
Responsibilities:
Client Communication & Onboarding: Serve as the first point of contact for potential clients. Conduct compassionate, thorough intake calls to gather key facts, explain the firm's process, and ensure clients feel supported from day one.
Case Screening & Evaluation: Assess new inquiries to determine case viability based on firm criteria, accident details, injuries, treatment, and liability information. Escalate high-priority cases to the attorney promptly.
Documentation Collection: Obtain essential documents from clients-photos, insurance information, accident reports, medical provider details, and any available evidence needed to open the file properly.
Insurance Verification: Confirm the correct at-fault carrier, claim number, and policy limits when possible. Ensure accurate information is recorded before the case transitions to pre-suit.
Initial Records Requests: Send requests for basic incident reports or available documentation needed at intake (e.g., crash reports, property incident reports, police exchange cards).
Case Setup in Case Management Software: Create and organize new case files in the firm's case management system. Input all required data, upload documents, and ensure all initial tasks, tags, and deadlines are accurately set.
Client Follow-Up: Maintain consistent communication with new clients during their first weeks of treatment to ensure they are connected with proper providers and understand the next steps.
Coordination with Pre-Suit Team: Collaborate with case managers to ensure a smooth and complete handoff once intake is finalized, and all required information has been collected.
Professional Representation: Uphold the firm's standard of excellence by providing compassionate, clear communication that reflects Amber Hall Law's commitment to client care and justice.
Qualifications:
Talented verbal communicator and writer
Must have great time-management skills, and organizational skills
Must have 3-5 years of experience in legal services under an attorney or lawyer, preferably in a personal injury law firm
About Company
AMBER HALL LAW is a powerhouse personal injury firm driven by a passion for justice and client care! We're all about making a real impact, helping clients get the care and compensation they deserve with dedication and tenacity. Our team thrives in a high-energy, positive environment that's all about growth, teamwork, and winning for clients. Here, success isn't just a goal - it's the standard. Join us and be part of a dynamic team making a difference every day!
#WHLAW2
Compensation details: 48500-60000 Yearly Salary
PI18dbc22ee338-30***********9
Administrative Counselor - Cemetery Services
Service coordinator job in Rockville, MD
Ultimate Staffing is seeking compassionate and service-oriented Administrative Counselors to join our client's dedicated team in Montgomery County, Maryland. This role is pivotal in supporting families during one of the most significant moments in their lives by guiding them through the process of arranging burial services. The Administrative Counselor will work closely with families to ensure all aspects of cemetery arrangements are handled with care, dignity, and professionalism. Hours are 8am-4:30pm with alternating Saturdays.
Key Responsibilities:
Serve as the primary point of contact for families to provide guidance on burial arrangements, ensuring all needs and wishes are met with empathy and attention to detail.
Coordinate all administrative aspects of burial services, including the preparation of contracts, scheduling of services, and completion of necessary documentation.
Educate families on available burial options, including plots, memorials, and additional services, while maintaining sensitivity to their emotional and financial needs.
Liaise with funeral homes, religious organizations, and other service providers to ensure seamless coordination of services.
Maintain accurate records and ensure compliance with all legal and regulatory requirements.
Provide ongoing support to families before, during, and after services, addressing any questions or concerns with compassion and professionalism.
Collaborate with cemetery grounds and operations teams to ensure timely and respectful preparation of burial sites.
Assist families with pre-need planning, offering guidance on future burial arrangements.
Contribute to creating a welcoming and supportive environment for all visitors.
Qualifications:
High school diploma or equivalent
2+ years of experience in administrative support and customer service ideally in a highly service-oriented environment.
Exceptional interpersonal and communication skills with the ability to provide comfort and reassurance during difficult times.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks with sensitivity and discretion.
Experience in Microsoft Office Suite and database management.
Knowledge of burial processes and regulations (preferred but not required; training will be provided).
Must have a valid driver's license.
Why Join Them? This position offers an opportunity to provide meaningful service to families at a critical time in their lives. You will become part of a supportive team that values empathy, professionalism, and dedication to the community. Comprehensive training and ongoing professional development will be provided.
If you are seeking a career where you can make a difference, we invite you to apply for this rewarding role.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
MEP Coordinator
Service coordinator job in Washington, DC
Holder Construction, an Atlanta-based commercial construction company with operations throughout the United States, is seeking a highly motivated MEP Coordinator to join our Washington D.C team. Primary Responsibilities
Controls/power monitoring coordination including RFIs, submittals, graphics, testing, and checkout.
CX lead, including CX schedule ownership, issue tracking and closure, CX checklist readiness reviews, and overall CX communication with client, engineer, and CX provider.
Responsible for the specific mechanical and electrical construction needs of Aviation facilities (e.g., Airports) and other related construction projects.
This position will supervise all Mechanical, Electrical, and Special Systems Trade contractors and vendors involved in the project.
Coordinate all Mechanical, Electrical, and Special Systems schedules, budgets, reports, and documentation from pre-construction through close-out.
Requirements For This Position Include
5+ years. commercial construction experience with large sophisticated mechanical and electrical systems.
Position requires extensive experience managing the construction of aviation projects and complex electrical and mechanical infrastructure projects.
Candidate must have experience in developing project scopes and schedules, coordinating change orders and RFIs, managing and tracking project budgets, and cost control.
Strong experience managing professional relationships with owner's representatives, architects, engineers, and clients while supervising trade partners and vendors is a priority.
Discrepancy Coordinator
Service coordinator job in Washington, DC
Responsibilities:
Assist in tracking differences between orders, deliveries, and invoices using established tools and procedures.
Help maintain accurate records of all materials delivered to the site, working closely with the production team.
Enter and verify cost information in the SAP system as directed.
Support the identification and reporting of discrepancies between invoices and order details (such as quantity or price).
Communicate regularly with operational staff, finance team members, and suppliers as required.
Assist in processing invoices, credit notes, and rebates after confirmation with the production team.
Work with the supply chain team to help resolve any differences due to supplier errors.
Support problem-solving activities with guidance from procurement, cost controllers, and supply chain staff.
Help ensure suppliers are paid on time by completing assigned tasks promptly.
Required Skills
Essential:
Rigorous and detail-oriented
Good organizational skills to meet key deadlines
Ability to maintain positive relationships with all stakeholders
Strong cross-functional communication skills
Good knowledge of Excel
Desirable:
Financial accounting background
Familiarity with SAP
Experience in construction projects
Veterinary Triage Coordinator
Service coordinator job in Washington, DC
Are you passionate about delivering exceptional service and making a real difference in the lives of pets and their families? Join East End Veterinary Center 's Emergency team located in Riverhead, NY as a Veterinary Triage Coordinator ( Client Liaison) - where compassion meets coordination. Compensation:
$22 - $25 based on knowledge & experience
Schedule:
Four 10-hour shifts (3 week days and one weekend)
What You'll Do:
As the face of EEVC, you'll provide concierge-level support for clients navigating emergency visits. You'll be a vital link between our client service and clinical teams, ensuring a seamless, compassionate experience. Daily responsibilities include:
Delivering warm, knowledgeable customer service in person and over the phone
Professionally documenting medical records
Assisting with estimates and invoices in collaboration with DVMs
Triage support and patient assessment upon arrival
Coordinating multiple priorities in high-stakes situations
Providing basic animal restraint and veterinary assistance
What You Can Expect:
At EEVC, we believe in taking care of you so you can provide the best care for our beloved pets.
We value your well-being: Enjoy flexible leave policies, mental health awareness support, and a unique team-oriented work culture that promotes happiness and health in body, mind, and spirit.
We value your professional growth: We are committed to mentoring our team to help you reach your full potential.
We have a friendly/inclusive culture: Step into an environment where
mutual respect and kindness
thrive. You'll work in a stimulating, high-volume environment alongside colleagues who are
eager to share their expertise
.
What We're Looking For:
1 year of veterinary experience required (CSR or VA); triage experience strongly preferred.
High school diploma or equivalent
A calm, caring demeanor and strong multitasking abilities
Someone who thrives in a fast-paced, emotionally rewarding environment
Basic veterinary knowledge is a plus!
Fluent English skills (speaking & reading) are required for the role.
Why Choose EEVC?
At EEVC,
we value autonomy
- we believe in
empowering our team members
to take ownership of their work and make meaningful contributions. From day one, our
onboarding process sets you up for success
. You'll receive continued support throughout your training as you navigate your role. Our
monthly team introductions
provide a unique opportunity to connect with your colleagues in a class setting,
fostering a sense of camaraderie and community
from the outset. While we strive for
a welcoming and inclusive atmosphere
, we are committed to ensuring that
everyone feels respected and valued
. We
encourage initiative
and
support your professional growth
every step of the way. Our structured
career path program
helps you chart your course within the company. Whether you aspire to transition to a different department or advance in your current role,
we're here to help you achieve your goals
.
We're excited to welcome individuals who are passionate about making a difference in the lives of animals and their owners. Full-time Benefits Include:
CE Allowance
Uniform Allowance
Paid Time Off
RECOVER Training
Holidays = 1.5x pay!
Medical/Dental/Vision
Short & Long-Term Disability
Life Insurance
401k with employer match
Employee Pet Discount
Access to VetBloom for RACE-approved continuing education and training
Access to VetGirl Subscription
Partnership with Penn Foster Veterinary Technology program, including scholarships
License application and renewal reimbursement for LVTs.
VTS Support
One-time VTNE Reimbursement
Fully stocked kitchen with snacks and beverages
Employee Pet Area - We have plenty of space for you to bring your own pets to work!
Ready to be the calm in the chaos and the kind voice that makes all the difference?
Apply today and join our incredible team at EEVC!For more information about our hospital, please visit .
PM19
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. RVT, Registered Veterinary
Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse
Powered by JazzHR
Compensation details: 22-25 Hourly Wage
PIb19cb058b6fe-30***********2
Community Outreach and Engagement Specialist
Service coordinator job in Washington, DC
General Job Information This position is in the Department of Insurance Securities and Banking, Insurance Bureau (DISB), Compliance Analysis Division. The mission of the Department of Insurance, Securities, and Banking (DISB) is three-fold: cultivate a regulatory environment that protects consumers and attracts and retains financial services firms to the District; empower and educate residents on financial matters; and provide financing for District small businesses.
Incumbent is responsible for developing relationships with District residents, other District agencies, stakeholder organizations and financial sectors. The position is based in the community, and actively participates in community-based education discussions, synthesize community input, and facilitate connections; and shares important information about the DISB and the sector with community members. The incumbent is also responsible for cultivating, developing, and deepening relations to build the visibility of the DISB's mission and vision, and inform key strategic priorities.
Duties & Responsibilities
Monitor consumer inquiries and complaints which have been provided to the Department from constituents, Advisory Neighborhood Commissioners (ANC), City Council, and the Mayor's Office. Propose consumer outreach and engagement best practice initiatives through monitoring of other jurisdictions' outreach programs. Collaborate and coordinate with internal Bureaus and Departments to identify risks to consumers and design key risk indicators and key performance indicators to effectively manage risk.
Coordinate consumer protection activities on behalf of the Department and in coordination with other District agencies compartmentalizing and leveraging special interest groups who serve seniors, the LGBTQ population, students, the disadvantaged, and focused on issues involving mental health parity, flood awareness and mitigation, life insurance, estate planning, foreclosure mitigation, and financial scams awareness.
Qualifications and Education
Specialized Experience is required that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications
None
Working Conditions/Environment
The work is performed in a typical office setting.
Other Significant Facts
Tour of Duty: Monday - Friday; 8:15 a.m. - 5:00 p.m.
Pay Plan, Series and Grade: CS-0301-13
Promotion Potential: No known promotion potential.
Duration of Appointment: Career Service Permanent.
Collective Bargaining Unit: This position is not covered under a collective bargaining agreement.
Position Designation: The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Security Sensitive.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
Bilingual Cultural Responsive Therapist - Youth First Care Program - Prince George's County, MD
Service coordinator job in Lanham, MD
The Youth First Care Program is a school-based program through Sheppard Pratt that embeds mental health therapists directly within Prince George's County Schools. By providing services on-site and free of charge, the program helps overcome common barriers to therapy, such as transportation and cost, making mental health support more accessible to students.
What to expect.
We are seeking a bilingual (English and Spanish) licensed counselor or social worker to provide culturally responsive, trauma-informed mental health support to youth and families within Prince George's County Schools. In this role, you will deliver culturally relevant interventions, collaborate with clinical teams, case managers, and community partners, and help address common barriers to treatment. You will also develop and implement interventions that promote holistic wellness from a client-centered, school-based, and community-focused perspective.
Specific Responsibilities:
Conduct assessments to tailor treatment plans and engage with clients, families, and support systems.
Facilitate wellness activities and educational outreach, focusing on stigma reduction and mental health awareness.
Address barriers to treatment engagement and contribute to the development of culturally relevant prevention materials.
Act as a liaison for obtaining culturally sensitive services and participate in case management and team planning.
Provide clinical assessments, therapy, crisis services, and maintain comprehensive documentation.
Deliver services in various settings, including offices, client homes, and other community environments.
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Free clinical supervision to those working towards licensure
Licensing and certification preparation assistance
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Grand rounds, CME opportunities, and on-site lectures
Cross-discipline collaboration
What we need from you.
Must be licensed in Maryland as a:
Licensed Certificated Social Worker - Clinical (LCSW-C)
Licensed Masters Social Worker (LMSW)
Licensed Graduate Professional Counselor (LGPC)
Licensed Clinical Professional Counselor (LCPC)
Requirement of fluency in both English and Spanish.
A driver's license with 3-points or less and access to an insured vehicle.
Experience working with at-risk adolescents and families is preferred.
The pay range for this position is $60,320 minimum to $87,838.40 maximum. Pay for this position is determined on a number of factors, including but not limited to, license and years and level of related experience.
Sheppard Pratt's mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work.
#LI-EH1
Social Service Coordinator
Service coordinator job in Washington, DC
Job DescriptionOrganization Seabury Resources for Aging is a private, not-for-profit corporation registered in the District of Columbia that provides various services to enhance the quality of life for older adults. Seabury's mission is to provide personalized, affordable services and housing options to help older adults in the greater Washington, DC, area live with independence and dignity. Seabury strives to continue to be the trusted community leader in aging services.
Overview of the Role
The Social Services Coordinator provides Information and Referral, Individual Socialization, and Counseling Services to residents aged 60 and above living in Wards 5 and 6 of the District of Columbia. The goal is to provide older adults and their family caregivers with supportive counseling and information on resources to help maintain and improve the older adults quality of life. Services will be provided via phone, video chat, webinar, and in person at Ward 5 and 6 dining sites, Home First Residences and the lead agency office. This can be done through home visits for homebound seniors who are unable to meet virtually or speak on the phone. This is a community and office-based position with travel to Ward 5 and 6 dining sites, Home First Residences as well as an occasional home visits.
Major Responsibilities/Activities
Provide information on resources available in the community, including information relating to assistive technology.
Facilitate referrals to senior services programs, including case management and adult protective services through the Department of Aging and Community Living (DACL).
Provide support, resources, and guidance to older adults.
Visit community dining sites within Ward 5 and 6 at least twice weekly to provide outreach and informational sessions on community resources. Offer telephone reassurance and meet with seniors at Ward 5 and 6 dining sites to reduce isolation and foster increased socialization.
Justification should be submitted bi-weekly to the Finance and Data Administration Manager, and the associated notes should be entered into Cstars weekly.
The monthly goals include Counseling, Outreach, Information, Referral, and Assistance, as well as Individual Socialization service units.
Attend community events as requested by the Director.
Establish in-office hours for appointments and walk-in visits one day a week.
Works with the Home First Program Administrator to provide social service support to Home First Residents.
On-site at Home First Residences once a week to provide support to residence and Home First administrative staff.
Crisis, Intervention, Resolution, and/or Prevention
Home Visits to meet with the resident, assess needs, monitor, and coordinate services.
Assistance with the identification of, or transition into, a new living arrangement, assisted living community, or healthcare facility.
Refer and work with the DACL case management team to provide services as needed.
Assistance with application for benefits.
Assist with one on-call weekend a month.
Attend monthly house meetings and provide input for advisory council meetings.
Attend new resident interview and assist with admission process.
Key Qualifications
Professional with at least two years of experience in the social services arena working with the aging population.
Must possess appropriate training, education, or licensure in Social Work, Counseling, or a related field.
A skilled interviewer who can ask questions and effectively use interview skills to elicit needed information from clients.
Must be a skillful listener who understands the meaning of the client's statements.
Ability to engage older adults in conversation and provide emotional support/counseling.
Good attention to detail, documentation skills, and use of technology to enter service data.
Knowledgeable of the Older Americans Act of 1965 and local resources.
Must have access to an automobile five days a week for field visits.
Mental health experience is a plus.
Equipment Used: PC/laptop, computer printer, office copier, camera, telephone, facsimile machine, shredder, and typical office equipment.
telephone, facsimile machine, shredder, and typical office equipment.
Graduate Academic Affairs Coordinator
Service coordinator job in Fairfax, VA
Department: Academic Affairs, Graduate Division
Classification: Education Support Spec 2
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
Part of the Office of the Provost, under the Academic Affairs Division, the Graduate Division elevates Mason graduate education by augmenting the work of the academic units, by increasing the impact of graduate students and programs, by fostering a collaborative culture of academic excellence, and by contributing to the research productivity and the workforce development appropriate to an R1 institution.
About the Position:
This position reports to the Senior Director of Graduate Academic Affairs and Initiatives and provides assistance to the Graduate Division and the Division's key constituent groups with graduate academic policies and procedures, and graduate program curriculum development, implementation, and assessment.
Responsibilities:
Graduate Council Support
Processes Graduate Council agenda submissions for new and revised graduate course and program proposals;
Facilitates all needed communication related to Graduate Council;
Drafts and finalize minutes for monthly Graduate Council meetings;
Responsible for all meeting-related operations including: distributing agendas and survey information; ensuring needed materials are timely obtained for agenda; and conducting meetings in accordance with bylaws;
Communicates with supervisor on status of whether quorum is reached for survey before meeting;
Informs necessary academic affairs staff when survey item discussion is needed ahead of meeting;
Maintains accurate voting and non-voting membership lists and records;
Responsible for ensuring new academic year appointments and renewals are completed and communicated in a timely manner;
Ensures accurate online records are maintained and in-person events are effectively carried out in partnership with Graduate Division operations staff;
Serves as initial point of contact for stakeholders;
Moves student actions and other items as appropriate through required workflows for approval;
Assists with policy revisions for the yearly Catalog entry as needed;
Assists with Graduate Council presentations and follow-up as needed; and
Assists Graduate Academic Affairs staff with development of Graduate Council onboarding, informational materials and executive summaries as needed.
Graduate Policy and Procedures and related Exception and Appeals
Carries out initial review and processes of academic action requests as directed;
Contributes to the enhancements of graduate student academic and admission policies;
Helps create efficient procedures and processes in compliance with new and enhanced policies;
Assists in ensuring units' compliance with existing graduate university, academic, and admission policies;
Updates and maintain the relevant university catalog sections; and
Monitors and carry out all aspects of communications related to exception to policy requests as directed by academic affairs staff.
Communication and Outreach
Helps with the development and implementation of relevant policies and procedures and the management of initial communication with all academic affairs inquiries;
Facilitates communications as needed with graduate academic affairs staff to respond to inquiries;
Responsible for ensuring timely responses to email and phone inquiries; and
Maintains and updates Calendar for academic affairs events and meetings.
Technology Support and Enhancements
Helps maintain and enhance graduate academic electronic workflows and other processes leveraging university systems and technology; and
Helps enhance Academic Affairs webpage information and presence.
Required Qualifications:
Bachelor's degree or equivalent combination of education and experience;
Some experience (generally 0-3 years) in higher education or related field;
Demonstrated comfort in a fast-paced office, professional environment, and strong stakeholder service experience;
Knowledge of and familiarity with intake or customer service support procedures;
Interpersonal skills to communicate with and provide assistance to a wide variety of stakeholders;
Administrative skills including records maintenance and records management;
Administrative skills including calendaring and email;
Skill in time management and attention to detail;
Ability to write concisely and clearly;
Ability to proactively plan out and anticipate needs;
Ability to work effectively as part of a team as well as independently; and
Ability to organize work, multi-task, meet deadlines, and work in a professional setting.
Preferred Qualifications:
Experience working with sensitive or confidential matters;
Some work experience (Generally at least one year) in a higher education institution;
Knowledge of technology that can be leveraged to further academic affairs priorities;
Knowledge of graduate student policies with the ability to facilitate the administration of related processes;
Ability to plan and manage events; and
Banner and other SIS tools.
Instructions to Applicants:
For full consideration, applicants must apply for
Graduate Academic Affairs Coordinator
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review.
Posting Open Date: November 3, 2025
For Full Consideration, Apply by: November 17, 2025
Open Until Filled: Yes
Advisor, Office of Admissions
Service coordinator job in Columbia, MD
Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor's, master's, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.
We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn.
Job Description
Opportunity at a Glance
Under general supervision, determine student applicants' admissibility to the University. Evaluate transcripts and award transfer of credit based on standards and guidelines developed by the schools; provide decisions to appropriate administrative offices. Reviews admission requirements, policies and procedures, transfer of credit, and related issues.
Responsibilities
Reviews all applications and administers the admissions decisions process as developed and defined by the individual Schools.
Special admissions cases and requests for exceptions to policies will be reviewed by the Manager of Admissions, and in ambiguous cases, the Faculty Chair/Dean will make the final determination.
Awards transfer of credit based on standards and guidelines developed by the schools; provides decisions to appropriate administrative offices.
Prepares official determination regarding admissions and transfer of credit for review.
Provides unofficial assessment of transfer of credit for prospective students. Reviews admission requirements, policies and procedures, transfer of credit, and related issues.
Responds to inquiries from faculty and internal student service groups.
Supervises the transcription of transfer awards into the student information system once official evaluations are completed.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications
Bachelor's Degree.
2+ years Higher Ed experience within an Admission, Academic Advising, or Registrar Office.
Ability to evaluate student transcripts and records.
Skill in the use of computerized systems and databases.
Ability to gather data, compile information and prepare reports.
Organizing and coordinating skills.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
Excellent written communication and oral presentation skills.
Meticulous attention to detail.
Time management skills.
Ability to work in a fast-paced, changing environment.
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $18.70 and $28.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit: *************************************
Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Social Services Coordinator, Baltimore, MD
Service coordinator job in Baltimore, MD
About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary:
KIND seeks a Social Services Coordinator to work with KIND's child clients and their families to identify needs and gaps in services, assist families in accessing services related to education, health, mental health, housing, mediation, and childcare and provide leadership in establishing and sustaining relationships with local and state social services partners.
This position is contingent upon continued funding.
Essential Functions
* Develops and maintains a knowledge base of social services available to clients in assigned work areas.
* Develops relationships with community coalitions in areas of high client concentration.
* Establishes working relationships and partnerships with local service providers and administrators in each service area to enhance the referral process.
* Conducts assessments of referred clients, including the larger context in which the child is living, identifying needs, barriers, and safety concerns.
* Maintains documentation regarding attempts to access services and service delivery.
* Tracks and reports client data, outreach actions and outcomes, and general information for program evaluation, performance quality, and development purposes.
* Completes referrals to services, assists families in completing intake requirements for these services, and follow up as necessary.
* Assists KIND legal staff in working with families in crisis and transition.
* Works with other KIND Social Services Coordinators nationally to develop best practices, protocols, and provide training and support on relevant topics for KIND staff.
* Conducts training to support pro bono attorneys and community social providers.
* Works closely with other legal services providers, law firms, corporations, and law schools in relevant jurisdiction(s) to identify and support resource-sharing amongst these partner agencies.
* Supervises interns and volunteers.
* Other duties as assigned.
Qualifications and Requirements
* Undergraduate degree in Social Work or related field, preferably in counseling, or related specialty.
* Minimum of 2 years of experience working with immigrant populations; experience working with unaccompanied minors preferred.
* Minimum of 2 years of experience working with children, preferably unaccompanied minors, immigrant and refugee children, or experience working with survivors of abuse, human trafficking, or other trauma.
* Ability to work collaboratively, and preferably, prior experience working with attorneys, law firms, or other legal service providers.
* A strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills.
* Experience working with a diverse team of social service providers and advocating on behalf of clients.
* Ability to verbalize and implement therapeutic-focused strategies for children/families.
* Familiarity or ability to work with adult immigrant caretakers, or training in trauma-informed parenting.
* Ability to manage, create and oversee various events that aim towards bringing resources and services to child clients.
* Ability to network with local coalitions to establish strong relationships to allow for cross-referrals.
* Ability to travel as assigned.
* Ability to work within an office environment, have regular interaction via telephone, teleconference, IM, and email with KIND's team, and have in-person meetings with clients
* Excellent written and oral communication skills in English and Spanish (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking).
* Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
* Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
* Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
* Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
* Committed to practicing and supporting wellbeing and a work-home life balance.
* Experience working and communicating in a remote environment preferred but not required.
$46,320 - $57,900 a year
Our Benefits
* Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
* Pre-tax flexible spending account (FSA) for both medical and dependent care.
* Pre-tax transit and parking spending account.
* Employer-paid life insurance and accidental death and dismemberment insurance.
* Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm "no fees" recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: *****************************************************************
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Student Life Counselor
Service coordinator job in Baltimore, MD
Job Description: Description: This role serves as the creator, planner, and implementer of the Student Life Program both in and outside of the residence halls. This position is responsible for teaching the HALLS Curriculum, discipline of students, and implementing life skills programming.
This position also serves as the principal caregiver for the students and supervises the resident assistants in the afternoon and evening hours.
Life Skills Counselors are also responsible for developing and maintaining necessary residence hall programs.
Requirements: DUTIES AND RESPONSIBILITIES Nurturing, Educating, and Engaging Students/Staff (70%) Ø Demonstrates ability to nurture each student entrusted to their care consistent with the Student Life Training & Certification Program by: · establishing trust, · advocating for students' best interest, · mentoring students, · developing strong, mutually respectful relationships, · providing consistent emotional support through praise, affection, empathy, and recognizing student achievement, · advising students through personal problems, · listening to students' thoughts, feelings, concerns, and problems, · helping students in developing relationships, · maintaining students' dignity and self-esteem, · providing opportunities for students to develop personal maturity through developmentally appropriate freedoms and responsibilities, · maintaining confidentiality of sensitive materials, and · supporting students by attending as many functions that involve their students as practical.
Ø Fosters relationships between students and their families of origin by: · orienting students and families to the residence hall upon enrollment and providing counseling regarding possible separation issues, · providing opportunities for and promoting interaction with siblings, · participating in parent conferences, when necessary, · communicating with the family of origin regarding student's progress, accomplishments, growth areas, and concerns about the student · consulting with the family of origin, when appropriate, and involving them in decision- making concerning the student's care.
Ø Protects the rights and dignity of individual students by: · making decisions based on the best interest of students, · supporting the ethical treatment of all students, · serving as a direct link to students in cases of student's rights violations, and · promoting problem solving and relationship development between students.
Ø Attends to students' health care needs by: · recognizing students' health needs and referring to medical services when appropriate, and · maintaining accurate student health care records.
Ø Attends to students' mental health needs by: · reporting signs of student abuse, depression, and suicide ideation to mental health services, · maintaining students' dignity and self -esteem, · recognizing and supporting students in bereavement/separation issues, and · listening actively to students' thoughts, feelings, concerns, and problems and counseling when appropriate Ø Attends to the moral, and character development of students by: · teaching and modeling values related to sound moral and character development, and · teaching and role-modeling appropriate choices in movies, music, and television programs.
Ø Manages and evaluates the students' individualized goal attainment as part of the implementation of the HALLS standards and benchmarks system by: · stressing the importance of setting goals, evaluating progress, developing a strong work ethic, following through and remaining committed, · collaborating with others to decide how best to help each child reach the HALLS Standards and Benchmarks, and · participating in overall assessment of students.
Ø Teaches social, self-help, life-long learning, and basic life skills through implementation of the HALLS curriculum: · teaching developmentally appropriate responsibility for self and others, · teaching developmentally appropriate decision-making and critical thinking strategies, · providing a supportive and flexible structure from which students learn responsibility, problem solving, and time management, · providing opportunities for students to practice/demonstrate learned skills including manners, conflict resolution, cooperation and teamwork, · teaching students to develop a positive peer culture through helping relationships, · facilitating students' development of individual, house and residence hall goals and objectives, · teaching students developmentally appropriate leadership and communication skills, and · encouraging individuality and creative thinking from students.
Ø Facilitates student academic achievement by: · providing a structured learning environment and assisting with homework, when necessary, · integrate literacy strategies through the HALLS curriculum · teaching and modeling appropriate study skills, · assessing students' school grades and performance and implementing additional learning support, when necessary, · communicating with teachers on a regular basis, and · counseling and preparing students for college education.
Ø Attends to students' personal safety by: · being aware of student location, · being aware of and attentive to warning signs of emotional distress, and · supporting overall campus supervision.
Ø Facilitates student leisure and recreational activities by: · teaching students to make leisure activity choices, · planning and leading students on educational and/or recreational trips and/or activities, · facilitating house activities, · participating in residence hall activities, and · encouraging and supporting students' involvement in SEED community activities.
Ø Teaches students healthy lifestyles by: · teaching and coaching students' personal hygiene, · demonstrating and involving students in regular physical activity, · educating and counseling students on dating relationships, human sexuality, and drug and alcohol issues, and · making referrals to appropriate student support services when necessary.
Ø Teaches students to exhibit behaviors and values deemed appropriate for a member of the SEED community through: · displaying appropriate role modeling, · maintaining personal self-control, · respecting and appreciating diversity, and · modeling positive relationships.
Ø Establishes and maintains a developmentally appropriate behavior management system by: · managing student behavior in the house, residence hall, SEED community, and public, · collaborating with students in developing house rules and regulations, · effectively utilizing appropriate skills to prevent and/or de-escalate intense situations while maintaining the dignity and respect of the student, · holding students accountable by delivering natural and logical consequences and using corrective teaching, · utilizing modules from Level I Certification such as active listening, pro-active teaching, corrective teaching, and self-awareness, · utilizing a consistent incentive system that reinforces and rewards students' appropriate behavior, · implementing a motivation / incentive system, and · collaborating with SEED staff and outside agencies (when necessary) to develop strategies to effectively manage student behavior.
Ø Provides on-the-job coaching and mentoring for the purpose of: · providing direct support and mentoring to Resident Assistants, · assessing Resident Assistants' skill levels and providing clear direction and support in areas of growth, · developing Resident Assistants' skills consistent w/ the Student Life Training & Certification Program, · motivating Resident Assistants to use the skills they have already learned, · answering procedural questions for Resident Assistants and other staff, · advising Resident Assistants on appropriate role modeling, behavior and cultural/ gender sensitivity, · fostering a sense of autonomy and self-sufficiency in the Resident Assistants, and · promoting career development/advancement opportunities for Resident Assistant.
Ø Assisting in the development of personal and professional goals by: · negotiating a plan/agreement with the Resident Assistants, · providing written documentation that the plan is being met, and · following up on whether Resident Assistant have met professional, personal & safety goals.
Facilities Management (10%) Ø Responsible for managing and maintaining the house/residence hall facility by: · ensuring a safe, secure, and clean environment, · submitting work orders, when necessary, · conducting monthly fire drills and reviewing emergency exit plan with students, and · maintaining OSHA, first aid and universal precaution guidelines and procedures.
Program Development (10%) Ø Develops and maintains individualized student programs including: · participating on student intervention teams and collaborating to develop and implement an individualized plan, · developing and implementing behavioral management programs for students as necessary, and · developing and implementing individual community restitution programs in collaboration with internal departments and external agencies.
Professional Development (10%) Ø Achieves and maintains Student Life Program Certification by: · participating in and reaching minimum standards of the Student Life Certification Program (Level I), · reading and researching information pertinent to parenting skills and student development, · setting / meeting annual professional development goals, · evaluating self performance in collaboration with supervisor(s), and · soliciting and implementing feedback on job performance and professional behavior.
EXPECTATIONS SEED Core Values All Student Life Staff are responsible for understanding, communicating and demonstrating the following set of shared vales: 1.
Respect - being civil, cordial, courteous, and polite toward peers and adults and tolerating differences by treating others as you want to be treated 2.
Responsibility - taking ownership and being accountable for your actions and doing what you are supposed to do for the betterment of yourself and the SEED community 3.
Self-Discipline - controlling your behavior and actions and doing what is expected of you without reminders 4.
Integrity - doing the right thing even when no one is looking.
5.
Compassion - being concerned, helpful and supportive toward other people and the community and thinking about how the other person will feel before you act.
Behavioral Indicators All Student Life Staff are responsible for demonstrating professional behaviors consistent with the following principles.
Such behaviors include, but are not limited to the following: 1.
Professionalism: · Cooperative and positive attitude toward students, parents, staff and other constituencies of the school · Presentation of self by appropriate dress and manner of speech · Appreciation for the sensitivity of information gathered in one's professional role and in maintaining the confidentiality of such information · Cooperative team membership and participation on teams both within and outside of the Student Life Program · Appropriate constructive questioning · Openness to new ideas and ongoing program improvement · Maintaining the highest legal, moral and ethical standards, thus enabling each adult to be a strong, positive role model for the students 2.
Growth and Development: · Support and actively encourage an overall school environment which promotes personal and professional growth and development · Development and completion of personal and professional growth plans in a timely manner · Commitment to a process of life-long learning · Strive for excellence in both adult's and student's performance · Fulfilling personal and professional responsibilities with honesty, integrity, and in full compliance with school, local, state and federal regulations 3.
Commitment to the SEED Mission: · Commitment to the mission of The SEED School of Maryland · Commitment to the shared vision of the SEED School of Maryland · Modeling values consistent with the SEED School's Student-Parent Handbook · Cooperation and collaboration within and across departments to accomplish goals and objectives which are focused on the students.
· Enthusiastic commitment to high standards of excellence in performance, behavior, and learning.
· Commitment to meeting student's individual needs and understanding their individual contextual background.
4.
Effective Communication: · Development and maintenance of high performance teams at every level (students, parents, administration, staff) · Effectively shares information and instruction in a manner that helps others succeed · Communicates plans, goals and developments of projects in an effective and timely manner · Striving to create “win/win” solutions wherever possible · Use of a tone and style of communication that is assertive and appropriate for the individuals as well as the circumstance/situation · Use of tact, sensitivity and empathy when interacting with and/or serving the SEED School, community, parents, students.
· Demonstrates an ability to utilize active listening in a manner that shows care, sensitivity, and approachability QUALIFICATIONS Experience & Education · Bachelor's or higher degree or equivalent work experience in social sciences or related field · Two to three years direct experience in administration, management, or other leadership positions · Two to three years experience in adolescent development, residential/boarding education, teaching, or related fields · Two to three years supervision/security experience with adolescents Computer Skills · Proficient in MS Office Suite · Internet savvy and skilled with technology Language Skill · Ability to read, analyze and interpret orders · Ability to respond to common inquiries or complaints from students, staff members, parents, contractors, etc.
· Ability to write reports that conform to prescribed style and format · Ability to effectively present information to students, supervisors, and others · Ability to analyze and solve issues Physical Demands While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell.
The employee must be able to lift and/or move boxes up to 25 lbs.
in weight.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment While performing the duties of this job the employee is exposed to a noise level in the work environment that is usually moderate.
Student Services Coordinator
Service coordinator job in Washington, DC
The American Association of Colleges of Nursing (AACN) is the national voice for academic nursing. AACN works to establish quality standards for nursing education; assists schools in implementing those standards; influences the nursing profession to improve health care; and promotes public support for professional nursing education, research, and practice.
Position Summary
Provides high-level general and administrative support for a variety of association activities including the Graduate Nursing Student Academy (GNSA) and other Student Initiatives.
Primary Duties and Responsibilities
Responsible for supporting administrative functions for the Graduate Nursing Student Academy (GNSA).
Supports GNSA Leadership Council meetings and conference calls by producing member reports, taking and distributing notes, and providing support as needed. Enables the recruitment of new Leadership Council members through promotion of applications and review of submissions.
Assists with GNSA webinars including marketing efforts, registration management, development of webinar evaluation reports, and sending follow-up communication to speakers and participants.
Manages the GNSA Liaison program which includes:
Tracking current Liaisons through graduation and maintaining accurate data on the group
Onboarding new Liaisons which includes selection, notification, and data management
Offboarding outgoing Liaisons which includes identifying a Liaison replacement and collecting feedback information
Developing strategies to engage GNSA members in the GNSA Liaison group
Soliciting, editing, and publishing content from the Liaison community, including the Liaison Pulse and Liaison Leadership Interviews
Executing networking opportunities for Liaisons, including promotion of events, running the meetings, and providing administrative follow-up
Planning and managing bi-annual town hall calls which includes developing an agenda, managing the registration process, and creating and distributing meeting minutes
Drafting and distributing a monthly newsletter to the Liaisons
Maintains and evaluates GNSA social media marketing including drafting posts across all platforms, engaging the GNSA audience, and evaluating success metrics.
Responds to questions from GNSA constituents and other deans and faculty related to all association student initiatives.
Drafts and sends marketing communications related to student initiatives, leadership opportunities, and award announcements.
Provides general support for the association providing back-up to other administrative staff as requested, specifically with questions related to AMS customer service.
Other duties as assigned.
Student Services Coordinator
Service coordinator job in Washington, DC
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University
Department:
Student Services
Time Type:
Full time
Job Type:
Regular
FLSA Status:
Non-Exempt
Work Modality:
Hybrid 02 (On Campus 2 days/Week)
Union:
SEIU Local 500 - Provost & Enrollment Division
This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.
:
Summary:
The Student Services Coordinator is responsible for providing collaborative support of all activities related to AU Central's operations including administrative business functions and student service functions.
Duties include but are not limited to: monitoring and reconciling Staff Assistant purchasing card, day to day oversight of supplies and office equipment, records retention, coordinating logistics for events/meetings, providing notary services, verification and certification of enrollment, administrative support for first time non-degree registration, administrative support for student health insurance waiver and enrollment process, sorting and distributing mail, technology support for the office and other duties as assigned.
Essential Functions:
1.) Student Certification Support Services
* Research and provide certification and verification of enrollment and degree requests from current students and alums. Confirm details in Colleague and provide requested documentation for customer.
* Loan Deferment and background checks on behalf of current and former students.
* Respond to designated student inquires in the case management system.
2.) Special Project and Administration Support
* Manage application intake for the first-time non-degree process.
* Collaborate with academic units and AU Central's Assistant Director to ensure timely processing of applications.
* Assist with the administration for student health insurance waiver and appeal process.
* Assist in the coordination of the certification process for Veterans' Education Benefits.
3.) Budget and Daily Operations Management
* Process purchase orders/invoices/disbursement requests, travel expense reports, and other financial and procedural functions.
* Manage and reconcile Staff Assistant purchase card and account.
* Work regularly with Accounts Payable to ensure all invoices are submitted and paid.
* Monitor inventory and order supplies for AU Central, screening and distributing mail and maintain Student Services Coordinator policies and procedures documentation.
4.) Other Duties as Assigned
Competencies:
* Serving Customers.
* Prioritizing and Organizing.
* Supporting Coworkers.
* Acquiring and Analyzing Information.
Position Type/Expected Hours of Work:
* Full-time.
* 35 hours per week.
* This is a union-eligible position.
* Hybrid 02 work modality (on campus 2 days per week).
Salary Range:
* $25.00 - $27.47 per hour.
Required Education and Experience:
* High school diploma or equivalent.
* 1 - 3 years of relevant experience.
Preferred Education and Experience:
* Bachelor's degree.
* Experience working in a higher education institution.
* Experience with Colleague Student Information System.
Additional Eligibility Qualifications:
* Good customer service and problem-solving skills.
* Excellent communication skills.
* Must be a team player and have the ability to collaborate with staff members from numerous departments.
* Ability to work independently with minimal supervision.
* Intermediate knowledge of personal computer systems and other technology tools such as Microsoft Office applications.
* Exceptional attention to detail.
Other Duties:
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Other Details
* Hiring offers for this position are contingent on successful completion of a background check.
* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
* American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email ************************.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Auto-ApplyStudent Services Coordinator - Cardinal Hickey Academy - Owings Maryland
Service coordinator job in Owings, MD
Job Description
Cardinal Hickey Academy in Owings Maryland is hiring a part-time Student Services Coordinator. This important role will report to the Principal for 16 hours per week. is $20.00 to $25.00 per hour
Please forward your resume to: *********************************
Responsibilities include, but are not limited to:
Planning
Create lesson plans that align with the Archdiocese of Washington Academic and Religious Standards.
Utilize Standardize Test scores and other forms of assessment to adjust lesson plans and inform instruction.
Plan lessons that are learner based.
Plan lessons that address the various needs of all students.
Instruction
Deliver a balanced program of instruction that incorporates direct instruction, guide instruction, individual/ group practice, questioning, demonstration and discovery.
Plan individual and group instruction that includes lectures, discussion and hands-on activities.
Administer assessments (both formal and informal) to determine if instructional objectives are being met.
Use assessment data to differentiate instruction to assure that the diverse needs of all students are met.
Assigns class and homework that support the lesson's objective and re-enforces the learning process.
Classroom Management
Establish classroom procedures that optimize instructional time.
Create and enforce rules that are clear and foster an atmosphere in which all can thrive.
Maintain a positive learning environment based on mutual respect and cooperation.
Set high expectations for achievement.
Assure that Catholic values are the basis of all interactions between students and teacher.
Communication
Maintain a grade book that reflects students' progress on a variety of formative and summative assessments.
Monitor students' grades and communicate status to parents and administration.
Inform students and parents of assignments/projects and provide detailed written instructions, rubrics and due dates.
Routinely post up to date information (homework, projects and grades) to the school's grade book portal.
Use email, notes home and phone calls to inform parents if a student is not making adequate academic or behavior progress.
Hold conferences with parents if students need academic or behavior intervention
Produce quarterly progress reports and report cards.
Catholic Identity
Actively foster and support Catholic beliefs, traditions and practices.
Reflect the Catholic Church's teaching on social justice and witness service to others. (Policies for Catholic Schools - Third Revision - 2018)
Assist in the planning of liturgical ceremonies such as mass, penance services, prayer services, etc.
Lead and encourage prayer in the classroom.
Plan and teach religion classes (if applicable) that align with the ADW Religion Standards.
Attend Catholic liturgical ceremonies (as required).
Non-Instructional Duties
Perform duties such as carpool, recess, lunch and classroom teacher substitution (as required).
Sponsor clubs and other school activities (as required).
Attend Home and School meetings and other after hour's school events (as required).
Participate in all required faculty and professional development meetings.
Must obtain Maryland, Virginia, or District of Columbia certification within three years of the date of hire. (Policies for Catholic Schools - Third Edition - 2018)
Must obtain required religious certification. (as required)
Qualifications:
Bachelor's degree
Current teacher certification in Maryland, Virginia, or Washington, DC (candidates have 3 years from hire to earn their certification)
Knowledge of child development and supervision
Experience teaching in an elementary school setting (preferred)
must be able to do Lunch Bunches and prepare lesson plans for Classroom visits on several topics. e.g.. bullying
While a conscientious effort has been made to include all duties and expectations of the Archdiocese of Washington elementary school teacher, the above is not all inclusive and the position's duties may be expanded or modified at the discretion of the principal.
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