Service coordinator jobs in Edgewood, MD - 538 jobs
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Project Support Coordinator
PTR Global
Service coordinator job in Columbia, MD
Project Coordinator
Job Type: Fully Onsite - 5 days a week (M-F)
Pay Rate: $32-$33 hourly on W2
Salary: $55,000-70,000k Yearly
We are seeking a detail-oriented and highly organized Project Coordinator to support our project management team.
This role is critical in ensuring projects run smoothly by tracking schedules, managing documentation, and coordinating communication across departments and external partners.
The ideal candidate will play a key role in maintaining efficiency and ensuring project success.
Responsibilities:
Support Project Managers with scheduling, tracking, and reporting.
Maintain organized project documentation and updates.
Coordinate meetings and follow up on action items.
Communicate with internal teams, suppliers, and customers.
Monitor progress and flag risks or delays.
Qualifications/Must haves:
4+ years of project coordination or related experience.
Experience with purchase orders (POs) and managing customer accounts.
Strong organizational and multitasking skills.
Proficiency with MS Office; familiarity with project management tools (e.g., Asana, Smartsheet) is a plus.
What We're Looking For:
Strong communication skills with an outgoing, adaptable, and professional attitude.
Comfortable with daily commute and able to work onsite 5 days a week.
Available for onsite interviews and flexible with the hiring manager's schedule.
Ready to start immediately if selected and open to any shift schedule.
$32-33 hourly 3d ago
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J Camps Admin and Outreach Coordinator
The Associated Network 4.7
Service coordinator job in Owings Mills, MD
Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community. We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees.
We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.
SUMMARY:
Under the supervision of the Senior Director of J Camps, The J Camps Admin and Outreach coordinator is responsible for providing administrative support for the J Camps department. This role involves working closely with J Camp families and J Camp staff to ensure that registrations, paperwork, and payment information are accurate and properly entered into the J Camps software systems. The coordinator also oversees J Camps community engagement and maintains relationships with partner organizations. Additionally, this position is responsible for creating systems to maintain organization of both camper and staff information and paperwork, as well as preparing and sharing rosters and reports as necessary.
WHAT YOU WILL DO:
Communicate professionally and effectively with parents, campers, directors and JCC staff.
Serve as a concierge for parents and collaborate with the camp team on camper recruitment and retention for J Camps and J Kids
Work with the camp team to implement a recruitment plan to attract new camper families.
Implement a lead follow-up protocol and ensure consistent follow-through for J Camps and J Kids
Send monthly birthday cards to J Camps families to maintain engagement
Oversee community partnerships and take the lead on tabling events, including those held on weekends or evenings.
Accurately input payment and additional camper information into our J Camps CRM systems including CampMinder and Salesforce/Traction Rec.
Collaborate with the HR department to manage and collect seasonal staff paperwork.
Work with Assistant Director of J Camps to plan recruitment events
Create camper recruitment events such as the Howard County reunion
Lead the planning of the annual staff reunion
Implement system for collecting and organizing camper and staff forms
Oversee and manage the indoor and outdoor camp offices, camp closets, and all camp supplies
Supervise seasonal camp administrative staff
Collaborate with the Assistant Director of J Camps to complete the following tasks in CampMinder:
Create and distribute weekly rosters and reports to all J Camps Directors during the summer.
Review and finalize new camper registrations and process applications.
Manage CampMinder reports including but not limited to, bunking, transportation, carpool, and busing capacity reports.
Oversee the camper waitlist and communicate with waitlisted families.
WHO YOU ARE:
Strong customer service skills
Prior experience in an administrative capacity preferred.
Ability to collaborate effectively in a team environment, work independently, and manage multiple tasks while meeting deadlines.
Desire to make a positive impact on the lives of young people.
Demonstrated ability to communicate effectively with parents and campers.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Highly organized, with a strong emphasis on attention to details.
Prior experience in managing paperwork and office files is a plus.
Prior experience working in a summer camp or youth-oriented setting is preferred.
Flexibility to work some evenings and weekends; full availability required during the camp season, (May- August), with no vacation during that time.
Comfortable with Jewish traditions and practices.
Proficient in Microsoft Office Suite, including Excel, Word and Outlook
PHYSICAL SKILLS AND WORK ENVIRONMENT:
While performing the duties of this position, the employee is regularly required to use hands to manipulate objects, or tools, and controls, and to communicate verbally or hear. The employee is frequently required to sit and reach with their hands and arms. The role requires sufficient mobility to assist others with limited mobility. The employee must be physically capable of responding appropriately in situations where participant behavior requires physical action, such as running or restraining. The employee may be asked to assist with transferring participants from wheelchairs.
Occasional lifting and/or moving up to 25 pounds may be required.
COMPENSATION AND BENEFITS:
Salary (or Salary Range): $18.50 $20.00 per hour
Benefit & Perks: The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming.
This is not intended to be all-inclusive, and the incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.
The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodation, please contact us and we will make every effort to meet your needs.
$20 hourly 17d ago
Academic Coordinator - Community Schools
YMCA Maryland 3.8
Service coordinator job in Baltimore, MD
How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.
This work is right for you if you have:
An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers
The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
A current teacher certification
$40k-58k yearly est. 40d ago
Academic Coordinator - Community Schools
YMCA Central Maryland 4.3
Service coordinator job in Baltimore, MD
How this role contributes to the Y's mission: As a Y Academic Coordinator for school partnerships, you will lead a team of teachers who teach school age children through research-based curriculum that result in academic achievement and a love of learning. You will prepare and submit lesson plans that meet the individual needs of the youth and the overall goals of Y programs for students in grades K-12 located in schools in low income communities served by the Y in Central Maryland. As Y Academic Coordinator, you'll contribute to the Y and to our overall community by supporting and nurturing youth adversely impacted by the achievement gap.
This work is right for you if you have:
An interest in the well-being of school age youth, enthusiasm, patience, good humor, good judgment and a good spirit
Prior experience leading a classroom and creating and implementing lesson plans and guiding teachers
The ability to clearly communicate and effectively listen to children, parents/guardians, members, school administration and other Y associates
A current teacher certification
$40k-57k yearly est. 19d ago
Certified Peer: Community Outreach Specialist (Kent County, DE)
Marigold Health
Service coordinator job in Kenton, DE
Job DescriptionMarigold Health is looking for a Certified Peer Specialist to serve as a Community Outreach Specialist on our Community Outreach team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visits to local provider locations, attending community events, and phone call & text messaging (SMS) campaigns. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery.
About Marigold Marigold Health exists to give every person with a mental health or substance use condition a place to feel heard. We have designed an asynchronous-first treatment program where members support each other. We believe peers, individuals in recovery themselves who have received training to support others, can empower and engage those least likely to interact with current forms of recovery care. What You'll Do
Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services
Reach out to potential members via text (SMS) message, cold calls, or mail
Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it
Support the relationship between Marigold and our provider partners
Work towards targets and goals set by our contracts
What You Have
2-3 years of experience in a community outreach role or in healthcare sales
Certified as a Peer Support Specialist in Delaware or willing to become one
Ability to get a read on a person and make them feel comfortable
Self-starter: you can work independently to get things done, even when it gets busy
You can speak and write confidently, making sure everyone understands what you're saying
Willingness and comfort travelling about 75% of the time to various locations throughout the state of DE
You're willing to adjust your schedule to meet people at times when our sites are busiest
Comfort with Microsoft Office Suite and Google Calendar
Excellent time management skills and ability to work with short timelines
You can think critically and find solutions to challenges
You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
Experience working in healthcare
Knowledge of peer services or recovery coaching
Experience with using technology to improve healthcare
Reporting, Compensation and Benefits
You will report to the Outreach and Community Development Manager
This is a full-time, non-exempt, hourly role
The base salary for this role will be $45,000 - $55,000 with opportunity for monthly bonuses
Equity
Accrual of 20 days of PTO
9 days of sick time
8 paid company holidays and 2 floating holidays
FSA and/or HSA
Access to a 401k
Company-paid health insurance premiums and 70% coverage of premiums for any dependents
More About Marigold Health Marigold Health is an early-stage, growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
$45k-55k yearly 23d ago
Health Coordinator
Maximus 4.3
Service coordinator job in Baltimore, MD
Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
Non London - £25,000 to £28,000
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Key Contacts & Relationships:
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported.
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Healthcare settings including GP Practices / Primary Care Networks
Qualifications and Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,000.00
Maximum Salary
£
28,000.00
$23k-41k yearly est. 7d ago
Field Service Coordinator
Promach Careers 4.3
Service coordinator job in York, PA
At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist.
You'll be challenged and rewarded. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too.
Do we have your attention?
Keep reading.
ID Technology is seeking an exceptional Field ServiceCoordinator who will contribute to the success of the company by providing administrative support to service staff, while coordinating excellent customer service.
Are you excited about this work?
Take all incoming customer requests for service via phone, email, or internal team member request for regional support
Confirm all necessary data from customer to follow company processes for scheduling and order creation
Utilize service scheduling tools to maintain service technician appointments and changes
Create service/job orders utilizing system job creation tools
Work with technicians to confirm parts pricing & accuracy, as well as confirming customer's current standing (work with accounting if necessary).
Work with sales/service personnel to provide customer with preventative maintenance, installation and service quotes
Take parts requests needed for services and process Transfer orders to move inventory into regions for tech use on service visits
Follow up as appropriate on all service and transfer orders entered utilizing system open order reporting.
Maintain excellent records
Follow established processes
Enter and manage data in Syteline
Work with Field Service Data Entry Clerk weekly, on completion of service jobs/orders
Work with Field Service Data Entry Clerk weekly on parts reordering and quarterly inventories regionally
REQUIREMENTS:
Two-year degree or relevant certification preferred
Excellent telephone skills
Experience in sales &/or customer service
Ability to understand technicians' needs & relate to paperwork flow
Strong written, verbal communication and human relations skills
Excellence in organization and time management skills
Must be computer literate
Must maintain a positive attitude and enjoy being self-motivated
What's in it for you?
There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment!
Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.
If this sounds like you, we want to connect!
Two year degree or relevant certification preferred
Experience in sales &/or customer service
Ability to understand technicians' needs & relate to paperwork flow
Strong written and verbal communication and human relations skills
Demonstrated excellence in organization and time management skills
Must be computer literate
Must maintain a positive attitude
Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.
Curious about life at ProMach?
Follow us on LinkedIn, Twitter, and Instagram!
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#IDTEC
#INID
$47k-82k yearly est. 20d ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical System 4.3
Service coordinator job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps.
Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.).
Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports.
Utilize various reports and data bases to assign cases to members of the care team.
Assist with health screenings and assessments and supports patient education related to social and health needs.
Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed.
Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9.
Identify members who could benefit from case management and make appropriate referrals to the CM Program.
Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care.
Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.).
Provide education regarding scheduling routine wellness and screening appointments.
Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call.
Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements.
Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc.
Document the patient medical record and/or care management application.
Maintain HIPAA standards and ensure confidentiality of protected health information.
Perform other duties as assigned.
Qualifications
Education and Experience
High School Diploma.
Associate degree in a healthcare related field preferred.
Minimum two (2) years' experience in care management, coaching or community health work.
Minimum two (2) years' experience working in a client service environment.
Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date.
Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits).
IV. Knowledge, Skills, and Abilities
Working knowledge of basic medical terminology and concepts used in care management.
Working knowledge of population, demographics, assets, and needs.
Working knowledge of chronic health conditions and associated self-care.
Working knowledge of social determinants of health disparities.
Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA).
Ability to educate members regarding community resources.
Ability to think critically and follow a plan of care.
Advanced customer service skills.
Proficient documentation skills to maintain client records.
Ability to analyze, compare, contrast, and validate work with keen attention to detail.
Effective interviewing, listening, and coaching skills.
Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
Effective analytical, critical thinking, planning, organizational, and problem-solving skills.
Ability to communicate effectively in person, by phone, and by email.
Ability to work independently and as part of a team.
Advanced verbal, written and interpersonal communication skills.
Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $23.7-$33.19
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
$23.7-33.2 hourly 22d ago
Family Services Coordinator
Master St. Vincent de Paul of Baltim
Service coordinator job in Baltimore, MD
Under general supervision of the Sr. Family ServicesCoordinator, the Family ServicesCoordinator is responsible for the implementation of the ERSEA, Child Health and Developmental Services, Child Health and Safety, Child Nutrition, Child Mental Health, Family and Community Partnerships, Pro-gram Governance, and Disabilities Services. Components per ACFY Performance Standards and program policies and procedures. The FSC promotes, in conjunction with other Head Start staff, active parent engagement in the Head Start Program and community; and assists the parents in assuming the primary responsibility for the welfare of their family.
PRIMARY DUTIES
General
Participates in the implementation of Parent Orientation.
Participates in the annual Self-Assessment process.
Utilizes the COPA data management system input data, enroll, document, and track services to children and families.
Participates in the completion of the annual Program Information Report (PIR)
Maintains accurate and updated family files for each child enrolled in the head start program.
ERSEA
Establishes and carries out effective outreach initiatives to recruit children and families for the Head Start Program.
Completes the intake interviews to determine eligibility of families for program and maintains a waiting list.
Assists in the Selection Process and placement of children into the head start program.
Monitors attendance of children in assigned classrooms and assists parents in alleviating barriers to daily attendance.
Child Health, Safety, & Nutrition
Maintains accurate and updated individual health records on all Head Start children, manually and electronically.
Helps to provide health education for parents, staff and children and links the child and the family to an ongoing health system. Identifies and utilizes state and local resources for the health program.
Is responsible for identifying community partners and scheduling required preliminary health screenings of all head start children.
Assists in evaluation of the effectiveness of the health services component and serves as an advocate for child health issues and services and assists in evaluation of the effectiveness of the health service component.
Serves as a liaison to the health community, and an advocate for parents regarding health issues.
Nutrition Assessment and Planning for Children:
Obtains nutrition assessment information (growth assessment and health history) for each child enrolled in Head Start.
Assists in the review of each child's nutrition needs, including identifying special diets/allergies and restrictions.
Assists in the evaluation of the information collected in a. and b. above for use in nutrition treatment programs and/or nutrition education programs and disseminates to appropriate staff.
Helps to assess need for nutrition education for children, staff, and parents and plans training accordingly.
Facilitates the implementation and oversight of the Health Services Advisory Committee, as assigned.
Coordinates various activities with other components and community agencies to meet identified needs of children and families.
Disabilities/Mental Health Services
Actively recruits children with special needs for the head start program.
Supports teachers and/or parents in the program referral process.
Attends staffing, child development team meetings, and/or IEP meetings for all assigned children.
Supports and empowers parents to advocate for their child with special needs.
Obtains parental consent for all disabilities and/or mental health services for all assigned children.
Serves as a liaison to facilitate the relationship between parents and disabilities and/or mental health staff as needed.
As assigned, serves as the coordinator of disabilities and mental health services facilitating the identification, referral and diagnosis process.
Family & Community Partnership
Orients parents to the head start program and their roles as head start parents.
Assists in the development of a comprehensive plan for the parent engagement component. In cooperation with parents and other staff.
Assists parents in the completion of the family strength assessment to determine family strengths and identify goals that parents wish to work on while in the head start program.
Develops community partnerships with agencies to address the needs of head start families and children and implements activities around parent training, and or support groups to meet the goals of the families.
Works with staff in involving parents in all aspects of head start, including education, health and social service components and educates them to parents' roles and needs.
Collects and maintains records which document parent involvement in the program.
Makes periodic home visits for families to provide additional support, when needed.
Assists staff and parents in evaluating parent involvement in the program.
Utilizes all available resources to complete required records and insure their confidentiality.
Refers parents to available resources in the community that address identified goals/needs; makes and accepts referrals for children and families to and from other agencies.
Program Governance
Recruits parents and community partners to support the mission and goals of the head start program.
Educates parents on the importance of program governance.
Assists the director in orienting parents to their rights, roles and functions as a part of program governance, including training parent representatives for participation in policy committee and council and developing advocacy skills for their child and families.
Attends meetings, when assigned, to support parents on the committees.
SECONDARY DUTIES
Assists the Director in representing the mission and interest of Head Start as a program of St. Vincent de Paul of Baltimore to external groups, organizations, and service providers.
Assists with and attends special events held by the Center and St. Vincent de Paul as necessary.
Assists with and attends special events held by the Center and St. Vincent de Paul as necessary, attends meetings etc.
Supports a welcoming and positive environment for all families and volunteers and works with them effectively.
Creates an atmosphere of care and respect for staff, volunteers and clients
Some nights and weekends required.
Upholds the vision, mission and values of St. Vincent de Paul.
Participates in regular grant meetings.
Assists with and attends special events held by St. Vincent de Paul.
Attends, and as necessary represents St. Vincent de Paul in, external meetings and events.
Other duties as assigned, within the scope of the position.
Qualifications
QUALIFICATIONS
Bachelor's Degree in Human Services or related field, required.
2 years' experience working directly with low income families and adult groups in human service, required.
Spanish and English proficiency, preferred.
Demonstrated skills in gathering, organizing and integrating information.
Demonstrated skills in outreach and knowledge of basic community resources for children and families.
Demonstrated abilities in basic reading, writing and arithmetic skills.
Demonstrated abilities in effective verbal and written communication.
Ability to effectively communicate with children and adults.
Ability to follow directions.
Ability to develop linkages with the community.
Ability to organize and facilitate group activities.
Demonstrated commitment through participation in ongoing training necessary for the execution of job responsibilities.
PHYSICAL REQUIREMENTS
ENVIRONMENTAL CONDITIONS
__X__ Primarily Indoor Work
TYPE OF WORK
___X__MEDIUM WORK: Lifting 50 pounds maximum with frequent lifting and/or carrying of objects up to 25 pounds.
$33k-48k yearly est. 8d ago
Academic and Behavioral Coordinator
Dallastown Area School Dist
Service coordinator job in Dallastown, PA
Academic and Behavioral Coordinator JobID: 1369 Student Support Services Additional Information: Show/Hide Academic and Behavioral Coordinator The Dallastown Area School District has an immediate vacancy for a Full-time Academic & Behavioral Coordinator. (The current opening will support all K-6 Schools.)
Responsibilities include collaborating with administrators, school psychologists, teachers, and support staff to enhance student achievement and emotional regulation through tiered, data-driven, and research-based interventions. It also provides targeted academic and behavioral support for students with identified needs in the special education program.
Hours are Monday - Friday, 8:00 am - 3:45 pm (K-6 Schedule).
Essential Functions
* Coordinate with administrators, teachers, and support staff within advanced tiers and special education to support the academic and behavioral needs of students.
* Provide staff members with procedures and recommendations for dealing effectively with exceptional students and/or at-risk students.
* Serve as liaison/ LEA Representative with outside placements in cooperation with administration and counselors concerning the welfare of exceptional students and/or at-risk students.
* Work cooperatively with and maintain open lines of communication with administrators, parents, students, staff members, and the general public.
* Develop, maintain, and accurately complete all required confidential written records and reports within established timelines.
* Conduct formal and informal assessments of student functioning, developmental history, family and community structure, interpersonal relationships, adaptive behavior, and cultural factors that may influence learning. (This may include making home visits.)
* Conduct small group and/or individual social skills sessions as determined by the Director of Special Education, Assistant Director of Special Education, or building principal.
* Coordinate prevention services for students. (i.e. conflict resolution, victim assistance, etc.)
* Provide immediate and emergency intervention to those students who are temporarily incapacitated by trauma or serious emotional distress.
* Work as a team in the design and implementation of engaging teaching strategies that support effective instruction, development of Functional Behavior Assessments (FBA), and implementation of Positive Behavior Support Plans (PBSP) for students exhibiting behaviors that interfere with their learning and the learning of others, and functions as a member of the multi-disciplinary team that recommends placement across regular and special education settings.
* Support data collection systems and advise the classroom and building teams on implementing data collection systems and analyzing data to inform decisions and support effective instructional practices.
* Provide guidance and training for IEP development, review, and revision.
* Participate as an IEP team member to interpret evaluation results and forward appropriate recommendations.
* Demonstrate understanding and concern for each student in meeting his or her educational needs, including the recommendation for the evaluation of students thought to be exceptional or in need of special education, gifted education, or accommodations.
QUALIFICATIONS:
* Master's degree preferred
* PA State certification: Special Education PK-12, School Psychologist, Elementary and Secondary School Counselor, School Social Worker, Behavior Specialist, or Educational Administration
* Demonstrated ability to work positively and effectively with students.
* Must possess a PA Driver's License and have reliable transportation.
* Completion and submission of all mandated pre-employment documents and information
* Such additions or alternatives to the above qualifications as the Board may find appropriate and acceptable, consistent with applicable Pennsylvania law, regulations, and requirements of the Pennsylvania Department of Education.
Minority candidates are encouraged to apply (EOE)
$41k-64k yearly est. 23d ago
Case Management Coordinator, Behavioral Health
Penn Highlands Brookville
Service coordinator job in Gap, PA
AS THE CASE MANAGEMENT COORDINATOR, you'll be responsible for preadmission, admission, continued stay, clinical quality and cost effective outcomes for a caseload of patients. You will also provide direct and indirect Social Work services to the inpatient population of the Behavioral Health departments.
QUALIFICATIONS:
* Bachelors degree in Social Work or related field required
* Mental Health background required
* Understanding of interpersonal and group dynamics required
* Training and/or experience in working with agencies/professional groups preferred
WHAT WE OFFER:
* Competitive Compensation based on experience
* Shift Differentials
* Referral Bonus Opportunities
* Professional Development
* Supportive and Experienced Peers
BENEFITS:
* Medical, Dental, and Vision offered the first month after start date
* Paid Time Off
* 403(b) retirement plan with company match
* Flex Spending Account
* 25% discount on all services at Penn Highlands Healthcare facilities
* Employee Assistance Program (EAP)
* Health & Wellness Programs
$36k-56k yearly est. Auto-Apply 11d ago
Program Coordinator/Family Service Coordinator
Renewing Me Behavioral Health Solution
Service coordinator job in Parkville, MD
Salary: $25.00
PROGRAM COORDINATOR & FAMILY SERVICECOORDINATOR LEAD JOB DESCRIPTION
PROGRAM COORDINATOR
The Program Coordinator is responsible for inter agency operation coordination of the Outpatient Mental Health Clinic (OMHC), Psychiatric Rehabilitation Program (PRP), and Addiction Services in compliance with Maryland state regulations and CARF accreditation standards. The Program Coordinator works collaboratively with clinical and administrative staff to ensure optimal program functionality and compliance with regulatory standards.
Essential Functions
Program Operations & Compliance
Coordinate daily operations of the OMHC, PRP, and Addiction Services to ensure compliance with Maryland licensing regulations and CARF accreditation standards.
Support schedululing of groups, workshops, staff assignments, and coverage.
Conduct regular quality assurance reviews, internal audits, and chart reviews to ensure adherence to clinical and administrative requirements.
Monitor and support program performance, productivity expectations, case distributions, ensuring compliance with treatment plans, documentation timelines, and outcome measures.
Maintain up-to-date knowledge of federal, state, and local regulations affecting behavioral health services.
Maintain communiation with leadership, therapist, PRP staff, and front office team.
Staff Supervision & Scheduling
Provide coordination and support to clinical, rehabilitation, and administrative staff, ensuring adherence to performance expectations and best practices.
Assist with training new staff members to align with program goals and regulatory requirements.
Assist with onboarding program staff and facilitating staff orientation
Facilitate regular staff meetings to address program updates, challenges, and operational needs.
Support clinical supervision and professional development initiatives for staff.
Client Services & Program Development
Monitor client engagement and service delivery to ensure high-quality, person-centered care.
Coordinate referrals and transitions between programs to support integrated behavioral health care.
Oversee and complete consumer intake process
Outreach & Community Engagement
Market PRP, OMHC, SUD, IOP, programs to establish community partnerships and referrals
Manage marketing and outreach to the community.
Develop and maintain relationships with community organizations, referral sources, and stakeholders to promote PRP services.
Conduct outreach activities to increase awareness of psychiatric rehabilitation services and engage potential consumers.
Collaborate with external agencies to enhance servicecoordination and resource referrals for consumers.
Participate in marketing and networking efforts to support program growth and consumer engagement.
Manage the front office referral line phone calls and website referral system inquiries
Facilitate an immediate response by each callers requests/inquiries to respective programs.
Oversee and ensure individuals are linked to community resources and peer supports to promote community integration.
FAMILY SERVICECOORDINATOR LEAD ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required (other duties may be assigned):
Direct Consumer Services
Provide PRP rehabilitation services to a caseload of up to 12 consumers.
Conduct required IRP-based skill-building contacts (6 monthly for adults, 4 for minors).
Provide services onsite, in-home, in community, or via telehealth when appropriate.
Skills Training & Support Areas
Emotional regulation and coping skills.
Social skills and effective communication.
ADLs, organization, and time management skills.
Community integration and resource navigation.
Education and employment readiness.
Healthy routines, self-care, and life skills development.
Documentation
Complete PRP notes within 2448 hours based on IRP goals.
Assist consumers with updating IRPs based on progress and changing needs.
Document missed appointments and outreach attempts.
Care Coordination
Collaborate with therapists, psychiatrists, schools, probation, family, and community supports.
Participate in treatment team meetings.
Support re-engagement efforts for consumers who miss appointments.
I am very excited about the potential relationship between RMBHS and yourself. We feel confident that your experience and expertise will be an asset to the agency and our growing Consumer base. We look forward to having you on our team.
Please sign this letter as proof of your acceptance of the full-time employment offer. Feel free to email Program Director at *******************************if you have any questions. The offer is open for acceptance untilafter which it expires if not accepted by/before that time.
Prior to the start of your employment (Not applicable to previous employees) at Renewing Me Behavioral Health Solutions, we will need the following documentations:
Criminal Background check
First Aid and CPR.
Three professional references (Names, Relationship to you and official email Addresses)
A Government-issued photo ID and social security card or passport or other work authorization documents.
Copies of professional licenses(if applicable).
Copies of relevant academic qualification(s).
Drivingrecords. (For client transporting roles)
Motor Vehicle Insurance.(For client transporting roles)
Please upload the documents above via the Bamboohr portal and sign this offer letter as proof of your acceptance of the full-time employment offer.
Sincerely,
Stacy L. Pleaze, MSW, LCSW-C
To ensure a seamless onboarding process, please expect that on or around your rst day, you will participate in a new hire orientation. This orientation will include introductions to the team, location tour, completing employment forms, and reviewing fringe benets. Also you will receive an email to electronically sign and upload appropriate documentation (via Bamboo HR) for the completion of your new-hire forms, such as your criminal background check, First Aid and CPR certication, 3 professional references, copies of your professional licensures
and proof that you are presently eligible to work in the United States for I-9 Form purposes.
Your acceptance of this position is with the understanding that the nal appointment is contingent upon successful completion of a background investigation and positive references. Kindly indicate your understanding writing within 2 business days. Should you have any questions, feel free to contact Program Director at *******************************. We look forward to your success!
Requirements:
Required Knowledge, Skills & Abilities
Knowledge of Maryland COMAR regulations for PRP and OMHC.
Understanding of CARF accreditation standards.
Ability to manage caseload while supporting program operations.
Strong verbal, written, and organizational skills.
Proficiency in EMR systems and Microsoft Office.
Knowledge of trauma-informed, person-centered practices.
Ability to work independently and collaboratively within a multidisciplinary team.
Minimum Qualifications
Bachelors degree in Human Services, Psychology, Social Work, or related field (Masters preferred).
13 years of experience in PRP, behavioral health, case management, or program coordination.
Valid drivers license and reliable transportation for community visits.
Must meet Maryland background and credentialing requirements.
COMPLIANCE
Must be 18 years or older
Once hired, must complete 40 hours specialized PRP training before servicing clients independently and an additional 20 hours direct supervision if rendering services to minors
Current first aid and CPR certification
Ability to follow RMBHS Center practice guidelines and policies
Comply at all times with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.
Promote and comply with RMBHSs policies on diversity and equality both in the delivery of services and treatment of others.
Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provision of the HIPPA regulations and all related rules and regulations.
Comply with the RMBHSs protocols on the appropriate use of telephone, email, and internet facilities.
Comply with the principles of risk management in relation to individual and corporate responsibilities.
Comply with RMBHSs policies on diversity and equality both in the delivery of services and treatment of others.
PHYSICAL DEMANDS
Ability to sit for several hours
Ability to frequently utilize the computer and other office technology
Occasional standing and walking throughout shift
Ability to travel to various program locations
Ability to work evenings and some weekends
REQUIRED EDUCATION/EXPERIENCE
At least 2 years of direct care experience working with emotionally disturbed youth, adults and/or families; addictions experience is a plus
A self-starter with excellent client centered and organized approach to client care
Excellent organizational skills with an attention to detail
Desire to work with a small member team of passionate client-centered professionals
High level of integrity, patience, compassion, and care
Problem solver and strong team-player
Professionalism in dealing with client related pressure, unpredictability, and sensitive situations
Superb organizational skills and ability to guide, direct, or influence people
Excellent written and oral communication skills
$25 hourly Easy Apply 4d ago
Community Outreach Specialist
Wayspring
Service coordinator job in Dover, DE
Overview of the Community Outreach Specialist At Wayspring, we're committed to making healthcare more accessible for people who need it most. As a Community Outreach Specialist, you'll play a key role in connecting individuals to the support and services we offer, helping them take the first step toward better health. You'll reach out to eligible members in the community, often those who may be harder to reach or currently disengaged from care. This role is a great fit for someone who's personable, adaptable, and comfortable navigating a variety of community settings. Your communication skills and compassion will help build trust and open doors for those who may feel left out of the healthcare system. This isn't just outreach-it's connection, trust-building, and creating a ripple of change in people's lives. If you're looking for a meaningful role where you can support others and make a difference in your local community, we'd love to speak with you.
This role requires regular daytime travel to meet members in lower Delaware (Dover & Georgetown areas primarily) - mileage reimbursement is included!
Why Wayspring?
We are passionate about breaking barriers alongside those facing substance use disorder. Whether you're in the field or in the corporate office - our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmental trainings are the norm - you grow, we grow. At Wayspring, we don't just see you as an employee, we see you for who you are. a whole-person - with hobbies, pets, families, and lives outside of work. Our flexible schedule and flexible work environment options help you to create and maintain the work-life balance you need most.
Responsibilities of the Community Outreach Specialist
* Facilitates and secures enrollments from members in the community to participate in Wayspring's services
* Acts quickly to assess member needs and triage accordingly
* Successfully engages members and provides them with an educational overview of Wayspring's service offerings
* Secures verbal and written consent, and obtains appropriate paperwork for services, including consent to clinic services and release of information forms, from members to participate in Wayspring's services
* Secures members' first appointment with clinical services
* Provides frequent touchpoints to enrolled caseload and ability to assess individual member needs to determine the frequency of touchpoints needed ongoing
* Initiates creative strategies to facilitate member contact
* Incorporates recovery support and hard reduction themes into engagement
* Regularly reviews member profile for SDoH and clinical updates
* Maintains performance accountability around member enrollment and clinic conversion, and achieves performance targets
* Adheres to Wayspring information security and privacy requirements
Requirements & Preferred Qualifications
* Minimum of three (3) years of experience in a community outreach role, with preferred experience around street outreach
* Bachelor's degree or work experience equivalent in a relevant field
* Demonstrated ability working in a matrixed environment
* The ability to communicate effectively and persuasively is required
* Exceptional verbal communication skills
* Exceptional verbal de-escalation skills and crisis management
* Experience with CRM platforms is preferred
* Ability to travel as business needs require (community-based role). Mileage reimbursement is provided.
Our goal is to foster a workplace where everyone feels a true sense of belonging, is supported, and empowered to thrive. We actively seek different backgrounds, perspectives, and experiences-because we believe that drives better performance and innovation. We're committed to identifying and removing barriers for the communities we serve.
Benefit Summary
Creating a great employee experience takes more than just perks-but let's be real, those matter too. Here's how we're building a company where you, your family, your pets, and your passions can thrive
* Comprehensive Medical, Dental and Vision Insurance options - including options for your pets!
* Company funded HSA + Monthly Gym Allowance
* Paid parental leave - all parents included!
* Company paid short term disability, long term disability and life insurance
* 401k with company match
* Premium Employee Assistance Program, inclusive of counseling sessions
* Pardon and Expungement Scholarship Program
* Company Contributions to Future Minded Savings (HSA and Emergency savings fund)
* Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays
* Company 2 week paid sabbatical program!
* Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!
$40k-61k yearly est. 17d ago
Student Coordinator - Nursing
Stevenson University 4.3
Service coordinator job in Owings Mills, MD
The Student Coordinator works as a member of a team to advance and support the operations of the BSNHP , particularly assisting with the clinical placement process. Responsibilities include, but are not limited to, assisting with monitoring student submission of medical requirement documentation, disseminating and collecting clinical site documentation as needed, and communicating with students regarding clinical placement requirements as needed. The Student Coordinator works closely with the Manager, Clinical Contracts and Compliance and the academic program leaders in the BSNHP to obtain and manage the placement process for the nursing and medical laboratory science programs.
Essential Functions
Assist with the clinical placement process as directed. Maintain confidentiality in accordance with FERPA and HIPAA regulations. Assist with monitoring student submission of medical requirement documentation in Castlebranch and provide regular reports to the Manager, Clinical Contracts and Compliance, Stevenson University Online Success Coaches, and/or BSNHP academic program leaders as requested. Assist in assignment of clinical groups as requested and communicate site-specific documentation requirements to students. Assist with collection of site-specific documentation, organize by clinical group as appropriate, and provide regular reports to the Manager, Clinical Contracts and Compliance. Communicate with students who are non-compliant in submitting required documentation as needed. Assist with maintaining records of clinical placements, including required paperwork, number of students placed, and contact information for liaisons.
$38k-46k yearly est. 60d+ ago
Pend Management Coordinator
Datavant
Service coordinator job in Annapolis, MD
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
As Datavant's PEND Management Coordinator, you will be responsible for managing PEND inventory, coordinating closely with Client, Provider, and Datavant Operations Teams to coordinate the release of medical records requests.
**You will:**
+ Participate in outbound and inbound calling campaigns
+ Retrieves charts from electronic medical record systems and compile medical records to send to other parties for coding
+ Log all call transactions into the designated computer software system(s)
+ Requests medical records by making outbound phone calls to provider groups and resolve schedule issues as required
+ Completes supplemental medical records requests using Excel files
+ Assist with providing updated member and provider information to operations teams as required, including researching bad data as necessary
+ Directs medical record requests to the responsible party
+ Resolves outstanding vendor pending request within a timely manner
+ Assist with resolving technical issues related to data reporting issues
+ Assist with ad hoc requests
+ Responsible to meet company set performance goals (KPIs)
+ Adhere to the Company's code of Conduct and policies and maintain HIPPA compliance
**What you will bring to the table:**
+ High school diploma or equivalent
+ 2+ year of experience in medical records, medical record coding or a related field, preferred
+ Prior outbound/sales/collections/call center experience preferred
+ Understanding of medical terminology and HIPAA medical privacy regulations, preferred
+ Proficient time management, problem solving and analytical skills
+ Self-motivated and dependable - must excel in a minimally supervised role
+ Schedule flexibility; schedule may include hours outside of normal shift and weekends
+ Ability to receive coaching from Supervisor in a constructive/positive manner
+ Exceptional attention to detail with high level of accuracy
+ Experience meeting changing requirements/priorities, and meeting deadlines
+ Ability to deal with personnel at all levels, exercise discretion of all confidential health information, and ensure compliance with HIPAA standards
+ Ability to multi-task with high degree of organization and time management skills
+ Proficient in entire MS Suite with heavy emphasis on Excel skills and Email Appreciation and understanding of the medical record retrieval industry
+ Clear and concise verbal and written communication skills
+ Ability to work autonomously in a fast-paced environment
+ Track, report and prioritize scheduled retrieval locations
+ Make independent decisions regarding the hoc documentation to Provider Group that contains Protected Healthcare Information (PHI) and Personally Identifiable Information (PII)
+ Ability to work on multiple long-term projects concurrently to include balancing resources and priorities to different projects along their life cycle
+ Excellent Time Management skills
+ Must be extremely detail oriented
+ Ability to Research and ungroup orgs, detailed understanding and competency in the use of Chart Finder
+ Exceptional Verbal and Written Communication skills
+ Assist with additional work duties or responsibilities as evident or required
+ Understand and analyze project data to identify trends related to project goals and act accordingly within the organization
+ Work within client project management to create frameworks to ensure projects are completed on time
+ Comprehensive understanding of Datavant and Client processes to include intake methods/processes; the workflows between Outreach and
+ Onsite/Remote teams; Onsite/Remote workflows; Offsite Scheduling
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.
_At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be_ _anonymous and_ _used to help us identify areas of improvement in our recruitment process._ _(_ _We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not_ _.)_ _Responding is your choice and it will not be used in any way in our hiring process_ _._
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$16.29-$19.69 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$16.3-19.7 hourly 6d ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical System 4.3
Service coordinator job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps.
Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.).
Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports.
Utilize various reports and data bases to assign cases to members of the care team.
Assist with health screenings and assessments and supports patient education related to social and health needs.
Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed.
Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9.
Identify members who could benefit from case management and make appropriate referrals to the CM Program.
Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care.
Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.).
Provide education regarding scheduling routine wellness and screening appointments.
Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call.
Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements.
Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc.
Document the patient medical record and/or care management application.
Maintain HIPAA standards and ensure confidentiality of protected health information.
Perform other duties as assigned.
Qualifications
Education and Experience
High School Diploma.
Associate degree in a healthcare related field preferred.
Minimum two (2) years' experience in care management, coaching or community health work.
Minimum two (2) years' experience working in a client service environment.
Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date.
Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits).
IV. Knowledge, Skills, and Abilities
Working knowledge of basic medical terminology and concepts used in care management.
Working knowledge of population, demographics, assets, and needs.
Working knowledge of chronic health conditions and associated self-care.
Working knowledge of social determinants of health disparities.
Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA).
Ability to educate members regarding community resources.
Ability to think critically and follow a plan of care.
Advanced customer service skills.
Proficient documentation skills to maintain client records.
Ability to analyze, compare, contrast, and validate work with keen attention to detail.
Effective interviewing, listening, and coaching skills.
Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
Effective analytical, critical thinking, planning, organizational, and problem-solving skills.
Ability to communicate effectively in person, by phone, and by email.
Ability to work independently and as part of a team.
Advanced verbal, written and interpersonal communication skills.
Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $23.7-$33.19
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
$23.7-33.2 hourly 52d ago
PRP Family Service Coordinator-Contractor
Renewing Me Behavioral Health Solution
Service coordinator job in Parkville, MD
Company: Renewing Me Behavioral Health Solutions
About Us
Renewing Me Behavioral Health Solutions (RMBHS) is a CARF-accredited and Maryland-licensed Outpatient Mental Health Center providing integrated behavioral health services to children, adolescents, and adults. Our licensed programs include Psychiatric Rehabilitation (PRP), Outpatient Mental Health Center (OMHC), Intensive Outpatient Treatment (IOP), and DUI/DWI Early Intervention. We are committed to empowering individuals and families through person-centered care, rehabilitation, and skill-building services that promote independence and stability.
Position Overview
We are seeking a Contractual 1099 PRP Family ServiceCoordinator (Direct Care Counselor) to join our Psychiatric Rehabilitation Program. This role provides community-based and onsite direct care services to support clients in building independence, stability, and daily living skills. The position offers flexible part-time hours and the independence of a 1099 contractual role.
Essential Duties and Responsibilities
Provide a minimum of 4 visits per month for minors and 6 visits per month for adult consumers in home, office, or community settings.
Complete consumer progress notes within 24-48 hours according to IRP goals.
Facilitate a minimum of 2 onsite/offsite psycho-educational groups per month.
Transport and participate in onsite psycho-education, social skills, and/or wellness groups/activities at least monthly with consumers.
Transport, accompany, or assist consumers with scheduled treatment, psychiatric, and medical appointments as needed.
Carry out services and supports that meet consumers' medically necessary mental health needs, as reflected in the IRP, promoting independence, choice, and overall wellness through monthly collaboration with the therapist.
Assist consumers in monitoring and obtaining access to entitlement benefits; apply when necessary and monitor benefit status monthly.
Be available to consumers in the event of a mental health crisis while on duty.
Assist consumers in creating a daily structure that fosters skill-building, decision-making, and community integration.
Implement interventions from rehabilitation plans including therapeutic recreation, cultural enrichment, and independent skill-building activities.
Participate in development and implementation of IRPs and rehabilitation service plans.
Ensure consumers are successful in managing their medication and other holistic wellness needs.
Participate in clinical training, treatment team meetings, and staff meetings (weekly or as scheduled).
Collaborate with therapists, psychiatric nurse practitioners, and other care providers to ensure treatment schedule compliance.
Participate in individual IRP goal development and provide ongoing support toward goal achievement.
Serve as liaison between clients, families, therapists, housing providers, case managers, and community agencies.
Qualifications
High School Diploma with relevant behavioral health experience (Bachelor's degree in Human Services, Psychology, Social Work, or related field preferred).
Prior experience in Psychiatric Rehabilitation Program (PRP) or direct care strongly preferred.
Must be reliable, organized, and able to work independently as a contractor.
Strong interpersonal and communication skills.
Must have reliable transportation for community visits.
Compensation & Structure
Contractual 1099 position (independent contractor).
Part-Time schedule with flexible hours (evenings and weekends as needed).
Competitive hourly rate.
Ongoing professional development and training opportunities.
Join RMBHS as a contractual PRP Family ServiceCoordinator and make a lasting difference by blending onsite and offsite support, facilitating workshops, and guiding consumers toward stability and independence.
$33k-48k yearly est. 60d+ ago
Student Coordinator - OIT
Stevenson University 4.3
Service coordinator job in Owings Mills, MD
The Student Coordinator - OIT assists the Office of Information Technology to support students, faculty, and staff with technology issues. These areas include the computer labs (mac & pc) laptops, printer and various other audiovisual equipment including setting up and maintaining PC's, installing software, diagnosing technical problems in offices and classrooms.
Essential Functions
Assist user and customer expectations. Keep the customer informed and follow-up to ensure satisfaction. Answer and troubleshoot technology issues over the phone or in person using personal knowledge or the knowledge base available through the helpdesk system. Fill out and submit helpdesk tickets for students, faculty and staff as needed. Technical support is rendered on-site throughout the on campus buildings and at many times during class where urgent action is necessary Maintain projectors, sound systems, DVD & Blue Ray players and other AV equipment. Follow the policies and procedures of Stevenson University and the Office of Information Technology
$38k-46k yearly est. 60d+ ago
Certified Peer: Community Outreach Specialist (Kent County, DE)
Marigold Health
Service coordinator job in Delaware City, DE
Marigold Health is looking for a Certified Peer Specialist to serve as a Community Outreach Specialist on our Community Outreach team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visits to local provider locations, attending community events, and phone call & text messaging (SMS) campaigns. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery.
About Marigold Marigold Health exists to give every person with a mental health or substance use condition a place to feel heard. We have designed an asynchronous-first treatment program where members support each other. We believe peers, individuals in recovery themselves who have received training to support others, can empower and engage those least likely to interact with current forms of recovery care. What You'll Do
Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services
Reach out to potential members via text (SMS) message, cold calls, or mail
Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it
Support the relationship between Marigold and our provider partners
Work towards targets and goals set by our contracts
What You Have
2-3 years of experience in a community outreach role or in healthcare sales
Certified as a Peer Support Specialist in Delaware or willing to become one
Ability to get a read on a person and make them feel comfortable
Self-starter: you can work independently to get things done, even when it gets busy
You can speak and write confidently, making sure everyone understands what you're saying
Willingness and comfort travelling about 75% of the time to various locations throughout the state of DE
You're willing to adjust your schedule to meet people at times when our sites are busiest
Comfort with Microsoft Office Suite and Google Calendar
Excellent time management skills and ability to work with short timelines
You can think critically and find solutions to challenges
You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
Experience working in healthcare
Knowledge of peer services or recovery coaching
Experience with using technology to improve healthcare
Reporting, Compensation and Benefits
You will report to the Outreach and Community Development Manager
This is a full-time, non-exempt, hourly role
The base salary for this role will be $45,000 - $55,000 with opportunity for monthly bonuses
Equity
Accrual of 20 days of PTO
9 days of sick time
8 paid company holidays and 2 floating holidays
FSA and/or HSA
Access to a 401k
Company-paid health insurance premiums and 70% coverage of premiums for any dependents
$22 - $26.45 an hour More About Marigold Health Marigold Health is an early-stage, growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
$45k-55k yearly Auto-Apply 21d ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical Center Baltimore Washington 4.3
Service coordinator job in Linthicum, MD
Job Description * General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. * Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. *
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. * Execute tasks for effective care coordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). * Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. * Utilize various reports and data bases to assign cases to members of the care team. * Assist with health screenings and assessments and supports patient education related to social and health needs. * Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. * Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. * Identify members who could benefit from case management and make appropriate referrals to the CM Program. * Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. * Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). * Provide education regarding scheduling routine wellness and screening appointments. * Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. * Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. * Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. *
Document the patient medical record and/or care management application. * Maintain HIPAA standards and ensure confidentiality of protected health information. * Perform other duties as assigned. Company Description The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Qualifications * Education and Experience * High School Diploma. * Associate degree in a healthcare related field preferred. * Minimum two (2) years' experience in care management, coaching or community health work. * Minimum two (2) years' experience working in a client service environment. * Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. * Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities *
Working knowledge of basic medical terminology and concepts used in care management. * Working knowledge of population, demographics, assets, and needs. * Working knowledge of chronic health conditions and associated self-care. * Working knowledge of social determinants of health disparities. * Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). * Ability to educate members regarding community resources. * Ability to think critically and follow a plan of care. * Advanced customer service skills. * Proficient documentation skills to maintain client records. * Ability to analyze, compare, contrast, and validate work with keen attention to detail. * Effective interviewing, listening, and coaching skills. * Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. * Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. * Effective analytical, critical thinking, planning, organizational, and problem-solving skills. * Ability to communicate effectively in person, by phone, and by email. * Ability to work independently and as part of a team. * Advanced verbal, written and interpersonal communication skills. * Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: * Pay Range: $23.7-$33.19 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide
How much does a service coordinator earn in Edgewood, MD?
The average service coordinator in Edgewood, MD earns between $29,000 and $66,000 annually. This compares to the national average service coordinator range of $29,000 to $56,000.
Average service coordinator salary in Edgewood, MD
$44,000
What are the biggest employers of Service Coordinators in Edgewood, MD?
The biggest employers of Service Coordinators in Edgewood, MD are: