Graduate Admissions Counselor
Service coordinator job in Richmond, VA
Virginia Union University (VUU) is a distinguished private institution founded in 1865 that proudly upholds a legacy of academic excellence and community engagement. With a historic 86-acre campus, it offers a dynamic and nurturing environment for its 1,568 undergraduate and graduate students. Virginia Union University is recognized in the 2024 edition of U.S. News & World Report, holding a prestigious position as #39 among Historically Black Colleges and Universities.
Five fundamental principles (core values) guide Virginia Union University. Each principle is essential to our ability to provide a Best-In-Class educational experience for students, faculty, and staff. These principles help our community understand the right path to fulfilling our institution's mission. The principles are Innovation, Spiritual Formation, Integrity, Diversity & Inclusion, and Excellence.
The Graduate Admissions Counselor is responsible for recruiting, counseling, and guiding prospective graduate students through the admissions process. This role requires a student-centered approach, excellent communication skills, and the ability to build relationships with diverse student populations. The counselor will work closely with academic departments, faculty, and administrative staff to ensure a seamless enrollment experience.
Key Responsibilities
* Serve as the primary point of contact for prospective graduate students, providing information on programs, admissions requirements, financial aid, and application procedures.
* Develop and execute recruitment strategies, including attending graduate fairs, networking events, and virtual information sessions.
* Evaluate application materials, ensuring all required documents are submitted and meet institutional requirements.
* Conduct interviews and provide pre-admissions counseling to prospective students.
* Maintain accurate records of applicant interactions and progress using CRM systems.
* Collaborate with marketing teams to develop promotional materials and recruitment campaigns.
* Partner with faculty and academic departments to stay informed on program updates and admissions criteria.
* Assist in organizing campus visits, open houses, and orientation programs.
* Provide ongoing support and guidance to applicants from inquiry through matriculation.
Education
* Bachelor's degree required; Master's degree preferred.
* Experience in admissions, student recruitment, higher education, or related fields.
* Must be able to lift 10 pounds.
Application Process
Candidates are required to submit their resume, four professional references and a cover letter. The application review will begin immediately and continue until the position is filled. A background investigation and reference check will be required prior to employment. For any questions or concerns, please contact *************.
Equal Opportunity Employer
Virginia Union University is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.
For more information about Virginia Union University, visit VUU About Page.
Easy ApplyICITAP Global Program Advisor
Service coordinator job in Richmond, VA
Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents.
Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). ****************************************
ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs.
**Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.**
**Position Summary**
The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts:
- Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training
- Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters
- Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities.
DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations.
This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected.
**Job Duties and Responsibilities**
+ Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence
+ Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs.
+ Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad.
+ Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies.
+ Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts.
+ Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations.
+ Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles.
+ Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing.
+ Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision.
+ Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience.
+ Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals.
+ Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation.
+ Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits.
+ Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism.
+ Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc.
**Requirements/Qualifications:**
+ Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree.
+ Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred.
+ Intimate knowledge of Hizballah and other Iranian-backed proxies.
+ Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena.
+ Experience working overseas with high-ranking senior government officials.
+ Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations.
+ Experience working with professional development networks in law enforcement.
+ Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security;
+ At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions;
+ Proven ability to exercise a high degree of professional judgement and diplomacy at all times;
+ Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months);
+ Experience working in rapidly changing environments and flexibility.
+ Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Service Coordinator
Service coordinator job in Richmond, VA
We are seeking a dedicated and enthusiastic Call Center Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Prior sales experience would be beneficial. Past customer service experience (retail, restaurants, etc) would also be helpful.
Duties
Respond to incoming calls and inquiries in a professional manner.
Provide accurate information regarding products and services.
Analyze customer needs and offer appropriate solutions.
Maintain detailed records of customer interactions in our computerized system.
Utilize medical terminology when addressing inquiries related to healthcare services.
Demonstrate excellent phone etiquette while communicating with customers.
Collaborate with team members to enhance service delivery and improve processes.
Follow up on unresolved issues to ensure customer satisfaction.
Experience
Previous experience in customer service or call center environments is preferred.
Bilingual or multilingual proficiency, particularly in English and Spanish, is a significant advantage.
Strong analytical skills to assess customer needs effectively.
Excellent verbal communication skills with the ability to convey information clearly and concisely.
Proficiency in using computers and call center software.
Join us as we strive to provide outstanding service to our customers while fostering a supportive work environment for our team members.
Job Type: Full-time
Work Location: In person
LTSS Service Coordinator - RN Clinician
Service coordinator job in Richmond, VA
Location: This is a field position and the candidate should reside in Richmond City, Henrico County, Chesterfield, Essex County, Northumberland County, Richmond County, Westmoreland County, King and Queens County, Virginia Beach, Norfolk, Chesapeake, Hampton, and Newport News.
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
The LTSS Service Coordinator-RN Clinician is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
How you will make an impact:
Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.
Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.
Obtains a thorough and accurate member history to develop an individual care plan.
Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.
The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services.
May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible.
Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.
May also assist in problem solving with providers, claims or service issues.
Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
Minimum Requirements:
Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background.
Current, unrestricted RN license in applicable state(s) required.
May require state-specified certification based on state law and/or contract.
Preferred Skills, Knowledge, and Experience:
MA/MS in Health/Nursing preferred.
Travels to worksite and other locations as necessary.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Licensed Nurse
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyVolunteer Coordinator - Goochland/Powhatan Counties
Service coordinator job in Goochland, VA
Apply now Back to search results Job no: 534781 Work type: Hourly Wage/Part-Time Senior management: Agriculture & Life Sciences Department: Northeast District Coop. Extension Job Description
Recruits, supervises, and trains Master Gardener volunteers, 4-H volunteers, and occasional/one-time volunteers. Performs work of moderate difficulty in recruiting and placing volunteers and coordinating volunteer services and activities. Facilitates volunteer orientation and training. Assesses department needs to plan for volunteer projects and assignments. Tracks and maintains volunteer service hours. Identifies and implements ways to recruit new volunteers through community outreach, public relations programs, volunteer agencies and other service organizations. Plans, organizes, and implements volunteer recognition events and activities. Collaborates with volunteer coordinators in other localities and state programs leaders as required. Maintains records and prepares correspondence, reports, and other documents; performs related work as required. Assists with office coverage. This position will serve Goochland and Powhatan with an office in each locality.
Required Qualifications
Bachelor's degree in a human services field, business, marketing, or a related field or equivalent relevant experience and training; strong experience in coordinating a volunteer program or in providing volunteer services preferred. Working knowledge of the principles and practices of volunteerism. Advanced and diverse computer skills (such as Office Suite, Outlook, Chrome and Internet Explorer, Adobe, etc.) and highly motivated, self-starter capable of working independently and working with teams. Excellent oral and written communication skills (such as oral presentations to broad audiences, preparing reports, etc.). Excellent customer service and analytical skills. Good driving record required. Pre-employment criminal background check.
Preferred Qualifications
Demonstrated experience working with volunteers.
Pay Band
4
Overtime Status
Non-Exempt: Eligible for overtime
Appointment Type
Hourly Wage
Salary Information
$20.00 - $24.00
Hours per week
20 (Approximately)
Review Date
December 4, 2025
Additional Information
The successful candidate will be required to have a driver's license check with an acceptable and safe driving record.
The successful candidate will be required to have a criminal conviction check.
Virginia Tech is unable to sponsor applicants for work visas for this vacancy.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Catherine Howland at *************** during regular business hours at least 10 business days prior to the event.
Advertised: November 13, 2025
Applications close:
Trauma Outreach Coordinator
Service coordinator job in Richmond, VA
The Trauma Outreach Coordinator assists Trauma Program Manager in the coordination of activities to achieve comprehensive and integrated trauma care for the Central Virginia region. Collaborates with other internal programs/departments to enhance easy access to VCU Medical Center through relationship management with referral sources and other health care providers. This job serves as a clinical expert for trauma care to Emergency Medical Services personnel, community hospital personnel, allied health care professionals, and VCU Medical Center personnel. This job monitors the trauma care rendered to identify problems and trends in care and compliance with the Trauma Performance Improvement and Patient Safety Program, regional standards and national standards. This job is also responsible for establishing partnerships with community and regional agencies in the development of and participation in education, systems performance improvement, and research related to trauma care.Licensure, Certification, or Registration Requirements for Hire: Current RN licensure in Virginia or eligible or compact state Licensure, Certification, or Registration Requirements for continued employment: Current RN licensure in Virginia required AHA BLS HCP certification or equivalent required Trauma Nursing Core Course (TNCC) provider and instructor status within 12 months of hire required Certification as EMT-Paramedic preferred Experience REQUIRED: Minimum of three (3) years of clinical nursing experience Minimum of one (1) year in specialty practice Experience PREFERRED Five ( 5) years clinical nursing experience in Emergency, Trauma or pre-hospital care Five (5) years experience as EMT-Paramedic Experience developing and giving presentations Experience in quality/performance improvement Experience in leading projects/teams Experience with program development Education/training REQUIRED: Baccalaureate Degree in Nursing from an accredited School of Nursing Education/training PREFERRED: Certification in specialty area Masters Degree in Public Health, Health Science or closely related field from an accredited program Independent action(s) required: Develops and maintains local and regional trauma outreach plan. Develops regional and systems based performance improvement initiatives. Develops and coordinates trauma related educational programs. Follows VCUHS policies and procedures. Organizes and plans work with input from patient/family, or other stakeholders with specific defined outcomes and demonstrates use of sound clinical judgment and resources. Supervisory responsibilities (if applicable): N/A Additional position requirements: Employee will be required to work flexible hours including evenings and weekends based on regional outreach and program requirements. Local travel is required. Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Activities: Prolonged sitting, Prolonged standing, Frequent bending, Walking (distance), Climbing (steps, ladder, other) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Auto-ApplyStudent Success Coordinator
Service coordinator job in Richmond, VA
will work at ECPI University's Richmond/Emerywood, VA campus. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum.
Visit *********************** to learn more about how you can help people improve their lives through education.
Position Summary:
The Student Success Coordinator's primary responsibility is to ensure success of our students. The way we look at success for our students is when they graduate and achieve their employment goals. We pride ourselves on our students' outcomes and you will play an integral role in their journey at ECPI University.
Responsibilities
* Create an ongoing trusted relationship with students
* Actively initiate and continue ongoing guidance to students who are at risk of dropping due to academic or personal issues
* Proactively outreach and reflexively intervene with students using a variety of resources and communication tools
* Track student persistence and progression
* Consult with students who have expressed an interest in withdrawing or have withdrawn.
* Document student interactions while upholding compliance with all policies and procedures.
Qualifications
Education/Experience
* Bachelor's degree preferred
* 2-3 years of related experience in academic advising, coaching or counseling preferred
* Any equivalent combination of education, experience and/or training
Skills/Abilities
* Ability to create new relationships and build trust with your students
* Well-developed oral, written, telephone, and digital communication skills
* Able to keep multiple tasks organized in a fast paced work environment
* Ability to analyze, review, and comprehend data
* Desire to help others achieve their goals
* Excellent customer service skills
Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
Medical Services Coordinator
Service coordinator job in Richmond, VA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in- person and remote patients and clinicians.
Compensation: $19-$20/hourly, plus quarterly bonus/incentive potential
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
Facilitate communication as needed between the patient, medical staff and the patient's pharmacy
Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
Ensure accuracy of patient pharmacy information in the medical record
Scan all hard copy correspondence into patient's EHR record
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Immediately handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Assist in coordination of external referrals for patient care
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Aid psychiatric clinicians in termination process for patients as needed (i.e. termination letter, external referral, AMD status, etc.)
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyVolunteer Coordinator
Service coordinator job in Glen Allen, VA
The Care Team is seeking a new Volunteer Coordinator to join our growing Hospice Team in Glen Allen! At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life's most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com
What Can Traditions Health Offer?
* Work/Life Balance
* Competitive Pay and Benefits
* Supportive Senior Staff
* Autonomy
* Opportunity to have a positive impact on your community!
Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources.
Job Qualifications
Education: High School Graduate, Graduate of an accredited college/university is preferred
Experience: 2 years experience in recruitment & management of volunteers, preferred. Hospice/Healthcare volunteer administration preferred.
Skills:
* Ability to establish and maintain effective working relationships with the IDT and the lay and professional public
* Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications
* Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting
Transportation: Reliable transportation and valid and current driver's license and auto insurance
Environmental and Working Conditions: Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather.
Physical and Mental Effort: Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs.
Essential Functions:
* Recruits, selects, trains and coordinates hospice volunteers.
* Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
* Develops the volunteer program through collaboration with the IDT and administration personnel.
* Provides volunteers per the Hospice patient's Plan of Care. Monitors the volunteers' adherence to the patient's plan of care.
* Promotes Agency philosophy to ensure quality of care.
* Establishes a public relations program to foster good working relations with the volunteers & the community.
* Carries out other duties as assigned by the IDT.
* Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs.
* Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs.
* Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer.
* Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies
* Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement
* Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual.
* Carries out all duties outlined in the Volunteer Coordinator Manual.
* Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager.
Equal Employment Opportunity:
Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.
Auto-ApplyLTSS Service Coordinator - RN Clinician
Service coordinator job in King George, VA
Location: This is a field position and the candidate should reside in Richmond City, Henrico County, Chesterfield, Essex County, Northumberland County, Richmond County, Westmoreland County, King and Queens County, Virginia Beach, Norfolk, Chesapeake, Hampton, and Newport News.
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
The LTSS Service Coordinator-RN Clinician is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
How you will make an impact:
* Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
* Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.
* Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.
* Obtains a thorough and accurate member history to develop an individual care plan.
* Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.
* The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services.
* May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible.
* Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.
* May also assist in problem solving with providers, claims or service issues.
* Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
Minimum Requirements:
* Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background.
* Current, unrestricted RN license in applicable state(s) required.
* May require state-specified certification based on state law and/or contract.
Preferred Skills, Knowledge, and Experience:
* MA/MS in Health/Nursing preferred.
* Travels to worksite and other locations as necessary.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyYouth Outreach Specialist
Service coordinator job in Richmond, VA
Job Details Experienced Housing Resource Center - Richmond, VA Full Time 4 Year Degree $20.18 - $23.50 Hourly Up to 25% Day Nonprofit - Social ServicesDescription
About CCC: Since 1923, Commonwealth Catholic Charities (CCC)has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.
SUMMARY: This position is responsible for providing comprehensive services to individuals and families experiencing homelessness, and who may also be living with addictions and mental illness. Position focus may vary by population (youth, families with minor children, etc) Successful candidates are committed to ending homelessness and dedicated to CCC's mission of serving the most vulnerable in our community, including older adults, individuals with disabilities, LGBTQIA identifying individuals, and those traumatized by systemic inequities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Engage individuals experiencing homelessness and assist them with accessing health, housing, and social services. (employment, mental health care, substance use treatment, and other social services)
Provide in-person, community-based assistance and connect with individuals in their physical location - street, hospital, emergency shelter, etc.
Assist eligible individuals/households in applying or recertifying for mainstream benefits, including Medicaid, SNAP, and Social Security disability, as well as school enrollment and childcare.
Assist individuals with connecting to basic needs, including food, clothing, showers, laundry, transportation, obtaining identification, etc.
Conduct client intakes for individuals and families experiencing homelessness as well as households at risk of homelessness. Assess client needs and most appropriate referrals to ensure a return to permanent housing as quickly as possible, including referrals for housing services, shelter, and other services. Document client's homelessness according to HUD guidelines.
Maintain client records in HCIS (Service Point), including demographics and other essential client information including service transactions, client needs and referrals, reason for homelessness, and summary statement.
Advocate on behalf of clients to obtain essential services and/or support them to advocate for themselves.
Collaborate and coordinate services with appropriate community agencies to address barriers and complex needs of individuals.
Identify other community resources and provide in-depth referrals to housing, medical and/or mental health services.
Assist with crisis intervention and act as a liaison between hospitals and other community agencies.
Provide case management to a core caseload (i.e. assess needs, develop goals with client, coordinate services, monitor progress, and assist in obtaining housing).
Perform street outreach to the local region multiple times per week, connecting individuals experiencing homelessness to shelter, permanent housing and other community resources.
Consult with mental health professionals (nurses, social workers, family physicians, psychiatrists) for screening, documentation and coordination purposes.
Develop and maintain positive working relationships with community partners to identify and improve processes that enhance services to clients.
Staff on call hours at Housing Resource Center (HRC) or Youth Hub connection point (RVA staff).
Represents the Agency in the community and workplace in a professional and ethical manner.
Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.
Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
Utilizes a basic knowledge of Microsoft Office applications.
ADDITIONAL RESPONSIBILITIES ASSIGNED TO COMMUNITY HEALTH OUTREACH SPECIALIST
Provides data driven service coordination to patients by leveraging EPIC (Electronic Health Record) and HMIS (Housing Management Information System); Responsible for data collection and analytics of patient micro and macro trends
Works with Enterprise Analytics to track patient trends and measure the impact of addressing housing insecurity towards improvements in patient utilization (avoidable readmissions and emergency department visits) and improve health outcomes
Demonstrates ability to work collaboratively with a wide range of internal and external stakeholders.
Demonstrates ability to manage multiple, complex projects, think strategically, and exercise independent judgement.
Facilitate system level coordination; Plan, organize and promote homelessness strategies across systems by relaying information, addressing concerns, and ensuring smooth interactions between participants and partners
Possess a high level of interpersonal skills to handle sensitive and confidential patient information and situations
Ability to present complex information to diverse audiences, both orally and visually
Qualifications
EDUCATION and/or EXPERIENCE: Bachelor's Degree required with two years of related experience. Persons with lived experience of homelessness or housing instability encouraged to apply. For Peer Outreach Specialist degree is preferred.
Full-time Employee Benefits:
Retirement savings - After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings!
PTO - earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.
Holidays - Enjoy eleven paid holidays
Other paid leave at no cost to employees - bereavement, short-term disability, long-term disability, paid parental leave
Virginia Credit Union memberships
Employee Assistance program - Free services including
five free confidential consultations
with a mental health professional
Medical Insurance - a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Dental Insurance - a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Vision Insurance
Life insurance - paid by agency with option to purchase additional coverage
Other insurance benefits - flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources
1:1 Behavior Aide - Ed Services Richmond
Service coordinator job in Tuckahoe, VA
Job Details Entry Richmond Admin Office - Henrico, VA Part-Time High School $16.00 - $18.00 Hourly No Travel Required Day EducationDescription
Are you passionate about helping students thrive? Come make a difference in a student's life and join our supportive school team as a 1:1 Behavior Aide while playing a key role in the daily success of students with academic, behavioral, emotional and physical challenges. In this hands-on role, you'll work one-on-one with a student, helping them navigate classroom routines, build positive behaviors, and grow socially and emotionally. No two days are the same - and everyday matters.
Dominion Care is a premier provider in which our passionate and innovative team will deliver sustainable, quality, whole-person care through a full continuum of therapeutic services to empower individuals in the development of skills necessary for success. We envision a society in which all people achieve their full potential for health, education, and well-being across the lifespan.
As a Dominion Care employee, you will enjoy:
Competitive Pay! Starting pay from $16/hr up to $18/hr,
depending on experience
Enjoy a 10-month academic year calendar with the option to work during our summer school program including 70 hours of PTO!
Dominion Care Employee may be eligible for the following Perks & Benefits:
College Tuition Reimbursement
Millage Reimbursement
Dental & Vision
Medical insurance
PTO
Professional Development Training
AAA Discounts
Employee Assistance Program
15K Life Insurance Policy
401K
Optional Pet Insurance
Award Winning Company: Dominion Care won Top Workplaces in the Healthcare Industry!
Accreditations: Dominion Care Academy and the Dominion Care ABA Therapy and Education Center, schools of Dominion Care are accredited by VAISEF (Virginia Association of Independent Specialized Education Facilitates). Dominion Care is accredited by CARF (Commission of Accreditation of Rehabilitation Facilities).
Core Values: TRACK
Teamwork
Relationship Building & Communication
Accountability
Customer/Client Focus
Know Yourself
REQUIRED EDUCATION
High School Diploma or GED
PREFERRED EDUCATION, CREDENTIALS AND EXPEREIENCE
Valid Driver's License
Reliable personal cell phone
Collegiate level education in the area of behavioral science, special education, human services, or other related areas
Experience working with at-risk youth and/or children/adults with disabilities
SUMMARY/OBJECTIVE
The 1:1 Behavior Aid is primarily responsible for working one-on-one with a student with an identified disability in a classroom setting. The ability to follow directions and maintain a professional demeanor at all times is critical for this position. Details of the duties of a 1:1 Behavior Aid will be dependent upon the specific needs of the student. This will be further discussed with the 1:1 Behavior Aid upon his or her being assigned to a student and meeting with the classroom teacher and school administration.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Provides constant support and supervision to the student; meet upon arrival and remains in close proximity throughout the school day in all settings;
Keeps student within sight, sound and supervision at all times;
Works under the direction of the classroom teacher, providing support with the implementation of academic and behavioral goals in adherence with the student's current IEP and BIP;
Completes daily data collection to student plans, charting frequency and duration of behaviors in relation to behavioral goals; assists the student with transitions and adaptations between subjects and classes;
Provides support to students; including redirection, completion of all work assignments, planning and organizational skills;
Utilizes strategies to assist the student in developing positive coping skills, problem solving, and conflict resolution for inappropriate behaviors exhibited throughout the school day;
Assists the student in developing positive peer/adult relationships and fostering communication skills, by demonstrating and implementing the school district student code of conduct;
Provides de-escalation and/or needed interventions in situations where the student is out of control, a threat to herself or others, or is destroying school property;
Participates in meetings concerning the student including child study, IEP, BIP and manifestation meetings as deemed appropriate;
Develops positive working relationship with all school personnel, providing weekly feedback to school designee regarding student progress; assists other students as needed and appropriate in the classroom;
Provides monthly report of student progress towards BIP goals to accompany monthly invoices;
Reports all student absences and track attendance of students in accordance with the contract requirements;
Performs other duties
About the Company:
At Dominion Care
, founded in 1999, Care is what we do. From children to adults, families to individuals, our passionate mental health care providers across the state of Virginia are backed by accredited, evidence-based, and innovative therapeutic services and education for children, adults as well as the families that care for them. Over time, services have expanded to include academic, emotional, and behavioral support in private and public settings; community-based mental health; care for those with intellectual and developmental disabilities; outpatient therapy, psychological assessments, psychiatric medication management, and substance abuse services, regardless of age.
Dining Services Aide
Service coordinator job in Richmond, VA
Are you currently working in a fast-food restaurant (although no experience is necessary) and wish that you could get to know your customers on a more personal basis and only have to work every other weekend as well as have your day end by 8 p.m.? If so, you we have the perfect position for you as a Dining Services Aide in our lovely dining room providing a pleasant meal experience in our assisted living and memory care community, prepping the dining room for meals, serving meals to our senior residents and some basic cleaning of the dining room after meals.
Are you enthusiastically committed to customer service, where you become a Manorhouse Hospitality Ambassador for our senior residents and their families?
If you are saying, "YES," to learning about The Manorhouse Way! Please just "Apply Now" above to get started. ****************************
Purpose of the Job: Provide a pleasant meal experience for our assisted living and memory care while serving food and beverages. Prepare dining room for meals and clean up dining services areas after meals.
Responsibility for Contacts: Position involves communication with individuals inside and/or outside the Company including direct contact with residents where the nature of the information provided usually follows an established pattern. Such communication requires only normal courtesy.
Responsibilities and Tasks:
1. Consistent and predictable attendance.
2. Support and adhere to the policies, procedures, and provisions of the community's dining services programs.
a. Ensure resident's menu selection is correct and serve plated food.
b. Ensure beverages are at appropriate levels throughout the meal.
3. Clean dining rooms and service areas after each meal. Store all equipment. Clean kitchen equipment, appliances, floors, food storage areas, refrigerator, freezer and sinks according to schedule. Stack, soak, and run dishwasher. Put clean dishes, pots, pans, etc. in appropriate storage place. IF UNDER 18, the employee is not to clean or put away kitchen knives.
4. Become familiar with Safety Data Sheets (SDS) for all cleaning supplies. Attend training as required.
5. Attend training as required as well as complete all Relias training as scheduled.
Knowledge, Skills, Abilities, or Information Required for Completely Satisfactory Performance:
* Knowledge of principles for providing customer services including assessments of customer needs and meeting quality standards for services.
* Ability to give full attention to what residents are saying, taking time to understand, asking questions as appropriate, and not interrupting.
* Understanding of proper table settings for each meal.
* Must be willing and have ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays.
Experience: 0 to 3 months in the hospitality industry, fast food, or related field.
Admissions Representative
Service coordinator job in Glen Allen, VA
Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated.
Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.
KEY JOB ELEMENTS:
Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.
Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.
Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.
Accurately forecast projected new students on a periodic basis for admissions leadership.
Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.
Assist other personnel and departments with data collection and problem solving.
Participate in appropriate recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.
Other duties as assigned.
REQUIREMENTS:
Bachelor's degree in business or a related field and one-year successful admissions or sales experience OR associate's degree and three year's successful admissions or sales experience. (Salary level will be based on degree level).
Sincere interest in helping others achieve life goals.
Excellent written and verbal communication skills.
Strong interpersonal skills with both faculty and student populations.
Superior organizational and problem resolution skills.
Goal oriented and highly ethical.
Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.
Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.
Ability to adapt to changing assignments and multiple priorities.
Ability to manage multiple tasks and successfully meet deadlines.
ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
Emergency Housing Coordinator
Service coordinator job in Goochland, VA
The Emergency Housing Coordinator provides onsite or offsite Emergency Housing for clients in need using a trauma-informed care approach.
Essential Job Functions
Supports clients who are entering, living in, and exiting Emergency Housing.
Arranges for maintenance, repairs, and regular professional cleanings.
Schedules and accompanies contractors, volunteers, and other visits as needed.
Oversees housing repairs/projects that are needed, collaborating with Finance on billing and reconciliation of billing.
Completes intake/initial screening to learn about an individual's situation and determines if they qualify for Emergency Housing, while using a trauma-informed care perspective and maintaining client confidentiality.
Rotates on call duty every 3-4 weeks so GoochlandCares can provide 24/7 support to clients in Emergency Housing and clients experiencing sexual and domestic violence.
Facilitates shelter support groups to visit and educate Emergency Housing residents about other resources in the community to help obtain their goals.
Documents client contact notes and live case management log each day to ensure all client information is up to date.
Builds relationships with external partners to support clients and their needs, attending local community partner meetings to provide education about our services.
Provides backup assistance to the Financial Assistance Coordinator by assisting during VITA tax season and as needed throughout the year.
Connects clients to other GoochlandCares services or to other organizations to help them with their needs.
Completes other duties as assigned.
Requirements
The following represent the knowledge, skills, and abilities needed to perform the essential functions of the job.
Bachelor's degree in social work or other human service profession preferred.
Minimum of 2 years of related experience in a nonprofit setting, or equivalent, is required.
Knowledge of basic case management practices is preferred.
Proven experience in de-escalating conflicts and providing support in crisis situations.
Ability to be flexible and provide on-call support for the Emergency Housing and Sexual and Domestic Violence programs.
Ability to handle highly confidential and sensitive matters in dealing with clients and staff.
Ability to always maintain strong boundaries.
Strong written and verbal communication skills.
Ability to multi-task, have a strong attention to detail, and manage different priorities while understanding the big picture.
Commitment to the mission of GoochlandCares.
Must have a valid Virginia driver's license.
Bilingual candidates strongly preferred.
Technical Skills:
Proficiency with Microsoft Office is required.
Ability to learn new software programs/databases.
Knowledge/experience using Apricot Case Management software is a plus.
Physical Requirements and Environmental Conditions:
Must be able to lift up to 50 pounds at times.
Prolonged periods of sitting, climbing, balancing, typing, talking, lifting, operating equipment, and driving.
Frequently exposed to varying inclement weather conditions.
Occasionally may be exposed to potentially hazardous bodily fluids and/or be required to wear personal protective equipment (mask, gloves, etc.).
GoochlandCares is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, gender, creed, color, religion, ethnic origin, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. GoochlandCares is committed to building a healthy, diverse, and inclusive culture where all are treated equitably and are empowered whether receiving or delivering services.
Our mission is to provide basic human services and health care to our Goochland neighbors in need.
Dining Services Aide
Service coordinator job in Tuckahoe, VA
Job Description
Are you currently working in a fast-food restaurant (although no experience is necessary) and wish that you could get to know your customers on a more personal basis and only have to work every other weekend as well as have your day end by 8 p.m.? If so, you we have the perfect position for you as a Dining Services Aide in our lovely dining room providing a pleasant meal experience in our assisted living and memory care community, prepping the dining room for meals, serving meals to our senior residents and some basic cleaning of the dining room after meals.
Are you enthusiastically committed to customer service, where you become a Manorhouse Hospitality Ambassador for our senior residents and their families?
If you are saying, "YES," to learning about The Manorhouse Way! Please just "Apply Now" above to get started. ****************************
Purpose of the Job: Provide a pleasant meal experience for our assisted living and memory care while serving food and beverages. Prepare dining room for meals and clean up dining services areas after meals.
Responsibility for Contacts: Position involves communication with individuals inside and/or outside the Company including direct contact with residents where the nature of the information provided usually follows an established pattern. Such communication requires only normal courtesy.
Responsibilities and Tasks:
1. Consistent and predictable attendance.
2. Support and adhere to the policies, procedures, and provisions of the community's dining services programs.
a. Ensure resident's menu selection is correct and serve plated food.
b. Ensure beverages are at appropriate levels throughout the meal.
3. Clean dining rooms and service areas after each meal. Store all equipment. Clean kitchen equipment, appliances, floors, food storage areas, refrigerator, freezer and sinks according to schedule. Stack, soak, and run dishwasher. Put clean dishes, pots, pans, etc. in appropriate storage place. IF UNDER 18, the employee is not to clean or put away kitchen knives.
4. Become familiar with Safety Data Sheets (SDS) for all cleaning supplies. Attend training as required.
5. Attend training as required as well as complete all Relias training as scheduled.
Knowledge, Skills, Abilities, or Information Required for Completely Satisfactory Performance:
Knowledge of principles for providing customer services including assessments of customer needs and meeting quality standards for services.
Ability to give full attention to what residents are saying, taking time to understand, asking questions as appropriate, and not interrupting.
Understanding of proper table settings for each meal.
Must be willing and have ability to work a flexible schedule that includes evenings, alternating weekends, and some holidays.
Experience: 0 to 3 months in the hospitality industry, fast food, or related field.
Patient Services Coordinator/Receptionist
Service coordinator job in Fredericksburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-ApplyPatient Service Coordinator
Service coordinator job in Fredericksburg, VA
Reports To: Center Manager Shift Schedule: Days, 7am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
* Paid time off (PTO) & 8 company paid holidays
* Tuition reimbursement
* 401k with employer matching
* Competitive health, vision and dental benefits
* Employer paid long term disability benefits
* Pet Wellness coverage, legal assistance and identity protection
* Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
* Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
* Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
* Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
* Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
* High school diploma or general education degree (GED) equivalent.
* Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
* Experience with Electronic Medical Records (EMR) systems, required.
* Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
* Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Patient Services Coordinator Home Health - Full-time
Service coordinator job in Petersburg, VA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Services Coordinator/Receptionist
Service coordinator job in Mechanicsville, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
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