OR/SPD Liaison - Evenings
Service coordinator job in Boston, MA
*One time Sign on Bonus of $8,500.00** Schedule: 2pm-10:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects.
Key Responsibilities:
Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times.
Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance.
Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed.
Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews.
Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD).
Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays.
Responds promptly to surgical team calls regarding instrumentation problems or urgent needs.
Cleans and processes equipment per manufacturer's instructions and safety protocols.
Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries.
Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians.
Minimum Qualifications
Education:
High School Diploma/GED required
Associate's Degree Preferred
Required Area of Study in Sterile Processing
Preferred Area of Study in Sterile Processing and Surgical Technology
Experience:
3 years of SPD experience required
5 years of SPD experience preferred
Licensure/ Certifications:
SPD Tech certification through a nationally recognized accreditation association required.
SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Training Enrollment & Certification Coordinator
Service coordinator job in Boston, MA
Schedule: Monday-Friday 8:30am-4:30pm
Salary: $54,000 - $65,000 annually
The Training Enrollment & Certification Coordinator supports the operational execution of learning and certification requirements across the organization. This role is responsible for managing staff enrollment into required training, monitoring certification status, generating reports, and communicating directly with learners and supervisors regarding deadlines, next steps, and requirements. In addition, this role owns the Learning & Development SharePoint repository, ensuring that department documents, SOPs, job aids, and training assets are accurate, organized, and accessible.
Job Duties:
Training Enrollment & Scheduling Support
• Enrolls staff into required learning programs and maintains roster accuracy across systems.
• Ensures class assignments, waitlists, cancellations, and rescheduling tasks are processed accurately and on time.
• Communicates enrollment confirmations, instructions, and reminders to learners and supervisors.
• Schedules and tracks New Employee Trainings and identifies instructors to facilitate courses.
Certification Tracking & Status Monitoring
• Tracks required certifications (MAP, Relias training, Safety Care, CPR/First Aid, etc.) and updates records as completions occur.
• Runs reports to identify upcoming expirations and overdue certifications and sends notifications accordingly.
• Supports Senior Coordinator in maintaining compliance dashboards and certification logs.
Reporting & Data Integrity
• Pulls routine compliance and enrollment reports for program leadership and other stakeholders as assigned.
• Performs data validation checks and partners with LMS Administrator to resolve data errors or record mismatches.
• Supports audit preparation by ensuring documentation and records are stored and accessible.
SharePoint Repository Ownership
• Owns and maintains the L&D SharePoint document library, including folder structure, file naming standards, access permissions, version control, and archive management.
• Uploads and updates SOPs, job aids, forms, and other training materials in collaboration with Pod 1 and Pod 2 leadership.
[• Ensures staff always have access to the most current approved documentation.
Learner & Stakeholder Communication
• Responds to inquiries related to enrollment, certification status, deadlines, and required next steps.
• Sends standardized notices and reminders to individuals and groups to support timely completion of training.
• Assists in drafting communications for training announcements and process updates.
Other Duties
• Provides operational support during high-volume certification cycles or system transitions.
• Serves as a backup for Senior Coordinator duties during absences or peak workload periods.
• Produces job aids as needed.
• Performs other related duties as assigned.
Typical Requirements:
• 1+ years of experience in training coordination, HR administration, compliance tracking, or related administrative work
• Experience in human services, healthcare, education, or compliance-driven environments
• Familiarity with LMS platforms (Relias preferred)
Preferred /Required Education:
High School diploma or GED required. Bachelor's degree in training, human resources, business administration, business management, or related field preferred. In some cases, experience may be substituted for academic training.
Driving Requirements:
Driving is not required.
Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit ***********************
My Job. My Community. My Vinfen.
Enrollment Coordinator (Intake Specialist)
Service coordinator job in Andover, MA
Are you passionate about helping others and thrive in a fast-paced, patient-focused environment?
IWP (Injured Workers Pharmacy) is seeking a dedicated and compassionate Enrollment Coordinator to join our team! As the first point of contact within IWP for injured Workers, you'll play a crucial role in educating new patients and guiding them through the enrollment process for our specialized Workers Compensation pharmacy services.
What You'll Do
Serve as the initial point of contact for patients referred by Law Firms and Practice Groups via inbound and outbound calls
Educate patients about the value and benefits of IWP's services while completing the intake process using persuasive communication techniques to encourage enrollment
Gathering information from referrals to convert them to active patients during the enrollment call to ensure a smooth first experience with IWP
Coordinate and follow up with patients referred by physicians, and law firms via telephone and text who have enrolled but do not yet need assistance with prescriptions
Manage daily work queues with attention to detail by having a results-oriented mindset to drive urgency
Uphold quality assurance standard by consistently meeting Key Performance Indicators (KPIs) and maintain accurate documentation of all contacts
Use your problem solving, communication, and time management skills to collaborate with Sales, Enrollment, Customer Service (Patient Experience), and Pharmacy teams to resolve any issues or delays with patient shipments
Take ownership of each interaction and go the extra mile to deliver a positive patient experience, being empathetic and demonstrating compassion
What You'll Need to Succeed
Ability to work a full-time schedule:
11:30 - 8:00 PM ET
Rotating Saturdays once fully trained
2+ years of customer service experience (inside sales, account management, call center, hospitality or other client facing roles)
Healthcare industry experience is a plus
Experience with CRM software like HubSpot or similar Bilingual in Spanish (required)
Strong Problem-solving abilities and a proactive mindset
Excellent organization and time management skills
Exceptional attention to detail and commitment to accuracy
Clear, professional verbal and written communication skills
Ability to thrive in a fast moving, team-oriented call center environment
Flexibility and adaptability in response to changing priorities or procedures
Proficient documentation and follow up skills
Bilingual in Spanish (required)
Why Join IWP?
At Injured Workers Pharmacy (IWP), we're more than just a pharmacy - we're
the
Patient Advocate Pharmacy. Every day, we make a real difference in the lives of injured workers around the country by ensuring fast, hassle-free access along with No upfront or out-of-pocket costs for the medications they need.
As a specialized home delivery pharmacy focused on workers compensation, we partner with medical professionals, attorneys, and insurance carriers to help injured workers get back on their feet and live full, productive lives.
But what truly sets us apart? Our people. At IWP, you'll find a team that's passionate, driven, and united by a shared mission of helping injured workers in a time of need. We foster a culture of collaboration, open thinking, and yes - we have fun doing it.
If you're looking for a career with purpose, a team that supports you, and a place where you can grow, IWP is the place to be. We offer competitive pay, outstanding benefits, and exciting opportunities for advancement. Check us out online at *******************
Make A Difference With IWP
Injured Workers Pharmacy (IWP) is proud to be
THE
Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers' compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it's the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you'd like to be part of, we'd love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development.
We are dedicated to attracting and retaining top talent with competitive and fair compensation. The salary range for this role is $22/hr - $26/hr.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
ACCS Housing Coordinator - North County Integrated Team B
Service coordinator job in Leominster, MA
Description and Responsibilities
Adult Community Clinical Services is a Department of Mental Health funded service that is designed to deliver evidence-based interventions within a clinically focused model. Individuals served are diagnosed with mental illness or dual diagnosis and reside in their own homes, apartments, and in group living environments. Our services focus on helping people transition to a more independent environment while maximizing their natural supports by building skills and achieving personal goals. The teams are tight knit, supportive and multidisciplinary. Open Sky's talented clinicians, substance use counselors, nurses, peer staff, housing counselors, outreach counselors, and direct care staff provide quality, compassionate care to the individuals served.
The ACCS Housing Coordinator embraces and operates within the Housing First Principles to set a foundation for pursuing health and recovery goals with people served. They are committed to cultivating mutually respectful partnerships, setting appropriate limits, and maintaining a helping role with individuals served and their family members to provide quality, compassionate care. Housing Coordinators work to establish and maintain mutually beneficial relationships with private landlords and developers to maximize housing opportunities for people served.
Other Key Responsibilities Include:
Engage with and develop relationships with Persons to establish treatment goals and barriers to housing. Assist Persons in addressing CORI or legal issues that may be a barrier to obtaining housing. Provide interventions to facilitate movement of Persons into permanent independent housing, and to support Persons to live in independent housing settings.
Assist people served to secure rental subsidies through affordable housing programs.
Collaborate with the ACCS Integrated Team to establish treatment goals, determine housing and service needs, and eliminate barriers to housing.
Assist with site visits, application, and lease negotiations. Provide education and support to assist Persons in meeting and understanding all lease terms, subsidy requirements and related benefits.
Support Persons as the move, set up, and maintain the household. Collaborate with landlord to ensure apartment is ready for occupancy, perform move-in/out inspection with person served and conduct ongoing safety and cleanliness inspections.
Qualifications
High School Diploma, GED or equivalent required.
Valid Driver's License, reliable and insured vehicle, and acceptable driving record, required.
Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
Medical, Dental and Vision Insurance with Prescription Plan
403b Retirement Plan with Employer Match
Life Insurance (100% Employer-Paid)
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Base Rate USD $22.07/Hr.
Auto-ApplyFamily Engagement Coordinator - Northshore
Service coordinator job in Lynn, MA
Catholic Charities Childcare is seeking an experienced professional to fill the position of family engagement coordinator for our Northshore locations.
The family engagement coordinator serves as a crucial liaison between the childcare programs and the families that we serve. The essential duties and responsibilities of the family engagement coordinator include planning, organizing, and facilitating all components of the family engagement strategies at Catholic Charities Childcare. This involves working closely with program educators, administrators, families, and other partner agencies in the community. This role is an excellent opportunity for individuals interested in developing organizational, communication, leadership, and advocacy skills in the realm of early childhood education.
RESPONSIBILITIES
Develop, update, and submit the program's Family Engagement and Comprehensive Services Plan
Develop and maintain respectful, supportive, and ongoing relationships with families, educators, administrators, and community partners.
Engage one-on-one with families and serve as a resource for families who have questions about Catholic Charities Childcare.
Share the program's Family Engagement Plan/Events with enrolled families annually.
Implement and facilitate components of the family engagement plan mentioned above, which may include but are not limited to:
Develop and facilitate family engagement events quarterly for each site within a calendar year to build family capacity, including but not limited to workshops on parenting skills, mental health support, understanding education benchmarks etc.
Refer families to resources in the community as appropriate.
Serve as a resource to families in navigating the special education referral process when necessary.
Serve as a resource to families for the transition into the classroom, between classrooms
Demonstrate familiarity with the program's core components, policies, and processes and be prepared to explain it to families when necessary.
Support enrollment, recruitment, and marketing efforts.
Work environment in a general office and forward facing within the community.
Maintain professional boundaries and confidentiality.
Local travel as needed.
QUALIFICATIONS
Bachelor's degree in education or relevant field with 2 years of experience, Master's degree preferred.
Experience working in the early childhood education field especially working with students and families from historically underserved communities.
Communication and problem solving, attention to detail and relationship building and collaboration skills.
Ability to carry out multiple projects concurrently with excellent organization.
Proficient with Microsoft Office Suite, including Google Docs, Sheets, and Power Point
Bilingual Spanish or other language preferred.
Our benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours ).
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training.
Visit us at: *************
3/25
Auto-ApplyOutreach Coordinator - Hourly Position
Service coordinator job in Boston, MA
Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 15 partners. These pairs meet weekly throughout the school year to accelerate students' reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve grade 1-4 student literacy.
GENERAL STATEMENT OF POSITION
The Outreach Coordinator, under the supervision of the Deputy Director, is responsible for recruiting new volunteers in Boston to serve as Literacy Coaches. The Outreach Coordinator will build relationships with community partners and influencers, attend community events, conduct information sessions, and promote Literations volunteer opportunities online and in-person, with an immediate emphasis in Dorchester, Roxbury, and Mattapan. Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed
The Outreach Coordinator is part of the Recruitment and Training Team and will work closely with the Volunteer Coordinator and the Training Specialist. They will also interface regularly with Literations's Operations and Program Teams.
Ideal candidates should have a strong commitment and drive for deep and robust community engagement and feel comfortable exploring and navigating various communities and environments. Successful candidates will feel excited about the opportunity to develop and deepen community relationships and partnerships.
RESPONSIBILITIES
Goal Setting and Planning
In collaboration with the Deputy Director, Recruitment and Program Departments, set annual goals for number of events, inquiries, attendees at events, and applicants by site that align with overall programmatic needs
In collaboration with the Deputy Director, develop outreach plan for recruitment methods and timing of outreach within distinct communities in order to reach annual goals
Establish Sources
Review historic outreach efforts and determine most successful sources for recruiting new volunteers as well as underutilized and/or untapped sources
Conduct community/neighborhood audits in order to determine locations, organizations, community influencers that can serve as volunteer sources
Relationship Building
Conduct outreach and establish/grow relationships with community organizations and influencers; and develop strategies for utilizing existing and growing network as sources for prospective volunteers
Manage relationship with AARP Massachusetts to support ongoing outreach efforts
Outreach
In partnership with Literations Marketing VISTA, create a schedule of social media outreach and develop engaging promotional materials to use for online and in-person outreach opportunities
Publicize information sessions and volunteer opportunities online and in communities
Research and attend community events, schedule and conduct in-community information sessions
Develop and manage a Volunteer Ambassador program to engage existing volunteers in Literations's recruitment efforts
Manage Literations Active-ation Program by creating and executing a social, educational, and recruitment-based calendar of events based on volunteer interests in order to support both volunteer retention and recruitment needs
Past events include coffee hours, fireside chats with external specialists, technology workshops, yoga sessions, etc.
Customer Service
Utilize Literations's Applicant Tracking System (Breezy HR) to monitor, track, and provide top-quality customer service to prospects until they convert to applicants
Support the Recruitment Team with 2-3 hours of applicant interviews per week, depending upon time of year
Other
Prepare monthly outreach reports, attend regular recruitment and staff meeting, collaborate with recruitment, operations, and program teams as needed
Other duties as assigned
QUALIFICATIONS
Strong familiarity with Boston neighborhoods and communities (resident preferred)
Excellent public speaking, interpersonal, and customer service skills
Current and valid driver's license and regular access to a vehicle is essential for this role
Experience with community organizing and/or engagement
Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed
Ability to work productively with a diverse group of community stakeholders, volunteers, and staff and an appreciation for working with older adults and intergenerational work
Patience, flexibility, a sense of humor, and creativity and initiative when solving problems
Strong technology skills, including basic knowledge of email and Zoom and the willingness to learn new systems
Reliable wifi/internet access
Bi/multilingual a plus
HOURS AND COMPENSATION
This is a non-exempt, hourly (20-25 hours/week) position, with a starting range of $23-$27/hour. While Literations practices a hybrid work model, this position will be heavily community and in-person focused within Boston and Boston neighborhoods. Benefits include monthly travel allotment, access to a 403b retirement plan (includes an employer match of up to 2%), hybrid work schedule, generous personal time, and a supportive working environment.
You can learn more about Literations by visiting ********************
Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.
Housing Assistant Coordinator
Service coordinator job in Boston, MA
The Boston Public Health Commission's Homeless Services Bureau (HSB) provides emergency shelter, job training, behavioral health support, and housing services to unhoused individuals in Boston. We serve close to 5,000 individuals every year, and are one of the largest providers of emergency shelter in New England. We aim to make homelessness in Boston rare, brief, and one time. We do that by problem-solving with new guests at the front door to try to prevent anyone from entering homelessness to begin with. For individuals who do become homeless and use our shelters, we help them quickly move out of homelessness and find a safe place to call home. Once housed, we provide in-home supports to ensure someone does not return to homelessness. We use a Housing First and racial justice framework, which is built on the foundation that housing is a social determinant of health, a basic need that everyone deserves, and does not require sobriety. We believe that everyone, with the right support, can succeed in housing. We foster evidence-based approaches such as trauma-informed care, harm reduction, and motivational interviewing in the delivery of our services, and ensure services are low-threshold and accessible to our guests.
Housing: Our housing team helps clients quickly find and move out of homelessness and into permanent housing and then helps clients succeed in housing. Through housing navigation staff engage clients in housing conversations, help them access all possible housing options, and coordinate unit viewings, lease signings, and move-in logistics. Through landlord relations and housing location, staff build rapport with current and potential landlords, explain program details, and help locate viable housing opportunities. Through housing stabilization staff ensure that clients succeed in housing and do not return to homelessness by providing in-home support and connecting clients to community-based services. Through asset development and income maximization, staff help clients increase their income and apply to and connect to public benefits so that that they can be successful in housing.
Housing staff work quickly and creatively to identify solutions to help each client. Staff are assigned to focus on specific areas of housing support as described below. This position focuses primarily on [insert specific function].
DUTIES: As assigned, responsible for the delivery of services to help clients find, move to, and remain in permanent housing.
Housing Navigation: As assigned Housing Assistant Coordinator
Outreaches to and builds rapport with clients to engage them in housing.
Assists clients to navigate and stay up to date on all possible housing options they may qualify for, including but not limited to subsidized housing, market rate/private housing, shared housing, and permanent supportive housing.
Completes intakes and assessments on participants to determine housing choices, needs, and barriers, which includes completing housing histories and viewing credit reports and criminal background checks.
Creates individual housing plans and identifies strategies to help clients remove barriers and find appropriate housing options.
Assists clients in obtaining all required documents for various housing opportunities.
Searches for housing opportunities and assists clients in interacting with potential landlords and housing providers.
Housing Location and Landlord Liaising: As assigned Housing Assistant Coordinator
Searches online and through all available resources for affordable rental housing options.
Creates, maintains, and regularly updates an inventory of housing options.
Outreaches to potential new landlords and recruits them to become landlord partners in the program.
Completes and coordinates required housing documents including rent reasonableness checklists and housing inspections. Helps client understand their leases and facilitates rent sharing agreements when necessary.
Matches clients' needs and choices with housing options.
Working with housing navigators, provides mediation and advocacy with landlords as needed to resolve concerns or problems to help the client maintain stable housing.
Coordinates move-in logistics, including understanding and signing the lease and obtaining furniture initial start-up funds.
Department-wide responsibilities
Engages all clients using a Housing First approach, delivers services using principles of trauma-informed care and harm-reduction, and promotes racial equity.
Actively coordinates with other departments to provide integrated services to guests.
Maintains up to date and accurate service plans, client files, and client records/documents, entering timely and accurate data into BPHC's and the City's HMIS databases.
Coordinates referrals and connects clients to key services to help them find and succeed in housing, including but not limited to external housing navigation services, benefits and income maximization, community-based resources, and stabilization services.
Transports clients to critical appointments to find and/or maintain housing.
Participates in regular team meetings and trainings.
Life Enhancement Coordinator, per diem
Service coordinator job in Boston, MA
Under direction of the Community Life Leader, the Life Enhancement Coordinator will demonstrate a strong commitment to the philosophy and goals of the mission of Hebrew Senior Life and recognize patient dignity and choice in aspects of daily life. Provide support and direction to the interdisciplinary team to meet all the needs of the patients, their families and unit staff by actively participating in activities, unit duties, meetings and the social environment of the unit. Strive to make every encounter with a patient's and families into a positive and meaningful experience and opportunity.
Core Compentencies
* Demonstrates a commitment to teamwork.
* Demonstrates flexibility and willingness to support change.
* Demonstrates ability to promote choice and independence for the patients.
* Demonstrates excellent communication skills.
* Ability to work collaboratively with department staff members, the floor team, and Center-wide committees/task forces.
Position Responsibilities:
* Control and implement the operation of Community Life as it pertains to the assigned floors.
* Act as a professional and effective departmental liaison in interdepartmental matters.
* Assess patients' capabilities to develop and implement therapeutic programs to meet the physical, cognitive, psychosocial, spiritual and sensory needs of individual patients on their assigned unit.
* Develop goal-oriented treatment plans to maximize functioning, maintain and improve health, and provide for the general well being of each patient; communicate them to other staff.
* Provide direct patient care, and work collaboratively with interdisciplinary team to implementation treatment plans for patients.
* Adapt programs as necessary to ensure success.
* Lead program development of relevant specialized programming in collaboration with the Life Enhancement Leader.
* Attend floor meetings and participate in floor decision-making.
* Document patient progress through timely completion of assessment, MDS, quarterly notes, and other paper work as requested.
* Prepare monthly floor calendar.
* Assist in coordination of Center-wide activities.
* Guide volunteers to assist with programs.
* Identify and hire vendors, with supervisor approval, to provide programs on assigned floors.
* Participate in process improvement. Offer input and ideas to improve systems and processes.
* Work within the community at large to establish positive relationships to provide intergenerational programs and other community-based programs.
* Keep patients informed of activities and, working collaboratively with other departments, take responsibility for ensuring transport of patients to and from programs.
* Implement in-services for departmental, floor, and/or Center- wide staff to educate them about programs in general or some specific aspect to increase understanding about the contribution of life enhancement therapy to Community Life.
* Assist in departmental duties that keep the department neat, orderly, and professional.
* Increase the knowledge base through participating successfully in classes, conferences, and workshops both within and outside of the Center. Apply knowledge gained.
* Assist in orienting and training new staff, students, and volunteers.
* Provide additional training and support to staff who need help with documentation; audit documentation on assigned floors as requested.
* Mentor students and volunteers as requested.
* Assist Nurse Manager with floor projects, implementation of culture change and other unit-specific needs.
* Meet with supervisor regularly to review the Community Life on the assigned units, address problem areas (including clinical issues), and determine the progress toward the individualized annual goals.
* Order equipment and supplies for assigned floors with the approval of the Life Enhancement Leader. Ensure supply storage areas are neat and orderly.
* Perform other related duties as requested.
Qualifications:
* Bachelors Degree preferred. Degree in Therapeutic Recreation preferred.
* Experience working in Recreation Therapy, or similar field.
* Experience executing programs.
* Must have strong communication, time management, and leadership skills.
* Ability to work in a team environment.
* Must have the ability to take initiative.
* Must maintain therapeutic boundaries.
Physical Requirements:
* Contact with patients under a wide variety of circumstances, which may include exposure to unpleasant odors, sights, and sounds.
* Push occupied wheel chairs on flat surfaces, and up/down ramp up to 50 lbs.
* Gloves and masks worn occasionally.
* Standing, walking, and sitting.
* Transporting and assisting with transferring patients.
* Lifting supplies and equipment up to 50 lbs.
* Some reaching, stooping, squatting, bending, kneeling and crouching.
Remote Type
Salary Range:
$52,913.00 - $79,370.00
Auto-ApplyResource Case Coordinator/Teacher 2025-2026
Service coordinator job in Derry, NH
Resource Case Coordinator/Teacher Contract Period: Academic-year position, 186 days, salaried, exempt Supervisor: Associate Dean of Academics - Special Education Director Qualifications: NH DOE General Special Education Certification or NH DOE Statement of Eligibility for General Special Education Classroom
● Implements effective specialized instructional practices to meet the needs of the learners.
● Plans specialized instruction that focuses on student goals and is supported by research.
● Assesses student progress, provides feedback in a timely manner, and alters instruction based on that
feedback.
● Communicates and adheres to clear grading procedures aligned with department policy.
● Monitors and documents progress of students and issues reports based on department timelines.
● Maintains accurate student records and data, including grades and attendance.
● Utilizes appropriate and available resources (technology, professional growth opportunities,
collaboration).
● Communicates proactively with students and all other stakeholders (including parents and district
LEAs) regarding student progress.
● Provides support and remediation for students outside of class time.
● Provides case management that complies with Pinkerton, state, and federal guidelines/laws. Department
● Exhibits enthusiasm, cooperation, and professionalism with respect to department responsibilities.
● Engages and participates in department meetings, professional learning communities, and common
planning.
● Displays professional growth in relation to individual, department, and school initiatives.
● Collaborates and shares expertise or areas of professional growth with colleagues.
● Communicates effectively and respectfully with department members.
Participates in
Specialized instruction planning
Inventory and budgeting
General supervision
Professional growth
Departmental responsibilities
Displays
Professionalism
Appropriate conduct and behavior
Punctuality
Care of equipment and facilities
Reliability
Appropriate management techniques
Strong communication skills (written & verbal)
K-8 METCO Academic and Enrichment Coordinator
Service coordinator job in Lincoln, MA
Reports to: METCO Director Work Year: 185 school days + 15 additional days, to be scheduled in collaboration with the METCO Director The K-8 METCO Academic and Enrichment Coordinator works directly with the METCO Director to implement day-to-day supports for students, families, and teachers. The K-8 METCO Academic and Enrichment Coordinator provides frontline services that address student/family needs, promote integration, and ensure effective delivery of METCO programming across both schools.
Excellent Opportunity:
This position is an excellent opportunity to work in the Lincoln Public Schools and to gain experience in K-8 public education.
Responsibilities:
* Serve as the primary point of contact for K-8 families regarding academic, cultural, and social-emotional support.
* Attend and participate in K-8 IEP meetings as a collaborative team member to strengthen relationships between home and school, offer culturally informed support to students, families, and staff, and assist in implementing action items as needed.
* Participate in Lincoln METCO enrollment process and attend Connection Meetings.
* Address and manage bus conduct issues and act as liaison between families, drivers, and bus monitors.
* Oversee METCO-related afterschool academic and enrichment programming and coordinate with the Afterschool Activities Coordinator.
* Coordinate lunch bunches, affinity groups, and student leadership activities to promote belonging and peer connections.
* Co-lead new student and family orientations during the summer and assist families with transitions and ongoing engagement.
* Attend parent/teacher conferences as needed to provide support and ensure communication between home and school.
* Partner with METCO Inc, Lincoln METCO Parent Board, and community organizations to provide enrichment and family resources.
* Plan and participate in events and activities that encourage integration between Boston resident students and Lincoln resident peers.
* Attend the METCO Recruitment event(s) with or in lieu of the METCO Director.
* Participate and/or attend METCO facilitated or sponsored meetings and events during the week and on some weekends.
* Supervise bus monitor(s).
Qualifications:
* Bachelor's degree in Education, Counseling, Social Work, or related field required; Master's preferred.
* Experience working in K-8 school settings with diverse student populations preferred.
* Strong communication and relationship-building skills with families, students, and staff.
* Ability to manage multiple priorities, including academic, behavioral, and family engagement needs.
* Experience designing and implementing enrichment programs and student supports.
* Commitment to equity and cultural responsiveness.
This is a non-union position.
Lincoln, Massachusetts
Lincoln is a residential suburb located 12 miles northwest of Boston. Established in 1754, the town has a rich history dating to our country's Revolutionary period and has maintained many of its early characteristics and traditions. The community places a high value on public education, open space, diversity, and community involvement.
The school system has a well-earned reputation for educational excellence, offering innovative, student-centered instruction in an inclusive setting with small class sizes. The district serves students PreK-8 at two schools: the PreK-8 Lincoln School, which serves Lincoln-resident families, Boston-resident families participating in the METCO program, and the children of staff members; and the PreK-8 Hanscom School, which serves military families living on the Hanscom Air Force Base.
Interest in Lincoln Public Schools
Our district's core values are: excellence and innovation in teaching and learning, respect for every individual, and collaboration and community. We are excited to welcome new staff members who share those values, and who bring a range of prior experiences in education and in life.
As a district, we ensure that applicants are employed, assigned, and promoted without regard to their age, race, religion, sex, gender identity, sexual orientation, active military/veteran status, disability, national origin, pregnancy or pregnancy-related conditions, or housing status. We actively seek applications from a diverse range of candidates who share a common commitment to children and to maintaining a positive and collaborative culture.
You can learn more about the Lincoln Public Schools at ***********************************
Social Services Coordinator, Boston, MA
Service coordinator job in Boston, MA
About KIND Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary: KIND seeks a Social Services Coordinator to work with KIND's child clients and their families to identify needs and gaps in services, assist families in accessing services related to education, health, mental health, housing, mediation, and childcare and provide leadership in establishing and sustaining relationships with local and state social services partners.
This position is contingent upon continued funding.Essential Functions
Develops and maintains a knowledge base of social services available to clients in assigned work areas.
Develops relationships with community coalitions in areas of high client concentration.
Establishes working relationships and partnerships with local service providers and administrators in each service area to enhance the referral process.
Conducts assessments of referred clients, including the larger context in which the child is living, identifying needs, barriers, and safety concerns.
Maintains documentation regarding attempts to access services and service delivery.
Tracks and reports client data, outreach actions and outcomes, and general information for program evaluation, performance quality, and development purposes.
Completes referrals to services, assists families in completing intake requirements for these services, and follow up as necessary.
Assists KIND legal staff in working with families in crisis and transition.
Works with other KIND Social Services Coordinators nationally to develop best practices, protocols, and provide training and support on relevant topics for KIND staff.
Conducts training to support pro bono attorneys and community social providers.
Works closely with other legal services providers, law firms, corporations, and law schools in relevant jurisdiction(s) to identify and support resource-sharing amongst these partner agencies.
Supervises interns and volunteers.
Other duties as assigned.
Qualifications and Requirements
Undergraduate degree in Social Work or related field, preferably in counseling, or related specialty.
Minimum of 2 years of experience working with children, preferably unaccompanied minors, immigrant and refugee children.
Ability to work collaboratively, and preferably, prior experience working with attorneys, law firms, or other legal service providers.
Strong communication skills.
Experience working with teams of social service providers and advocating on behalf of clients.
Ability to verbalize and implement therapeutic-focused strategies for children/families.
Ability to effectively conduct trainings in person and virtually, including attorney training and presentations for child clients.
Familiarity or ability to work with adult caretakers, or training in trauma-informed parenting.
Ability to manage, create and oversee various events that aim towards bringing resources and services to child clients.
Ability to network with local coalitions to establish strong relationships to allow for cross-referrals.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM, and email with KIND's team, and have in-person meetings with clients
Excellent written and oral communication skills in English (and Spanish - required for direct communication with the children we serve and their caregivers, the majority of whom are Spanish-speaking).
Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment preferred but not required.
Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website:
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Auto-ApplyChildren's Program Direct Staff
Service coordinator job in Freetown, MA
Job Description
Are you ready for a thrilling opportunity to make a significant impact in the lives of children? Look no further, because Crystal Springs is seeking a passionate individual like you to join our team as a Children's Program Direct Staff. Imagine being the positive role model that these children need, providing them with a safe and nurturing environment to thrive in. Your days will be filled with laughter, joy, and the satisfaction of knowing that you are making a difference in their lives.
At Crystal Springs, we value our employees and believe in recognizing their hard work and dedication. The compensation for this role begins with a base pay starting at $18.50 per hour (without experience). It also includes a shift differential: earn up to $3 per hour extra for weekend shifts, $2 per hour extra for evening shifts, and $1 per hour extra for overnight shifts, allowing you to increase your earnings based on your availability. We also offer Education & Experience Incentives: earn extra hourly incentives for educational degrees, specific licenses such as a Certified Nursing Assistant (CNA), and/or years of experience. So if you're ready to embark on an exciting journey of making a difference in the lives of children, apply now and join our team of passionate individuals at Crystal Springs!
Full-time, Part-time,
A mandatory 1 week of training is required with a schedule of Monday - Friday 8:00 am - 4:30 pm.
OUR EXCELLENT BENEFITS AND PERKS
403 B Retirement Plan
Medical, dental, and vision
FSA
Employee Assistance Program (EAP)
Life insurance
AD&D
Long-term disability
Exclusive savings on auto and home insurance
Discount programs
Professional development and e-learning
Nursing LPN education assistance opportunities
Does this sound like the perfect fit? Keep reading to learn more!
MORE ABOUT US
Crystal Springs is a residential facility for individuals with disabilities. For over seven decades, we have been a beacon of care and support, fostering a nurturing environment where everyone is not just seen but truly valued. Our unwavering mission is to empower individuals on their unique journeys toward reaching their fullest potential and attaining the highest levels of independence. With exceptional programs and a dedicated team, we offer specialized educational, therapeutic, and residential services within our residential community.
YOUR DAY-TO-DAY
As a Child Care Residential Specialist, you play a vital role in helping our students overcome challenges and gain the independence and control they deserve. You are the bridge between their current accomplishments and their dreams for the future. From assisting with personal hygiene to teaching cooking skills, managing households, fostering friendships, promoting good health, organizing recreational activities, and fostering community involvement, you have the thrilling opportunity to make a meaningful impact in all aspects of their lives.
Here's what you need to become our Child Care Residential Specialist:
18+ years of age
Must have a valid driver's license
Capable of remaining awake during overnight shift to ensure the safety and well-being of students
Able to work holidays and weekend shifts as required
Able to perform activities of daily living
Able to perform physical interventions as necessary to provide the safest environment for our students
ARE YOU EXCITED ABOUT THIS RESIDENTIAL COUNSELOR JOB?
If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our quick and easy online application!
Due to the nature of this position, potential employees will need to pass a background check, drug screening, and tuberculosis (TB) test.
Statement of Nondiscrimination
Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.
Employees will be expected and required to perform all essential functions with or without accommodation. Crystal Springs will make reasonable accommodation in compliance with state and federal disability laws.
Job Posted by ApplicantPro
Coordinator, Graduate Student Life and Leadership
Service coordinator job in Wellesley, MA
The student worker will provide support to the Director of Graduate Student Life and Leadership in event management and administrative support with communications and finances.
Essential Responsibilities:
Responsible for supporting the planning and execution of Graduate Student Services signature and Tradition summer events such as Summer Red Sox Night, Summer Club Fair, Community Values Orientation session. Support the planning and development of fall events such as Fall Harvest Dinner, Club Fair, Founders Day.
Event planning support may include but is not limited to scheduling rooms, confirming catering, creating and maintaining the RSVP process for events, providing registration and check-in support, marketing events, working with outside vendors as needed, and collaborating with other offices on campus as needed, etc.
Support volunteer management for events including marketing volunteer opportunities to peers, confirming eligibility, and following up with tasks and assignments.
Assist in the management and development of Engage.Babson to ensure that the platform has updated registration forms for clubs, events. Assist in the development of the budget/finance module and orientation app.
Assist in reconciling purchases with the PCard, donations, and financial tracking for graduate clubs
Manage the financial reconciliation process for the end of year GSC and graduate club Workday accounts
Develop and coordinate marketing materials for GLL events and select signature graduate programs
Additional projects or tasks will be assigned based on the current and evolving needs of the Office of Graduate Student Services and the graduate school.
In addition, a successful student worker will demonstrate strong ethical standards, flexibility, adaptability and will be able to function within a collaborative team environment. The GLL student worker must maintain a positive attitude and represent the College and office professionally and appropriately.
Professional competencies and learning outcomes associated with the position:
Integrity and discretion dealing with sensitive financial and other information.
Flexibility and adaptability to changing circumstances; ability to develop creative solutions to complex problems
Excellent organizational skills with the ability to appropriately prioritize tasks and adjust to changing priorities.
Strong written and verbal communication skills are essential; must be able to communicate with people of diverse backgrounds from the general public, all levels of the College, and the business community.
Able to work sensitively with ethnically, culturally, and socially diverse students, staff, and faculty.
Ability to handle multiple projects with frequent deadlines in a fast-paced, high-pressure environment.
Flexibility and willingness to assume new tasks and special projects.
Ability to take initiative and complete tasks with minimal supervision.
Strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
Other Notes:
This position is part time May 19, 2025 through August 31, 2025.
Auto-ApplyHousing Coordinator
Service coordinator job in Brockton, MA
JOB SUMMARY: The Housing Coordinator will oversee all re-housing and stabilization services to families within the Family Services Branch. She/he will provide structure and oversight to our Supportive Housing Program, and all community based rapid re-housing services. She/he will identify, pursue, and maintain affordable housing opportunities for families, while promoting self-sufficiency, empowerment, and stabilization for families. The Housing Coordinator will accept and display the values of caring, honest, respect, and responsibility.
PROGRAM/DEPARTMENT RESPONSIBILITIES:
Provide leadership to the Old Colony Y in development of a housing network of public and private housing entities and landlords
Provide coordination of rapid re-housing and stabilization services for the Family Services Branch
Support case management team in development of a strength-based re-housing and stabilization assessment plan for each family
Monitor families progress/efforts in housing search and placement
Accompany families to open houses/apartment viewings and/or lease signings
Develop and maintain housing resources, housing programs, housing benefits, etc. for all Family Services Branch
Develop relationships and maintain communication with landlords and public and private housing agencies
Organize housing inventory with relevant and updated housing information
Collaborate with program staff to assist families with their needs, overcome barriers, and assist with developing self-sufficiency goals
Conduct outreach and survey communities to identify permanent housing resources
Review clients' income and expenses, credit histories, and CORI/criminal background checks in order to determine potential barriers to housing
Conduct housing workshops and/or groups including orientation upon clients entry to program
Make all accommodations necessary (i.e., space, phone, transportation etc.) to help families in their housing search activities
Maintain regular contact with the Case Managers to assess the family's progress in meeting its housing search obligations and to address any barriers to obtaining and maintaining permanent housing
Oversee maintenance of families in housing and oversee Rapid-Rehousing stabilization plans for 18 months after placement
Foster a harmonious atmosphere within the program by helping clients to identify and resolve social and other problems
Maintain up-to-date client records in locked file cabinet
Participate in staff meetings, weekly clinical meetings, community meetings and trainings as requested by the Director
Bilingual Spanish-speaking Recovery Coach - Community Outreach Specialist (Eastern Massachusetts)
Service coordinator job in Boston, MA
Marigold Health is looking for a Bilingual Spanish-speaking Certified Recovery Coach to join our team as a Community Outreach Specialist in Southeastern Massachusetts as a part of our Community Outreach and Engagement team! The Outreach Specialist will work in the community to help enroll new members in the Marigold peer services platform and partner with local providers and community leaders. You will use a variety of ways to connect with potential members such as visiting local provider locations, attending community events, and phone & SMS outreach. You should apply if you consider yourself to be outgoing and are passionate about mental health and substance use recovery. What You'll Do
Schedule and attend visits at our provider partner sites, various community events and community locations such as inpatient treatment centers, methadone clinics, libraries, police stations, and health fairs
Share information about Marigold Health's peer recovery services and help people download our app and start receiving the services
Reach out to potential members via text (SMS) message, cold calls, or mail
Spread Marigold Health's mission to put a Peer in the pocket of every person who needs it
Support the relationship between Marigold and our provider partners
Work towards targets and goals set by our contracts
You have flexibility in your availability to work early mornings and/or evenings
What You Have
2-3 years of experience in a community outreach role or in healthcare sales
Ability to get a read on a person and make them feel comfortable
You're working toward becoming a Certified Recovery Coach certification in MA or already are one
Self-starter: you can work independently to get things done, even when it gets busy
You can speak and write confidently, making sure everyone understands what you're saying
Willingness and comfort travelling about 75% of the time to various places
You're willing to adjust your schedule to meet people at times when our sites are busiest
Comfort with Microsoft Office Suite and Google Calendar
Excellent time management skills and ability to work with short timelines
You can think critically and find solutions to challenges
You thrive in a dynamic and exciting environment, working towards an important mission
...And it would be nice if you have:
Experience working in healthcare
Knowledge of peer services or recovery coaching
Experience with using technology to improve healthcare
Reporting, Compensation and Benefits
You will report to Claire, our Director of Operations
This is a full-time, exempt, salaried role
The base salary for this role will be $50,000 - $63,000 with opportunity for monthly bonuses
Equity
Accrual of 20 days of PTO
9 days of sick time
8 paid company holidays and 2 floating holidays
Company-paid health insurance premiums and 65% coverage of premiums for any dependents
More About Marigold Health Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association. Our core values are authenticity, candor, and ambition. Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities. Inclusion is at the core of what we do. We're working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face. Marigold Health is an equal opportunity employer.
Auto-ApplyBehavior Clinician (BCBA) - Youth Day Program
Service coordinator job in Concord, MA
The Guild utilizes the collaborative efforts of leading professionals, best-practice approaches, tailored curricula and unmatched care to treat the individuals we serve. Mission: The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community.
At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.
Summary:
The Behavior Clinician (Youth Day Program) is responsible for conducting behavioral assessments, selecting function-based interventions, and developing behavior support plans. S/he/they assist in staff training, crisis intervention and make recommendations to students' educational teams regarding behavioral support and strategies. Additionally, the Behavior Clinician I may develop skill acquisition programs, attend team meetings, provide supervision to behavior department personnel, and represent the Clinical Department to outside agencies.
Major Duties/Responsibilities:
* Ensure policies/procedures regarding behavior management adhere to all regulatory and agency guidelines.
* Participate in IEP development and progress monitoring; working cooperatively with Educational and Residential staff to address the needs of students across settings.
* Conduct Functional Behavior Assessments and develop corresponding Behavior Support Plans
* Provide formal staff training for behavior support plan implementation in school and residential settings.
* Provide informal staff training by modeling behavior support plan implementation and appropriate staff-student interactions in school and residential settings.
* Monitor and provide feedback to staff based on direct observation of behavior plan implementation.
* Evaluate Behavior Support Plan implementation and effectiveness, making revisions and programmatic changes as needed.
* Develop individualized programming and data tracking using comprehensive assessments and curricula (e.g., VB-MAPP, ABLLS-R, AFLS, and EFL)
* Develop and supervise implementation of skill acquisition programs for social and functional living skills in school and residential settings.
* Lead classroom and residential group sessions that target social and functional living skills.
* Participate in off-site evaluations as part of the admissions process.
* Coordinate with student support services and mental health clinicians to provide monthly parent training sessions.
* Present data analysis of student behavior and provide recommendations to multidisciplinary teams.
* Instruct ABA-based training sessions during Pre-Service training for new staff.
* Assist with implementation of RBT training for Guild staff.
* Provide support to milieu services by providing crisis management and problem solving, facilitating community experiences, classroom coverage, and classroom assistance.
* Assist with implementation of PBIS and trauma-sensitive frameworks.
Essential Job Functions
* Regular attendance at work is an essential function of the job including inclement weather.
* Demonstrated evidence of mature judgment, good interpersonal skills, a desire to enrich individuals' lives and a willingness to learn.
* Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs.
* Must be able to organize, plan, and prioritize activities with specific attention to higher level strategies while ensuring that details are also effectively addressed.
* Proficiency in written and spoken English is an essential function of the job.
* Pass Guild Driving test to access Guild vehicles for transportation of individuals.
* Must be able to implement crisis intervention techniques as necessary, including Nonviolent Crisis Intervention (via certification through CPI)
* The ability to assist individuals in evacuation from the residence.
* The ability to provide clinical coverage in the residences during school intercession breaks.
Qualifications:
* Master's degree in ABA, Education, Psychology or related field required.
* Training or experience with a population with developmental disabilities and social/emotional challenges preferred.
* Experience in developing, writing, implementing, and evaluating the effectiveness of behavior programs.
* Experience in completing and summarizing behavioral assessments.
* A valid driver's license.
* Must meet background check requirements.
* Proficiency in Microsoft OfficeSuite.
Community Outreach Specialist - Deaf & Hard of Hearing Professionals
Service coordinator job in Worcester, MA
Pay: $19.00 per hour
Job description:
Community Outreach Specialist - Deaf & Hard of Hearing Professionals
Worcester County
Pay: $19.00 per hour
Position Type: Full-Time (40 hrs) & Part-Time (28 hrs) | Weekdays | Hybrid after 90 days
About the Role
Do you believe every Deaf or Hard of Hearing person deserves the tools, support, and confidence to live independently?
We are seeking Deaf and Hard of Hearing professionals fluent in ASL to join our team as Independent Living Specialists. In this role, you'll use your lived experience to empower others, providing advocacy, resources, and peer support throughout Worcester County.
This position combines direct consumer support with community engagement, and offers the opportunity to make a meaningful impact while working in a supportive and inclusive environment.
What You'll Do
Provide one-on-one support to Deaf and Hard of Hearing individuals in their homes, the community, and our office.
Assist consumers with setting goals, building life skills, and navigating services and systems.
Offer peer guidance, encouragement, and advocacy.
Share information, referrals, and access to community resources.
Participate in workshops and local events.
Travel locally to meet with consumers in various settings.
What We're Looking For
You identify as Deaf or Hard of Hearing.
Fluency in American Sign Language (ASL).
Reliable transportation and valid driver's license.
Ability to work on-site for the first 90 days; hybrid schedule (3 remote days/week) available afterward.
Availability Monday-Friday, daytime hours.
Preferred Qualifications:
Experience in human services or working with the Deaf community.
Basic computer skills (email, databases, Microsoft Office).
Compassionate communicator who can provide clear, supportive guidance.
Benefits
401(k) with employer match
Health, dental, and vision insurance
Paid time off
Flexible schedule
Location: Worcester, MA 01602 (Hybrid after 90 days)
Must be able to commute to Worcester, MA.
Relocation required prior to start date if living outside the area.
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Ability to Commute:
Worcester County, MA (Required)
Ability to Relocate:
Worcester County, MA: Relocate before starting work (Required)
Work Location: In person
Life Enhancement Coordinator II
Service coordinator job in Boston, MA
Under direction of the Community Life Leader, the Life Enhancement Coordinator will demonstrate a strong commitment to the philosophy and goals of the mission of Hebrew Senior Life and recognize patient dignity and choice in aspects of daily life. Provide support and direction to the interdisciplinary team to meet all the needs of the patients, their families and unit staff by actively participating in activities, unit duties, innovative technology, meetings and the social environment of the unit. Strive to make every encounter with a patient's and families into a positive and meaningful experience and opportunity.
II. Core Compentencies
* Demonstrates a commitment to teamwork.
* Demonstrates flexibility and willingness to support change.
* Demonstrates ability to promote choice and independence for the patients.
* Demonstrates ability to manage time and multiple expectations effectively.
* Demonstrates excellent communication and written skills.
* Demonstrates ability to navigate a variety of technological equipment.
* Ability to work collaboratively with department staff members, the floor team, and Center-wide committees/task forces.
I. Position Responsibilities:
* Control and implement the operation of Community Life as it pertains to the assigned floors.
* Act as a professional and effective departmental liaison in interdepartmental matters.
* Assess patients' capabilities to develop and implement therapeutic programs to meet the physical, cognitive, psychosocial, spiritual and sensory needs of individual patients on their assigned unit.
* Develop goal-oriented treatment plans to maximize functioning, maintain and improve health, and provide for the general well being of each patient; communicate them to other staff.
* Communicate with family in order to provide updates on patient engagement status and interests/preferences.
* Support patient's connections to family members (video calls, family visits, phone calls, etc).
* Provide direct patient care, and work collaboratively with interdisciplinary team to implementation treatment plans for patients.
* Ability to communicate clearly with patients and their families, peers and staff, both verbally and in writing.
* Ability to adapt programs based on infection control policies in place and as necessary to ensure success.
* Lead program development of relevant specialized programming in collaboration with the Community Life Leader and Associate Community Life Leader.
* Utilize computer applications required, including MS Office (Outlook, Word, Excel, PowerPoint), communication applications, applicable streaming programs, remote programs, internal hospital wide sound system and other technological programs.
* Attend floor meetings and participate in floor decision-making.
* Document patient progress through timely completion of assessment, MDS, quarterly notes, and other paper work as requested.
* Prepare monthly floor calendar.
* Assist in leading and coordination of Center-wide programs and special events at the direction of Community Life Leader and Associate Community Life Leader.
* Guide volunteers to assist with programs.
* Identify and hire vendors, with supervisor approval, to provide programs on assigned floors.
* Participate in process improvement. Offer input and ideas to improve systems and processes.
* Work within the community at large to establish positive relationships to provide intergenerational programs and other community-based programs.
* Keep patients informed of programs and other person centered services and collaborate with other departments to support with scheduling and transport to and from programs as needed.
* Implement in-services for departmental, floor, and/or Center- wide staff to educate them about programs in general or some specific aspect to increase understanding about the contribution of life enhancement therapy to Community Life.
* Assist in departmental duties that keep the department neat, orderly, and professional.
* Increase the knowledge base through participating successfully in classes, conferences, and workshops both within and outside of the Center. Apply knowledge gained.
* Assist in orienting and training new staff, students, and volunteers.
* Provide additional training and support to staff who need help with documentation; technology; audit documentation on assigned floors as requested.
* Mentor students and volunteers as requested.
* Assist Nurse Manager with floor projects, implementation of person centered care and other unit-specific needs.
* Meet with supervisor regularly to review the Community Life on the assigned units, address problem areas (including clinical issues), and determine the progress toward the individualized annual goals.
* Order equipment and supplies for assigned floors with the approval of the Community Life Leader and Associate Community Life Leader. Ensure supply storage areas are neat and orderly.
* Perform other related duties as requested.
II. Qualifications:
* Bachelors Degree preferred. Degree in Therapeutic Recreation preferred.
* Experience working in Recreation Therapy, or similar field.
* Experience executing programs.
* Proficiency in the use of pertinent computer applications required.
* Must have strong written and verbal communication, time management, organizational and leadership skills.
* Ability to work in a team environment.
* Must have the ability to take initiative.
* Must maintain therapeutic boundaries.
III. Physical Requirments:
* Contact with patients under a wide variety of circumstances, which may include exposure to unpleasant odors, sights, and sounds.
* Push occupied wheel chairs on flat surfaces, and up/down ramp up to 50 lbs.
* Gloves and masks worn occasionally.
* Standing, walking, and sitting.
* Transporting and assisting with transferring patients.
* Lifting supplies and equipment up to 50 lbs.
* Some reaching, stooping, squatting, bending, kneeling and crouching.
Remote Type
Salary Range:
$52,913.00 - $79,370.00
Auto-ApplySocial Services Coordinator, Boston, MA
Service coordinator job in Boston, MA
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child's rights and well-being are protected throughout their journey to safety. Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary: KIND seeks a Social Services Coordinator to work with KIND's child clients and their families to identify needs and gaps in services, assist families in accessing services related to education, health, mental health, housing, mediation, and childcare and provide leadership in establishing and sustaining relationships with local and state social services partners.
This position is contingent upon continued funding.Essential Functions
Develops and maintains a knowledge base of social services available to clients in assigned work areas.
Develops relationships with community coalitions in areas of high client concentration.
Establishes working relationships and partnerships with local service providers and administrators in each service area to enhance the referral process.
Conducts assessments of referred clients, including the larger context in which the child is living, identifying needs, barriers, and safety concerns.
Maintains documentation regarding attempts to access services and service delivery.
Tracks and reports client data, outreach actions and outcomes, and general information for program evaluation, performance quality, and development purposes.
Completes referrals to services, assists families in completing intake requirements for these services, and follow up as necessary.
Assists KIND legal staff in working with families in crisis and transition.
Works with other KIND Social Services Coordinators nationally to develop best practices, protocols, and provide training and support on relevant topics for KIND staff.
Conducts training to support pro bono attorneys and community social providers.
Works closely with other legal services providers, law firms, corporations, and law schools in relevant jurisdiction(s) to identify and support resource-sharing amongst these partner agencies.
Supervises interns and volunteers.
Other duties as assigned.
Qualifications and Requirements
Undergraduate degree in Social Work or related field, preferably in counseling, or related specialty.
Minimum of 2 years of experience working with children, preferably unaccompanied minors, immigrant and refugee children.
Ability to work collaboratively, and preferably, prior experience working with attorneys, law firms, or other legal service providers.
Strong communication skills.
Experience working with teams of social service providers and advocating on behalf of clients.
Ability to verbalize and implement therapeutic-focused strategies for children/families.
Ability to effectively conduct trainings in person and virtually, including attorney training and presentations for child clients.
Familiarity or ability to work with adult caretakers, or training in trauma-informed parenting.
Ability to manage, create and oversee various events that aim towards bringing resources and services to child clients.
Ability to network with local coalitions to establish strong relationships to allow for cross-referrals.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM, and email with KIND's team, and have in-person meetings with clients
Excellent written and oral communication skills in English (and Spanish - required for direct communication with the children we serve and their caregivers, the majority of whom are Spanish-speaking).
Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
Committed to practicing and supporting wellbeing and a work-home life balance.
Experience working and communicating in a remote environment preferred but not required.
Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care. - Pre-tax transit and parking spending account. - Employer-paid life insurance and accidental death and dismemberment insurance. - Employer-paid short and long-term disability insurance. For a complete list of benefits, please click here. Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. For more information regarding our Wellness initiatives please visit this link.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
Disclaimer:
KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website:
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Behavior Clinician (BCBA) - Youth Residential Program (Evenings)
Service coordinator job in Concord, MA
The Guild utilizes the collaborative efforts of leading professionals, best-practice approaches, tailored curricula and unmatched care to treat the individuals we serve. Mission: The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community.
At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.
Summary:
The Behavior Clinician (Youth Residential Program - Evenings) is responsible for conducting behavioral assessments, selecting function-based interventions, and developing behavior support plans. S/he/they assist in staff training, crisis intervention and make recommendations to students' educational teams regarding behavioral support and strategies. Additionally, the Behavior Clinician I may develop skill acquisition programs, attend team meetings, provide supervision to behavior department personnel, and represent the Clinical Department to outside agencies.
Major Duties/Responsibilities:
* Ensure policies/procedures regarding behavior management adhere to all regulatory and agency guidelines.
* Participate in IEP development and progress monitoring; working cooperatively with Educational and Residential staff to address the needs of students across settings.
* Conduct Functional Behavior Assessments and develop corresponding Behavior Support Plans
* Provide formal staff training for behavior support plan implementation in school and residential settings.
* Provide informal staff training by modeling behavior support plan implementation and appropriate staff-student interactions in school and residential settings.
* Monitor and provide feedback to staff based on direct observation of behavior plan implementation.
* Evaluate Behavior Support Plan implementation and effectiveness, making revisions and programmatic changes as needed.
* Develop individualized programming and data tracking using comprehensive assessments and curricula (e.g., VB-MAPP, ABLLS-R, AFLS, and EFL)
* Develop and supervise implementation of skill acquisition programs for social and functional living skills in school and residential settings.
* Lead classroom and residential group sessions that target social and functional living skills.
* Participate in off-site evaluations as part of the admissions process.
* Coordinate with student support services and mental health clinicians to provide monthly parent training sessions.
* Present data analysis of student behavior and provide recommendations to multidisciplinary teams.
* Instruct ABA-based training sessions during Pre-Service training for new staff.
* Assist with implementation of RBT training for Guild staff.
* Provide support to milieu services by providing crisis management and problem solving, facilitating community experiences, classroom coverage, and classroom assistance.
* Assist with implementation of PBIS and trauma-sensitive frameworks.
Essential Job Functions
* Regular attendance at work is an essential function of the job including inclement weather.
* Demonstrated evidence of mature judgment, good interpersonal skills, a desire to enrich individuals' lives and a willingness to learn.
* Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs.
* Must be able to organize, plan, and prioritize activities with specific attention to higher level strategies while ensuring that details are also effectively addressed.
* Proficiency in written and spoken English is an essential function of the job.
* Pass Guild Driving test to access Guild vehicles for transportation of individuals.
* Must be able to implement crisis intervention techniques as necessary, including Nonviolent Crisis Intervention (via certification through CPI)
* The ability to assist individuals in evacuation from the residence.
* The ability to provide clinical coverage in the residences during school intercession breaks.
Qualifications:
* Master's degree in ABA, Education, Psychology or related field required.
* Training or experience with a population with developmental disabilities and social/emotional challenges preferred.
* Experience in developing, writing, implementing, and evaluating the effectiveness of behavior programs.
* Experience in completing and summarizing behavioral assessments.
* A valid driver's license.
* Must meet background check requirements.
* Proficiency in Microsoft OfficeSuite.