LTSS Service Coordinator-Western Iowa
Service coordinator job in Adel, IA
LTSS Service Coordinator
Scott
Polk
Ida
Cherokee
Pottawattamie
Story
Adair
Woodbury
Webster
Emmett
Winnebago
Harrison
Shelby
Caroll
Crawford
O'Brien
Plymouth
Marion
Adams
Taylor
Mills
Washington
Dickinson
Clay
Field:
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
How you will make an Impact:
Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
Identifies members that would benefit from an alternative level of service or other waiver programs.
May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
Travels to worksite and other locations as necessary.
Minimum Requirements:
Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
BA/BS degree field of study in health care related field preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyLTSS Service Coordinator - Eastern Iowa
Service coordinator job in West Des Moines, IA
LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Wapello * Tama * Marshall * Franklin * Hardin * Jasper * Marion
* Lucas
* Wayne
* Fayette
* Black Hawk
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
How you will make an Impact:
* Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
* Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
* At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
* Identifies members that would benefit from an alternative level of service or other waiver programs.
* May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
* Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
* Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
* Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
* Travels to worksite and other locations as necessary.
Minimum Requirements:
* Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
* Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
* BA/BS degree field of study in health care related field preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyLTSS Service Coordinator-Western Iowa
Service coordinator job in Indianola, IA
**LTSS Service Coordinator** _Location:_ Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. + Scott + Polk + Ida + Cherokee + Pottawattamie + Story + Adair
+ Woodbury
+ Webster
+ Emmett
+ Winnebago
+ Harrison
+ Shelby
+ Caroll
+ Crawford
+ O'Brien
+ Plymouth
+ Marion
+ Adams
+ Taylor
+ Mills
+ Washington
+ Dickinson
+ Clay
_Field:_ This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
The **LTSS Service Coordinator** is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
**How you will make an Impact:**
+ Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
+ Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
+ Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
+ At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
+ Identifies members that would benefit from an alternative level of service or other waiver programs.
+ May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
+ Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
+ Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
+ Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
+ Travels to worksite and other locations as necessary.
**Minimum Requirements:**
+ Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
+ Specific education, years, and type of experience may be required based upon state law and contract requirements.
**Preferred Skills, Capabilities and Experiences:**
+ BA/BS degree field of study in health care related field preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Services Coordinator
Service coordinator job in Creston, IA
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
Service Coordinators provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for developing and writing programming and coordinating day-to-day operations for services. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines Recruitment Team to hire the best team members for the job.
o Schedule staff effectively.
o Providing orientation and ongoing training for staff. Ensuring staff are adequately trained on the service plans of each individual served.
o Perform weekly site visits at designated sites.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Monitor and ensure budgets for individuals are being maintained and followed.
Ensuring services are provided to individuals in a way that honors their needs, desires, and goals, which may include:
o Serving as Imagines' primary point of contact with the Medicaid Community Based Care Manager (CBCM) for individuals served.
o Inputting accurate information regarding the individual served into the approved Electronic Medical Record (EMR).
o Developing individualized plans with the CBCM and Interdisciplinary Team (IDT) that prioritizes the individual's needs and goals.
o Updating essential documents and ensuring authorizations are accurate. In addition, this role may require assessments to be completed for specific services or individuals.
o Conducting quarterly reviews of goal progress for each individual-served under your team's care.
o Communicating with individuals served, their families/guardians, and case managers in a timely manner regarding any changes in the services provided. This includes changes to the kinds of services provided, a limitation of rights, or other concerns regarding the individual served. In this role, you will also be responsible to document these interactions and reasons for changes.
o Collaborating with the IDT to write support goals and a personal outcome plan within 21 calendar days of a new individual being entrusted to our care.
o Ensuring resources, such as ongoing supports, transportation, or other vital components to services provided, are available.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
Discounted Costco
or
Sam's Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
An Attitude of Leaning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
Age Requirement: This position requires you to be at least 18 years of age.
Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
**Work Authorization: Candidates must be able to work in the U.S. without sponsorship**
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
May require prolonged sitting and working at a computer for up to eight hours.
May require frequent bending, stooping, and stretching.
May require prolonged standing for up to eight hours.
Must wear hearing and eye protection in required areas.
Must have ability to see objects/persons at a distance.
Must have ability to see close work such as typed or handwritten material.
Must have ability to hear conversations in a quiet and a noisy environment.?
Must have ability to determine where a sound is coming from.
Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
Must have ability to communicate through speech.
Must have ability to drive and transport for service provision as needed.
Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
Admissions Counselor
Service coordinator job in West Des Moines, IA
Why Us?
Nurtur Holdings LLC is the parent company of the Nurtur Aveda Institutes we proudly support, but our culture extends beyond the classroom. At Nurtur, we believe in service - to our students, our guests, our team members, and the communities where we live and work. We partner with local non-profits and give back in ways that make a lasting impact.
We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.
About the Role
As an Admissions Counselor, you'll play a key role in guiding prospective students through their enrollment journey. From the first conversation to enrollment, you'll be a trusted guide, helping students and families understand program offerings, requirements, and the admissions process. This is a high-impact, relationship-driven role ideal for recent graduates with strong communication and people skills.
What You Will Do
Provide counseling sessions to support students through the admissions process.
Become an expert in program offerings and the student enrollment life cycle.
Track and analyze student engagement data in the CRM to improve outreach and conversion.
Partner with Admissions Support and Financial Aid teams to achieve enrollment goals.
Apply core values - such as accountability, teamwork, and trust - while building strong relationships.
Use critical thinking to guide students through challenges and decision-making.
Handle escalated student questions with professionalism and care.
Basic Qualifications
Bachelor's Degree preferred.
Prior experience in business, sales, or customer service preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks and work in a fast-paced environment.
Professionalism, confidentiality, and initiative are essential.
Additional Information
Local travel to events and occasional out-of-state training required.
Office-based role with standard physical requirements (computer use, phone, occasional lifting).
Perks and Benefits
Medical/Dental/Vision/Life Insurance
401(k)/match
PTO
Employee discount on products and services
Growth opportunities
Equal Opportunity Employer:
Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Admissions Counselor
Service coordinator job in West Des Moines, IA
Why Us? Nurtur Holdings LLC is the parent company of the Nurtur Aveda Institutes we proudly support, but our culture extends beyond the classroom. At Nurtur, we believe in service - to our students, our guests, our team members, and the communities where we live and work. We partner with local non-profits and give back in ways that make a lasting impact.
We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.
About the Role
As an Admissions Counselor, you'll play a key role in guiding prospective students through their enrollment journey. From the first conversation to enrollment, you'll be a trusted guide, helping students and families understand program offerings, requirements, and the admissions process. This is a high-impact, relationship-driven role ideal for recent graduates with strong communication and people skills.
What You Will Do
* Provide counseling sessions to support students through the admissions process.
* Become an expert in program offerings and the student enrollment life cycle.
* Track and analyze student engagement data in the CRM to improve outreach and conversion.
* Partner with Admissions Support and Financial Aid teams to achieve enrollment goals.
* Apply core values - such as accountability, teamwork, and trust - while building strong relationships.
* Use critical thinking to guide students through challenges and decision-making.
* Handle escalated student questions with professionalism and care.
Basic Qualifications
* Bachelor's Degree preferred.
* Prior experience in business, sales, or customer service preferred.
* Strong communication and interpersonal skills.
* Ability to manage multiple tasks and work in a fast-paced environment.
* Professionalism, confidentiality, and initiative are essential.
Additional Information
* Local travel to events and occasional out-of-state training required.
* Office-based role with standard physical requirements (computer use, phone, occasional lifting).
Perks and Benefits
* Medical/Dental/Vision/Life Insurance
* 401(k)/match
* PTO
* Employee discount on products and services
* Growth opportunities
Equal Opportunity Employer:
Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
First Scholars Program Coordinator
Service coordinator job in Ames, IA
Position Title:First Scholars Program CoordinatorJob Group:Professional & ScientificRequired Minimum Qualifications:Bachelor's degree and 2 years of related experience Preferred Qualifications:Previous experience in student affairs role within higher education environment.
Experience coordinating grant and scholarship programs, including application review and award processing.
Demonstrated ability to plan and manage events, preferably in an educational setting.
Experience managing advising or case management caseloads, preferably in a student-focused or educational setting.Job Description:
Are you passionate about creating meaningful experiences that support student growth and development? Are you looking for a role where your work directly supports student achievement?
If so, the Dean of Students Office at Iowa State University is seeking applicants for a First Scholars Program Coordinator! This position will be classified as a Student Services Specialist II.
What You'll Do:
Develop and deliver programs supporting first-generation and low-income student success.
Coordinate workshops, events, and outreach activities.
Monitor participation and gather feedback for program improvement.
Implement outreach strategies and organize promotional events.
Collaborate with student organizations, campus units, and community partners.
Provide guidance, advising, and referrals for academic success and resources.
Maintain student records and assist with curriculum development.
Co-facilitate First Cyclones courses (UST 1020, UST 2050).
Assist with scholarship and grant selection and awarding processes.
Build partnerships with faculty, staff, and external organizations.
Serve on committees and contribute to student success initiatives.
Support budget management, grant writing, and fundraising efforts.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
About First Scholars Office at Iowa State University:
The First Scholars Office at Iowa State University empowers first-generation and low-income students to thrive academically and professionally by providing holistic academic, personal, financial, and family-centered support that promotes student well-being, persistence, and success on campus and beyond. First Scholars equips students with the tools and support needed not only to persist academically, but also thrive on campus and beyond the college experience. Our work aligns with the values and mission of the University and the Division of Student Affairs, emphasizing the importance of serving all students and ensuring their overall well-being and student success.
Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students
Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:PS806Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
Original Posting Date:December 22, 2025Posting Close Date:December 28, 2025Job Requisition Number:R18324
Auto-ApplyFamily Support Outreach Coordinator
Service coordinator job in Des Moines, IA
Purpose: Serves as the primary point of contact for outreach activities, building and maintaining relationships with community partners, and promoting programs that align with organizational and contractual goals. This role involves coordinating outreach events, updating community resource guides, participating in coalitions, and fostering collaboration between internal programs with shared outreach objectives, and representing the organization in local and statewide initiatives.
Responsibilities:
* Conducts outreach to current and potential community partners.
* Leads efforts to maintain and update required community resource guides, incorporating contractual requirements from Iowa Family Support Network (IFSN) and other programs.
* Leads efforts to ensure IFSN website meets or exceeds minimum contractual requirements.
* Identifies new partnership opportunities that align with organizational goals.
* Serves as the point person for outreach events: scheduling, registering, securing participation.
* Coordinates logistics for presentations and booths at events.
* Presents information about organizational programs and services at community events and meetings.
* Promotes community health goals consistent with organizational contracts and priorities.
* Works closely with multiple teams within the organization to ensure consistent messaging and resource sharing.
* Communicates outreach plans and updates to leadership and program teams.
* Participates in local or statewide coalitions to strengthen community connections.
* Facilitates collaboration between programs with similar outreach goals to maximize impact and avoid duplication.
* Plans and facilitates family engagement activities, promotes national and state health performance measures for parent groups and populations with less access to healthcare.
* Answers statewide coordinated intake hotline.
* Completes timely and accurate data collection and reporting.
* Works with other teams to understand and ensure outreach needs are met.
* Ensures contractual requirements for IFSN are met or exceeded.
* Assists with program planning.
* Assists with development and distribution of program/health related materials.
Qualifications:
* Bachelor's degree or equivalent related experience
* Ability to earn the Inform USA certified database specialist certification or equivalent acceptable certification within 6 months of hire and maintain the certification during the entire length of employment, with annual re-certification
* Strong communication and relationship building skills
* Ability to manage multiple projects and deadlines
* Comfortable presenting to groups and engaging with diverse audiences
* Knowledge of local community resources
* Knowledge of statewide community health initiatives, local community health, and community resources preferred
* Experience in outreach, event coordination, coalition participation or facilitation, or community engagement
* Ability to always maintain a professional and positive image
* Successful completion of pre-employment physical, drug screen, 2-step TB test and background check
Working Conditions:
* Physical requirements: Light work, sitting most of the time, exerting up to 20 pounds of force frequently, and/or a small amount of force constantly to move objects
* Physical activities: Kneeling, Reaching, Pushing, Talking, Hearing, Repetitive motions, Standing, Stooping, Walking, Lifting, Fingering (picking, pinching, typing, etc.), Grasping (applying pressure with fingers and palm), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations)
* Environment: Extreme temperatures, Hazards (chemicals, infectious diseases), Atmospheric conditions (fumes, odors, dusts, mists, gases)
* Time: Ability to be flexible with varying schedules and programmatic requirements. Some evenings and weekends are required
* Travel: Required between locations, some statewide travel
These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description is not intended to be all-inclusive. You may be required to perform other duties to meet the on-going needs of the organization.
EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.
ICITAP Global Program Advisor
Service coordinator job in Des Moines, IA
Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents.
Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). ****************************************
ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs.
**Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.**
**Position Summary**
The Department of Justice's International Criminal Investigative Training Assistance Program (DOJ/ICITAP), in partnership with the Department of State's Bureau of Counterterrorism (DOS/CT) is implementing several programs across the ICITAP Counterterrorism Operations Unit focused on the following lines of efforts:
- Strengthening the counterterrorism operations of partner nations by increasing the participation of women in CT law enforcement units through strategic tactical and leadership training
- Building responsive and effective prison management systems to repatriate, rehabilitate, reintegrate, and prosecute foreign terrorist fighters
- Continuing efforts to strengthen bilateral and regional capacity for countering malign Iranian influence and Hizballah's activities.
DOJ/ICITAP is seeking an advisor who will be responsible for engaging partner governments to achieve these objectives: (1) strengthen the abilities of partner governments to detect, deter, and respond to terrorism and violent extremism by providing targeted technical, tactical, and leadership training; (2) support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts; and (3) promote the sharing of best practices related to counterterrorism investigations.
This advisor will also provide professional training to partner governments that tailor country specific strategies to promote lasting change from within an agency that will ultimately contribute to the operational effectiveness in combatting transnational crime and terror. This program operates globally, and traveling is expected.
**Job Duties and Responsibilities**
+ Engage with partner countries, organizations, and relevant officials to assess and strengthen bilateral and regional capacity for countering terrorism, countering malign Iranian influence
+ Engage with partner countries and organizations to develop a common understanding of the threat, exchange best practices, and identify gaps and further assistance needs.
+ Facilitate networking opportunities, counterterrorism training, and the advancement of successful women in law enforcement while promoting U.S. counterterrorism efforts abroad.
+ Assess partner country's existing capacity to counterterrorism and the role of women within their policing strategies.
+ Provide partner governments with the knowledge and tools to support organizational change that recognizes the strategic value of women's participation and leadership in law enforcement counterterrorism efforts.
+ Develop and implement curriculum for training on a variety of law enforcement topics, including recruitment/retention, performance standards, interview and interrogation of women and children, and counterterrorism operations.
+ Manage staff and individuals within probations and post monitoring within the host nation by providing best practice principles.
+ Work with local, state, and federal law enforcement agencies to facilitate information sharing, to assist with investigations and to provide guidance on probation and post release monitoring matters, countering Iranian influence and subversion, and women in policing.
+ Instruct on concepts of interviewing and communicating with offenders and others in person, by telephone or by written correspondence in a variety of settings during the supervision period. Visits offenders and others in their homes and in the community for the purpose of verifying and assessing the home situation and the offender's adjustment while under supervision.
+ Provide information on the analysis and interpretation of gathered case information to: a) identify additional information needs; b) assess offender risk; c) create and update a case plan; d) formulate supervision strategies by applying host nation agency policy and procedures, training and experience; e) implements supervision plans and strategies to insure compliance with conditions of supervision and/or to maintain the offender in the community with minimal risk to the public by applying host nation policy and procedure, training and experience.
+ Provide operational assistance via workshops, trainings, equipment donations etc. to bolster counterterrorism skillsets for law enforcement professionals.
+ Facilitate rapid deployment of subject-matter experts to provide technical assistance in the identified partner nation.
+ Maintain documentation, generate reports to summarize activities and report progress (After Action, Quarterly, Bi-weekly, etc.), create and maintain databases for the storage of information and assist in audits.
+ Assist, evaluate, and advise ICITAP and DoS CT with strategy development to promote new and innovative approaches to engage women in counterterrorism.
+ Conduct regular TDY travel to selected countries for country-assessments, training, evaluations, equipment donations, etc.
**Requirements/Qualifications:**
+ Minimum of Bachelor's degree from an accredited institution in international relations, law enforcement, justice studies, women, peace, and security studies, public policy or related field; preferred Master's degree.
+ Minimum ten to fifteen years of experience in law enforcement; senior leadership rank preferred.
+ Intimate knowledge of Hizballah and other Iranian-backed proxies.
+ Knowledge and experience working with capacity building and strategy development in the law enforcement and counter terrorism arena.
+ Experience working overseas with high-ranking senior government officials.
+ Demonstrated ability to liaise effectively with partner governments, foreign officials, and international organizations.
+ Experience working with professional development networks in law enforcement.
+ Familiarity and experience with UNSCR 1325 Resolution on Women, Peace and Security;
+ At least one-year experience with a focus on training and/or curriculum development, and/or mentoring and advising in international missions, such as other State Department, UN, NATO, and/or OSCE missions;
+ Proven ability to exercise a high degree of professional judgement and diplomacy at all times;
+ Willingness to travel overseas to high-risk areas for TDY assignments (3-6 months);
+ Experience working in rapidly changing environments and flexibility.
+ Clearable: Must be able to obtain and maintain a (Public Trust Waiver) US Government Clearance. Note: US Citizenship is required to obtain a (Public Trust Waiver) Clearance.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Chaplain Volunteer Coordinator Hospice
Service coordinator job in Panora, IA
Provide Peace. Offer Support. Honor Lives.
We are seeking a Hospice Chaplain - Volunteer Coordinator who will bring comfort, counsel, and purpose to patients and families through spiritual care and volunteer support.
What You'll Do as a Chaplain - Volunteer Coordinator:
Provide spiritual and emotional support to patients, families, and caregivers in alignment with their beliefs and values
Serve as a spiritual care leader and member of the interdisciplinary hospice team
Develop and implement individualized spiritual care plans
Conduct home and facility visits, offering prayer, counsel, or presence based on patient/family needs
Lead the recruitment, training, and placement of hospice volunteers
Coordinate volunteer assignments to support patients and families
Advocate for the role of volunteers in the hospice care model and maintain required documentation
Collaborate closely with leadership, clinical staff, and community partners to expand and strengthen volunteer services
About You
The candidate must meet one of the following educational requirements:
Bachelor's degree in theology, religion, human services, sociology, or a related field from an accredited college or university
Master's degree in counseling, psychology, theology, or divinity from an accredited institution (preferred)
A minimum of one unit of Clinical Pastoral Education (CPE) accredited by the Association of Clinical Pastoral Education, Inc. (ACPE)
Note: Degrees from accredited institutions are preferred. If a degree is obtained from a non-accredited institution, AVPO approval is required prior to hire.
Preferred Experience:
Two years of active work in pastoral care ministry with demonstrated ability to work with patients, families, and community clergy of various denominations
Three years of active pastoral care ministry and one year of clinical pastoral education
Experience coordinating or managing hospice volunteers
Strong communication, time management, and organizational skills
Ability to work independently and collaboratively within an interdisciplinary team
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today
Join us in expanding access, providing comfort, and transforming lives. If you are a compassionate Chaplain with experience in hospice spiritual care, we encourage you to apply and make a difference in patients' final journey.
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location Gentiva Hospice Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
Related Job Titles
Hospice Chaplain job, Volunteer Coordinator hospice, spiritual care careers, hospice volunteer management, end-of-life support jobs, pastoral care, non-denominational chaplain roles, CPE required chaplain, faith-based hospice careers, volunteer manager hospice job
Auto-ApplyBilingual Caseworker - Behavioral Health Intervention Services
Service coordinator job in Des Moines, IA
Why Orchard Place? At Orchard Place, we are dedicated to building a brighter future for children and families through compassionate care, early intervention, and community integration. Join our team and be part of a mission-driven organization that values diversity, inclusion, and continuous improvement. Job Title: Bilingual BHIS Caseworker Location: Downtown Des Moines, IA Pay for this position is posted at: $20.00 hourly Schedule for this position: varied Position Overview: As a Bilingual Behavioral Health Intervention Services (BHIS) Caseworker, you will have the opportunity to make a difference in the lives of Iowa kids and their families. Employees are valued here at Orchard Place, and we are committed to providing a culture of open communication, a collaborative work environment, and opportunities for professional growth and development. Key Responsibilities:
Utilize creative interventions to modify the psychological, behavioral, emotional, cognitive, and social factors to help the youth make healthy/positive choices.
Completing intake interview and paperwork, creating treatment plans with families, writing discharge summaries
Provide family support and promote positive parenting skills in an effort to promote self-sufficiency.
Provide professional service by maintaining staff/client relationship boundaries.
Engage and coach youth and families in skill development (i.e. coping, communication, problem solving, etc.)
Qualifications:
Bachelor's degree in social sciences field plus a minimum of 1 year of experience or 20 hours training in child mental health OR bachelor's degree in non-social science field plus a minimum of 2 years' experience or 30 hours training in child mental health.
Bilingual in English and Spanish
Flexibility to work evenings to better serve our clients
Excellent time management and ability to manage your own schedule
Ability to engage youth and family
Excellent written and verbal communication skills
Previous caseworker experience such as BHIS, FSRP, etc. is helpful
Valid driver's license and driving record that meets agency guidelines
What are some of the things our current staff enjoy while working here?
Enjoy a competitive benefits and time off package.
Make a significant impact on and provide valuable input in the overall care and treatment for the children and families that we serve.
Work with a supportive and diverse team to provide the best care to our clients.
Receive professional development and training opportunities.
Have your employment at Orchard Place qualify for the Public Service Loan Forgiveness Program (PSLF). The PSLF forgives the remaining balance on your federal Direct Loans after you make 120 qualifying monthly payments under a qualifying repayment plan while working full time for a qualifying public service employer (such as Orchard Place).
Criminal and abuse registry checks completed as required by Orchard Place's licensing and accreditation standards.
LTSS Service Coordinator-Western Iowa
Service coordinator job in Indianola, IA
LTSS Service Coordinator Location: Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. * Polk * Ida * Cherokee * Pottawattamie * Story * Adair * Woodbury
* Webster
* Emett
* Winnebago
* Harrison
* Shelby
* Caroll
* Crawford
* O'Brien
* Plymouth
* Marion
* Adams
* Taylor
* Mills
* Washington
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
How you will make an Impact:
* Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
* Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
* At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
* Identifies members that would benefit from an alternative level of service or other waiver programs.
* May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
* Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
* Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
* Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
* Travels to worksite and other locations as necessary.
Minimum Requirements:
* Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
* Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
* BA/BS degree field of study in health care related field preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyLTSS Service Coordinator - Eastern Iowa
Service coordinator job in Des Moines, IA
LTSS Service Coordinator
Wapello
Tama
Marshall
Franklin
Hardin
Jasper
Marion
Lucas
Wayne
Fayette
Black Hawk
Buchanan
Delaware
Jackson
Dubuque
Johnson
Louisa
Muscatine
Monroe
Des Moines
Jefferson
Howard
Benton
Scott
Field:
This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.
In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.
How you will make an Impact:
Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
Identifies members that would benefit from an alternative level of service or other waiver programs.
May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
Travels to worksite and other locations as necessary.
Minimum Requirements:
Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
BA/BS degree field of study in health care related field preferred.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Medical Ops & Support (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyServices Coordinator
Service coordinator job in Creston, IA
Description:
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs” (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
Service Coordinators provide leadership to a team who is laser-focused on providing the best care possible. Within the team, you'll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If you're passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, you'll be responsible for developing and writing programming and coordinating day-to-day operations for services. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While it's not a competition, we do recognize that each person wants to ‘win' at life; and you're a central part of someone else's wins - as well as your own! In this role, you'll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines Recruitment Team to hire the best team members for the job.
o Schedule staff effectively.
o Providing orientation and ongoing training for staff. Ensuring staff are adequately trained on the service plans of each individual served.
o Perform weekly site visits at designated sites.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Monitor and ensure budgets for individuals are being maintained and followed.
Ensuring services are provided to individuals in a way that honors their needs, desires, and goals, which may include:
o Serving as Imagines' primary point of contact with the Medicaid Community Based Care Manager (CBCM) for individuals served.
o Inputting accurate information regarding the individual served into the approved Electronic Medical Record (EMR).
o Developing individualized plans with the CBCM and Interdisciplinary Team (IDT) that prioritizes the individual's needs and goals.
o Updating essential documents and ensuring authorizations are accurate. In addition, this role may require assessments to be completed for specific services or individuals.
o Conducting quarterly reviews of goal progress for each individual-served under your team's care.
o Communicating with individuals served, their families/guardians, and case managers in a timely manner regarding any changes in the services provided. This includes changes to the kinds of services provided, a limitation of rights, or other concerns regarding the individual served. In this role, you will also be responsible to document these interactions and reasons for changes.
o Collaborating with the IDT to write support goals and a personal outcome plan within 21 calendar days of a new individual being entrusted to our care.
o Ensuring resources, such as ongoing supports, transportation, or other vital components to services provided, are available.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know We're For You:
We know finding the right opportunity can be tricky - that's why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, you'll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, you'll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then - don't feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance - we've got you covered.
Pre-Paid Legal Services: Be prepared for the things you just can't be prepared for on your own.
Discounted Costco
or
Sam's Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: We're there for you through all life's ups and downs.
Requirements:
Functional Experiences, Skills, & Requirements:
The ideal candidate will possess the following qualifications and professional experiences:
Mission-oriented: We're on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
An Attitude of Leaning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
Ability to Communicate Well: We're looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
Confidence: We're looking for people who know how to balance being bold and being humble. We're looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it's time to follow the leader.
Age Requirement: This position requires you to be at least 18 years of age.
Driver's License: You'll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
Reliable Transportation: You'll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage - don't worry, we can answer any questions you might have about this.
Education Requirement: Minimum Education Requirement of High School Diploma/GED equivalent.
**Work Authorization: Candidates must be able to work in the U.S. without sponsorship**
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May require lifting at times, up to 35 pounds. Lifting more than 35 pounds requires the use of a two-person lift, mechanical lift, or assistive equipment.
May require prolonged sitting and working at a computer for up to eight hours.
May require frequent bending, stooping, and stretching.
May require prolonged standing for up to eight hours.
Must wear hearing and eye protection in required areas.
Must have ability to see objects/persons at a distance.
Must have ability to see close work such as typed or handwritten material.
Must have ability to hear conversations in a quiet and a noisy environment.?
Must have ability to determine where a sound is coming from.
Must have ability to hear differences among bells, buzzers, beeps, horns, etc.
Must have ability to communicate through speech.
Must have ability to drive and transport for service provision as needed.
Must remain awake during working hours, if applicable.
Please note this is not designed to cover or contain an all-inclusive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Further, this job description does not imply a contract between employees and Imagine the Possibilities, Inc.
Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.
Admissions Counselor
Service coordinator job in West Des Moines, IA
Job DescriptionSalary:
Why Us?
Nurtur Holdings LLC is the parent company of the Nurtur Aveda Institutes we proudly support, but our culture extends beyond the classroom. At Nurtur, we believe in service to our students, our guests, our team members, and the communities where we live and work. We partner with local non-profits and give back in ways that make a lasting impact.
We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.
About the Role
As an Admissions Counselor, youll play a key role in guiding prospective students through their enrollment journey. From the first conversation to enrollment, youll be a trusted guide, helping students and families understand program offerings, requirements, and the admissions process. This is a high-impact, relationship-driven role ideal for recent graduates with strong communication and people skills.
What You Will Do
Provide counseling sessions to support students through the admissions process.
Become an expert in program offerings and the student enrollment life cycle.
Track and analyze student engagement data in the CRM to improve outreach and conversion.
Partner with Admissions Support and Financial Aid teams to achieve enrollment goals.
Apply core values such as accountability, teamwork, and trust while building strong relationships.
Use critical thinking to guide students through challenges and decision-making.
Handle escalated student questions with professionalism and care.
Basic Qualifications
Bachelor's Degree preferred.
Prior experience in business, sales, or customer service preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks and work in a fast-paced environment.
Professionalism, confidentiality, and initiative are essential.
Additional Information
Local travel to events and occasional out-of-state training required.
Office-based role with standard physical requirements (computer use, phone, occasional lifting).
Perks and Benefits
Medical/Dental/Vision/Life Insurance
401(k)/match
PTO
Employee discount on products and services
Growth opportunities
Equal Opportunity Employer:
Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
Outreach Care Specialist
Service coordinator job in West Des Moines, IA
Hybrid 2: This role requires associates to be in-office [3] days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.
How you will make an impact:
Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
Assesses member compliance with medical treatment plans via telephone or through on-site visits.
Identifies barriers to plan compliance and coordinates resolutions.
Identifies opportunities that impact quality goals and recommends process improvements.
Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
Coordinates identification of and referral to local, state or federally funded programs.
Coaches members on ways to reduce health risks.
Prepares reports to document case and compliance updates.
Establishes and maintains relationships with agencies identified in appropriate contract.
Minimum Requirements:
Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities & Experiences :
Certified nurse assistant or certified medical assistant and/or BS/BA degree in a related field preferred.
Bilingual candidates preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Care Coord & Care Mgmt (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyInternational Student Engagement Coordinator
Service coordinator job in Ames, IA
Position Title:International Student Engagement CoordinatorJob Group:Professional & ScientificRequired Minimum Qualifications:Bachelor's degree and 2 years of related experience Preferred Qualifications:Master's degree. Teaching experience. Experience planning and coordinating events.
Experience creating newsletters and managing social media communications.
Background in international programs or global engagement offices.
Experience monitoring budgets to ensure spending aligns with allocated funds.Job Description:
Are you passionate about creating opportunities that help students connect, grow, and thrive during their college experience? Are you seeking a role that brings variety, challenge, and the opportunity to make a meaningful impact every day?
If so, the International Students and Scholars Office (ISSO) at Iowa State University is seeking applicants for an International Student Engagement Coordinator. This position will be classified as a Student Services Specialist II.
What You'll Do:
Coordinate and teach International First Year Seminar (IFYS); develop curriculum, manage course content, and train staff.
Design and lead student and scholar engagement activities; organize events that foster community and resource awareness.
Oversee and lead ISSO signature programs (e.g., Cultural Ambassador Program, English Together, Welcome Events, Graduation Celebration).
Develop and evaluate programming to enhance international student engagement; analyze metrics for improvement.
Manage communications: create newsletters, implement social media strategy, ensure digital accessibility.
Hire, train, and supervise graduate assistants and student leaders; lead weekly training sessions.
Advise International Student Council (ISC); support leadership, finances, and programming (e.g., International Week, Food Fair).
Collaborate with campus departments and community organizations to support and enhance programs.
Prepare and analyze evaluations for courses and programs; make data-driven decisions.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
About ISSO at Iowa State University:
The International Students and Scholars Office (ISSO) employs staff with many years of experience in the U.S. and abroad. Staff members provide courteous and timely service, apply a broad range of immigration expertise, and deliver informative programming for international students, faculty, staff, postdocs, visiting scholars, and their families.
Level Guidelines
• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals
• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues
• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems
• Responds to a broad range of inquiries and requests
• May provide training and/or direction to lower-level staff
• May lead projects of moderate scope and complexity
• Provides guidance to students
Appointment Type:RegularNumber of Months Employed Per Year:12 Month Work PeriodTime Type:Full time Pay Grade:PS806Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email ********************** or call ************ or Toll Free: **************. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.Original Posting Date:December 22, 2025Posting Close Date:January 4, 2026Job Requisition Number:R18319
Auto-ApplyCommunity Service Learning Caseworker
Service coordinator job in Des Moines, IA
The Community Service Learning Caseworker works integrally with the youth, family and team to implement structured programming for the youth to complete assigned community service hours. The Caseworker provides services to youth identified as needing restorative and supportive services.
Community Service Learning Caseworkers work in Polk county. The position works Tuesday - Saturday (Saturday hours 8:00 - 12:00). Summer hours are 9:00 - 5:00, and during the school year hours are typically 11:00 - 7:00. Base pay for the position is $19/hour.
Orchard Place values diversity, equity and inclusion, and we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
As a valued member of the Orchard Place family you will have the ability to:
* Make a significant impact on the lives of the children and families that we serve.
* Work with an incredibly supportive and diverse team to provide the best care to our clients.
* Receive professional development and training opportunities at no cost to you. Orchard Place values growth and change, and we are here to support you through your own personal career development.
* Enjoy a competitive benefits and time off package.
* Have your employment at Orchard Place qualify for the Public Service Loan Forgiveness Program (PSLF). The PSLF forgives the remaining balance on your federal Direct Loans after you make 120 qualifying monthly payments under a qualifying repayment plan while working full time for a qualifying public service employer (such as Orchard Place).
What you will do:
* Work with nonprofit agencies and private residents to organize community worksites.
* Provide support and assistance in the areas of behavior management, crisis intervention/prevention and provision of additional services to youth and their families.
* Maintain knowledge of community resources pertinent to youth's successful completion of community service hours.
* Maintain regular contact with referral source, family and all other relevant parties
Sound like a good fit? A few requirements include:
* Bachelor's degree in human service related field.
* Minimum of one year experience working with children and youth.
* Ability to communicate effectively verbally and/or in writing and knowledge of and the ability to implement current theoretical approaches to counseling.
* Valid driver's license and driving record that meets agency guidelines.
Criminal, abuse registry and motor vehicle record checks completed as required by Orchard Place's licensing and accreditation standards.
Home & Community Program Coordinator
Service coordinator job in Winterset, IA
**Please read the ENTIRE job posting before applying**
is an on-site in office position and will require on-call rotation**
This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs (Iowa Health & Human Services). Rather than institutionalizing individuals who have these physical and mental health needs, HCBS settings provide these individuals with the opportunity to live and receive services in a way honoring to them and their abilities.
HCBS Supervisors provide leadership to a team who is laser-focused on providing the best care possible. Within the team, youll guide a team into fulfilling the mission of empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As a core team member, youll be responsible for keeping updated records, making decisions in compliance with rules and regulations from governing bodies, and implementing services that emphasized individual choice and decision making. Your consistent leadership will provide your team with the trusted foundation they need to make a difference in the lives of the people we serve.
What Winning Looks Like:
While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:
Create and maintain the team culture, which may include:
o Collaborating with Imagines' Recruitment Team to hire the best team members for the job.
o Supervise the Direct Support Professional team.
o Collaborating with Imagines' Training Team to provide the best possible training for team members, assuring they learn the most updated and efficient practices.
o Scheduling your team to work at times that fits the needs of the people we serve.
o Being actively present and involved with your team, including performing weekly site visits and following up with team members.
o Conducting monthly team meetings focused on immediate needs and team culture.
o Providing coaching opportunities for staff.
o Agreeing to be placed on-call as required and fill in for the team if there is need.
o In this role, you must be available on short notice to fill gaps in the schedule due to absences, personnel changes, or other unexpected reasons.
o Compensation for on-call duties will be paid in stipends based on rotation, per department guidelines.
o Mileage reimbursement is available when on-call duties require report to work outside of regularly scheduled hours.
Overseeing resources, which may include:
o Monitoring and scheduling vehicle usage for services.
o Monitoring budgets for individuals served are being maintained and followed as outlined in their financial plan by the Representative Payee Coordinator.
o Supporting individuals in communication with and fulfilling responsibilities associated with their Representative Payee Coordinator.
o Overseeing balances, ledgers, receipts, and special requests forms in collaboration with the Representative Payee Team.
o Monitoring medication check-ins.
o Monitoring appointment scheduling and follow-up communication for individuals served.
o Collaborate with the Strategic Advancement team to promote local community partnerships and promote services offered by Imagine.
Demonstrate knowledge, or be willing to learn, and comply with all policies, practices, laws, and rules provided by any governing bodies in the industry.
Provide complete, consistent, and accurate documentation of incident reports, investigations, and service documentation.
Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.
Know Were For You:
We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:
Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
Employee Assistance Program: Were there for you through all lifes ups and downs.
RequiredPreferredJob Industries
Social Services
Caseworker - Behavioral Health Intervention Services
Service coordinator job in Des Moines, IA
As a Behavioral Health Intervention Services (BHIS) Caseworker, you will have the opportunity to make a difference in the lives of Iowa kids and their families. Employees are valued here at Orchard Place, and we are committed to providing a culture of open communication, a collaborative work environment, and opportunities for professional growth and development. Orchard Place values diversity, equity and inclusion, and we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. Diversity of experience and skills combined with passion is the key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. Pay for this position is posted at $19.00 per hour As a valued member of the Orchard Place team, you will have the ability to:
Make a significant impact on and provide valuable input in the overall care and treatment for the children and their families that we serve.
Experience the journey and celebrate in the success of being a part of a youth's growth and progress.
Be a part of a multidisciplinary team to provide the best care to our clients.
Receive professional development and training opportunities at no cost to you. Orchard Place values growth and change, and we are here to support you through your own personal career development.
Enjoy a competitive benefits and time off package.
Have your own laptop, office space, cell phone, and mileage reimbursement.
Earn bonuses for exceeding billable hour expectations.
Have your employment at Orchard Place qualify for the Public Service Loan Forgiveness Program (PSLF). The PSLF forgives the remaining balance on your federal Direct Loans after you make 120 qualifying monthly payments under a qualifying repayment plan while working full time for a qualifying public service employer (such as Orchard Place).
As a BHIS Caseworker, you will:
Utilize creative interventions to modify the psychological, behavioral, emotional, cognitive, and social factors to help the youth make healthy/positive choices.
Completing intake interview and paperwork, creating treatment plans with families, writing discharge summaries
Provide family support and promote positive parenting skills in an effort to promote self-sufficiency.
Provide professional service by maintaining staff/client relationship boundaries
Engage and coach youth and families in skill development (i.e. coping, communication, problem solving, etc.)
Sound like a good fit? A few requirements include:
Bachelor's degree in social sciences field plus a minimum of 1 year of experience or 20 hours training in child mental health OR bachelor's degree in non-social science field plus a minimum of 2 years' experience or 30 hours training in child mental health.
Flexibility to work evenings to better serve our clients
Excellent time management and ability to manage your own schedule
Ability to engage youth and family
Excellent written and verbal communication skills
Previous caseworker experience such as BHIS, FSRP, etc. is helpful
Valid driver's license and driving record that meets agency guidelines
Criminal, Abuse Registry and Motor Vehicle Record checks completed.