Service liaison representative vs service representative

The differences between service liaison representatives and service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service liaison representative and a service representative. Additionally, a service liaison representative has an average salary of $36,515, which is higher than the $33,692 average annual salary of a service representative.

The top three skills for a service liaison representative include veterans, press releases and client accounts. The most important skills for a service representative are customer service, client service, and patients.

Service liaison representative vs service representative overview

	Service Liaison Representative	Service Representative
Yearly salary	$36,515	$33,692
Hourly rate	$17.56	$16.20
Growth rate	-4%	-4%
Number of jobs	117,485	210,671
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 51%
Average age	40	40
Years of experience	12	12

Service liaison representative vs service representative salary

Service liaison representatives and service representatives have different pay scales, as shown below.

	Service Liaison Representative	Service Representative
Average salary	$36,515	$33,692
Salary range	Between $27,000 And $48,000	Between $24,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Northern Trust
Best paying industry	-	Government

Differences between service liaison representative and service representative education

There are a few differences between a service liaison representative and a service representative in terms of educational background:

	Service Liaison Representative	Service Representative
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Service liaison representative vs service representative demographics

Here are the differences between service liaison representatives' and service representatives' demographics:

	Service Liaison Representative	Service Representative
Average age	40	40
Gender ratio	Male, 43.1% Female, 56.9%	Male, 39.6% Female, 60.4%
Race ratio	Black or African American, 12.2% Unknown, 5.6% Hispanic or Latino, 18.3% Asian, 7.0% White, 56.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.8% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between service liaison representative and service representative duties and responsibilities

Service liaison representative example responsibilities.

Manage routine closing procedures, correspond extensively with problematic patrons and provide assistance with ATM's.
Assist incoming veterans with registering for services.
Work with student veterans to assist in creating veteran-friendly environment on campus.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Work with multiple teams including scientists, developers, and QA to resolve user issues and to provide subject matter expertise.
Participate in QA candidate interviews.

Service representative example responsibilities.

Utilize QuickBooks to manage patient's payment for hearing aids and various equipment.
Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Involve great interpersonal skills and upselling.
Provide excellent customer service via ZenDesk e-mail platform.
Counsele individuals who are applying for or receiving TANF.

Service liaison representative vs service representative skills

Common service liaison representative skills

Veterans, 32%
Press Releases, 19%
Client Accounts, 18%
Inbound Calls, 16%
Telephone Calls, 15%

Common service representative skills

Customer Service, 9%
Client Service, 8%
Patients, 7%
PET, 5%
Front Desk, 5%
Veterans, 5%

Service Liaison Representative vs. similar jobs

Service Liaison Representative related careers

Service Liaison Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Service Liaison Representative
Service Liaison Representative vs Service Representative

Updated January 8, 2025

Browse office and administrative jobs