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Service superintendent vs service manager

The differences between service superintendents and service managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a service superintendent, becoming a service manager takes usually requires 4-6 years. Additionally, a service superintendent has an average salary of $81,820, which is higher than the $74,009 average annual salary of a service manager.

The top three skills for a service superintendent include customer satisfaction, logistics and training classes. The most important skills for a service manager are POS, performance reviews, and cash handling.

Service superintendent vs service manager overview

Service SuperintendentService Manager
Yearly salary$81,820$74,009
Hourly rate$39.34$35.58
Growth rate7%6%
Number of jobs26,660341,785
Job satisfaction-4
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Average age5044
Years of experience26

Service superintendent vs service manager salary

Service superintendents and service managers have different pay scales, as shown below.

Service SuperintendentService Manager
Average salary$81,820$74,009
Salary rangeBetween $48,000 And $139,000Between $47,000 And $116,000
Highest paying CitySouth San Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew York
Best paying companyPioneer Natural ResourcesLatham & Watkins
Best paying industryTechnologyTechnology

Differences between service superintendent and service manager education

There are a few differences between a service superintendent and a service manager in terms of educational background:

Service SuperintendentService Manager
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Service superintendent vs service manager demographics

Here are the differences between service superintendents' and service managers' demographics:

Service SuperintendentService Manager
Average age5044
Gender ratioMale, 86.0% Female, 14.0%Male, 71.1% Female, 28.9%
Race ratioBlack or African American, 10.1% Unknown, 4.3% Hispanic or Latino, 14.0% Asian, 4.3% White, 66.8% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage5%10%

Differences between service superintendent and service manager duties and responsibilities

Service superintendent example responsibilities.

  • Analyze traffic flow and develop strategies to manage logistics for passenger / airlift readiness.
  • Manage the daily cleaning and painting operations for 7 USCG certify vessels , 3 buildings, and five docks.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Lead small unit combat operations to include building clearing during multiple combat deployments.
  • Market and sell new, used and brokerage boats as a member of the sales department.
  • Do full audio installations and upgrades as well as repair existing systems on customer's boats.
  • Show more

Service manager example responsibilities.

  • Manage compliance with all safety requirements to meet OSHA regulations.
  • Manage a staff of eight employees and maintain oversight of all departments and staff.
  • Utilize ADP software to prepare contract estimates, manage client and vehicle records, and time management.
  • Lead and consult in several projects which lead to the justification and approval of new ERP platform implementation.
  • Supervise employees and operations as well as coordinating third party vendors, manage logistics, operate and maintain all equipment.
  • Coordinate with training department to achieve and maintain the necessary skills within the region to achieve operating goals and KPIs.
  • Show more

Service superintendent vs service manager skills

Common service superintendent skills
  • Customer Satisfaction, 27%
  • Logistics, 22%
  • Training Classes, 14%
  • OSHA, 8%
  • DOT, 3%
  • HVAC, 3%
Common service manager skills
  • POS, 12%
  • Performance Reviews, 8%
  • Cash Handling, 8%
  • Food Handling, 7%
  • Cleanliness, 5%
  • Project Management, 5%

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