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  • Aviation Customer Service Supervisor

    ABM Industries 4.2company rating

    Service supervisor job in Denver, CO

    The Aviation Customer Service Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities **Pay Range $22.00 - $23.00 Hourly** The pay listed is the Salary or Hourly range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program **Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management (*********************************************************************************************************** . Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. **General Responsibilities:** Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. **Specific Duties / Essential Job Functions:** (Other duties may be assigned.) + Monitor and maintain staffing levels with the assistance of the local Human Resources Department. + Ensure that future schedules are complete (days off, vacations, etc.) + Ensure all call offs are covered. + Accommodate increased / decreased client staffing requests. + Manage employee lunches and breaks. + Manage the No-Fault Attendance Policy + Communicate with Client representatives on a frequent basis regarding operations. + Manage daily schedules. + Maintain daily shift report for managers. + Perform basic administrative and payroll functions (if applicable) + Maintain communication with other Duty Managers/Supervisors to maintain optimum staffing levels. + Effectively coach, counsel and discipline employees. + Work with Safety Quality Manager to ensure the safety and security of the operation. + Set positive, professional example for workforce. + Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities. + Miscellaneous duties as assigned **Supervisory Responsibilities:** **Other:** **Physical Demands:** _The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + The individual may be required to stand and walk for 2/3 or more of the work shift. + Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift. + Individual may be required to lift 50 pounds or more for up to 1/3 of the work shift. **Work Environment:** _The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + The work environment has a moderate noise level. **Specific Job Knowledge, Skill, and Ability:** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._ **Language Skills:** + Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks. + Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers and the general public. **Math Skills:** + Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals **Reasoning Ability:** + Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. + Employee must comply with the Company's management grooming standards and must wear his or her SIDA badge/Airport ID at all times. + Employee must comply with and enforce all guidelines and policies set forth in the ABM Corporation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. **Education:** High school diploma or GED required. College degree or equivalent work experience preferred. **Experience:** Previous management experience preferred. **Overall:** + Must be 18 years of age or older. + Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable). + Must work schedule as assigned. ABM will accept applications for this position until 10/17/2025. REQNUMBER: 136546 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $22-23 hourly 4d ago
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  • Autonomous Vehicle Operations Supervisor

    Aceolution

    Service supervisor job in Denver, CO

    The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.
    $49k-83k yearly est. 15h ago
  • Transaction Advisory Services Manager - Denver

    Plante Moran 4.7company rating

    Service supervisor job in Denver, CO

    Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Our management consulting team focuses on our clients' critical business needs. From transaction services to operations and everything in between, our integrated solution approach is designed to help enable and manage growth, leverage resources, and mitigate costs and risks. At Plante Moran, we have the privilege of serving clients and providing consultative services as they face challenges and seek new opportunities. Plante Moran's Transaction Advisory Services (TAS) team delivers strategic guidance and financial due diligence across the investment lifecycle, from pre-LOI through post-acquisition. As a manager, you will focus on buy-side and sell-side due diligence engagements, including quality of earnings analysis, working capital assessments, and review of accounting policies to evaluate performance sustainability and identify risks. Responsibilities include researching industry and target data, building financial models, analyzing financial statements under GAAP, calculating adjustments, preparing reports, presenting findings, participating in client meetings, supervision, and assisting with project scoping. Your role. Your work will include, but not be limited to: Provide transaction oriented accounting and reporting assistance for mergers and acquisitions, divestitures, and management buyouts Prepare detailed financial analysis to assist clients evaluating acquisition decisions Participate in client meetings and site visits while interacting with top-level management to acquire and assess important information for financial analysis Develop and review financial forecasts Assist with development and review of financial reports to determine quality of historical earnings and assets and liabilities to be acquired Analyze financial statements to determine sustainability of performance Assist in preparing proposals and engagement letters Organize varying projects against deadlines and mange time effectively The qualifications. Bachelor's Degree in Accounting or Finance Preferred Certifications: CPA 4-6 years of experience in a Transaction Advisory services practice, an Audit or Consulting practice, or Investment Banking Consistent travel with approximately 20% overnight This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now. Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review theposition location for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in IL, MA or CO is: $100,000.00-$145,000.00 #LI-HD1 #LI-Hybrid
    $100k-145k yearly 5d ago
  • BUSINESS AVIATION CUSTOMER SERVICE MANAGER - Mountain West Region

    Dassault Falcon 4.8company rating

    Service supervisor job in Englewood, CO

    The Customer Service Manager will communicate and develop a business relationship with the customer's management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer's management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer's recommendations and government regulations Present "Welcome to the Family" presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to "no pass on" policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate's degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer's management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver's license Passport/proper travel documents required Additional Desired Qualifications: Pilot's license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor's degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.
    $100k-140k yearly 60d+ ago
  • Supervisor, Conveyance, Field Services

    Servicelink, a Black Knight Company 4.7company rating

    Service supervisor job in Broomfield, CO

    Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… * Respond to audit and non-compliance issues in a timely and consistent manner * Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction * Ensure work activities achieve the volume expected and meet quality requirements daily * Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary WHO YOU ARE You possess … * Previous leadership experience * A desire to train and motivate your team - you will lead by example * The understanding the needs of your team members, adapt and adjust to meet those needs * The ability to build rapport with your team, stay involved with your team and help them meet their goals * The ability to create processes to help your team meet their goals, in turn you then meet your goals * Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD * The ability to oversee all processes Responsibilities * Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination * Respond to audit and non-compliance issues as discovered * Develop and maintain client relationships * Maintain strong focus on trending, QC/QA and reporting * Maintain both quality and productivity goals on a daily basis * Handle interviewing, hiring, and disciplinary needs of staff * Handle incoming phone calls as needed * Perform all other duties as assigned Qualifications * High School Diploma or equivalent preferred - Bachelor's Degree preferred * Previous leadership experience * Strong verbal and written communication skills required * Ability to excel in a high-impact position within a fast-paced, deadline driven environment * Must be proficient in Microsoft software products * Previous experience with property management, construction, and property insurance a plus * Experience in working with P&L preferred * Basic understanding of local laws and ordinances regarding property condition is ideal * Previous mortgage servicing and/or property preservation experience preferred * Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD * Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training Responsibilities · Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination · Respond to audit and non-compliance issues as discovered · Develop and maintain client relationships · Maintain strong focus on trending, QC/QA and reporting · Maintain both quality and productivity goals on a daily basis · Handle interviewing, hiring, and disciplinary needs of staff · Handle incoming phone calls as needed · Perform all other duties as assigned
    $57k-76k yearly est. Auto-Apply 41d ago
  • Supervisor, Customer Service

    McLane Company, Inc. 4.7company rating

    Service supervisor job in Commerce City, CO

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Customer Service Supervisor is responsible for ensuring that customers receive proper customer service through the process of orders, general correspondence with customers, and coordination with other departments as needed. In addition, they serve as an interface between customers and corporate groups, are a go-to person for elevated customer service issues encountered by the Customer Service Representatives, and as a backup to the Customer Service Manager. Benefits you can count on: * Pay rate: 58K-63K depending on experience * Schedule: M-F 7A start * Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance * Paid time off begins day one. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Customer Service Supervisor: * Supervise the Customer Service Representatives in the Regional Center by hiring, scheduling and training staff, monitoring for quality assurance, conducting performance evaluations and making corrective actions. * Prioritize and coordinate customer service activities for multiple ship points. * Supervise maintenance tasks including but not limited to new group set-up, group assignment to CSR; customer specific characteristics; service charge maintenance and review, shelf tags, SHH and test bills, item authorization maintenance. * Supervise the on-time performance of distributions including seasonal and cigarette promotions. * Train customers on various business applications to maximize company value to the organization. * Manage communication both internally and externally. Includes new store openings, seasonal route changes, holiday schedules, managing product recalls, major returns, and any out-of-date communications received. * Manage business transfers between divisions. * Establish budget requirements and review the P&L each period to remain within the established budget. * Direct department activities to meet the needs of the customer and the division to ensure timely completion. * Establish and maintain effective communications within department and with other functions that impact our customers. * Act as primary liaison with IT when system and phone issues occur that may impact deadline compliance. * Configure call volume center systems to balance load and meet department objectives. * Assists customers with more complex issues by handing calls escalated by Customer Service Representatives; provides coaching and training to CSRs. * Other duties may be assigned. Qualifications you'll bring as a Customer Service Supervisor: * Have Bachelor's degree (preferred). * Have 3 years of customer service experience. * Maintain a flexible schedule. * Be proficient in MS Office Suite (Excel, Word, etc.) * Have strong Leadership skills. * Have great organizational and troubleshooting skills. * Knowledge of products and promotions. * Ability to assist CSRs and customers with questions and escalated calls. * Have experience in conflict resolution. * Ability to cover staffing gaps for shift extensions, lunch periods, and occasional weekends. * Be able to work in diverse, fast paced environment. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Teamwork oriented * Organized * Problem solver * Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $33k-38k yearly est. 7d ago
  • Supervisor, Customer Service

    Homepage Viega Group

    Service supervisor job in Broomfield, CO

    The Supervisor, Customer Service is responsible for improving and overseeing the daily operations of the Customer Service team. This individual must demonstrate a high level of technical knowledge to successfully support and maintain a high performing team. Strong leadership and management skills are essential as this role will manage performance, productivity, department processes, cross training, customer satisfaction, and proper distribution of workload amongst the team. This role will work closely with the Manager, Customer Service and Director, Customer Service to supervise and execute department objectives and company goals. Job Description Details Supervise Supervision of team and employee performance Leads by example to motivate team and improve department performance. Provides and creates training and development opportunities Maintains department policies and procedures Equally distributes tasks and monitors team workload Fairly manages department scheduling and time off requests to ensure coverage is aligned with overall department needs Build a culture of continuous learning and drive efficiency Recommend short and long-term objectives consistent with corporate goals and objectives. Hold recurring team and individual employee meetings to discuss goals and strategy Customer Service Manages escalated situations related to customers or orders Ensure department documentation and workflows are accurate Answers complex inquiries regarding pricing, products, scheduling, etc. Provide follow up communication for customers, sales team, and customer support regarding inquiries or discrepancies. Provide regular communication and collaboration across all departments Proactively identify and help implement process enhancements that better support a positive customer experience Operations Approves up to $5,000 returns, recommends reductions of restock, and shipping accommodations when applicable Reporting related to sales and customer information Monitor, measure and improve effectiveness of department programs Monitors programs and procedures to ensure on-time delivery and customer satisfaction Updates and maintains quality management documents Performs special projects as required, such as assisting with the development, research, and delivery of new trainings, or other tasks as assigned Evaluate that CSRs have the proper knowledge and skill set to assist customers, solve problems, meet metrics, etc. Partners with internal partners to develop help center insights and analysis that will inform strategic choices in how we service our customers Reporting & Budgeting Provides various status reports and correspondence as required or requested. Other Attends meetings as required and/or assigned. Performs other duties as required and/or assigned Special Job Dimensions May be required to travel up to 10% of the time. Required Qualification Knowledge, Skills and Abilities Advanced knowledge of products and services Knowledge of computer software including Excel, Word, Outlook, PowerPoint, SAP, CRM, BW Advanced problem solving and leadership skills Excellent customer service, communication, and interpersonal skills Detail oriented and strong ability to multi-task Effectively able to lead and direct a team Ability to motivate a diverse work force and achieve results Ability to communicate openly with internal and external customers, promoting the spirit of cooperation between all company facilities Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department. Ability to adhere to the highest standards of quality while continually performing at the highest possible level. Education, Certification/License & Work Experience Associates Degree preferred 3-5 years of experience managing or effectively leading a customer service team Strong background and familiarity with a customer service or call center environment Equivalent combinations of education and experience may be considered. Total Rewards Package: Compensation Base: $72,000- $88,000 annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market. Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company's performance and their own individual performance. Benefits Medical, Dental, Vision Wellness Program Health Savings Account (HSA) with a company contribution Voluntary Benefits (Life, AD&D, Disability) 401(k) retirement plan with a 7.5% company contribution Time Off Programs - 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days Application Window Posting date: 11/03/2025 The application deadline for this job is: 1/30/2026 Your contact person: Brad Kerwin
    $72k-88k yearly 60d+ ago
  • Restaurant/Customer Service Manager Opportunity

    Serenity Mental Health Centers 3.7company rating

    Service supervisor job in Loveland, CO

    Branch Manager We are looking for committed leaders interested in refining their leadership skills to launch a career in healthcare with a multistate practice. Successful hires have included high end retail, hospitality, and other customer service backgrounds. Direct support from organizational leadership will help you cultivate the skills to successfully manage a practice independently. This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking an Branch Manager for our Loveland office. Your primary responsibility will be to own the metrics that allow patients to take back their lives. Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. Benefits Superior Operations Management training in the healthcare industry Accelerated healthcare career growth - rapid advancement opportunities Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K 20 days off annually (10 PTO days and 10 Holidays) Employee access to Serenity's treatment options Responsibilities Lead team to provide exceptional patient experience and outcomes Conduct daily operations including staff scheduling, office administration, and performance management. Take ownership of team, office and patient outcomes Understand and connect patients with Serenity's treatment options Provide support for 1 to 3 providers Train and educate new provider assistants Qualifications High School Diploma/ GED. Strong customer service mindset. 3 years of management or leadership experience Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us About Serenity Healthcare Serenity's Provided Services Meet our Patients In accordance with Colorado's Equal Pay for Equal Work Act this position pays a salary of $70,000 annually.
    $70k yearly Auto-Apply 4d ago
  • Field Service Supervisor - Power Systems

    Earn Up To $3, 000 Sign-On Bonus

    Service supervisor job in Aurora, CO

    Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Field Service Supervisor is responsible for the efficient operation of contract field service technicians and CA technicians. Field Service Supervisor shall also make recommendations to the Field Service Manager with respect to overall departmental activities in a manner that reflect the company's vision of working as “One Professional Team” Pay Rate: $46.00 - $58.19 per hourPay rate is dependent upon education & experience. This position can be located at any of the following locations in Colorado: Aurora, Grand Junction, Hayden, Pueblo, Colorado Springs, Burlington, or Windsor Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. · Oversees all assigned technician direct reports. · Works closely with office staff to improve and maintain processes and procedures. · Will work closely with office to efficiently open, close and invoice work orders. · Works with Coordinators on PIP completion to meet Caterpillar standards. · Oversees warranty work order preparation and completion from technicians. · Technician Supervisors will be made available for their direct reports that are on call. · Maintains and executes good housekeeping and safety in work areas. · Supervisor will be first point of contact for accidents and will ensure all forms are filled out and submitted in a timely manner. · Works closely with Coordinators on achieving CAT standards for on-time completion. · Works with Fleet Department to ensure DOT/CDL compliance. · Will work with Risk Management to ensure supervisor and direct reports have an updated tool inventory or have declined it. Supervisor will need to keep a current copy on hand as well. · Collaborates with Parts Admin/ Parts Clerk to execute and fulfill back orders in a timely manner. · Maintain meaningful relationship with internal and external customers. · Assist coordinators with scheduling and dispatching technicians. · Ensure purchase orders are received before scheduling service work. · Act as first point of contact for customer disputes. · Ensuring the highest possible customer satisfaction because of job quality, timing of invoice, correctness of invoice, etc. No surprises for our customers · Ensuring the technicians have at least the minimum safety training, PPE, tooling, etc. for the job they are performing, and preferably extra safety training, PPE, tooling, etc. · Creating technician development plans that are in alignment with the technicians' goals and aspirations. ·Ensure the technician is working as efficiently as possible, i.e. making sure they have the correct tooling, the correct parts, etc. right when they need them. · Basic understanding of the Caterpillar equipment line. · Will work with the Service Manager on meeting or exceeding Service Excellence metrics. · All other duties as assigned by manager. Supervisory Responsibilities: · Direct Reports: Field Service technicians assigned to supervisor. · Work closely with manager to complete timely performance reviews for direct reports. Writing quality reviews for the technicians with the goal being no surprises and the reviews are completed on or before their due date. · Growing the service you are responsible for. · Leadership training and training on service financials, service excellence metrics, etc. · Assists manager in hiring and training Field Service Technicians. Required Education and Experience: · High School Diploma or GED · 1+ Year's Supervisory/Management experience · 1+ Year's Technical or Mechanical Experience · 3+ Year's Customer Service Experience · Basic Knowledge of Microsoft PowerPoint · Intermediate knowledge of Microsoft Word, and Outlook · Intermediate knowledge of CRM/Sales Link · Intermediate knowledge of Service Link/SIS Web · Advanced knowledge of DBS Physical Demands & Competencies: Standing, walking, talking, sitting, use of hands & hearing Sedentary work that includes lifting and/or moving objects up to 25 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Basic Knowledge of Microsoft PowerPoint Intermediate knowledge of Microsoft Word, and Outlook Intermediate knowledge of CRM/Sales Link Intermediate knowledge of DSI/SIS Web/STW Advanced knowledge of DBS Work Environment: Noise: Moderate Environment: Indoors & Outdoors Travel Requirements: 50 - 75% Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. #WPower
    $46-58.2 hourly 5d ago
  • HVAC Service Supervisor

    Cyfle

    Service supervisor job in Denver, CO

    Salary: $ 105,000.00 We have partnered with a large HVAC company in the Denver, CO area to provide them with HVAC Service Supervisor. Please review the below description and let us know if you are interested. Prioritized Must Have Skills of the HVAC Service Supervisor: #1. Must have a minimum of 7 years of commercial service technician field experience. #2. Must have EPA certification #3. Must have a valid drivers license. #4. No more than 3 jobs in the last 10yrs. Responsibilities of the HVAC Service Supervisor: Agreement / Project Management: Effectively manages and controls equipment, material, tool utilization and costs while assuring proper staffing and efficient field operations. Audits required documents prior to start of work to ensure all pertinent information is included; assures personnel doing the work are well informed of scope of work. Provides current input and actively participates in regular review meetings on work progress, customer relations, field relations, internal administration and other matters affecting service operations. Expedites and achieves schedules through the dispatcher; returns unused materials to suppliers for credit; closes all completed jobs and expedites release for billing. Provides sales personnel with leads and alerts sales personnel about competitive sales efforts. Customer Service: Ensures customer concerns are responded to quickly and efficiently while building and maintaining customer confidence and satisfaction. Able to influence and drive customer satisfaction; possesses the proper judgment to escalate procedures when an emergency arises so that customers' needs are met. Is able to effectively communicate relevant information to customers regarding their systems, regardless of the customer's level of technical knowledge. Reports customer relations activity affecting customer satisfaction; fosters positive long-term relationships. Staff Development: Trains all levels of service technicians, apprentices and interns; mentors service representatives on how to solve problems independently. In coordination with Service Manager, develops and implements programs to improve the skills of individual technicians and the work group as a whole; provides training assistance and support during evening training classes at Haynes Mechanical Systems. Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building positive team morale; puts success of team above own interests. Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position. Ensures staff have read and are familiar with all safety procedures and manuals; provides ongoing training regarding on-the-job safety. Effectively audits performance of staff and recommends appropriate personnel actions, including but not limited to hiring, termination, promotion, demotion, and compensation. Personal development: Keeps technical knowledge up to date as to equipment and concepts; gains familiarity with new products and techniques as they are introduced. Belongs to and takes advantage of technical organizations to improve technical knowledge. Requirements of the HVAC Service Supervisor: Demonstrated leadership skills Minimum 7 years of commercial service technician field experience Must possess a valid driver's license and currently maintain a safe driving record as required by the company's insurance provider EPA Certified Certificate of Completion or Diploma with an accredited HVAC trade school Other Key Requirements: On-site role No sponsorships or visa holders. No Corp-to-Corp. Benefits of the HVAC Service Supervisor: Medical Insurance Dental Insurance 401(k) with match About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.
    $105k yearly 60d+ ago
  • Patron Services Supervisor

    High Plains Library District 3.5company rating

    Service supervisor job in Kersey, CO

    Pay Grade: 56 Compensation/Benefits: $28.63 - 38.74/hr; Full-time benefits FLSA Classification: Exempt Hours: 40 hrs/wk Full-Time Location: Kersey Library, Grover Library, District Support Services & Administration 2 Department: Branch Services Supervisor: Library Manager Supervises: Library Associates Deadline for Application: January 18, 2026 Role: Supervises daily operations and staff in a department, provides reference/information services, and plans and conducts programming. Major Duties and Responsibilities: 20% - SUPERVISION OF DAILY OPERATIONS - Supervises daily operations by getting information and making sense of it, communicating information to staff, organizing resources and making decisions in order to ensure the proper functioning of the operational unit. (Essential) 15% - STAFF PERFORMANCE MANAGEMENT - Sets performance objectives for staff; observes and documents performance; recognizes, rewards and disciplines performance; trains staff; and recommends adjustments to pay in order to manage the pay and performance of staff. (Essential) 15% - COORDINATION OF DISTRICT PRIORITIES - Collaborates with peers, other departments, and staff to coordinate strategic priority efforts; establishes effective workgroups and uses project management best practices to recommend, accomplish and implement projects, initiatives, and strategies. (Essential) 15% - PATRON ASSISTANCE - Assists patrons in the use of library materials and technology by guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet in order to locate resources in the collection and on the World Wide Web; provides customer relations by resolving complaints in order to assist patrons with information about library services. (Essential) 10% - INFORMATION NAVIGATION - Locates requested materials and information sources by using the electronic catalog to identify call number location and checking the shelf for availability and placing holds for materials checked-out or available from other branches or systems in order to satisfy patron requests for library materials and information. (Essential) 10% - CIRCULATION - Assists patrons with checking out and renewing materials; issues and updates library cards; and follows procedures for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials. (Essential) 5% - STAFF SELECTION - Selects staff by interviewing candidates for vacant positions, assessing qualifications, and recommending for hire the candidate that most closely meets the desired qualifications at a starting wage reflective of the hiring strategy and overall staffing plan for the operational unit. (Essential) 5% - BUDGETING - Identifies resources needed to provide services, forecasts expenses to provide the services, recommends the annual cost of providing the services, and monitors expenditures throughout the year in order to recommend and maintain department budget. (Essential) 5% - OTHER DUTIES - Plans informative and entertaining programs, weeds and discards items, prepares statistical reports, ensures accurate patron information in ILS, chairs committees, and assists Library Manager in order to ensure the smooth operation of the branch. (Essential) Minimum Requirements: Education: Master of Library and Information Science Experience: One to Three years of similar library and/or supervisory experience Or any combination of education and experience which provides the success factors. District Success Factors: Focuses on the customer Initiative Contributes to a positive work environment Strategic thinking Pursues personal development Continuous improvement Takes pride in the workplace Emotionally intelligent Tactful Knowledge of public library operations Creativity Job Success Factors: Knowledge of public library goals, policies, and services Knowledge of library technology Skill in customer relations including dealing with difficult patrons and volatile situations Skill in supervision Knowledge of the principles, methods, and practices of professional library science and supervision Knowledge of reader interest levels and group and community interests Knowledge of professional library literature, multi-media, and library technology Knowledge of the principles, practices, theory, and applications of public personnel management Knowledge of print and online reference resources Skill in customer relations Skill in supervision Skill in oral and written communication Skill in using Innovate Interfaces, Inc's Sierra or another comparable automated library system Skill in Windows, Word, Internet Explorer, and Outlook Able to model expected employee behavior Able to budget and plan Able to organize, supervise, and evaluate the work of paraprofessional staff Able to analyze issues and make informed recommendations Able to operate various office equipment including copiers Physical Success Factors: Able to push a fully loaded book-cart weighing up to 200 lbs. Able to lift 50 lbs. Benefits: Medical Insurance Dental Insurance Vision Insurance Life Insurance Accidental Death and Dismemberment (AD&D) Insurance Short-Term Disability Long-Term Disability 401(a) Defined Contribution Retirement Plan 457 Deferred Compensation Plan Flexible Spending Accounts for transportation, dependent care and medical expenses Tuition Reimbursement Paid Leave This Job Description is not a complete statement of all duties and responsibilities comprising this position.
    $28.6-38.7 hourly Auto-Apply 15d ago
  • Traveling Service Supervisor

    Continental Careers

    Service supervisor job in Denver, CO

    Continental Properties is looking for a motivated and customer-centric Traveling Service Supervisor to join our team. In this role, you'll travel to various locations to support the upkeep and quality of our communities. You'll lead on-site maintenance efforts, collaborate with service teams, and contribute to delivering an exceptional living experience for our residents. This position reports directly to the Director of Service and Quality. This position requires the team member to be based in Chicago, IL, Denver, CO or Minneapolis, MN due to travel requirements. Travel will primarily include Arizona, Colorado, Illinois, Michigan, Minnesota, Wisconsin, and may extend to additional states as needed. This role requires 100% travel, with brief breaks between assignments. Position Specifics: Full-Time Pay: $36.00 - $44.00 per hour This position requires full-time travel. Work schedules may vary based on business needs and could include different rotations such as weekdays on/weekends off or extended on/off cycles. Assignment details will be communicated at least one month in advance. Essential Responsibilities: Leadership & Supervision: Lead, direct, and supervise the service team in daily operations. Budget Management: Manage financial resources for maintenance and repair projects while adhering to budget parameters. Provide detailed explanations for any budget variances. Property Maintenance: Manage and schedule maintenance tasks, ensuring compliance with safety, OSHA, and legal requirements to protect residents and minimize liability. Inspections & Standards: Conduct regular property inspections to assess adherence to policies and procedures, developing corrective action plans as needed. Ensure the community's appearance and cleanliness meet high standards across grounds, buildings, amenities, and common areas. Inventory & Supplies: Maintain appropriate levels of inventory, purchasing supplies and equipment as needed, and ensuring budget compliance. Preventative Maintenance: Develop and implement a preventative maintenance plan, ensuring timely repairs and upkeep. Skills for Success: Education: High School Diploma required; Associate's degree in a related field preferred. Experience: Minimum of 3 years of experience in maintenance, including mechanical, electrical, plumbing, HVAC, and pool maintenance. Certifications: CPO (Certified Pool Operator) and EPA 608 (Environmental Protection Agency) certifications required. Tools: Required to maintain personal tools for the position. Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays. This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and half-days on Fridays during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements. Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $36-44 hourly 5d ago
  • Service Supervisor - Greenwood Point

    Education Realty Trust Inc.

    Service supervisor job in Englewood, CO

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. The hourly range for this role is $29 - $34. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************. ANTICIPATED CLOSING DATE February 13, 2026 This date may be subject to change due to evolving business needs.
    $29-34 hourly Auto-Apply 5d ago
  • Laboratory Services Supervisor - Overnight

    Certified Laboratories 4.2company rating

    Service supervisor job in Greeley, CO

    Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you. We are seeking a Lab Services Supervisor Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times. Essential Responsibilities: * Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines * Perform internal audits of training and ensure accurate performance and interpretation of test results * Provide feedback for and administer laboratory personnel training reviews * Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) * Process samples when needed, and ability to perform all roles that report to supervisor * Perform analyses in various laboratory areas, when needed * Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends * Work closely with the Operations and Technical Managers and assists when needed * Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team * Responsible for the safety of oneself and others working within their area * Responsible for the completion of required Trainer qualification training Education & Experience: * Bachelor's degree in Life Science or related field * Master's degree in Life Science or related field preferred * Two years of analytical laboratory experience * Or equivalent combination of education and experience * Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure * Knowledge of LIMS and Microsoft Office Products software. * One year of experience managing personnel * Training in general laboratory practices * Language Skills: * Professional written and verbal communication and interpersonal skills. * Mathematical Skills: * Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Reasoning Ability & Independent Judgment: * Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form. Supervision: * Supervision and oversight of up to 30 incumbents, dependent on Lab volume. * Physical Demands/Work Environment: * Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components * Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens * Noise level varies from quiet to loud * Temperature varies from hot to cold * Interactive and fast-paced team oriented tasks * Overnight Travel is required at the discretion of management * Regularly lift and/or move up to 25 pounds. * General Requirements: * Strong organizational skills and ability to execute detailed tasks * Ability to work a flexible schedule * Work under stress with interruptions and deadlines * Ability to think logically * Required to wear appropriate personal protective equipment and clothing * Responsible for the safety of oneself and others What we Offer: * Competitive wages * Benefits package (Health, Vison and Dental). * 401K Matching * Social events * Employee referral bonus program * Employee recognition program Monday-Friday 9:00 pm - 5:30 am
    $41k-60k yearly est. 54d ago
  • Aviation Customer Service Supervisor

    ABM 4.2company rating

    Service supervisor job in Denver, CO

    The Aviation Customer Service Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities
    $32k-42k yearly est. 4d ago
  • Supervisor, Conveyance, Field Services

    Servicelink 4.7company rating

    Service supervisor job in Broomfield, CO

    Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… · Respond to audit and non-compliance issues in a timely and consistent manner · Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction · Ensure work activities achieve the volume expected and meet quality requirements daily · Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary WHO YOU ARE You possess … · Previous leadership experience · A desire to train and motivate your team - you will lead by example · The understanding the needs of your team members, adapt and adjust to meet those needs · The ability to build rapport with your team, stay involved with your team and help them meet their goals · The ability to create processes to help your team meet their goals, in turn you then meet your goals · Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD · The ability to oversee all processes Responsibilities · Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination · Respond to audit and non-compliance issues as discovered · Develop and maintain client relationships · Maintain strong focus on trending, QC/QA and reporting · Maintain both quality and productivity goals on a daily basis · Handle interviewing, hiring, and disciplinary needs of staff · Handle incoming phone calls as needed · Perform all other duties as assigned Qualifications · High School Diploma or equivalent preferred - Bachelor's Degree preferred · Previous leadership experience · Strong verbal and written communication skills required · Ability to excel in a high-impact position within a fast-paced, deadline driven environment · Must be proficient in Microsoft software products · Previous experience with property management, construction, and property insurance a plus · Experience in working with P&L preferred · Basic understanding of local laws and ordinances regarding property condition is ideal · Previous mortgage servicing and/or property preservation experience preferred · Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD · Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training We can recommend jobs specifically for you! Click here to get started.
    $57k-76k yearly est. Auto-Apply 8d ago
  • Supervisor, Customer Service

    McLane 4.7company rating

    Service supervisor job in Commerce City, CO

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Customer Service Supervisor is responsible for ensuring that customers receive proper customer service through the process of orders, general correspondence with customers, and coordination with other departments as needed. In addition, they serve as an interface between customers and corporate groups, are a go-to person for elevated customer service issues encountered by the Customer Service Representatives, and as a backup to the Customer Service Manager. Benefits you can count on: Pay rate\: 58K-63K depending on experience Schedule\: M-F 7A start Day 1 Benefits\: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance Paid time off begins day one. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Customer Service Supervisor: Supervise the Customer Service Representatives in the Regional Center by hiring, scheduling and training staff, monitoring for quality assurance, conducting performance evaluations and making corrective actions. Prioritize and coordinate customer service activities for multiple ship points. Supervise maintenance tasks including but not limited to new group set-up, group assignment to CSR; customer specific characteristics; service charge maintenance and review, shelf tags, SHH and test bills, item authorization maintenance. Supervise the on-time performance of distributions including seasonal and cigarette promotions. Train customers on various business applications to maximize company value to the organization. Manage communication both internally and externally. Includes new store openings, seasonal route changes, holiday schedules, managing product recalls, major returns, and any out-of-date communications received. Manage business transfers between divisions. Establish budget requirements and review the P&L each period to remain within the established budget. Direct department activities to meet the needs of the customer and the division to ensure timely completion. Establish and maintain effective communications within department and with other functions that impact our customers. Act as primary liaison with IT when system and phone issues occur that may impact deadline compliance. Configure call volume center systems to balance load and meet department objectives. Assists customers with more complex issues by handing calls escalated by Customer Service Representatives; provides coaching and training to CSRs. Other duties may be assigned. Qualifications you'll bring as a Customer Service Supervisor: Have Bachelor's degree (preferred). Have 3 years of customer service experience. Maintain a flexible schedule. Be proficient in MS Office Suite (Excel, Word, etc.) Have strong Leadership skills. Have great organizational and troubleshooting skills. Knowledge of products and promotions. Ability to assist CSRs and customers with questions and escalated calls. Have experience in conflict resolution. Ability to cover staffing gaps for shift extensions, lunch periods, and occasional weekends. Be able to work in diverse, fast paced environment. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $33k-38k yearly est. Auto-Apply 5d ago
  • Service Supervisor

    Continental Careers

    Service supervisor job in Greeley, CO

    Continental Properties is looking for a motivated and empowered Service Supervisor at our beautiful Authentix Greeley residential apartment community in Greeley, Colorado. Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $35.00 - $37.00 per hour Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from additional earning potential on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $35-37 hourly 55d ago
  • Service Supervisor - Arvada Station

    Education Realty Trust Inc.

    Service supervisor job in Wheat Ridge, CO

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-HT1 BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. The hourly range for this role is $32 - $34. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************. ANTICIPATED CLOSING DATE February 13, 2026 This date may be subject to change due to evolving business needs.
    $32-34 hourly Auto-Apply 5d ago
  • Laboratory Services Supervisor - Overnight

    Certified Laboratories Inc. 4.2company rating

    Service supervisor job in Greeley, CO

    Job Description Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you. We are seeking a Lab Services Supervisor Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times. Essential Responsibilities: Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines Perform internal audits of training and ensure accurate performance and interpretation of test results Provide feedback for and administer laboratory personnel training reviews Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) Process samples when needed, and ability to perform all roles that report to supervisor Perform analyses in various laboratory areas, when needed Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends Work closely with the Operations and Technical Managers and assists when needed Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team Responsible for the safety of oneself and others working within their area Responsible for the completion of required Trainer qualification training Education & Experience: Bachelor's degree in Life Science or related field Master's degree in Life Science or related field preferred Two years of analytical laboratory experience Or equivalent combination of education and experience Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure Knowledge of LIMS and Microsoft Office Products software. One year of experience managing personnel Training in general laboratory practices Language Skills: Professional written and verbal communication and interpersonal skills. Mathematical Skills: Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability & Independent Judgment: Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form. Supervision: Supervision and oversight of up to 30 incumbents, dependent on Lab volume. Physical Demands/Work Environment: Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens Noise level varies from quiet to loud Temperature varies from hot to cold Interactive and fast-paced team oriented tasks Overnight Travel is required at the discretion of management Regularly lift and/or move up to 25 pounds. General Requirements: Strong organizational skills and ability to execute detailed tasks Ability to work a flexible schedule Work under stress with interruptions and deadlines Ability to think logically Required to wear appropriate personal protective equipment and clothing Responsible for the safety of oneself and others What we Offer: Competitive wages Benefits package (Health, Vison and Dental). 401K Matching Social events Employee referral bonus program Employee recognition program Monday-Friday 9:00 pm - 5:30 am
    $41k-60k yearly est. 24d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Evans, CO?

The average service supervisor in Evans, CO earns between $34,000 and $79,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Evans, CO

$52,000

What are the biggest employers of Service Supervisors in Evans, CO?

The biggest employers of Service Supervisors in Evans, CO are:
  1. Certified Laboratories
  2. Continental Careers
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