Service supervisor jobs in Montgomery, AL

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Job DescriptionBenefits: Flexible schedule Free food & snacks Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Signing bonus ROLE DESCRIPTION: As a Customer Service Manager with Zach Knight State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Strong leadership and organizational skills. Excellent communication and problem-solving abilities.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

The Service Operations Manager provides strategic leadership and operational support and guidance for Regional Service Manager(s) and the broader maintenance teams to achieve consistent high-level financial operations across a portfolio of multifamily communities. This role ensures each property meets or exceeds company standards for maintenance of quality, asset preservation, safety, and resident satisfaction. The Service Operations Manager partners closely with Vice President of Property Management, Regional Service Manager(s), Regional Managers, and Community Managers to drive performance, optimize maintenance processes, monitor KPI's, and develop high-performing service teams throughout the organization. The ideal candidate would be based in the Southeast or Mid-Atlantic region close to a major airport. CORE RESPONSIBILITIES: Strategic Leadership & Operations * Develop and execute regional service manager(s) strategies that align with corporate goals and operational standards. * Establish maintenance benchmarks, performance metrics, and operational KPIs across all properties. * Evaluate property performance through regular review of the quarterly inspections, and audits completed by Regional Service Manager. * Create and implement standard operating procedures (SOPs) for maintenance, safety, and preventive programs to standardize operations across the portfolio. * Lead sustainability, energy efficiency, and asset preservation initiatives to enhance long-term property value. * Collaborate with Vice President of Property Management and Regional Manager(s) on strategy and resource planning. Team Leadership & Talent Development * Lead and provide guidance, training, and support to Regional Service Managers, and Service Managers. * Coordinate with Regional Manager(s) on assessing team capabilities and succession planning. * Foster a strong service culture focused on accountability, safety, and resident satisfaction. * Identify and deliver ongoing technical and leadership training programs. * Create career growth paths for Service technicians, improving overall retention. Capital Projects & Asset Management * Coordinate with Asset Management, and Construction on capital projects, renovations as appropriate and requested. Manage planning, bidding, execution, and deferred maintenance projects. * Provide input for long-term asset planning. Budget & Financial Management * Collaborate with Vice President of Property Management, Regional Manager(s), Construction, Regional Service Manager(s) to prepare annual maintenance and capital budgets. * Identify cost-saving opportunities through operational efficiencies, vendor partnerships, and preventive maintenance programs. Safety, Risk & Compliance * Create and implement a plan regarding compliance with OSHA, EPA, NFPA, and local building and safety codes across all communities. * Champion safety culture through regular audits, training programs, and policy enforcement. * Create and implement emergency response planning, disaster recovery, and risk mitigation strategies. Vendor & Contractor Management * Assist in managing relationships with key regional and national service providers. * Evaluate vendor performance and compliance with company policies QUALIFICATIONS Education * Facilities Management, Construction Management, Engineering, or related field preferred. Equivalent technical or military background may be considered. Required Experience/Skills * Minimum 8-10 years of progressive experience in property or facilities management, including 5+ years in a leadership or multi-site capacity within the multifamily housing industry. * Proven success managing maintenance operations, large capital projects, and cross-functional teams. * Strong understanding of building systems (HVAC, plumbing, electrical, structural, and mechanical). * Deep knowledge of multifamily operations, maintenance best practices, and regulatory compliance. * Excellent financial, analytical, and project management skills. * Proficiency in maintenance and property management software (Yardi or RealPage). * Exceptional communication, leadership, and team development skills. * Ability to mentors service teams and leaders using persuasion, data, and best practices to improve performance. Certifications * EPA Section 608 Universal HVAC Certification * Certified Apartment Maintenance Technician (CAMT) * OSHA 30-Hour Safety Certification PHYSICAL ACTIVITY AND ENVIRONMENTAL DEMANDS * Travel required (25% - 50%) to inspect properties and support the Regional Service Managers. * Hybrid or field-based role with office and on-site presence. * May require after-hours availability for regional emergencies or project oversight. * To work outdoors in the climate of the region that the property is located. * To be able to safely use manual and power tools weighing up to 40 pounds * To be able to safely carry, set-up and climb ladders and sections of scaffolding weighing up to 125 pounds, which reach heights of 40 feet * To assist in the safe and proper transportation and set-up of appliances, furniture, building materials, tools, supplies, and equipment up to 250 pounds. Such transportation will require the use of hand trucks and may necessitate the climbing of flights of stairs.

Job Description Service Manager - Commercial HVAC Operations Job Type: Full-Time, Direct Hire Compensation: Competitive Salary $100k - $150 (DOE and flexible for the right candidate!) + Performance Bonus + Exceptional Benefits Company Overview A leading, rapidly growing commercial/industrial HVAC service provider is seeking a highly motivated and experienced Service Manager to take full operational and financial leadership of its Montgomery, AL office. This is a strategic role reporting directly to the Operations Manager, responsible for driving service profitability, maintaining high customer standards, and building a world-class team. Key Responsibilities (P&L and Operations) The Service Manager is a key leadership position focused on operational efficiency, team development, and gross profit redemption. 1. Leadership & Team Development Build the Team: Actively identify, establish, and mentor field leaders, including setting clear expectations and establishing the service workflow/chain of command. Staff Mentorship: Provide daily support to lead technicians, teach problem-solving techniques, and develop programs to improve the technical skills of the entire service staff. Recruiting: Proactively manage recruitment efforts to find and hire Service Technicians, maintaining a minimal resource bench at all times. 2. Financial & Profit Management Gross Profit Redemption: Drive financial performance through utilization of Agreement Performance Reports (APRs) and close management of Cost Variance. Resource Control: In conjunction with the Operations Manager, effectively manage and control equipment, material, and tool utilization costs to ensure efficient field operations. Business Planning: Lead Annual Planning and Quarterly Forecasting in conjunction with the General Manager, including reviewing historical data and forecasting future manpower (by type) and vehicle requirements. 3. Operational Planning & Customer Accounts Maintain daily communication with the Operations Center to Plan, Delegate, Organize, and Prioritize service activities. Assure proper staffing, training, tools, and procedures are in place to complete all work in a cost-effective manner. Oversee the management of customer accounts, ensuring all preventative maintenance standards and quality commitments for emergency and spot calls are consistently met. Provide support to the Sales team, including generating qualified leads, assisting with site surveys, and attending verification meetings. Required Competencies & Qualifications Experience: [Insert specific years of experience, e.g., 5+ years] of progressive experience in Commercial HVAC, with at least [Insert specific years, e.g., 2+ years] in a management, supervisory, or senior leadership capacity. Technical Knowledge: Comprehensive technical knowledge of commercial HVAC equipment and concepts. Ability to quickly assess equipment (e.g., 10-50 ton units) and determine the correct course of action (repair vs. replace). Business Acumen: Demonstrated understanding of P&L principles, contractual obligations, and experience with operational systems for tasking and procedure review (e.g., proprietary LINC service tools or similar management platforms). Communication: Exceptional verbal and written communication skills; ability to inform management promptly of unfavorable news, agreement changes, and customer complaints. Safety Focus: Strong commitment to implementing and enforcing safety protocols in the field. Benefits & Incentives Highly competitive base salary and performance-based bonus structure. Industry-leading 7% 401K company match. Comprehensive medical, dental, and vision insurance. Company-paid disability and life insurance. Vehicle allowance or company vehicle provided. #LI-SL2 #LI-OnSite

Field Service Manager About Us: Satellites Unlimited, LLC is a regional service provider in the paid satellite tv industry. With 14 office locations and over 300 employees, we are an exclusive Regional Service Provider for DISH Network in the states of AL, MS, FL, LA, GA, AR, TN and NC. We are an employee owned and operated organization that has consistently enjoyed success and performed at an extremely high level throughout our 30-year history. We provide various products and services to our customers, up to and including video, internet, home automation, security, and state of the art sound system installations. We continuously invest in our team members in order to provide the best service possible to over 200,000 customers annually. We believe that our people are our greatest asset and the driving force behind everything we do. Our people are working towards their dreams every day! Check out the video below and see how they re doing it: **************************** We love to recognize our people and embrace their accomplishments both personally and professionally! Check us out on social media: ******************************************** **************************************** The Field Service Manager (FSM) is expected to provide coaching and troubleshooting support for a team of 8-12 satellite installation technicians. The FSM is responsible for enhancing the quality of services that are being provided to DISH Network customers, in a safe and values driven environment. Essential Duties and Responsibilities: Must possess the ability to motivate and build a winning culture on a team Train, develop, coach and mentor team members to become high performing technicians Follow specified work processes and standardization while building a winning culture Demonstrate a high level of competency in upselling products and services while on site in the customer's home Identify and address any issues that may impact employee satisfaction and retention Ability to lead a team that consistently results in extremely satisfied customers Conduct performance review meetings, coach employees about work-related issues and job performance opportunities, monitor employees work levels and review work performance Provide technical troubleshooting and support to technicians Share relevant information to technicians and team-members as appropriate Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety Conduct technician team load out meetings Complete van inspection, maintenance, and cleaning Investigate accidents or injuries and prepare reports of findings Maintain a safe work environment by following safe practices and adhering to safety policies Must be able to lift up to 80 pounds and climb ladders up to 40 feet in length Must be able to work in tight spaces, including attics and crawl spaces Must be able to work outside in all weather conditions Must be able to stand for extended periods of time Position Requirements/Preferred Skills: 3+ years managing service/repair personnel Strong communication skills including the desire to develop and lead teams Hands-on field technical experience considered a plus Ability to manage/prioritize multiple tasks/projects Excellent communication skills (oral, written, and presentation) Demonstrate effective computer and technology skills Additional Benefits For All Full Time Team Members! Insurance Benefits including medical, dental, vision as well as these benefits: Company paid life insurance Short term and long term disability Access to 24/7 TELADOC Services 401(k) retirement plan through BlueStar with 24/7 access to MyPlanConnection App. Performance bonus upon meeting certain company metric goals. Employee Stock Ownership Program allocates shares to every team member and serves as a separate retirement account. Paid Vacation is allocated to every employee. Team members are given 10 days of vacation in their first year alone. Incredible Rewards and Recognition Program - we have many events a month that recognize and reward performance for several key metrics. Promotional Opportunities are available for those looking to expand their responsibilities and/or lead others. Ongoing training and development to maximize your career potential. Employee Assistance Program is available to every team member and provides: Financial planning Legal assistance Child and elder care Many other services Tuition Reimbursement up to $3,000 per calendar year. Compensation The base salary is 54k with an additional annual bonus potential of up to $27,400. #LeadDog

Description Hackbarth Delivery Service, Inc is a leading logistics and transportation company dedicated to delivering exceptional service and innovative solutions to our clients. We pride ourselves on our commitment to efficiency, sustainability, and customer satisfaction. As we continue to grow, we are looking for a dedicated and experienced Logistics Operations Supervisor to join our team. Job Description: The Logistics Operations Supervisor will be responsible for the daily flow of work or of a specific segment, such as route launch, will have input and assist in driver negotiations but under the authority/oversight of a Terminal Manager. Conducts driver negotiations and enter into tentative agreements but will not implement them without the direct approval/oversight of a Terminal Manager, or Regional Director as appropriate. Key Responsibilities: Team Leadership: Lead and motivate a team of terminal staff, including supervisors, warehouse workers, and administrative personnel. Operational Oversight: Oversee all terminal operations, including loading and unloading, inventory management, and equipment maintenance. Safety Compliance: Ensure strict adherence to safety regulations and implement safety protocols to minimize workplace accidents. Customer Service: Maintain excellent customer relationships by addressing inquiries, resolving issues, and providing timely updates. Resource Management: Manage resources efficiently, including labor, equipment, and materials, to optimize terminal performance. Cost Control: Monitor and control operational expenses to meet budgetary targets while maximizing efficiency. Reporting: Generate regular reports on terminal performance, productivity, and KPIs for senior management. Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance terminal efficiency. Compliance: Ensure compliance with all relevant regulations, including environmental, safety, and transportation laws. . Qualifications: Proven experience in a leadership or a related logistics role. Proven experience in terminal management or a related logistics role (minimum of 5 years). Strong leadership skills with the ability to motivate and manage a diverse team. Excellent communication and interpersonal skills. In-depth knowledge of logistics and supply chain operations. Proficiency in using logistics and inventory management software. Knowledge of safety and regulatory requirements in the logistics industry. Strong problem-solving and decision-making abilities. Exceptional organizational and time management skills. Contract negotiation experience. Must be proficient in Microsoft applications. Availability to work flexible hours as needed. Must be able to work 8,10,12 hour days. 6:00am - Start and end times may vary. Benefits: Competitive salary commensurate with experience. $47,000.00 - 55,000.00 Annually DOE Health, dental, and vision insurance. Supplemental insurance options Retirement plan options. Paid time off and holidays. Opportunities for career advancement. A dynamic and inclusive work environment. An Equal Opportunity Employer *Follow us on FACEBOOK & LINKEDIN for more of the latest news & updates. ******************************************* ************************************************************

Supervisor - Nutrition Services (Job Number: 546708) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job SummaryThe Nutrition Services Supervisor is responsible for overseeing daily kitchen operations, food production, and service for patients, cafeteria, and special functions. This role ensures meals are prepared according to dietary requirements, safety standards are followed, and staff are trained and supported in delivering high-quality food service. Essential FunctionsSupervises food preparation and service for patient meals, cafeteria, and catered events according to production sheets Ensures food quality, portion control, and proper temperatures are maintained per regulatory standards Demonstrates knowledge of therapeutic diets and ensures accuracy of patient menus based on prescribed dietary modifications and preferences Provides coaching and oversight to food service staff, participates in training, and ensures compliance with work procedures Monitors inventory, rotates stock, and ensures leftover and perishable foods are properly stored, labeled, and reused safely Ensures kitchen and service areas are cleaned and sanitized per daily, weekly, and monthly checklists Maintains equipment cleanliness and safety; promptly reports equipment malfunctions Follows and enforces infection control protocols, including proper hand hygiene, glove use, and food labeling Participates in safety drills and emergency preparedness activities as assigned Assists in evaluating and updating recipes and suggests new menu items Communicates with patients, families, and staff to address dietary concerns or complaints Demonstrates age-specific communication skills and awareness in patient interactions Completes incident reports, follows facility safety policies, and ensures staff wear required identification Knowledge/Skills/Abilities/ExpectationsWorking knowledge of dietary restrictions, food production, and sanitation standards Ability to read, write, and communicate effectively with patients, visitors, and staff Strong organizational skills, leadership qualities, and attention to detail Understanding of infection control, hazard communication, and regulatory food service compliance Ability to train and mentor staff on departmental policies and procedures Qualifications EducationHigh school diploma or equivalent required Licenses/CertificationsNone required ExperienceMinimum of one (1) year of experience as a cook or in food service operations required Prior supervisory or lead cook experience preferred Ability to work independently in a high-stress environment Job: Plant Ops. /Dietary/Materials Mgmt. Primary Location: AL-Selma-Vaughan Regional Medical CenterOrganization: 0492 - Vaughan Regional Medical CenterShift: Day

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. **Why work with us?** At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. **Benefits of joining Impact Fire Services** When you join Impact Fire you will receive: + Competitive compensation + Pay is on a weekly cycle, every Friday + Career Advancement Opportunities + Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays + Company paid short and long-term disability + Immediately vested in our 401(k) company match + Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. + Exceptional guidance and support from our managers + Collaborative culture & environment + Robust training opportunities with company reimbursement upon achieving required licensing + Apprenticeship programs for fire sprinkler, fire alarm and inspection positions + Opportunity to work alongside some of the best talent in the fire protection industry **Position is located in Mobile, Alabama.** We are seeking a highly motivated and experienced **Fire Alarm Service Manager** to lead our Fire Alarm Service operations in both industrial and commercial environments. This role is responsible for overseeing a team of service technicians and a customer service administrative representative, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This is a leadership position with strong potential for career advancement. We are committed to promoting from within and offer clear pathways to higher-level roles for high-performing team members. **Key Responsibilities:** + Oversee day-to-day operations of Fire Alarm Service, ensuring timely and compliant execution of Inspection, Testing, and Maintenance (ITM) contracts. + Lead and support the Service Coordination team to ensure efficient work order management and completion. + Provide accurate labor forecasting and resource planning. + Collaborate with leadership to set and achieve strategic and operational goals. + Maintain strong communication and collaboration across departments and with Impact Fire managers nationwide. + Ensure recruitment and employment practices align with company policies and compliance standards. + Foster strong customer relationships through proactive communication and responsive service. + Promote and enforce health and safety standards, working closely with Safety support services. + Mentor team members and cultivate a strong safety culture. + Support sales efforts through contract review, estimating, and business development activities. + Drive operational improvements and cost-effective practices. + Build and lead a high-performance team focused on quality, efficiency, and customer satisfaction. **Qualifications:** + 5+ years of experience in fire alarm service and management. + NICET certification(s) in Fire Alarm and/or Special Hazards. + Ability to meet state and local licensure requirements. + Strong understanding of cost control, invoicing, and business operations. + Proven leadership and team-building skills. + Excellent communication, organizational, and administrative abilities. + Experience with business development and customer relationship management. + Proficiency in Microsoft Office 365 (Word, Excel, Outlook, OneDrive). + Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans. **Job Details** **Pay Type** **Hourly**

GovCIO is currently hiring for Middleware Team Lead todeploy and manage middleware SW supporting customer applications . This position will be located in Radford, VA and will be a remote position. **Responsibilities** Senior middleware administration experience deploying and managing middleware SW supporting customer applications. Responsible for all facets of engineering and administering the mid-tier. This includes architecting infrastructure, installing, and configuring Application and Web Servers, Portals, and associated SW products and operating system configuration in LINUX, UNIX and Windows environments. Once deployed, responsible for maintaining the infrastructure to meet availability and performance standards. Assists in the scheduling of deployment activity as well as new installations of mid-tier infrastructure. Responsible for developing security standards in the mid-tier and ensuring all systems and applications ARMY security requirements. Responsible for development and maintenance of mid-tier system monitoring and administrative dashboards to ensure a proactive approach to system management. Thorough knowledge of the Cyber Command Security Technical Implementation Guides (STIGs) processes and procedures. Know how to perform a Security Readiness Review (SRR) and document the SRR findings in a Plan of Action and Milestones (POA&M) document. + Knowledge of Web Services, both Simple Object Access Protocol (SOAP) and Representational State Transfer (REST). + Knowledge of Extensible Markup Language (XML) is required. + Knowledge of Document Type Definition (DTD), Extensible Stylesheet Language Transformations (XSLT), Xerces and Xalan is a plus. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + Must possess a familiarity of the Java or C# programming languages to assist developers in debugging applications. + Knowledge of the Oracle Relational Database Management System (RDBMS) and the SQL Server RDBMS is a plus. + Knowledge of UNIX and Windows administrations skills. + Knowledge of Python and PowerShell is a plus. + Ability to relate to customers in a professional manner. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Working knowledge of DoD STIGs, and IAVM **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $150,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************* **Location** _US-Remote_ **ID** _2025-6781_ **Category** _Information Technology_ **Position Type** _Full-Time_

At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need Team Members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We are a rapidly growing restaurant company dedicated to providing wholesome, Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a commitment to quality ingredients, culinary innovation, and exceptional guest experiences, we are expanding our footprint across the country. We foster a culture built on five core values: · Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others · Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious · Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt · Passion for Positivity: We greet each day with warmth and possibility · Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose The Role: Our Team Leaders (“TL”) play a key role in bringing our mission, values, and competencies to life for guests and team members in our restaurants. TLs support performance success in partnership with our Assistant General Managers and General Managers by leading the team daily, promoting a positive work environment, and delivering on our commitments to our guests. TLs work collaboratively with teams by delegating routines and important tasks, ensuring standards are executed, and support the training and development of other Team Members. This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. Qualifications: · Work closely with Managers and Team Members to bring the spirit of hospitality to our guests and create quality food · Coach, develop, and support the cross training of Team Members as our business continues to grow · Support the overall restaurant experience and execute key duties including but not limited to opening and closing the restaurant, placing food orders, conducting inventory, and cash handling as needed · Support food safety initiatives and ensure that other Team Members follow proper food safety practices and cleanliness standards · Model sound decision making and help resolve issues that may arise · Support deployment practices on your scheduled shift to ensure heightened levels of service interactions with guests, as well as prompt presentation of food orders What We Bring to the Table (Benefits): We've got you covered. Here are just some of the benefits available to CAVA Team Members: · Early Wage Access* · Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* · 401k enrollment with CAVA contribution* · Paid sick leave, parental leave, and community service leave* · FREE CAVA Meal for every shift worked *indicates eligible qualifying positions Physical Requirements: · May stand for long periods of time and lift up to 50 pounds · Must be able to bend and reach overhead often · Must possess dexterity to handle tongs, pots/pans, and other equipment · Must be comfortable working in temperatures ranging from hot to cold · Must be comfortable working near open flames · May be required to work in tight spaces · Must maintain near constant communication with multiple people · Close vision, distance vision, and peripheral vision is required · Must be able to sit, squat, and kneel occasionally · Must be able to work in a constant state of alertness and safe manner · May be required to occasionally work in outdoor weather conditions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need Team Members to make the magic happen every day. Everyone matters and we're here to celebrate your growth. We are a rapidly growing restaurant company dedicated to providing wholesome, Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a commitment to quality ingredients, culinary innovation, and exceptional guest experiences, we are expanding our footprint across the country. We foster a culture built on five core values: · Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others · Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious · Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt · Passion for Positivity: We greet each day with warmth and possibility · Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose The Role: Our Team Leaders (“TL”) play a key role in bringing our mission, values, and competencies to life for guests and team members in our restaurants. TLs support performance success in partnership with our Assistant General Managers and General Managers by leading the team daily, promoting a positive work environment, and delivering on our commitments to our guests. TLs work collaboratively with teams by delegating routines and important tasks, ensuring standards are executed, and support the training and development of other Team Members. This job description is not intended to be a comprehensive list of all the duties and responsibilities of the position, and such duties and responsibilities may change without notice. Qualifications: · Work closely with Managers and Team Members to bring the spirit of hospitality to our guests and create quality food · Coach, develop, and support the cross training of Team Members as our business continues to grow · Support the overall restaurant experience and execute key duties including but not limited to opening and closing the restaurant, placing food orders, conducting inventory, and cash handling as needed · Support food safety initiatives and ensure that other Team Members follow proper food safety practices and cleanliness standards · Model sound decision making and help resolve issues that may arise · Support deployment practices on your scheduled shift to ensure heightened levels of service interactions with guests, as well as prompt presentation of food orders What We Bring to the Table (Benefits): We've got you covered. Here are just some of the benefits available to CAVA Team Members: · Early Wage Access* · Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* · 401k enrollment with CAVA contribution* · Paid sick leave, parental leave, and community service leave* · FREE CAVA Meal for every shift worked *indicates eligible qualifying positions Physical Requirements: · May stand for long periods of time and lift up to 50 pounds · Must be able to bend and reach overhead often · Must possess dexterity to handle tongs, pots/pans, and other equipment · Must be comfortable working in temperatures ranging from hot to cold · Must be comfortable working near open flames · May be required to work in tight spaces · Must maintain near constant communication with multiple people · Close vision, distance vision, and peripheral vision is required · Must be able to sit, squat, and kneel occasionally · Must be able to work in a constant state of alertness and safe manner · May be required to occasionally work in outdoor weather conditions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

Recently awarded #1 in the State of Alabama for Service CSI, McSweeney Automotive Group is looking for a motivated, customer focused, detail oriented LEADER. This person will be responsible for working alongside all departments within the dealership to ensure goals are efficiently and effectively met all while exceeding customer expectations. Duties: - Oversee the daily operations of the service department - Manage a team of service technicians and advisors - Schedule and assign work to technicians based on customer needs and department priorities - Ensure that all vehicles are properly maintained and repaired in a timely manner - Monitor the progress of vehicle repairs and provide updates to customers as needed - Handle customer complaints and resolve any issues that arise - Maintain accurate records of all service department activities, including repairs, parts inventory, and customer interactions - Collaborate with other departments to ensure smooth workflow and customer satisfaction -Present weekly performance reports to management team and owners -Building and maintaining customer and vendor relationships -Ensure all shop equipment is in proper working condition -Understand and comply with regulations that affect service and parts operations, such as hazardous waste disposal, OSHA, etc. Skills: - Strong knowledge of vehicle maintenance and repair procedures - Experience with automotive service and repair, including auto body repair and estimating - Service writing and the ability to accurately estimate repair costs - Excellent leadership and communication skills to effectively manage a team - Strong problem-solving abilities to address customer complaints and resolve issues - Proficient in using computer software for record keeping and scheduling -Reynolds experience a plus Note: The Service Manager position requires a combination of technical expertise in automotive service and repair, as well as strong leadership skills to effectively manage a team. Experience in both areas, along with excellent communication skills to interact with customers and other departments is a must!

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary. Key Areas of Responsibility: * The ability to provide supervision during assigned shifts. * Provides team members, and guests with a positive experience and atmosphere. * Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. * Monitors speed of service to ensure a positive guest experience. * Assists with guest comments and complaints. * Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. * Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. * Helps encourage adherence to uniform policy and standards. * Ensures proper cash handling procedures are followed. * Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management. Job Type: Hourly Education: High School Diploma or equivalent This is for a position at a franchised McAlister's Deli location

Job Description Tier One Supplier to Hyundai and KIA is seeking a new team member!! Company offers great benefits. Shift 430p - 1am Monday - Friday. supervisors come in 20-30 minutes early to prepare for the shift & stay after the shift to send reports etc. Pay: $16.00 - $18.00 Depends on experience. The main duties for this position are to oversee the day-to-day workflow of the packing staff. SUMMARY: Directs the activities of Line Operators involved in the packing of various products at the facility and assists the Production Supervisor as needed. RESPONSIBILITIES: Supervises all packing activities performed by plant staff. Maintains a working knowledge of all operating systems pertaining to the work area Provides proper coordination of all activities of the flow of material both in and out of the facility in accordance with all safety, process, and procedures established to operate this facility. Review and submit daily production report on time. Report to management relevant activities happening during the shift. Performs required administrative tasks; prepares required reports and correspondence. Ensures all established policies and procedures are followed by crew. Assists with inventory activities. Oversees the sanitation activities performed in the warehouse REQUIREMENTS: High School Diploma or GED required. Two years related experience or equivalent. Supervisory experience needed. Must be proficient in MS Office (Excel, Word, Outlook) with some experience in MfgPro. Excellent written and oral communication skills Lift and/or move up to 70 pounds with assistance. Strong interpersonal skills. Snapshot of Our Benefits and Culture A full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, Company Paid Insurances, 401K, Paid Holidays and more. A casual work environment - no suit and tie. Professional development opportunities available. A culture where team members are encouraged to share ideas and individual opinions Ultimately, we're looking for talent who is interested in furthering his/her career in our organization.

Requisition ID: 906634 Store #: 00T168 Basden Eye Care at Moores Mill Position:Full-TimeTotal Rewards: Benefits/Incentive Information Basden Eye Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice management team, promoting and guaranteeing premium and professional eyecare experiences with every patient. This position supports establishing the practice as the premier destination for all vision needs within the community. This role assists in the achievement of the practice's success by supporting key optical and lab processes (where applicable) and ensuring unsurpassed patient care. MAJOR DUTIES AND RESPONSIBILITIES Supports all primary care functions within the practice, including but not limited to, leads and maintains patient and customer flow, leads eyecare advisors and eyecare sales associates, participating in pre-exam activities and selling products, and demonstrates superior product and process knowledge. Conveys a commitment to providing unsurpassed patiect care to every patient, every time. Leads peers through difficult or complex tasks. Anticipates problems before they occur and explores underlying reasons for recurring problems; goes beyond symptoms to get to a root cause and strives to develop long-term solutions. Supports practice management team in delivering key performance indicators. Acts as a catalyst for change within the practice, supporting company initiatives to include new technology, processes, and continued improvement. Ensures all Company approved safety programs are implemented and maintained. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs within division of responsibility as designated by the Practice Manager. Performs other functions as assigned by Practice Manager or as business needs. BASIC QUALIFICATIONS HS diploma/GED Strong customer service and retail experience; preferably in optical and patient experience Knowledge of current optical theory and merchandise or ability to master in short timeframe Strong communicator and listener Familiarity with technology, such as point-of-sale, patient record systems, and other software applications Strong communicator and listener PREFERRED QUALIFICATIONS ABO certification 1+ year supervisory experience, preferably in an eyecare environment Customer/Patient care experience Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Auburn Nearest Secondary Market: Opelika Job Segment: Patient Care, Manager, Ophthalmic, Optometry, Healthcare, Management

Details Information Requisition Number Stu04876P Home Org Name Library Administration Division Name Library Position Title Student Assistant Desk Supervisor- Up All Night Working Title (if different from Position Title) Job Summary Auburn University Libraries is seeking dynamic, creative, results-oriented applicants for the position of Student Assistant Desk Supervisor to work customer service points at the Circulation Desk and the Mell Classroom Information Desk. This position has a non-traditional work schedule and will report to the Night Supervisor in the Circulation Department. Essential Functions Include but not limited to: * Assist all library patrons at the desks * Answer questions face to face or via phone * Maintain a safe and secure environment and coordinate with security officers * Check library materials in and/or out * Return items to the shelves * Sort books and other library materials * Assist with printing and scanning needs Why Work at Auburn? * Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world. * Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education. * We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance. * Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches. * A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply today! War Eagle! Minimum Qualifications Currently enrolled student at Auburn University Expectations: * Report for the shift no later than 11:55 pm * Be fully prepared and alert for the up all night shift * Strong interest in public service and delivery of quality customer service * Be willing to work as a team member while interacting with faculty, staff, and students * Initiative to complete complex projects * Possess strong interpersonal and communications skills * Attention to detail and familiarity with computer applications, such as Microsoft Word, Excel, PowerPoint, and SharePoint, are essential * Dependability, multi-tasking, and the ability to work in a fast-paced, dynamic environment are imperative * Job frequently requires standing, walking, reaching, balancing, hearing, handling objects with hands, and occasionally lifting up to 50 pounds Preferred Qualifications Pay Rate $11.75/hour ($9.35/hour for hours worked outside of Up All Night) Work Hours Varies up to 20 hours/week M-F from 12:00 am - 7:15 am depending on operations & availability City position is located in: Auburn State position is located: Alabama Posting Detail Information Posting Date 11/18/2025 Closing Date 01/31/2026 Equal Opportunity Compliance Statement It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more. Special Instructions to Applicants Quick Link for Internal Postings ******************************************* Documents Needed to Apply Required Documents Optional Documents * Resume * Cover Letter Supplemental Questions Required fields are indicated with an asterisk (*). * * Please tell us how you first heard about this opportunity. (Open Ended Question) * * Are you currently an enrolled student at Auburn University? * Yes * No * * Are you able to lift up to 50lbs unassisted? * Yes * No

31437 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 497 Rack Room Shoes 497 Pay Range: 10.00 Prattville Town Center 2758 Legends Pkwy About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Prattville, Alabama US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Hires, trains, coaches, counsels, and evaluates the performance of direct reports + Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service + Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures + Facilitates and participates in staff training + Participates in staff meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions + Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field + Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. + Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable **Other Job Specific Skills** + Must be a U.S. Citizen + Knowledge of mandated procedures for child and elder abuse situations + Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults + Exceptional written and verbal communication skills + Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm + Excellent organization and time management skills + Comply with all HIPAA regulations + Ability to obtain a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $62,200 - $96,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.