Service supervisor jobs in Spring Lake, NC

Job DescriptionBenefits: Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Manager to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, ambitious, problem solver, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls, emails, and texts Monitor Social Media Accounts Identify the reason for the customers call, collect relevant information, and provide solutions Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of the response team Qualifications College Degree Previous experience as a Customer Service Representative or in a similar role is preferred Computer savvy and familiar with customer management software Excellent verbal and written communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to multitask and prioritize projects Problem solver Excellent typing and data entry skills Ability to work in our office M-F 8am-5pm (this is not a remote position)

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a skilled Field Service Supervisor to join our Raleigh, NC team. Triumvirate Environmental provides leading organizations in higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse environmental services and expertise to assist them with waste management and EHS compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity The ideal candidate will be hands -on, safety-minded Environmental Services Field Supervisor experienced in overseeing and delivering waste management field projects within Environmental Services Industry . If you're a self-starter, excited by challenging field projects, and thrive in a fast-paced, dynamic environment, we want you on our team! Responsibilities: * Supervise and perform environmental field service projects from commencement and completion. * Travel 30% throughout the Mid-Atlantic South Region in support of Field Service projects. * Oversight of job site safety and field technicians. * Oversee and participate in decontamination of laboratories and manufacturing spaces in each of the sectors listed above. * Provide job scope details and pricing in support of the sales team. Manage profitability of the job assignments. * Participate on emergency response teams and provide emergency response coordination as required. Additional responsibilities associated with the Emergency Response team operations. * Provide leadership to the site Emergency and participate on emergency response teams and respond to site emergencies. * Ability to oversee and participate in confined space entries. * Oversee and participate in onsite Underground storage tanks and above ground storage tanks * Conduct sample collection and monitoring including confirmation sampling, waste sampling, unknown sampling, air monitoring * Participate on emergency response teams. * Oversight of safety of field technicians and jobsite. * Manage profitability of the job assignments. * Oversee overall professionalism of crew and delivery of high-quality service. * Travel throughout the Mid-Atlantic South Region in support of Field Service projects. * Additional responsibilities associated with the Emergency Response team operations. * Oversee and participate in decontamination of laboratories and manufacturing spaces in each of the sectors listed above. * Provide job scope details and pricing in support of sales team. * The Field Services Supervisor frequently handles hazardous chemicals and biological waste and is responsible for putting on and taking off personal protective equipment. This role is considered safety-sensitive. * Oversee and participate in decontamination of biosafety cabinets Basic Requirements: * Prior relevant industry experience required. * Ability to travel throughout the Mid-Atlantic South Region in support of Field Service projects. * Experienced and trained in Confined Space Entry. * SCBA training and experience * Ability to manage HAZMAT Spill Response Coordination on a 24/7 rotational basis * Hazardous Materials handling experience * Experience with the Decontamination of biological and chemical spaces * Inventory tracking, maintenance, scheduling and Project Management Experience * Experience with oversight and maintenance of industrial pumps, vacuum trucks, roll-offs * OSHA 30-hour training * Firm understanding of RCRA, DOT, CALRCRA, and regulations pertaining to hazardous waste and materials * Ability to work overtime on a regular basis. Must Haves: * Must be eligible to work in the United States without future sponsorship. * Must have a reliable form of transportation. * Must be willing to consent to Motor Vehicle Record screening, criminal background check, pre-employment physical, and drug screen (inclusive of THC). * Upon employment, you will be required to participate in a random drug screening program (inclusive of THC) as part of our company's commitment to maintaining a safe and healthy work environment. * Must be able to lift 60 pounds on a regular basis. * Must be willing to work flexible hours within the work week (Monday through Friday). * Some responsibilities as part of our Emergency Response team. * Must be able to report to designated office within 1 hour during Emergency Response rotating shifts. Preferred Requirements: * Active HAZWOPER 24- or 40-hour certification * Willingness to obtain Commercial Driver's License (CDL) * BSC decontamination experience #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Blood Bank or Transfusion Services Supervisor Opening at an award winning hospital in North Carolina. This hospital is known for its outstanding care and groundbreaking research. In addition, this facility is ranked nationally in multiple adult and pediatric specialties. This hospital is looking to hire a permanent and full time Blood Bank Supervisor on Day Shift. The Blood Bank Supervisor is responsible for the day to day operations of the entire blood bank department including (but not limited to) mentoring staff, training and evaluating employees, ensure CAP/AABB compliance, maintain inventory and more! For consideration, applicants must have his or her BS Degree in addition to SBB, BB, MT/MLS ASCP Certification. If you are not interested in a leadership opportunity there are bench openings across all departments of the laboratory including blood bank/transfusion services, chemistry, hematology, microbiology as well as in their pediatric laboratory! Compensation includes a competitive hourly rate, top-notch benefits package and relocation assistance (if necessary). This facilities benefits package has long been recognized and valued because of its comprehensiveness and competitiveness in the market. In addition to a robust array of traditional benefits such as medical and dental care and retirement, this facility also offers a wide range of family-friendly and cultural benefits to attract, support and reward the skilled employees that come to work at this organization. Interested in pursuing a laboratory position? Or have any questions on this position? Contact Andrea at 617-746-2745 (text or call) and/or andrea@ka-recruiting.com! ACC 236112281

Benefits: Collaborative Culture Innovative Environment Competitive Pay Opportunity for advancement Training & development Wellness resources Flexible schedule Calling all Game-Changers, Innovators, Challengers of the known. We need you . The Role:We are currently seeking enthusiastic individuals to join our Team of Service Supervisors. Our Supervisors are an extension of management. They uphold the integrity of the brand, run great shifts, and are supportive of each team member on shift. The responsibilities will include: Supports operational excellence by running great shifts, upholding quality standards, and maintaining responsible financials. Delivering genuine, unforgettable experiences for the guests and team. Resolves concerns or issues promptly and professionally. Supports in training, directing daily work responsibilities, and providing performance feedback and coaching in support of continuous development. Upholds health and safety standards, ensuring compliance with regulations and best practices. Who We're Looking For:The ideal candidate for this role will possess: Previous experience as a Supervisor or in a hospitality, retail, or a similar customer-facing role. Strong leadership, communication, and interpersonal skills. Exceptional customer service skills with a genuine passion for hospitality. Excellent problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment and handle high-pressure situations. A positive attitude and willingness to go above and beyond for our guests. Familiarity with health and safety regulations. Requirements: Must meet state minimum age for serving alcoholic beverages. Participate in NC ABC training. ServSafe Certification is a plus. Must be able to lift 50 lbs. Interested in a flexible schedule, including nights and weekends. Confident with technology and point of sales systems. Willing to learn and grow in the role. Ready to Roll?If you're ready to embark on a rewarding journey with Jaguar Bolera and become a part of our vibrant team, we want to hear from you! Jaguarbolera.com Jaguar Bolera is the perfect culmination of tradition and innovation, an inspired collaboration between culinary enthusiasm, self-guided imbibing and entertainment, and a custom, curated approach to crafting eating, drinking, and gaming experiences for the entire group. The menu interlaces woodfire-cooked fare from the American South with the brilliance of traditional Mexican cuisine - territories historically inhabited by the Jaguar. “Bolera” is the Spanish word for bowling alley, nodding to the concepts full-length bowling lanes and duckpin balls and pins. The 20,000 sq foot venue has multiple stations for self-serve custom brews, craft cocktails, and keg wines. Compensation: $22.00 - $26.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Jaguar Bolera changes the game and redefines the industry with its innovative, clever, and open-minded approach to culinary excellence, self-guided imbibing, and experiential entertainment. It is the evolution of the entertainment industry as a creator of memories and steward of good times. At Jaguar Bolera, you are the inspiration for genuine, authentic experiences that bring people together. Your enthusiasm, drive, and sense of purpose are the key components for producing quality on each plate, a smile on every face, and adding value to the time people choose to spend with us. The crew at Jaguar Bolera is committed to curating an environment where each team member has an opportunity to contribute to building something brilliant. Each team member has an opportunity to learn and earn, create a pathway for a career, or shape their financial future. Join us as we continue to break the mold, challenge the known, build and grow, and have a great time doing it.

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $50,000/year Minimum Qualifications: Associate's degree in human services One (1) year of experience as a Family Peer Support Specialist 88 hours of training completed in the 5 CFPS Core Competencies in preparation for the National Certification exam. Other Required Qualifications/Skills: Exceptional communication and interpersonal skills, with the ability to build trust and rapport with diverse individuals and families. Proven leadership and mentoring abilities, fostering growth and development within team environments. Strong capacity to work independently and collaboratively, demonstrating initiative and accountability. Comprehensive knowledge of community resources and support systems, with the ability to connect families to appropriate services. Skilled in navigating complex systems (e.g., behavioral health, education, child welfare) and advocating effectively on behalf of families. Deep empathy and insight into the challenges faced by families, particularly those caring for children with behavioral health needs. This Opportunity:The Family Peer Support Supervisor provides leadership and support to a team of Family Peer Support Specialists. The Supervisor ensures that effective implementation of family peer support program for families with children facing behavioral health challenges.What You'll Do: Provide ongoing guidance, support, coaching, and oversight to Family Peer Support Specialists (FPSS) to ensure effective service delivery. Ensure the effective and sustainable implementation of the Family Peer Support Program, adhering to program guidelines and best practices. Monitor service delivery to ensure quality, fidelity, and positive outcomes for families. Facilitate professional development for FPSS team members through training, mentorship, and skill-building opportunities. Foster a supportive and collaborative work environment that promotes teamwork, accountability, and professional growth. Collaborate with professionals and stakeholders to ensure coordinated, family-centered services. Leverage personal experience as a caregiver of a child with behavioral health needs to inform and enhance family support. Assist families in navigating complex child-serving systems, including mental health, developmental disabilities, education, juvenile justice, and child welfare. Promote self-advocacy among families and support them in accessing services and community resources. Travel as needed to serve families and participate in trainings, conferences, outreach events, and workshops. Participate in on-call coverage during evenings, weekends, and holidays as assigned. Ensure compliance with service definitions, grant requirements, and documentation standards. Perform other duties as assigned by the supervisor. Demonstrate knowledge of and adherence to all agency policies and procedures. Education We're Looking For:Associates: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience as a Family Peer Support Specialist | 1 Year | RequiredSchedule:Monday-Friday (8:30am-5:00pm) Weekends, holidays and on-call coverage responsibilities to meet the needs of the people supported.Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

R&D Partners is seeking to hire a Senior Supervisor, Material Handling in Dunn, NC. Your main responsibilities as a Senior Supervisor: 1. Supervise the receipt, handling, verification, storage, and distribution of plasma to ensure compliance, safety, and conformance to procedures as specified by Standard Operating Procedures,cGMP's, and OSHA standards. 2. Assure that each plasma shipment, production unit, and lot meets all applicable quality, storage, and production requirements and ensure that each plasma lot is delivered in a timely manner to appropriate customers. 3. Assure that each individual unit of plasma that is deemed unacceptable for further processing is individually removed, accounted for, and ultimately dispositioned according to documented procedures. What we are looking for in a Senior Supervisor: Working knowledge of manufacturing processes related to raw plasma, inventory controls, and strong knowledge of cGMP's and other regulatory requirements. Experience: A minimum of 5 years experience in logistics, warehousing, materials inventory planning, or distribution (preferably relating to raw plasma) is required for this level. Why Choose R&D Partners? As an employee, you have access to a comprehensive benefits package including: Medical insurance PPO, HMO & HSA Dental & Vision insurance 401k plan Employee Assistance Program Long-term disability Weekly payroll Expense reimbursement Online timecard approval Pay Scale: $93,000 - $97,000 ( Dependent on Experience) R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. R&D Partners is an equal-opportunity employer.

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Raleigh, NC. Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Pay Range: $68,000 - $73,000 Shift: Monday - Friday 6:00am to 2:30pm EST + OT Location: 1564 Innovation Blvd., Clayton, IN 46118 YOUR ROLE Are you known for your leadership skills? Are you passionate about delivering excellent logistics services? If so, we have an opportunity that would allow you to supervise the daily operations of the Logistics Department including document preparation and traffic coordination required to correctly process inbound consolidations in a cost-efficient manner and within defined standards. WHAT ARE YOU GOING TO DO? Supervise and provide control oversight for all department activities. Provide training and quality management activities to assigned staff. Conduct annual performance reviews for all staff within department and address all employee performance problems promptly and directly in accordance with personnel policies. Develop and provide excellent service to internal and external customers. Set up files for all documents and records relevant to the consolidation. Receive, review and process inbound documentation for an assigned base of accounts. Provide written quotations as requested by customers. Ensure Customer Profile information is entered and updated in the system. Manage pre-alerts daily to determine whether freight is arriving as expected. Follow-up with carriers to confirm arrival time and notify customer of status. Ensure documents reach branch within one working day of freight arrival. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED; Bachelor's Degree in Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Minimum 4 years related experience. Minimum 1 year of supervisory or lead experience. Minimum 3 years of industry experience preferred. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Ability to add, subtract, multiply and divide using units of US and/or international currency, weight, volume and distance measurements. Characteristics: Demonstrated leadership ability. Ability to allocate work assignments and/or responsibilities to others to maximize the organization's and the individual's effectiveness. Customer focused. Ability to make customers and their needs the primary focus; developing and sustaining productive relationships. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. #LI-KS1 CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

Job Title: Specialty Services Director Reports To: Director of Operations Company: Elevate EyeCare Elevate EyeCare is a leading optometric group focused on clinical excellence, exceptional patient care, and sustainable growth through strategic acquisitions. With a growing portfolio of practices across the country, we are committed to delivering outstanding support to our partners while preserving the integrity of patient care. Position Summary The Specialty Services Director is responsible for leading, optimizing, and scaling Elevate Eyecare's specialty programs, including Digital Optometrics and dry eye clinics. This role ensures operational excellence, financial performance, clinical outcomes, and patient experience are aligned. The Specialty Services Director will drive consistent appointment results, KPI performance, billing management, and new revenue growth across all specialty service locations. Key Responsibilities Strategic & Financial Leadership Own and oversee all specialty service programs across the organization. Set and manage annual revenue, profit, and growth targets. Build and maintain ROI models, dashboards, and reporting for digital optometry and dry eye services. Collaborate with Finance and Supply Chain to manage pricing, vendor rebates, and profitability tracking. Operational Execution Standardize processes across digital optometry locations, dry eye clinics, and future specialty service lines. Monitor scheduling accuracy, exam coding, capture rates, referral outcomes, and treatment plan conversions. Improve utilization of specialty equipment (e.g., LipiFlow, IPL, diagnostic technologies). Ensure General Managers and field teams receive proper training and adhere to organizational policies. Lead implementation of company-wide selling strategies within specialty service locations. Ensure consistent delivery of exceptional patient experiences and specialty brand standards. Establish staffing and performance benchmarks for specialty offices. Clinical & Patient Experience Conduct weekly 1:1 meetings with the Director of Operations, Sr. VP of Optometry, RDLs, RDs, and other leaders as needed. Partner with RDLs and ODs to refine treatment protocols and patient care pathways. Review clinical outcomes and drive improvement strategies. Collaborate with Marketing on patient education initiatives and specialty service awareness campaigns. Leadership & Team Development Provide active coaching to General Managers, District Managers, Regional Directors, and Regional Doctor Leaders. Support development of local specialty teams in a collaborative, inclusive environment. Oversee continuing education initiatives within specialty offices. Partner with Learning & Development to create and refine training resources and tools. Lead, mentor, and develop specialty service managers. Coordinate specialty training for GMs, ODs, and technicians using internal Subject Matter Experts. Represent specialty services in leadership meetings and champion organizational growth initiatives. Collaborate with field and support teams to ensure consistent delivery of services. Organizational & Compliance Recommend and support implementation of new specialty technologies and equipment. Lead meetings with field teams, vendors, and key stakeholders to ensure alignment and communication. Maintain strict compliance with HIPAA and organizational confidentiality policies. Monitor adherence to specialty service policies, protocols, and clinical standards. Manage specialty supply inventory and operational needs. Ensure specialty locations maintain a clean, safe, organized, and patient-friendly environment. Communicate operational needs, risks, and issues to the Director of Operations. Maintain presence across all regions; 50%-75% travel required. Perform additional duties as assigned to support company growth Qualifications Technical Skills & Competencies Excellent verbal and written communication skills. Strong leadership, coaching, and team development capabilities. High proficiency in data analysis, KPI management, and general computer/software competency. Effective judgment, problem-solving, and decision-making abilities. Strong organizational skills and attention to detail. Experience in training, process implementation, and operational rollouts. Working knowledge of optical products, diagnostic tools, repairs, adjustments, and troubleshooting. Understanding of vision and medical insurance, billing practices, and documentation. Preferred Experience & Background Bachelor's degree in Business, Healthcare Administration, or related field preferred. Leadership experience in optometry, ophthalmology, dry eye services, digital optometry, or healthcare operations. Experience managing multi-location clinical or specialty programs. Proven ability to build teams, manage performance, and lead large-scale operational initiatives. Ability to thrive in a fast-paced, high-growth, multi-state organization. Willingness and ability to travel extensively to support field teams. What We Offer Competitive salary and performance-based bonus Comprehensive health, dental, and vision insurance 401(k) Generous PTO and paid holidays Employee eyewear benefits Professional growth and leadership development opportunities A collaborative, mission-driven culture

Director of Surgical Services Role: Permanent, onsite Are you a passionate leader seeking an opportunity to elevate surgical services in a vibrant, yet serene community in North Carolina? We're looking for a dynamic and experienced Director of Surgical Services to join our dedicated team at our state-of-the-art facility nestled in the heart of central North Carolina. About the Area: Immerse yourself in the tranquility and charm of a community that blends modern amenities with small-town appeal. Located just a stone's throw away from Raleigh, our area boasts the perfect balance of scenic landscapes and access to urban excitement. From exploring nature trails and picturesque parks to indulging in local cultural events and culinary delights, this region offers an ideal blend of activities for both outdoor enthusiasts and city lovers alike. About Us: Join a thriving medical community at our 140-bed hospital that houses more than 120 physicians and over 500 passionate employees dedicated to delivering exceptional healthcare services. Embrace the opportunity to harness your nursing management skills in a setting that fosters growth and professional development, all without the hassle of navigating a bustling cityscape. Position Overview: As the Director of Surgical Services, you'll be at the helm, spearheading the organization, direction, and supervision of our Surgical unit. Your responsibilities will encompass ensuring adherence to policies and procedures, maintaining optimal staffing levels, overseeing inventory and equipment, and orchestrating streamlined patient flow. Your expertise will drive the development, implementation, and management of departmental budgets while championing continuous quality improvement initiatives. Additionally, investing in the lifelong learning and professional growth of our staff will be a cornerstone of your role. Requirements: Registered Nurse in North Carolina or Compact state Minimum of 2 years as a charge nurse or supervisor in the OR Prior experience in an acute care setting Bachelor's degree in nursing (Master's degree preferred) Experience in a small community hospital What We Offer: We recognize and reward talent. Expect a competitive salary, comprehensive employee benefits, and the opportunity for a negotiable signing/relocation bonus. Additionally, the chance to collaborate with a supportive administrative team and contribute to impactful decision-making will be an integral part of your journey with us. If you're ready to make a profound impact on surgical services while relishing the tranquility of a close-knit community, we invite you to join our team! Take the next step in your career and be part of our commitment to exceptional patient care and professional excellence. Apply now and let your leadership skills flourish in an environment that values your expertise.

We are seeking a motivated and experienced Call Center Supervisor to lead and support our team of call center agents. The ideal candidate will be a strong communicator with excellent leadership skills and a passion for delivering high-quality customer service. This role is responsible for overseeing daily operations, coaching agents, and ensuring performance targets are consistently met. Key Responsibilities * Supervise, mentor, and support a team of call center agents to ensure high performance and customer satisfaction. * Monitor call quality, productivity, and adherence to company policies and procedures. * Provide real-time coaching and corrective guidance to improve individual and team performance. * Conduct regular one-on-one meetings, team huddles, and performance evaluations. * Assist with scheduling, timekeeping, and attendance management. * Analyze performance metrics and prepare reports for management review. * Resolve escalated customer issues professionally and promptly. * Collaborate with training and quality assurance teams to address performance gaps. * Maintain a positive, motivating work environment that encourages teamwork and accountability. Qualifications * High school diploma or equivalent required; Associate or Bachelor's degree preferred. * 2+ years of experience in a call center environment, with at least 1 year in a supervisory or lead role. * Strong leadership, communication, and interpersonal skills. * Ability to manage multiple tasks in a fast-paced environment. * Proficiency with call center systems, CRM software, and Microsoft Office applications. * Strong analytical and problem-solving abilities. * Demonstrated ability to coach, motivate, and develop employees. Preferred Skills * Experience with workforce management tools. * Knowledge of performance management processes and coaching techniques. Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303. Compensation/Pay: Pay rate will be $15.50/hr. Joining Bonus- $200 (Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck. Click 'Apply Now' to get started or visit the Careers page on our website to learn more: *************************

We are seeking a motivated and experienced Call Center Supervisor to lead and support our team of call center agents. The ideal candidate will be a strong communicator with excellent leadership skills and a passion for delivering high-quality customer service. This role is responsible for overseeing daily operations, coaching agents, and ensuring performance targets are consistently met. Key Responsibilities Supervise, mentor, and support a team of call center agents to ensure high performance and customer satisfaction. Monitor call quality, productivity, and adherence to company policies and procedures. Provide real-time coaching and corrective guidance to improve individual and team performance. Conduct regular one-on-one meetings, team huddles, and performance evaluations. Assist with scheduling, timekeeping, and attendance management. Analyze performance metrics and prepare reports for management review. Resolve escalated customer issues professionally and promptly. Collaborate with training and quality assurance teams to address performance gaps. Maintain a positive, motivating work environment that encourages teamwork and accountability. Qualifications High school diploma or equivalent required; Associate or Bachelor's degree preferred. 2+ years of experience in a call center environment, with at least 1 year in a supervisory or lead role. Strong leadership, communication, and interpersonal skills. Ability to manage multiple tasks in a fast-paced environment. Proficiency with call center systems, CRM software, and Microsoft Office applications. Strong analytical and problem-solving abilities. Demonstrated ability to coach, motivate, and develop employees. Preferred Skills Experience with workforce management tools. Knowledge of performance management processes and coaching techniques. Work Location - This is an in-office position (No remote or work-at-home positions available for this role). You will be required to complete training and continue to work in office premises located at eClerx, 235 North McPherson Church Road, Fayetteville, NC 28303. Compensation/Pay: Pay rate will be $15.00/hr. Joining Bonus- $200 (Payable in the first check after 60th day of employment)- Employee should be active on the date of paycheck. Click ‘Apply Now' to get started or visit the Careers page on our website to learn more: *************************

At First Choice Coffee Services, we're on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms. We're currently seeking an Operations Supervisor to join our growing team! The Operations Supervisor is responsible for overseeing all day-to-day branch operations, including deliveries, service, warehouse management, and local sales development. This is a hands-on role that combines route operations, customer service, and business growth. The ideal candidate ensures customers receive exceptional service while maintaining efficient, organized, and profitable branch operations. If you're energized by a fast-paced environment and have a passion for delivering great service, we'd love to hear from you. Why Join Us? Be part of a trusted, established company Enjoy a supportive, team-oriented work culture Take pride in helping businesses stay fueled and focused Bring your drive, reliability, and commitment to excellence-and let's brew success together! What you'll be doing - The Role: Operate daily delivery routes, ensuring timely and accurate product deliveries to all customers. Manage inventory, load and unload delivery vehicles, and maintain appropriate par levels. Perform service calls, assist with installations, and basic equipment maintenance as needed. Oversee warehouse organization, including product pulls and restocking for upcoming routes Maintain accurate records, invoices, and delivery/service documentation at the end of each day. Coordinate with Customer Service and Sales teams to fulfill customer needs, schedule deliveries, and resolve service issues. Ensure all company vehicles, equipment, and facilities are clean, organized, and properly maintained. Monitor inventory usage and communicate product or parts needs promptly to management. Enforce company safety procedures and ensure all work is completed in compliance with policies and standards. Identify operational improvements to increase efficiency and reduce waste. Represent the company professionally with every customer interaction, maintaining a high standard of service and communication. Comply with and enforce all First Choice policies and procedures, including but not limited to those contained in the Company's Employee Handbook. Perform other duties as assigned by management. SALES DEVELOPMENT & ROUTE GROWTH Utilize open route days to actively prospect for new business within the assigned territory. Generate leads and build relationships with potential customers to grow the existing route. Conduct follow-up visits and product demonstrations to secure new accounts. What's in it for me? - The Benefits 401(k) and company matching Medical, Dental and Vision Insurance Employee Assistance Program Flexible Spending Account Life insurance Paid vacation and sick time 9 paid holidays Requirements What you'll bring - The Person: High school diploma or equivalent. (College degree a plus) Minimum two years of valid Driver's License Prior route delivery, warehouse, or field service experience required. Experience in sales, merchandising, or customer acquisition strongly preferred. Strong organizational, communication, and problem-solving skills. Self-motivated and capable of managing all aspects of daily branch operations independently. Ability to complete basic computer and paperwork tasks. Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone's legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Organizes, directs, and supervises the functions of the Cardiovascular Service line including the operational oversight of the Cath Lab, Endoscopy, Vascular, and Cardiac Rehabilitation. This includes policy and procedures are followed; safe staffing levels are maintained; supplies and equipment are at sufficient levels; and efficient patient throughput is managed. Develops, implements, and manages the department budget. Engages in ongoing quality and performance improvement, invests in lifelong learning for staff professional development and assures employees complete required annual competencies. Maintains own professional growth and development in nursing leadership and required licensure. Communicates important information to the CNO and other Administrative Team members as needed. As such, the responsibilities include but are not limited to the following activities: Staff development, evidence based clinical practice; personnel resource/productivity management; fiscal management; patient quality, safety and performance improvement; and regulatory compliance.

Join us in Sanford as our Next Director of Cardiovascular nursing ! The cute and walkable little town is found in Lee County, North Carolina. An enjoyable place to live, Sanford is known for its industrial center since it is the largest producer of brick and pottery products in the United States. Only a forty-minute drive to Raleigh, a two-hour drive to Charlotte and the beach, and a three-hour drive the Blue Ridge Mountains, Sanford is central to nearby large city centers and business hubs. Relaxing and quiet, Sanford is surrounded by tree-lined streets and parks, known for being both family friendly and outdoor adventurer paradise. As our next Director of Nursing of Cardiac care you will organize, direct, and supervise the functions of the Cardiovascular Service line including the operational oversight of the Cath Lab, Endoscopy, Vascular, and Cardiac Rehabilitation. This includes policy and procedures are followed; safe staffing levels are maintained; supplies and equipment are at sufficient levels; and efficient patient throughput is managed. Develops, implements, and manages the department budget. Engages in ongoing quality and performance improvement, invests in lifelong learning for staff professional development and assures employees complete required annual competencies. Maintains own professional growth and development in nursing leadership and required licensure. Come for a beautiful life and enjoy the career growth as well! Invest in us and we will invest in you!

The Senior Multiplatform Supervisor (Mornings) is a key leadership role in the WRAL newsroom, overseeing the strategic presentation and execution of daily newscasts across all platforms. This individual leads a team of newscast and digital producers, ensuring editorial excellence, innovative storytelling, and consistent delivery of engaging news content for WRAL.com, WRAL News+, YouTube, social media, and linear television. The Senior Multiplatform Supervisor (Mornings) also mentors staff, fosters a collaborative newsroom culture, and plays a critical role in developing multiplatform strategies for breaking news, investigative content, and accountability journalism. Essential Functions & Responsibilities Leadership & Team Management * Oversee and guide a team of Platform Managers and Producers in the execution of daily newscasts. * Act as a mentor, coach, and editorial resource for producers and content teams. * Assume executive producer duties in their absence and support newsroom leadership initiatives. * Encourage a culture of accountability, creativity, and excellence in storytelling. Newscast Strategy & Execution * Plan, coordinate, and produce impactful newscasts that align with WRAL's editorial vision and viewer expectations. * Work with television and digital producers to determine content hierarchy, write clear and compelling scripts, manage rundowns, and execute clean transitions between segments. * Maintain a sharp editorial eye to elevate key content, particularly enterprise and investigative reporting. Multiplatform Content Production * Lead editorial direction with the executive producer and collaborate across teams to ensure consistency and depth across platforms. * Write and produce news content for web, social, digital, and broadcast. * Edit video and visual content for both digital and television audiences using non-linear editing tools (e.g., Edius, Adobe Premiere). * Coordinate closely with design teams to enhance storytelling through smart, data-driven visuals and graphics. Breaking News Leadership * Lead the real-time production and editorial strategy during breaking news events. * Manage live updates across TV, web, streaming, and social platforms; adjust rundowns dynamically to respond to evolving stories. Editorial Judgment & Quality Control * Uphold the highest standards of journalism and ethical reporting. * Review and approve scripts, video, and digital content to ensure clarity, fairness, accuracy, and engagement. * Integrate accountability journalism prominently in daily coverage. Digital Integration & Audience Engagement * Collaborate with digital teams to optimize story promotion and distribution on WRAL.com, apps, and social media. * Leverage analytics and audience feedback to refine content choices and storytelling strategies. * Repurpose and enhance broadcast stories for digital formats, ensuring maximum reach and viewer retention. Required Qualifications Education & Experience * Bachelor's degree in Journalism, Communications, or related field preferred. * Minimum 3-5 years of experience as a TV news producer or editorial manager in a fast-paced newsroom. Skills & Attributes * Proven newsroom leadership with exceptional editorial judgment. * Strong script writing, line producing, and video editing abilities. * Proficiency with newsroom software (e.g., ENPS, iNews), desktop video editing systems, and content management platforms. * Collaborative mindset with the ability to lead cross-functional teams under tight deadlines. * Excellent communication skills, both verbal and written. * Flexible availability, including nights, weekends, and breaking news scenarios. Benefits: * Competitive salary based on experience. * Benefits package including: * Comprehensive health insurance plan options * Vision and Dental Insurance * Company sponsored life insurance * Numerous voluntary benefit options - legal plans, pet insurance, discounted home and auto and more! * 401K with company match * Generous paid time off * 9 paid company holidays * Opportunities for professional development and career growth. * Dynamic and inclusive work environment with a supportive team culture. * Exciting projects and growth opportunities within a leading organization. * Opportunities to attend free local events, such as sporting events, concerts, shows, and more. Pre-Employment Information: * A pre-employment drug screening is required. * Capitol Broadcasting Company participates in E-Verify. * Capitol Broadcasting Company participates in the Work Opportunity Tax Credit (WOTC) program. However, completing the WOTC questionnaire is completely voluntary. Your decision will have absolutely no impact on your hiring chances, and your application WILL be accepted regardless of whether you choose to provide this information or not. EEO Statement: Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CBC Statement: Capitol Broadcasting Company, Inc. is a diversified communications company which owns and/or operates WRAL-TV, WRAZ-TV, WRAL-FM, WRAL-HD2, WNGT-CD, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCLY-AM, WCMC-HD4, Microspace, and WRAL Digital in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the American Underground startup hub in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC; Rocky Mount Mills in Rocky Mount, NC; MoJud Lofts in Greensboro, NC; and The Thread in Rock Hill, SC.

Airport Lounge F&B SupervisorLocation: UNITED CLUB - 70160001Workdays/shifts: Afternoon/evenings - varying days. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $22 per hour - $22 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. What You'll Do: As a Airport Lounge F&B Supervisor at Sodexo, you are a master multitasker and a quality-of-life improver. You will provides oversight at the direction of management on-site to coordinate routine work activities of service employees engaged in food operations, including but not limited to fast casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes. Responsibilities include:Provide support to management in the daily oversight of key functions and employees during the normal course of business Assist in ensuring a safe working environment throughout the facility for all employees. Facilitate orientation and training of employees Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution. Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all. 1 or more years of related work experience. Previous supervisory experience preferred. Additional Requirements: Not Applicable (N/A) Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments. Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more. In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking. Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process. Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Should you need assistance with the online application process, please complete this form.

About the Role Join Guardian Professional Services as a Wheelchair Services Supervisor, leading a team that assists passengers with mobility needs at RDU Airport. This is a hands-on leadership position - ideal for someone who enjoys mentoring others, working directly with passengers, and ensuring smooth airport operations. What You'll Do Supervise and coach Wheelchair Agents to deliver safe, efficient, and compassionate service. Coordinate shift coverage, scheduling, and daily assignments. Oversee airport wheelchair operations during weekends and other assigned shifts. Communicate with dispatch, airline personnel, and airport authorities to maintain service quality. Lead by example by assisting passengers as needed (pushing, lifting, or transferring safely). Review incident reports and ensure all procedures are followed accurately. Maintain a professional, positive environment that reflects Guardian's service standards. What You Bring 5+ years of customer service experience (required). 2+ years in a supervisory or lead role (required). Airport experience strongly preferred. Valid Driver's License preferred. Excellent communication, reliability, and problem-solving skills. Why You'll Love Working Here Paid training and opportunities for overtime. Health, vision, Dental, PTO, 401K benefits. Career growth path into Operations Management and Senior Supervisor roles. Make a meaningful impact daily by helping passengers travel safely and comfortably. Required Airport Background & SIDA Badge Fees reimbursed after 90 days of employment. Job Type: Full-time Pay: $14.00 per hour with earned gratuities and OT opportunities Expected Hours: Minimum 40 hours per week Work Location: In person - Raleigh-Durham International Airport (Morrisville, NC) Job Type: Full-time Benefits: 401(k) Employee discount Health insurance Opportunities for advancement Paid time off Paid training Referral program Vision insurance