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Service supervisor jobs in Watsonville, CA

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  • Critical Care APP Supervisor

    UCSF Health 4.3company rating

    Service supervisor job in Santa Clara, CA

    About the Company The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects. About the Role The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health. Responsibilities Administrative Staff Development Education Leadership The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review. Qualifications Min 1 year experience in a supervisor, or leadership role. 4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care. Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers. Demonstrated knowledge of state and national regulatory requirements. Ability to gather clinical information, develop differential diagnoses, and create problem lists independently. Competent to direct patient management and lead care team. Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner. Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development. Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters. Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions. Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies. Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals. Required Skills Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization. Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision. Preferred Skills For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant. Doctorate Degree. Pay range and compensation package The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Equal Opportunity Statement UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
    $47k-67k yearly est. 5d ago
  • Superintendent, Service & Maintenance

    Pete Moffat Construction Inc.

    Service supervisor job in Palo Alto, CA

    High-end Residential Construction Superintendent - Service & Maintenance For over 40 years, Pete Moffat Construction has earned a reputation for building beautifully designed, enduring homes rooted in craftsmanship, integrity, and lasting relationships that continue after build completion and transition to the maintenance of properties, including small projects and renovations. Our success stems from the trust we've cultivated with clients, trade partners, and our dedicated team. We foster a collaborative and supportive environment where our team members are encouraged to grow professionally while contributing to projects that reflect the highest standards of residential construction. If you're passionate about detail-driven, high-quality work and want to make a meaningful impact on every project, we'd love to hear from you. We are currently seeking a seasoned Superintendent to join our team of professional, well-rounded, and creative individuals servicing, maintaining, and managing small projects and renovations of high-end, well-crafted homes. As an integral member of our Service and Maintenance team, working with Project Managers, you will oversee small projects and renovations planning, organizing, and managing staff, subcontractors, and schedules. In this highly collaborative role, you will also partner closely with the Project Manager to review work in progress and collaborate to ensure the project stays on schedule and on budget, with a focus on quality, efficiency, and client satisfaction. Our ideal candidate will have a strong interest in craftsmanship and building science. Role Responsibilities Leading and managing subcontractors, communicating job expectations, planning, and monitoring performance, while adhering to policies and procedures Contributing construction information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards In partnership with Project Manager, defining project scope; scheduling, coordinating staff and sub-contractors; resolving issues/problems as they arise; evaluating and implementing change orders Qualifications and Skills A minimum of 7-10 years of experience, preferably in high-end construction Experience in supervising construction projects and staff Well-versed in quality management, budget, and profitability management Solid mechanical and logical thinking, ideally with background strength in engineering and/or construction management, with a natural ability to troubleshoot and problem solve Strong organizational skills with the ability to work in a fast-paced environment and prioritize multiple assignments while maintaining attention to detail Excellent interpersonal skills, able to communicate effectively and professionally with owners, public officials, field workers, and subcontractors Proficiency in communicating via email, and utilizing Google's G Suite, Bluebeam or similar takeoff software, scheduling software, and online construction document management software such as PlanGrid Physical Requirements Able to lift up to 50 lbs Physical ability to work indoors and outdoors; sit, stand, reach, twist, turn, kneel, bend, stoop, squat, crouch, lift, carry, and push tools, equipment, and supplies weighing 25 pounds or more Climb ladders Salary and Benefits Competitive compensation package Health insurance and dental reimbursement plan Paid time off plan and additional holidays 401K plan ESOP (Employee Stock Ownership Plan) Location Our office is located in Palo Alto, and our team services homes spanning the peninsula up to San Francisco. Local candidates only. Please submit your resume with employment history, educational background, and experience, including professional certifications and specialized training. This position is not eligible for immigration sponsorship. PMC is not working with third-party recruiters or staffing agencies for this role. Please do not contact PMC employees regarding this position. Unsolicited outreach or resumes will not be considered, and no fees will be paid. Pete Moffat Construction is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, medical condition, genetic information, disability, military or veteran status, or any other characteristic protected by applicable law.
    $86k-151k yearly est. 1d ago
  • Imaging Services Assistant Manager

    Cornerstone Staffing Solutions, Inc. 3.8company rating

    Service supervisor job in Los Gatos, CA

    Full-Time | Competitive Pay | Leadership Opportunity in Outpatient Care Are you an experienced Imaging Technologist with strong CT expertise and a passion for leading high-performing clinical teams? Cornerstone Staffing Solutions is partnering with a respected outpatient healthcare organization to find an Imaging Services Assistant Manager who will help oversee daily department operations while supporting high-quality patient care. If you thrive in a collaborative environment, enjoy mentoring technologists, and have a strong foundation in CT and multimodality imaging workflow, we encourage you to apply. Position Summary The Imaging Services Assistant Manager supports the Imaging Services leadership team in coordinating day-to-day operations across multiple diagnostic imaging modalities. This role includes supervising technologists and support staff, ensuring efficient clinical workflows, maintaining regulatory compliance, promoting quality standards, and delivering an exceptional patient experience. This position also performs hands-on imaging duties as needed (within scope of certification), with significant emphasis on Computed Tomography (CT). Key Responsibilities Operational Leadership • Assist in managing daily operations of the imaging department to ensure smooth, timely patient flow. • Support staffing oversight including scheduling, workload distribution, onboarding, mentoring, and performance guidance. • Maintain a culture of safety, service excellence, and team collaboration. Clinical & Technical Duties • Perform imaging procedures within licensure scope, with required competency in Computed Tomography (CT). • Support additional modalities such as X-Ray, Ultrasound, Mammography, or DEXA depending on certifications. • Ensure equipment functionality, coordinate maintenance, and uphold quality control standards. • Promote consistent adherence to imaging protocols and established clinical best practices. Regulatory & Quality Compliance • Assist with maintaining readiness for regulatory inspections and accreditation reviews. • Support department documentation, QA audits, safety protocols, and compliance programs. • Participate in continuous improvement initiatives that enhance patient safety and imaging quality. Communication & Collaboration • Work closely with technologists, physicians, radiologists, and administrative personnel. • Communicate workflow changes, department updates, and performance expectations to staff. • Provide operational insights to leadership to support planning, budgeting, and departmental goals. Required Qualifications • Associate degree in Radiologic Technology or equivalent educational background. • Active ARRT certification and state Radiologic Technologist license. • Computed Tomography (CT) certification or documented CT competency is required. • Current BLS certification. • Experience performing imaging procedures in a CT environment. • Prior leadership experience (lead tech, charge tech, or supervisory role) strongly preferred. • Proficiency with PACS, RIS, and EMR systems. • Strong communication, leadership, and problem-solving skills. Preferred Qualifications • Experience overseeing or supporting multiple imaging modalities. • Familiarity with quality control programs, imaging accreditation processes, or regulatory standards. • Ability to manage multiple priorities in a fast-paced clinical setting. Schedule & Work Environment • Full-time position, primarily weekday shifts. • May require occasional flexibility based on departmental needs. • Role involves standing, moving equipment, and assisting patients during procedures. Why Work With Us? • Competitive pay and opportunity for advancement • Supportive leadership environment • Exposure to a wide range of imaging modalities • Meaningful role contributing to patient care excellence
    $39k-53k yearly est. 2d ago
  • Manager, Digital Transformation, Customer Service

    Lam Research 4.6company rating

    Service supervisor job in Fremont, CA

    Drive CS&S workstream deliverables across field service, spare parts, entitlements, and service contracts. Drive design and deployment of Field Service Management modules, Case Management, and Entitlement solutions for field service and customer engagement. Own testing readiness (SIT, UAT, regression) and cutover planning for business continuity. Lead SMEs, technical teams, and offshore resources to deliver on field service scope. Provide mentorship, coordination, and accountability across sub-teams (cutover, data migration, knowledge management, case management). Influence stakeholders and drive alignment with senior leadership. Bachelor's degree with 12 years related experience; or 8 years and a Master's degree; or a PhD with 5 years experience; or equivalent experience. 8-10 years of experience in Customer Service, Aftermarket Operations, or Digital Transformation in a global, complex capital equipment manufacturing environment. Hands-on experience with SAP S/4HANA Service Cloud, Dynamics 365 Customer Service & Field Service, Jira, ADO, Signavio, and Visio. Strong understanding of process re-engineering, including field service, spare parts, entitlements, service contracts, and install base management. Skilled in program management: risk identification, governance, testing coordination, and cutover planning. Excellent stakeholder management and communication skills. Execution-focused with the ability to translate business needs into system designs. Strong problem solver who raises risks early and provides solutions. Influences and drives change by driving partnerships and alignment across the organizations. AI-Machine Learning concepts and experience with ML technology. Demonstrates a growth mindset and has an eye for the art of the possible. Act as a business liaison between CS&S and other workstreams (Plan-to-Fulfill, Idea-to-Retire, Quality, Engineering, Spares Ops). Identify and escalate cross-functional risks and dependencies through the Program Management Office (PMO) and governance boards. Collaborate with cross-functional Business Unit leaders to ensure CS&S inclusion in Release 1 and preparation for future releases. Process Reengineering & Optimization: Translate business requirements into future-state processes and technical design specifications in partnership with IT architects and ensure traceability of requirements through design, build, and testing phases using tools such as Jira and MS ADO. Lead process mapping workshops using standard process methodologies to define "as-is" vs "to-be" states. Identify and eliminate process inefficiencies, redundancies, and manual workarounds through automation and system enablement. Partner with IT architects to ensure processes are documented and fully embedded in system design. Support Release 1 stabilization and plan for future release readiness.
    $103k-136k yearly est. 41d ago
  • Operations Supervisor (Driver Supervisor)

    Recology 4.5company rating

    Service supervisor job in San Carlos, CA

    GROW WITH US As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment. We encourage Recology employees to G.R.O.W. with Us professionally and personally by: * Giving Back to our communities. * Recovering Resources to achieve their best and highest use. * Owning a company that provides quality service and protects the environment. * Working Together to achieve our common vision, a world without waste. You can G.R.O.W. with Us by becoming our Collections Supervisor ROLE: Responsible for supervising, coaching, and supporting operational employees to ensure we provide safe, consistent, and excellent service to the communities we serve. This role will spend the majority of the time in the field supporting drivers. Essential Responsibilities * Manages a team of drivers and/or other operational employees to ensure the day-to-day garbage and recycling collection occurs in a safe and effective manner. * Engages employees pre-shift and post-shift to ensure safety and service quality standards are met. * Coaches' employees through direct and candid feedback regarding safety protocols, standard operating procedures, and the customer experience. * Assigns employees to balance workload and special pickups for timely services. * Arrange alternate coverage of service in case of employee absence or equipment failure. * Ensures the accountability of route completions. May analyze routes, make recommendations, and implement routing changes. * Monitors work to ensure efficient and effective operations. * Observe collection practices on the routes and ensure safety policies and procedures are adhered to. * Investigate and resolve customer inquiries and complaints. May include responding to and corresponding with jurisdictional staff. * Plays a key role in building a strong driver team by actively participating in the hiring process, conducting interviews, and selecting candidates who demonstrate reliability, professionalism, and a commitment to safety and service excellence. * Actively engages with the driver team to foster a culture of accountability, respect, and collaboration, reinforcing the values of employee ownership. * Leads by example to create a workplace where employees feel valued, supported, and committed to shared success. * Uses real-time insights to support and guide drivers, addressing issues before they become problems and fostering a culture of safety and success. * Leverages technology and data to identify performance trends and proactively coach drivers, ensuring continuous improvement and accident prevention. * Plays a key role in building a strong driver team by actively participating in the hiring process, conducting interviews, and selecting candidates who demonstrate reliability, professionalism, and a commitment to safety and service excellence. * Generates and analyzes operational reports and make recommendations as appropriate. * Performs or reviews pre- and post-trip inspections and all elements of the Recology safety scorecard, * Investigates and reports on worker injuries, accidents, and other incidents. * Maintains time records and manage attendance issues, providing timely feedback when necessary. * Drives trucks, as needed. * Ensures policies, procedures, and collective bargaining agreement (as applicable) are followed. * May dispatch or be back-up for dispatch duties. * May participate in community and business meetings and events on behalf of the company. * Other duties as assigned. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Possession of a high school diploma or GED. * Bachelor's degree preferred. * One year of management experience in waste industry/recycling programs, transportation, production and logistics operations or related field preferred * Valid Drivers License. * Requires the confidence and assertiveness to directly engage with employees to address performance concerns, provide clear feedback, and drive accountability in a professional and constructive manner. * Demonstrates leadership courage by proactively engaging and coaching employees. * Principles of employee training, supervision, and evaluation. * Supervisory techniques, resource allocation, planning and budgeting. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $39k-65k yearly est. 60d+ ago
  • Production Services Supervisor (Full Time)

    Pebble Beach Resorts 4.5company rating

    Service supervisor job in Pacific Grove, CA

    The Production Services Supervisor ensures that the equipment and supplies for the Production Services department are available, working, organized and ready to go, as directed by the Production Services Manager (and/or Assistant Manager) to meet the needs of the client. Pre-plan equipment for all productions; supervise the removal of large productions to ensure gear is properly put away with all accessories, and into designated locations. Conduct shift work as scheduled. Act as AV Operator to run equipment when needed. Ensure that proper equipment is prepared, available and ready for large installations. Supervise staff during daily operations as it relates to the gathering, movement and storage of equipment. Provide continual integration proper inventory tracking technology via software and equipment recommendations. Continually train staff on all aspects of equipment longevity, care and maintenance. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * Supervise and direct staff throughout entire shift to create efficient operations, usage and storage of gear * Continually assist management to guide services of staff to fulfill Pebble Beach Company mission statements, values, and standards. * Liaise with clients on site to gain a clear objective, pass this objective onto the Production Services technical staff, and ensure these objectives are met or exceeded. Stay close to the clients throughout their stay to create excellent communication. * Ensure the checklist for the shift is done properly and completely * Coordinate our efforts with that of other departments such as Banquets, Conference Services and Floral to increase efficiency of installations and removals. * Supervise and direct staff throughout entire shift to create the most efficient and complete coverage for both resorts. * On any/every shift worked, participate in monitoring staff hours to avoid unnecessary meal penalties * Pre-plan the availability and location of equipment for productions and shifts. This will include checking available inventory and assigning such as needed. * Inspect and test the inventory to keep it complete, working and available * Responsible for clean and organized storerooms, and to guide staff in this process * Carry out all other duties of AV Technician and or AV Operator as needed and/or directed. * Comply with all Pebble Beach Company safety and health policies and procedures. * Knows, model, and integrate Pebble Beach Company culture (mission, values, and standards). Equipment used on the Job (includes but not limited to): * Familiarity with Zoom and Teams, ability to set up, launch, manage a session with remote attendees and remote presenters. * Roland production switcher with multiple sources, including video signal distro with converters, splitters, cabling, as well as the higher-grade projectors/lenses. * MacBook Pro laptops and PC based laptops. * Familiar with Playback Pro, VLC, Keynote, PPT creation and editing. * Print sharing. * Digital and analog audio consoles, Shure Axient Digital wireless mics, Clearcom, subwoofers, wireless sends, push to talk mics. * Lighting: rigging/aiming/cropping of lighting instruments, lighting control boards. * Proper install/removal of pipe and drape. * Proper cable wrapping. * Small boardroom style LCD projector with screen and remote clicker. * Uplighting, programming colors. * Wireless pin lights and charging of such. * Other lighting such as market lights, gobo lights. * Set up and dismantle of fast fold screens/ and tripod screens 10x10 screens. * Wired high speed internet line and contact card (how to print them as well) * Wired microphone with single powered speaker. * Basic sound system with two passive or active speakers, and standard small audio board. * LCD television with any input, such as HDMI for laptop, or to Comcast cable box. * House phone, outside phone, speakerphone. * Creating/playing Spotify playlist, connect with Cap-1. * House lights box. * Airstar. * Executive chairs: transport, installation, and removal. * Proper removal and storing of equipment. * House sound systems. Absolutely Required Skills: * Valid California driver's license, with no more than 2 points on DMV record. Ability to drive large vans and box trucks, operate lift gates. * Teamwork and excellent customer service in a high paced, strenuous environment. * Excellent communication and customer service skills required. * Must be able to lift and move objects safely as outlined below. Desired Skills: * Microsoft Office Suite skills, Keynote, Playback Pro, VLC, Spotify, familiar with Mac and PC based laptops and desktops. * Familiar with wired and wireless internet services for connectivity for web browsing, print sharing, printers, copiers, scanning. * Some experience with an equipment discipline, such as stage lighting skills, production video switching, LED wall, live audio, IT experience. * Minimum 5 years AV production experience preferred. Why work for Pebble Beach Company: * Competitive Pay: $37.00/hour. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $37 hourly 60d+ ago
  • Supervisor, Ramp and Customer Services

    Envoy Air Inc. 4.0company rating

    Service supervisor job in Monterey, CA

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Salary Range: $39,000 - $44,000 Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #Envoyout Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $39k-44k yearly Auto-Apply 60d+ ago
  • Director of Real Estate and Workplace Services

    Also 4.2company rating

    Service supervisor job in Palo Alto, CA

    We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO-replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient. ALSO is looking for a Director of Real Estate & Workplace Services to take ownership of our rapidly evolving real estate strategy, facilities management and workplace experience across Also's growing international portfolio. This role is ideal for a seasoned Real Estate and Workplace leader who thrives in fast-paced, high-growth companies and is excited to build our real estate strategy and operations from the ground up. The role will report into the Chief Administrative Officer and is based in Palo Alto, CA. What You Will Do Real Estate: Manage our lease agreements, acquisitions, dispositions, and relationships with landlords, brokers and other external partners. Facilities & Workplace Strategy: Oversee daily operations, maintenance and vendor management, and develop workplace strategies that enhance employee experience. Construction and Lab Buildouts: Lead construction and renovation projects from planning through execution, ensuring alignment with leaders from Engineering, Design,Legal and other leaders. Technology Integration: Partner with Technology to deploy appropriate technology infrastructure across the real estate portfolio. Budgeting & Reporting: Manage Workplace Budgets, track spending and utilization, and report key performance metrics to support strategic decisions. Collaboration: Coordinate with internal stakeholders, architects, contractors and others to drive projects forward. Champion a culture of continuous improvement, automation, and operational excellence within the function. What You Will Bring Extensive leadership experience (15+ years), with a strong track record of building and scaling real estate, workplace operations or facilities management in fast-paced, high- growth environments. Extensive experience with lab build outs. A strategic mindset with the ability to align Real Estate and Workplace initiatives with business goals and anticipate future needs as the organization scales. Proven experience in managing partnerships and external service providers to ensure quality, performance, and alignment with internal priorities. A deep understanding of project management, real estate metrics, space planning, construction timelines and vendor negotiation. A hands-on, self-starter mentality with the ability to operate independently, identify opportunities, and drive initiatives forward with minimal direction. The salary for this position ranges from $220,000 to $250,000 per year, depending on experience and qualifications. Why ALSO. We're passionate about helping the world find a better way to get there-wherever it is you're headed. We're located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces. Together we're working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges. Perks and Benefits Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options. One Medical membership and dedicated insurance advocates. Rich fertility and family building benefits with Progyny. Flexible time off. 401(k) match.
    $220k-250k yearly Auto-Apply 60d+ ago
  • CUSTODIAL SERVICES SUPERVISOR

    San Jose Evergreen Community College District 3.6company rating

    Service supervisor job in San Jose, CA

    Opportunity Type SUPERVISOR EMPLOYMENT OPPORTUNITY Position Title CUSTODIAL SERVICES SUPERVISOR Posting Number S2555 Close/First Review Date 12/14/2025 Department Custodial Work Location Evergreen Valley College Position Status Full Time Salary Range $88,510 - $113,403 Annual Salary (Range S-103: Supervisor 2025-2026 Salary Schedule). Starting salary placement is generally at Step 1. Benefits Summary In addition to the salary, this position qualifies for the choice of one of the District's excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans (Anthem Blue Cross [PPO] and Kaiser Permanente (HMO]); dental (Delta Dental PPO); vision (VSP Choice); life insurance for the employee (The Hartford); life insurance for eligible dependents (The Hartford); a long term disability/income protection plan (The Hartford); and an employee assistance plan (Anthem EAP). In addition, the District contributes an additional 26.81% of the employee's salary towards an eligible employee's pension (CalPERS). Employees may also elect to participate in optional plans including purchasing additional life insurance for themselves and their eligible dependent(s); enroll in a medical, transportation, and/or dependent care Flexible Spending Account(s) (with the $4 monthly administrative fee paid by the District); and set pre-taxed dollars aside to supplement their pension in a 403b (tax shelter annuity) and/or a 457 (deferred compensation) plan(s). Managers, Supervisor and Confidential employees earn 22 days per year of vacation, up to 12 sick leave days and 6 administrative leave days. There are currently 20 paid holidays. Position Description POSITION SUMMARY The Custodial Services Supervisor reports to the Facilities Manager at Evergreen Valley College. The work schedule 12 months per year; 40 hours per week; Monday - Friday; 4:00 p.m. - 12:30. A 2.5% swing shift differential will be added to the salary. POSITION PURPOSE Under general direction, the Custodial Services Supervisor assigns and reviews the work of staff responsible for providing custodial services for an assigned campus; oversees and participates in all work activities; and performs a variety of technical tasks relative to assigned area of responsibility. NATURE and SCOPE The Custodial Services Supervisor assists in developing daily work schedules, training custodians, providing needed supplies, solving unusual or difficult problems, and cleaning assigned areas. DUTIES and RESPONSIBILITIES 1. Plan, prioritize, assign, supervise and review the work of staff responsible for custodial maintenance of buildings and facilities on assigned campus. 2. Recommend and assist in the implementation of goals and objectives; implement approved policies and procedures. 3. Establish schedules and methods for providing custodial services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly. 4. Participate in the selection of custodial staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. 5. Participate in the preparation and administration of the Custodial budget; submit budget recommendations; monitor expenditures. 6. Prepare reports on operations and activities. 7. Supervise and evaluate the performance of assigned staff; interview and participate in selecting employees; train, counsel, discipline and terminate personnel according to established policies and procedures. 8. Distribute custodial supplies and material; maintain supplies and equipment inventory; requisition supplies and equipment. 9. Transport, store and maintain records on hazardous waste materials. 10. Perform minor repairs to equipment. 11. Operate assigned equipment and vehicles. 12. Stay abreast of new trends and innovations in the field of custodial maintenance. 13. Maintain records and reports on personnel and work performed. 14. Perform related duties and responsibilities as required. EMPLOYMENT STANDARDS Knowledge of: 1. Operations, services and activities of a custodial maintenance program. 2. Principles of supervision, training and performance evaluation. 3. Modern and complex principles and practices of facilities maintenance. 4. Pertinent Federal, State, and local laws, codes and regulations. 5. Methods, procedures, materials and equipment used in custodial maintenance. 6. Record keeping methods and techniques. 7. Safe work practices. Skills and Abilities: 1. Supervise, organize, and review the work of lower level staff. 2. Interpret and explain District policies and procedures. 3. Perform the full range of custodial duties. 4. Ensure the proper and safe use of cleaning chemicals and solvents. 5. Prepare clear and concise reports. 6. Make minor repairs to custodial equipment. 7. Distinguish hazardous chemicals. 8. Communicate clearly and concisely, both orally and in writing. 9. Use Microsoft Office software effectively including email communication. 10. Establish and maintain effective working relationships with those contacted in the course of work. 11. Maintain mental capacity which allows for effective interaction and communications with others. 12. Maintain physical condition appropriate to the performance of assigned duties and responsibilities. Required Qualifications EDUCATION AND EXPERIENCE 1. Equivalent to the completion of the twelfth grade or any combination of education, training, or certification that provides the required knowledge and skills 2. Two years of increasingly responsible custodial experience. 3. Lead or Supervisory experience. Licenses and Requirements: 1. Possession of, or ability to obtain, an appropriate valid California driver's license. District's Diversity * Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination. * Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so. Desired Qualifications Foreign Degree For positions that require a degree or coursework: Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application. Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered. Working Environment Working Conditions: 1. Typical indoor/outdoor environment. Physical Conditions: 1. This classification requires oral communication with individuals and small groups, including persuasive communication; visual comparison; listening; interpretation of data to draw conclusions; climbing ladders and stairs; bending; pulling; pushing; moving moderate to heavy objects; reaching overhead; stooping; exposure to fumes, changing weather conditions, dust and other environmental factors; exposure to chemicals; manual dexterity; operating a motor vehicle; attention to details; and flexibility in order to perform the essential functions. About San Jose/Evergreen Community College District The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves. As of Spring 2024, with enrollment of approximately 15,655 students per semester, and an extremely diverse student population (Hispanic/Latino 45.20%, Black/African-American 3.45%, Asian/Pacific Islander 31.70%, American Indian/Native American 0.36%, White/Caucasian 12.76%) attaining educational goals reflecting 56% - Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State. The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 43.9% Latinx, 25.3% Asian/Pacific Islander, 4.2% Black/African American, 0.3% American Indian/Native American, 17.9% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants. Important Information EQUAL OPPORTUNITY EMPLOYER STATEMENT San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws. CONTACT Employment Services, Human Resources, SJECCD 40 S. Market Street, San Jose, CA 95113 Phone: ************** Email: ******************************* Employment Website: ****************************** District Website: ************** APPLICATION PROCEDURES Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request. 1. A completed online San José-Evergreen Community College District APPLICATION. 2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement). 3. A current RESUME/CURRICULUM VITAE 4. TRANSCRIPT - (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees). Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement. OTHER APPLICANT INFORMATION 1. Only complete application materials will be considered. No exceptions. 2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee. 3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. 4. Application materials become the property of the District and will not be returned or duplicated. 5. Travel expenses to attend the interview are the responsibility of the candidate. 6. Meeting the minimum qualifications does NOT assure an interview. 7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position. * Suggested services that provide foreign degree equivalency evaluation to U.S. degrees: Academic Credentials Evaluation Institute, Inc. Website: *************************** Education Records Evaluation Services Website: ************ International Education Research Foundation Website: ******************** World Education Services Website: ***********
    $88.5k-113.4k yearly Easy Apply 22d ago
  • Director of Building Services

    Sentral 4.0company rating

    Service supervisor job in San Jose, CA

    Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Building Services is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail. To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Prioritize above all a strong customer service outlook through personal contact with residents and guests Coordinate daily with the General Manager on overall maintenance projects Inspect sites regularly to identify problems and necessary maintenance Prepare weekly maintenance schedules and allocate work based on forecasted workloads Employ, supervise and train Building Services team members Coordinate daily cleaning and maintenance activities Oversee all repairs and ensure that work is completed on time Maintain all inventory and equipment, and ensure proper storage Comply with all health and safety regulations and practices Conduct preventative maintenance work Conduct follow-ups on all maintenance and repair work Conduct safety inspections as scheduled Establish strategies to meet workload demands on time Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters) Provide 24/7 support to the Maintenance team Perform other related duties and assignments as needed and assigned Skills and Experience 2 years of prior experience as a Maintenance Manager / Director Strong knowledge of building trades, cleaning procedures and maintenance Solid understanding of health and safety regulations and practices Effective budgeting and performance management skills Fantastic organizational and leadership skills Excellent communication and interpersonal skills Must work well under pressure and meet tight deadlines. Computer literate with capabilities in email, MS Office and related communication tools Great time management skills Strong decision-making and problem-solving skills Community Team Perks + Benefits • Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans • Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. • Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! • Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. • Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Ascend/descend a ladder to complete various maintenance tasks Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
    $114k-189k yearly est. 30d ago
  • Field Services Supervisor

    Computercare 3.6company rating

    Service supervisor job in Newark, CA

    Founded in 2004, our company, ComputerCare, provides IT Asset Management services that enable our customers to support their employees in traditional, remote and hybrid work environments. Trusted by the biggest names in Tech, and authorized by the leading manufacturers, we utilize our industry leading knowledge to develop solutions that appropriately reflect the impact our devices have on our lives. At ComputerCare, we are The Human Side of Hardware, and we believe that acting with empathy, embracing curiosity, taking initiative, and holding ourselves accountable, leads to doing the right thing for our company, and the partners we support. Come join us in our mission of being the Human Side of Hardware! As a Field Services Supervisor, you'll lead daily operations by coordinating tasks, coaching your team, and making sure service standards are met. Reporting to the Field Operations Manager, you'll balance hands-on leadership with process management to keep things running smoothly. If you enjoy guiding people, solving problems, and driving quality results, this role puts you front and center!What You'll Do: Coordinate daily and next-day task scheduling and team assignments to keep operations aligned with goals. Lead daily standups to share priorities, metrics, and expectations with the team. Monitor team performance, provide coaching, and support continuous improvement. Drive accountability initiatives and ensure clear communication of goals across the team. Oversee tools, asset handling, and repair processes to ensure proper use, quality, and issue resolution. Support onboarding and ongoing training of technicians, ensuring compliance with SOPs and regulatory requirements. Audit and manage open or pending internal tasks and diagnostics, communicating next steps to team members and leadership. Partner with Quality Assurance to ensure work meets standards and maintain strong feedback loops. Track SLA progress, identify risks to timelines or quality, and escalate when necessary. Contribute to updating and maintaining SOPs to reflect current processes and best practices. Oversee workplace safety, cleanliness, organization, and overall site operations. Perform regular cycle counts, maintain accurate inventory reporting, and escalate discrepancies. Approve timecards and time-off requests in alignment with company policies and payroll timelines. Act as a frontline escalation point, assisting with troubleshooting and timely issue resolution. Lead by example to promote a positive, accountable, and performance-driven team culture. Participate in quarterly leadership offsites and contribute to company-wide initiatives. Engage with vendors, customers, and team members with a positive, solutions-focused attitude that reflects company values. Champion health and safety programs, ensuring hazards are identified and eliminated wherever possible. What You'll Bring: 3+ years of management experience with direct supervisory responsibilities. 3+ years in project management, including planning and execution. 1+ year of customer service experience. Commitment to staying current on technology and manufacturer procedures. Strong skills in Microsoft Excel, Word, or Google Suite. Experience using data to make informed decisions. Netsuite or Salesforce experience preferred. Ability to travel up to 5% of the year as needed. Perks and Benefits: Comprehensive Medical, Dental, and Vision plans to keep you feeling your best 401(k) with employer match-because your future matters Company-paid Life Insurance, plus HSA & FSA options Employee Assistance Program (EAP) for real support when you need it Adoption Assistance to help grow your family Commuter Benefits for an easier ride Free Coursera Professional Certifications to level up your skills Generous vacation & sick time, plus paid time off to give back to your community If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in ComputerCare's mission, core values and can contribute to our team in a variety of ways - not just candidates who check all the boxes. At ComputerCare, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders. ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
    $49k-84k yearly est. Auto-Apply 32d ago
  • HVAC Service Supervisor

    Bellows Plumbing, Heating, Cooling & Electrical

    Service supervisor job in Campbell, CA

    Bellows Plumbing, Heating, Cooling & Electrical has been serving the Bay Area for over 30 years! We are looking for a LEADER who is able to MOTIVATE, TRAIN AND LEAD a HVAC Service Team to success! We seek a skilled HVAC Service Supervisor to oversee the service, repair, and installation of residential and light commercial HVAC systems. Prior leadership experience in the HVAC industry. Knowledge and belief in the flat rate system is also essential. In this highly visible role, this individual will be responsible for driving service and sales for our residential and light commercial HVAC operations. You must be able to evaluate, analyze, and monitor our market area to ensure our service team is meeting objectives and goals. Essential Functions Supervise and delegate service employees, which includes involvement in hiring decisions, coordinating employee schedules, conducting staff meetings, training employees, evaluating performance, and supervising work assignments. Coach and motivate technicians to work at their maximum productivity; coach, train and develop technicians to increase work and sales skills. Provide sales support to the field via onsite sales and bid writing/assistance. Assist with the dispatch function for our HVAC Service Technicians to ensure the appropriate technician is selected based on customer needs. Resolve customer issues and complaints to ensure customer satisfaction. Must know how to type, and be advanced in all computer applications, Microsoft programs, and modern technology to include iPhones, iPads, etc. Other duties as assigned. Basic Qualifications Must have technical HVAC experience Prior experience leading employees Consistent track record of meeting or exceeding annual sales objectives Able to operate in a dynamic, fast-paced environment and adapt to a changing and stressful environment Exude positivity and be motivational Fluent English and strong communication skills Strong Work Ethic Clean DMV, California Driver License Bellows Offers Generous Pay depending on experience Benefits (medical, dental, 401K w/ matching) Vacation Training Family Friendly Hours Positive Work Environment Growth Potential We are Bellows Plumbing, Heating, Cooling & Electrical - an Inc. 5000 Fastest Growing Company for five years, six time "Best of Santa Cruz" winner. We care about our customers and we care about our team. Come work for a company that respects its employees for their individual talents and abilities! Wouldn't it be great to work with people who are passionate about their work? We are looking for amazing people to join our team. Check us out at *********************** Background check and drug screening required.
    $52k-89k yearly est. 60d+ ago
  • Service Supervisor - Computer Repair

    Opportunities To

    Service supervisor job in Santa Clara, CA

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values. We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department. Salary range is $60-$75K MAJOR RESPONSIBILITIES: Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates. Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control. Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing. Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally. Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency. Responsible for vendor relationship management (parts cost, margin, SLA) Responsible for creating vendor P&Ls. Participate in staffing, orientation, and training activities in the store. Assist with scheduling to ensure proper coverage. Maintain the technical certification level of the shop to ensure proper service and repair of products. Responsible for the look and feel of the parts room and any facility maintenance of the Service Department. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associate's or Bachelor's degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills: Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements: Ability to regularly lift and/or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $60k-75k yearly 55d ago
  • Culinary Services Supervisor

    Marbella Redwood City 3.6company rating

    Service supervisor job in Redwood City, CA

    Job Description Integral Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care and lifestyle-focused senior living communities. Our company, which was built on our “Culture Keepers,” employees thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. Responsibilities: Assist the Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members. Maintain a customer focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers. Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met. Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties; Ensure uniform and personal appearances meets standards, customer service, and proper food handling techniques; Trains wait staff on all operating procedures and menu education. Ensures efficient operating within budgeted guidelines. Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate. Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room. Maintains sanitation and control standards in the dining room and wait stations. Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team. Operates in compliance with State and federal government laws. Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food kitchen personnel for adjustments and shares resident feedback. Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate. Monitors and adjusts resident's accounts for meal and charge accuracy. Ensures floor charts and tables are set up correctly. Assists servers as needed with table service. Records and tracks daily sales transactions. Assists with ordering in specific assigned areas (i.e. liquor) and maintaining budgetary compliance. Maintains POS system through communication with IT support. Assists Director with timekeeping procedures and practices, and payroll entries, as needed. Qualifications: High school diploma or equivalent. Two (2) years' experience in fine dining. Dining Room Supervisory experience preferred. Must be able to work a flexible schedule including nights and weekends. Excellent communication, organization and customer service skills. Benefits: In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in Integral Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly. EOE D/V
    $33k-49k yearly est. 9d ago
  • Supervisor, Utilization Management (Clinical)

    Santaclara Family Health Plan 4.2company rating

    Service supervisor job in San Jose, CA

    FLSA Status: Exempt Department: Health Services Reports To: Manager, Utilization Management The Supervisor of Utilization Management (UM) is responsible for the direct oversight of daily operations of utilization management activities, providing assistance with the development and implement of new programs and related workflows, policies, procedures for all lines of business, and serving as a resource for internal departments, members, providers, delegates, and community partners. In addition, the Supervisor of UM is responsible for supervising nurses and coordinators to ensure that all administrative UM processes are performed in accordance with all applicable state and federal regulatory requirements, SCFHP policies and procedures and business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily. 1. Collaborate with the Manager of Utilization Management to implement and supervise all UM processes for continuous and sustained compliance with all applicable state, federal and NCQA regulatory requirements, SCFHP policies and procedures and general business requirements including key performance indicators of MCAS, HEDIS, and CMS Stars for all lines of business. 2. Monitor and provide continuous analysis and quality monitoring of all policies and procedures to evaluate UM staff and delegate performance and ensure regulatory compliance, including the development and implementation of effective, measurable corrective action plans to meet targeted strategic outcomes. 3. Ensure the integration of UM operations such as prior authorization, concurrent review, Transitional Care Services (TCS), and discharge planning into other internal and external teams/departments including Quality & Process Improvement, Case Management, Community Based Programs, Pharmacy, and Behavioral Health. 4. Perform oversight and assignment of caseload across various utilization management functions including routine and ad hoc audits and monitoring of corrective action plans. 5. Establish and maintain effective interpersonal relationships with all SCFHP staff, members and/or their authorized representatives, providers and other program or agency representatives. 6. Resolve or facilitate resolution of problematic and/or complex issues by escalating to appropriate management/leadership person. 7. Ensure Utilization Management Committee preparedness. 8. Attend off-site meetings, events, or facility census review as necessary. 9. Perform other related duties as required or assigned. SUPERVISORY/MANAGEMENT RESPONSBILITIES Carries out supervisory/management responsibilities in accordance with the organization's policies, procedures, applicable regulations and laws. Responsibilities include: 1. Recruiting, interviewing, and hiring. 2. Developing a high performing department culture and staff. This includes setting the standard for staff/peers and motivating employees to maximize organizational goals and objectives. 3. Effectively assimilating, training and mentoring staff and (when appropriate), cross training existing staff and initiating retraining. This includes coaching to help increase skills, knowledge and (if applicable) improve performance. 4. Setting goals and planning, assigning, and directing work consistent with said goals. This includes responding to employees' needs, ensuring they have the necessary resources to do their work. 5. Appraising performance, rewarding and disciplining employees, addressing complaints and resolving issues. This includes providing regular and effective feedback to employees and completing timely and objective performance reviews. REQUIREMENTS - Required (R) Desired (D) The requirements listed below are representative of the knowledge, skill, and/or ability required or desired. * Unrestricted professional RN licensure in the state of California. (R) * Minimum two years of progressively responsible experience in a supervisory or lead capacity in case management, utilization management, discharge planning and/or quality improvement in a managed care related setting. (R) * Understanding and/or experience with Utilization Management. (R) * Must be knowledgeable of DHCS, CMS, DMHC regulations and NCQA Population Health Management standards. (R) * Ability to consistently meet accuracy and timeline requirements to maintain regulatory requirements. * Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word, Excel, and specific case management programs. (R) * Ability to use a keyboard with moderate speed and high level of accuracy. (R) * Excellent written, verbal, and interpersonal communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, members, providers and outside entities over the telephone, in person or in writing. (R) * Ability to comply with all SCFHP policies and procedures. (R) * Ability to think and work under pressure and effectively prioritize and complete tasks within established timeframes. (R) * Ability to assume responsibility and exercise sound judgment when making decisions within the scope of this position including performing job safely and within respect to others, to property and to individual safety (R) * Maintenance of a valid California Driver's License and acceptable driving record in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R) PHYSICAL REQUIREMENTS Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation: * Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R) * Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R) * Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R) * Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R) * Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R) * Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R) ENVIRONMENTAL CONDITIONS General office conditions. May be exposed to moderate noise levels.
    $80k-110k yearly est. 26d ago
  • Service Director for Gilroy CDJR

    Gilroy Chevrolet Cadillac 4.0company rating

    Service supervisor job in Gilroy, CA

    Our loyal customer base has driven our business's success and we're seeking the top talent to grow with us at Gilroy Chrysler Dodge Jeep Ram! We are seeking an experienced Service Director to join our team. If you have previous experience and are interested in leading a growing department, apply below! Gill Auto Group is a family-owned, fast-growing automotive organization, proudly serving the Gilroy, Tracy, Madera and Livermore communities in Northern California and the Kailua community in Hawaii. BENEFITS: Free College Education for Employees and their Families Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Paid Holidays Employee appreciation lunches Employee bonus for referrals Employee discounts Excellent culture Room for growth Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels and monitors the performance of all service department staff. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Attends managers meetings. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Strives for harmony and teamwork within the department and with all other departments. Develops and implements a marketing plan which promotes new and repeat business. Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Accounts for all documents; ensures that none are missing and all are processed correctly. Holds weekly department meetings. Directs and schedules the activities of all department employees. Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors and follows up on parts orders with the parts manager to ensure availability. Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Informs repair technicians of time allowances on each repair order. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeps abreast of new equipment and tools available and recommends purchases. Ensures that the work areas and customer waiting area are kept clean. Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities. Serves as liaison with factory representatives. Ensures the proper care, storage and inventory of special tools. Ensures that customers' service files are up-to-date and readily available for reference. Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. REQUIREMENTS: Technical automotive knowledge Previous Service Manager experience is a huge plus Demonstrated ability to manage others Organized and friendly personality Dealership experience preferred Willing to submit to a background check and drug screen
    $122k-208k yearly est. Auto-Apply 60d+ ago
  • Service Supervisor - The Hilltop (Student Living)

    Education Realty Trust Inc.

    Service supervisor job in Santa Cruz, CA

    ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. * Job Description * Manages work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move- ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develops corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. The hourly range for this position is $24.00 - $26.00 Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.
    $24-26 hourly Auto-Apply 52d ago
  • Service Support Supervisor - Full Time

    Alixarx 4.4company rating

    Service supervisor job in Milpitas, CA

    Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description The Service Support Supervisor is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Service Support Supervisor is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Service Support Supervisor with assist with supervising a team of hourly associates when the Store Manager is not present. The Service Support Supervisor is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. Must have day, evening and weekend availability to work. APPLY AT: ************ JOB ID: 1264237 Qualifications Education: HS graduate or equivalent 1-2 years retail/warehouse supervisory experience Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances Strong drive for results Action oriented Strong execution skills Courageous leadership skills Ability to manage multiple priorities simultaneously Knowledge of store and retail operations Excellent communication skills Ability to pay attention to detail Computer literacy APPLY AT: ************ JOB ID: 1264237 Additional Information All your information will be kept confidential according to EEO guidelines Apply online to be considered: ************ and Req ID 1264237
    $45k-69k yearly est. 18h ago
  • Call Center Supervisor

    Transdevna

    Service supervisor job in San Jose, CA

    Transdev in San Jose, CAis hiring aCall Center Supervisorto work on our VTA contract. TheCall Center Supervisorassists passengers with situations including, but not limited to, reservations, directions, information and mobility devices. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: + Competitive hourly rate of $26.92-31.25 Benefits include: * Vacation: minimum of two (2) weeks * Sick days: 5 days * Holidays: 12 days; 8 standard and 4 floating * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Assure quality of operations including leading CSR and Reservations staff, training, monitoring, and observing customer phone calls and coaching to resolve customer service issues and compliance with policies and procedures * Resolve escalated customer related concerns & document * Develop and revise customer service manuals and procedures * Primary point of contact for maintaining No Shows policy * Professionally and actively documents issues. * Resolves customer inquiries relating to transportation; communicates resolution to customers. * Review daily paperwork to verify accuracy. * Other duties as required. Qualifications: * High school education, GED or equivalent * Minimum of 2 years of call center supervisor experience, preferably in the transportation industry * Excellent written and oral communication skills * Computer literate with the capacity to learn new software * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: * Work -100% of the job is performed indoors. * Sit for extended periods (up to 6-8 hours per day); infrequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to20pounds, occasionally throughout the workday; lift material weighing up to 10 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Tolerate exposure to noise levels consistent with a call center environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *************************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev:Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: Please Click Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6810 Pay Group: QQP Cost Center: 352 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $26.9-31.3 hourly 12d ago
  • Call Center Dispatch

    Bizzell Group 3.6company rating

    Service supervisor job in Mountain View, CA

    Job DescriptionDescription: About Bizzell US: Bizzell US (Bizzell) is a HUBZone-certified consulting, strategy, investment, and technology firm that designs innovative solutions to help build healthy, secure, connected, and sustainable communities in our nation and around the world. Bizzell leverages the combined experience of our diverse subject matter experts to develop data-driven, research-informed answers to the world's most complex challenges - ensuring our clients achieve their vision and goals through innovative solutions. Bizzell's multiple-disciplinary team of experts provides decades of quality technical and subject matter expertise across multiple areas, including health solutions, workforce innovation, global programs, managed services, and facilities management. Our expert staff and consultants successfully engage with Federal, state, local, and international governments to help them leverage their data to improve outcomes for the lives of residents. We accomplish this goal by working directly with our clients and assisting them with problem-solving solutions. Bizzell provides customized, professional, and technical solutions and has a platform at the forefront of Facilities Maintenance and Operations (M&O), merging advanced technology with strategic consulting to revolutionize facility management. Our commitment to excellence is evidenced through our comprehensive M&O services, ensuring that your facilities are efficient, reliable, and pioneering in sustainability and security. Catering to a broad spectrum of clients in both the government and private sectors, Bizzell provides comprehensive services and specializes in managing large-scale operations and fostering connected communities, as demonstrated by our successful oversight of federal facilities across various states. Bizzell's core values-excellence, Integrity, Service, Innovation, Professional Development, People First, Diversity, and Collaboration-drive us to exceed expectations and provide a proactive, innovative approach to facility maintenance. Please note: This job posting is part of a contract bid opportunity and is intended to identify potential candidates for inclusion in our proposal to a client. This is not an immediate job opening. Employment is contingent upon the award of the contract. Job Summary: Bizzell US seeks an experienced Call Center Dispatcher to join our Facilities Maintenance and Management team at NASA AMES. Job Responsibilities: Check all work orders for proper addressing, labor hours charged, and all numbers, dates, etc., Schedule the calls along with all previously scheduled work. Dispatch techs on previously scheduled maintenance and service calls. Verify times and job status (complete, open). Create a job number and job file. Dispatch both emergency and scheduled work. Order filters for monthly maintenance as needed for the technician. Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent. Assist new technicians in employment policies and procedures related to dispatch. Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunchtime and sick and/or vacation leave. If a technician is injured or has an accident, have the employee notify Human Resources immediately and reschedule workflow as needed. Take problem/complaint calls and handle them appropriately or direct them to the Branch Manager. Take calls for billing/invoice questions and direct them to the proper personnel. Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary. Keep a tracking sheet for the dates of requests and receipt of reports. Maintain certified payroll report files for each job. Requirements: Job Requirements: High School Diploma or equivalent a plus. Previous HVAC industry experience a plus 1+ years of customer service background required General computer skills, including Microsoft Word and Excel Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 30 pounds at a time. This position description should not be construed to imply that these requirements are the exclusive standards of the position or that they will be the sole basis for any subsequent employee evaluations. Benefits Bizzell offers a wide range of benefits, including career development opportunities, short-and long-term disability and life insurance, and a 401(k) program with an employer match of up to 3%. • Relocation Assistance Provided • Medical, Dental, and Vision Benefits • FSA & HSA (Medical, Dependent Care, Commuter) • Company paid Basic Life, Short- and Long-term Disability • Guardian and AFLAC Supplemental Insurance • Legal and Identity Theft Plans • 401(k) Retirement Plan with Employer Match • Vacation and Sick Leave • Paid Holidays Equal Opportunity Bizzell is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
    $35k-44k yearly est. 7d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Watsonville, CA?

The average service supervisor in Watsonville, CA earns between $40,000 and $113,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Watsonville, CA

$68,000
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