Service supervisor jobs in Youngstown, OH

$15,000 SIGN-ON BONUS!!! As a member of Prime Healthcare, East Liverpool City Hospital is proud to be part of a system recognized as one of America's Greatest Workplaces for 2024 by Newsweek and Plant-A Insights Group! This prestigious honor is based on over 1.5 million comprehensive company reviews from more than 250,000 employees, highlighting our commitment to creating a positive and supportive work environment. Thank you to all our amazing employees for making this possible! Now hiring a Director of Surgical Services! East Liverpool City Hospital is an award-winning community hospital proudly serving residents of the tristate region since 1905. With 152 licensed beds and more than 500 employees, the hospital averages 31,000 Emergency Department visits annually. East Liverpool's medical staff is comprised of more than 160 physicians with an additional 21 resident physicians completing their training in Family Medicine and Internal Medicine. The hospital provides 24/7 emergency services, general surgery, medical stabilization for substance abuse, behavioral health for adults over the age of 55, and remains the ONLY cardiac rehabilitation program in Columbiana County. For more information, visit ************* Responsibilities: Director of Surgical Services is responsible for direction of patient care in the operative environment. The Director manages the staff members in the Ambulatory Surgery, Surgery and PACU Departments. Consults with staff, physicians and Nurse Executive on nursing issues and interpretation of hospital policies to ensure patient needs are met. Maintains performance improvement activities within the department and participates in PI activities/ formulates budget for the department. Qualifications: Current and valid state license as a Registered Nurse. Current BLS (AHA) certificate upon hire and maintain current. Current Advanced Cardiac Life Support (ACLS)-(AHA) certificate upon hire and maintain current. A minimum of two years supervisory/management experience necessary. At least two (2) years of experience in Surgical Nursing. Current Certified Nurse OR (CNOR) (AORN) certificate(s) upon hire, preferred. Bachelor's of Science in Nursing (BSN) required for all new hires after 1/11/2021. FACILITY SPECIFIC: Current PALS (AHA) Certificate upon hire and maintain current. #LI-WM1 #appcast Employment Status: Full Time Shift: Days Equal Employment Opportunity: Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************

Job Description Report to: Store Manager Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors. Utilize staff on duty efficiently - help build a strong and motivated store team. Emphasis on customer service and production. Promote sales growth and attend to store merchandising. Ability to supervise without showing partiality. Aware of store safety and security. Assist customers quickly and courteously with their purchase. Maintain a pleasant environment in the store among customers and store staff at all times. Will be fair-minded but firm in direction. Maintain proper handling of merchandise according to store standards/procedures/policies. Sufficient mathematical skills to use cash register and complete paper work. Will do daily paper work in absence of Store Manager or Assistant Manager. Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately). Must possess a valid driver's license, maintain adequate insurance and pass a background check. Work cooperatively with store management and staff. A good communicator with store management and staff. Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires. Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock. Help maintain store appearance - maintenance, such as dusting, sweeping as necessary. Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store. Aware of shrinkage - internal and external. Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs. Employee will have occasional short deadlines and work environment hectic with occasional high stress. Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc. Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc. EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED A high school diploma or equivalent is required. A minimum of one year retail sales experience is required. HOURS WORKED The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours.. NUMBER OF DAYS WORKED May vary, but normally five days a week. OVERTIME HOURS Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company. PHYSICAL DEMANDS For the purpose of determining the frequency of an activity, please refer to the following table: Never: 0% (0 Min. to 6 Min.) Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.) Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.) Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.) STANDING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job WALKING Continuously (67-100%) Surface: Tile, carpet, cement Activity: All aspects of job SITTING Occasionally (1-33%) Activity: Paperwork CLIMBING Occasionally (1-33%) Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required. BENDING Occasionally (1-33%) Activity: Normally stocking and display setup. STOOPING/KNEELING: Occasionally (1-33%) Activity: Brief stocking, bagging. Preferred, but not required. REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%) Activity: Textile transfer. TWIST AND TURN: Occasionally (1-33%) Activity: Normally stocking and display setup LIFTING Frequently (34-66%) Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help. CARRYING Frequently (34-66%) Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help PUSH/PULL Frequently (34-66%) Activity: Attend to store merchandise and displays, moving of textile rack and buggy COORDINATION Eye, Hand, Foot Continuously (67-100%) Activity: Performing normal duties of position TALKING/HEARING/SEEING Continuously (67-100%) Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required. MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%) Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor. ENVIRONMENTAL CONDITIONS Indoors 100% Hazards include rolling racks, furniture, and other equipment HAND COORDINATION RIGHT LEFT BOTH FREQUENCY Major Hand X Continuously (67-100%) Fine Manipulation X Frequently (34-66%) Gross Manipulation X Frequently (34-66%) Simple Grasping X Frequently (34-66%) Power Grip X Occasionally (1-33%) Hand Twisting X Occasionally (1-33%) Fingering X Continuously (67-100%)

Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match Responsibilities As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner. Compile production and service records and measure conformance to standards Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements Set up appointment freight deliveries Perform and or assists with billing, rating, manifesting and analysis of freight weight and size Maintain excellent communication with external and internal customers Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel Ensure that Service Center premises are protected and maintained Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations Assist with the facilitation of information meetings with Service Center team members Effectively handle special assignments as directed Qualifications Knowledge of the LTL/ Transportation Industry Has managed Drivers and Dockworkers Knowledge of the surrounding geographical area to the Service Center Legally eligible to work in the United States Must be at least 18 years of age Fluent in English Benefits Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match

Our clients chose our team of TAS professionals to provide proactive advice from planning to close, helping them stay the course through the transaction process and maximizing the value of the transaction for them. As a Senior Analyst or Manager in our Transaction Advisory Services division, you will be a pivotal member of the team managing and executing financial diligence project work. From analyzing financial data and identifying key trends behind the performance of a business to discussing business performance and forecast assumptions with senior management, you'll be integral in making sense of our client's business profit drivers and trends. Responsibilities and Duties Your Responsibilities include, but are not limited to: Analyze financial and operational results of businesses to be acquired or sold through reviewing accounting records and conducting interviews with management. Gathering and managing data pertinent to the engagement, analyzing and inputting the data into financial models, and communicating the status of data with other members of the department. Analyzing target company data in support of financial due diligence engagements while developing a thorough understanding of business processes, key risk areas, and strengths and weakness of the target company. Creating reports that set out our findings and recommendations around the key financial and business issues in a transaction. Identifying negotiation factors for purchase price and deal structuring. Constantly researching economic and industry trends and technologies, as well as seasonality and cyclicality on cash flow requirements to provide knowledge and insight to clients. Working with financial models for discounted cash flow, capitalized cash flow, market transaction/multiple, intangible asset valuation, etc. Performing ad hoc projects as needed. Qualifications and Skills Advanced understanding of economics, financial theory and principals of accounting. Capable of working in a demanding, deadline-driven environment independently and within a team dynamic while effectively managing unexpected issues and/or questions in a professional manner Exhibits executive presence, intellectual curiosity and analytical thinking Capable of initiating and maintaining solid relationships with all levels of client personnel, as well as utilizing network and industry relationships to identify business development opportunities Strong attention to detail, organization, accuracy and reliability. Strong communication skills; we may be accountants, but we are also consultants The ability to work independently, multi-task and proactively communicate. Possess high standards of work output, deliver on commitments and take initiative. Highly proficient in Microsoft Excel and other Microsoft Office products) and focus on using technology to improve processes. Entrepreneurial approach with a technical curiosity. Education and Experience Required 2+ years of previous public accounting, corporate finance, M&A, or other relevant business experience for Senior Analyst; 5+ years required for Manager. CPA or CFA preferred; Other accounting related credentials are also welcome (i.e., ABV, CVA, CFF, CFE, CM&AA) At least 1 year of previous Transaction Advisory Services experience required for Senior Analyst; 3+ years required for Manager. Bachelor's degree in accounting or finance. #ZR

Energy Harbor at a Glance Energy Harbor is a financially secure premier carbon free power producer with a focus on best-in-class safety and operation. We operate the second largest non-regulated nuclear fleet in the country supplying roughly 33 terawatt hours of clean carbon free generation to more than 3.5 million homes and businesses. Our nuclear fleet uniquely positions Energy Harbor amid an evolving environmentally focused landscape. We are a highly reliable provider of carbon free baseload electricity committed to Environmental, Social and Governance (ESG) principles critical to meeting the nation's emissions goals and accelerating the country's clean energy transition. Our success is driven by our employees' unwavering commitment to safe, reliable operations, financial stability and best in class service to meet our customers energy and sustainability needs. Join our team at Beaver Valley Nuclear Power Plant! We are seeking qualified talent to join our site in Shippingport, PA, as Supervisor, Records & Document Services. POSITION SUMMARY Supervise Records department personnel as part of the maintenance, development, and site implementation of various Energy Harbor fleet processes as defined by the fleet/site document control program. Scope includes review, FileNet entry, duplication, and distribution of procedures, engineering documents, and all applicable fleet/site documents. Also responsible for select administrative services to the station including responsibility for section level budget development and control Principal Accountabilities : Supervise union personnel who perform: processing of procedure revisions, scanning records for storage, updating drawings, processing company mail, document shredding and document mass reproduction for the site. The Supervisor of Document and Procedure Control is the site owner for the documentation control program and is responsible for development, maintenance, and site implementation of the following Energy Harbor fleet processes, programs, and procedures: 1) Document Control 2) Procedure Review and Approval, 3) Procedure formatting and content requirements (Procedure Writer's Guides) 4) EH Document Hierarchy 5) Program Manual, 6) Business Practice, 7) Reference Material Development review and approval 8) Procedure Writer Training 9) Form Control, and 10) Procedure Validation. Ensures that procedure packages are reviewed for accuracy and meet the requirements of the procedure review and approval process prior to release for implementation. Responsible for administrative functions associated with all station and fleet procedures, including format, reproduction, distribution, and control of revisions. Ensures that engineering documents/packages are reviewed for accuracy and meet the requirements of the engineering change process prior to release. Oversees the storage, duplication, and distribution of engineering documents, utilizing appropriate records retention facilities. Document types include engineering drawings (preliminary and final), vendor technical information and manuals, and engineering records (e.g., packages associated with modifications). Ensures Modification Coordinator activities as defined in the Engineering Change process are completed, including coordinating and ensuring configuration control documents are issued to allow operational acceptance following modification implementation. Ensures that other documents are reviewed for program acceptability prior to release. Participates on the Procedure and Document Control standardization/peer teams to develop and implement continuous process improvement and to maintain process compliance with 10CFR50 Appendix B and ANSI 18.7 requirements. Ensures all legal and regulatory requirements for document control are fulfilled at the station and posts all station procedures as well as drawings and other controlled documents in the electronic system (FileNet). Has site responsibility for the content manager side of the FileNet application. Coordinates training activities for assigned records staff and records custodians. Oversees the long term storage and retrieval of physical plant records stored off-site at approved record storage facilities. Provides duplicating services for the site including procedures, engineering documents, presentations, handbooks, lanyard cards, training materials, general communications, etc. Ensures internal Company mail, U.S. mail, and overnight priority mail are all prepared and distributed throughout site locations in a timely manner with records storage requirements considered. Coordinates work with other departments/section/units. Ensures all activities are completed in accordance with standardized EH fleet practices, policies, and procedures. Ensures section budget is developed and maintained. Qualifications Required: High School diploma or equivalent required. 3 - 5 years experience in records or procedure management. Must reside within site specific emergency response organization (ERO) response time. Qualifications Preferred: Bachelor's degree or Associate Degree with 3 years' experience in records or procedure management OR 10 years' experience in document or procedure programs/management. Demonstrated thorough knowledge of nuclear legal and regulatory requirements for document and procedure control. Demonstrated ability for solving technical problems and analyzing data. Excellent communication skills, verbal and written as well as the ability to relate well with co-workers, customers, and management. Experience working with engineering documents/processes and/or procedures processing and control and automated document management systems Exhibits a high degree of nuclear professionalism, nuclear safety conscious, maturity, good judgment, personal integrity, leadership ability, a sense of empowerment and motivation to drive excellence in performance. Experience working with bargaining unit contracts to the site specific, where applicable. 3 years of previous leadership experience. Benefits, Compensation & Workforce Diversity At Energy Harbor, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at **************************** to learn more about all of our employee rewards programs. Energy Harbor proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for Energy Harbor and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. $80,000 - $90,000

About Us Youngstown Area Goodwill Industries, Inc. is dedicated to empowering individuals through meaningful employment opportunities. We foster an inclusive workplace and warmly welcome applications from individuals with barriers to employment, ensuring everyone has the chance to succeed. Job Summary We are seeking a reliable and enthusiastic Customer Service Supervisor to lead our front-end team at our Goodwill store in Niles, OH. This role is pivotal in delivering exceptional customer experiences while overseeing daily operations and supporting staff. The ideal candidate is a dependable leader with strong communication skills and a commitment to regular attendance. Responsibilities Supervise and train customer service representatives to ensure excellent service standards. Handle customer inquiries, complaints, and escalations with professionalism and empathy. Oversee cash register operations, including transaction accuracy and cash handling procedures. Maintain a clean, organized, and welcoming sales floor and checkout area. Assist with scheduling and coordinating staff to meet store needs. Collaborate with management to achieve sales and operational goals. Ensure compliance with store policies and safety standards. Qualifications Proven leadership skills with the ability to motivate and guide a team. Excellent interpersonal and communication skills. Ability to stand for extended periods and lift up to 20 pounds. Reliable with a strong commitment to punctuality and consistent attendance. No criminal background that would be incompatible with a retail environment (background check required). Proficiency in basic math and cash handling. Previous supervisory experience in retail or customer service is preferred but not required. We Welcome Youngstown Area Goodwill Industries, Inc. encourages applications from individuals with barriers to employment, including veterans, people with disabilities, and those seeking a fresh start. We provide training and support to help you thrive in this leadership role. Schedule & Availability Part-time position with flexible hours based on store needs. Possibility of full-time in the future. Storeoperates7 days a week: Monday-Saturday, 9 AM-8 PM; Sunday, 12 PM-5 PM. Must be available to work weekends and evenings as scheduled. How to Apply Interested candidates can apply in person at the store in Niles , OH or online at Career Center | Recruitment. Please bring a resume and be prepared to complete an application. Youngstown Area Goodwill Industries, Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Job Description Help at Home is hiring a Client Service Supervisor! This is a hybrid role with 4 days in-office, 1 day work from home per week. The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. Essential Duties/Responsibilities: Maintain elements of the assigned clients' files, and all related paperwork. Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. Assigns homecare aides based on the client's overall needs and Plan of Care. Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. Prepares and submits routine departmental reports as required. Records and maintains accurate documentation of the client's condition and overall service. Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. Provides education and coaching on changes to a client's Plan of Care. Maintains positive working relationships with clients, homecare aides and referral sources. Ensures compliance with local, state and federal laws as well as with Company policies and procedures. Performs other related duties as assigned. This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. Education and Experience: At least 18 years of age. High school diploma or GED required. Bachelor's degree preferred. Current PPD, or Chest x-ray if applicable. Medicaid, Waiver, or Home Healthcare experience preferred. Other requirements pursuant to state or local rules as applicable. Required Skills and Abilities: Excellent organizational skills; ability to multitask and manage multiple responsibilities. Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. Strong problem-solving skills; ability to deal with conflict in a professional manner. Ability to multitask and manage multiple responsibilities. Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Basic computer literacy and typing skills. Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. Travel Requirements: Regular travel on a daily or weekly basis required, even in inclement weather. Physical Requirements: Ability to move, transport, or position up to 50 pounds. Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. Ability to communicate effectively and clearly with others to exchange information. Data Security and Privacy Statement: At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Job Details ALLIANCE - Alliance, OH DayDescription PTC is a leading manufacturer and marketer of welded and cold drawn mechanical steel tubing and tubular shapes, plated bar and tubing, and fabricated parts and precision components. We at PTC value our employees' health and wellness. We offer the following: FREE Healthcare HSA option Dental Vision Life Insurance Dependent & Spouse Life Insurance Long Term Disability Cancer & Critical accident coverage 401K plan with company match Referral Bonus Annual college scholarship available for children & grandchildren of PTC employees Tuition Reimbursement eligibility Function: Manages the operation of the general sales office in Alliance and Minneapolis, MN, including the training of personnel and the efficient distribution and flow of work in the unit. Maintains communication with the field sales representa tives in order to best serve their needs and the needs of our customers. Maintains a routine focus on improving our customer value and resulting PTC profitability. Essential Duties and Responsibilities: Has delegated management responsibility for the inside sales organization functions and personnel as described herein. Establishes objectives and performance criteria for the CSR staff and aligns them with department, divisional and company goals. Reviews orders for accuracy. Coordinates and directs necessary corrective actions. Coordinates customer visits and mill tours. On occasion, may be required to travel for company business such as customer sales/claim calls, sales meetings, customer entertainment and training sessions. Trains personnel in order taking procedures and customer relations techniques. Communicate new or revised information on products such as manufacturing, pricing and shipping to affected personnel. Determines work procedures, prepares work schedules, and expedites workflow, revises procedures, or devises new forms to improve efficiency. Works with other departments, keeping them informed of sales policy, problems and general customer information that is pertinent. Prepares activities reports and statistical data as required. Performs other duties as assigned. The incumbent is expected to understand that all employees have a shared responsibility for the quality of products and related services provided to our customers. Duties and Responsibilities are to be carried out in accordance with the PTCA Quality Management System and its policies, procedures, and work instructions as applicable to the job or function being performed. Education and/or Experience: Bachelor's degree (B. A.) from four‑year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience. Number of Employees Reporting Directly: 6 to 15 Positions Reporting Directly: Customer Service Reps Supervisory Responsibilities: Directly supervises six (6) to fifteen (15) employees in the general sales office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Continuously looking for ways to more efficiently communicate with customers. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfac torily. The requirements listed below are representa tive of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations: Must possess a valid driver's license for business travel, such as, customer visits, to attend required meetings, seminars, etc. Other Skills and Abilities: Must be computer literate and able to work with programs such as Word, Excel, etc., and be able to learn and use HP programs such as e‑mail, established programs, etc.

**Shift:** 3rd shift **City:** Solon Swagelok, Northeast Ohio, USA Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills-you'll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. **Be** Connected. **Be** Valued. **Be** You. We hope you'll consider joining our team. **Position Summary:** The Manufacturing Support Supervisor is responsible for leading and directing the day-to-day activities of the support functions within a manufacturing site(s), including maintenance, tool cribs and MRO stores. The supervisor is responsible for maintaining the service group's operating capacity through established business processes and procedures. The Manufacturing Support Supervisor is an integral part of the Plant Leadership teams. He or she must collaborate with other associates and other cross functional areas within operations. Manages available resources and leads associates to perform all departmental tasks in the most cost-effective manner while ensuring a quality product is processed according to schedule. Ensures proper use of all Swagelok personnel systems and adherence to all regulatory requirements placed on the plant. Supports company operating plan along with Swagelok's mission, vision and values. **Essential Duties & Responsibilities:** - Communicate (led by example) mission, vision, and values. - Demonstrate support for corporate programs through words and actions. - Maintain the fair and consistent application of all company policies and procedures. - Ensure proper use of all Swagelok personnel systems and adherence to all regulatory requirements placed on plant. - Conduct start of shift meetings and hand-off production to outgoing/incoming supervisor and ensure the smooth transition across shifts. - Drive change by utilizing lean daily management practices as problem solving tools to improve cost, quality, service, and safety. - Perform short interval leadership and layered process audits. - Perform job related administrative duties (ex. timecard, HRIS systems, etc.). - Responsible for supporting and guiding the safety of the workforce and reporting injuries or illnesses and documenting potential unsafe conditions. - Supervise Maintenance Planner/Schedulers in the creation of the maintenance schedule and identify resources for scheduled work. - Monitor and manage tooling and MRO inventory, ensuring that it is properly accounted for. - Perform other assigned duties as directed by management. - Create an environment for high associate morale and work with leadership to resolve any issues. - Function as a Boundary Leader to develop plans and collaboratively lead a cross functional team to continuously improve and meet goals for area of responsibility. (Including: Quality / Service / Cost / Budget / Staffing / Training) - Document incidents, performance and disciplinary issues and maintain records and where necessary present disciplinary documentation - Take part in hiring process by interviewing candidates and covey opinion to management; follow up and give regrets to candidates not selected - Identify staffing needs to drive the hiring and training process to meet capacity and load requirements. - Primarily focused on direct reports & those related activities with cross functional influence. - Responsible for own departments associate development and providing feedback for the development of cross functional resources. - Utilize the Performance Management Process to develop higher skilled associates and collaborate with cross-functional departments to increase overall strength. - Utilize the Hourly Workforce Development process by identifying associates for promotional opportunities and making recommendations to management - Focus on Cross Functional Skill growth to improve leadership with other functional areas. (Including: Leadership / Business / Financial / Technical skills on Skills Matrix) - Engage team and achieve a balance of Transactional and Transformational leadership skills. + As a leader, you are expected to know, enforce, and appropriately escalate all Swagelok associate policies. Approximate # of direct reports (if applicable) - 10-25 Budget responsibility (if applicable) - $5,000 or less **Education and/or Work Experience Requirements** : Required: - 2+ years of experience with demonstrated leadership ability in a manufacturing environment. - MSOffice (Excel, Word, PowerPoint, etc.), systems (Control, CribMaster, CMMS, etc.) desirable. - Technical understanding of the equipment relative to the area of responsibility is a plus. - Excellent communication skills. - High school diploma is required. Preferred: - An associate or bachelor's degree or equivalent work experience is preferred **Critical Competencies:** - Social Savvy - Social Awareness, Organizational Awareness - Manage Relationships - Influence, Teamwork and Collaboration, Inspiration **Working Conditions and/or Physical Requirements:** - Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. - Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. To apply: 1. Click 'Apply Now' to the role of interest, upload your resume and complete the application. 2. Those that match our qualifications will be contacted to schedule a phone interview. Congratulations on taking the first step to **B** e Connected. **B** e Valued. **B** e You. _Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law._ _Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _ _This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

About Us: LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: Operations Manager - Service Department The Operations Manager will oversee the daily operations of the Service Department, ensuring efficient processes, high-quality customer delivery, and alignment with organizational goals. This role requires a strategic leader who can balance operational rigor with people development, strategic thinking, driving continuous improvement and scalable systems. Primary Duties: Operational Leadership and help create a high functioning post-order tea Manage day-to-day service operations, including scheduling, resource allocation, and workflow optimization, program management, and project management Ensure service delivery meets customer expectations and contractual obligations. Monitor KPIs such as response times, resolution rates, and customer satisfaction. Team Management & Development Lead, coach, and develop service staff to achieve performance and career growth. Implement training programs to enhance technical and customer service skills. Foster a culture of accountability, safety, and continuous improvement. Process & Systems design, improvement, and implementation plan Design and implement scalable processes for service delivery, reporting, and escalation. Partner with cross-functional teams (Sales, Engineering, HR) to align service operations with company goals. Drive adoption of new tools and systems (e.g., scheduling tools, project management tools, operational efficiency programs) to improve efficiency. Customer & Partner Engagement Serve as a key point of contact for clients and agency partners. Ensure proactive communication on service needs, updates, and performance metrics. Collaborate with external vendors to maintain service quality and compliance. Strategic Planning & Reporting Provide executive-level updates on workforce performance, risks, and opportunities. Develop dashboards and reports for leadership review. Contribute to succession planning and long-term talent architecture. Key Responsibilities: Issue Resolution & Escalation Management Own and resolve escalated customer cases that exceed Tier 1 scope, including technical troubleshooting, service delays, and product performance concerns Collaborate with engineering, field service, and supply chain teams to drive resolution and communicate updates to customers Document case history, resolution steps, and lessons learned in CRM and knowledge base systems Process Improvement & Feedback Loops Identify recurring issues and partner with operations to implement corrective actions Provide structured feedback to product, training, and quality teams to improve documentation, processes, and customer outcomes Support root cause analysis and post-mortem reviews for high-impact incidents Customer Communication & Retention Deliver clear, professional, and empathetic communication to customers throughout the resolution process Reinforce service commitments and escalate internally when customer satisfaction is at risk Support onboarding and training of Tier 1 agents to improve first-contact resolution Success Metrics Reduction in repeat issues and escalations Time-to-resolution for Tier 2 cases Customer satisfaction (CSAT) and Net Promoter Score (NPS) Contribution to knowledge base and process improvements Qualifications 3+ years of experience in customer support, technical support, or field service coordination Strong problem-solving skills with ability to navigate ambiguity and drive resolution Familiarity with CRM systems (e.g., Salesforce, Zendesk) and ticketing workflows Excellent written and verbal communication skills Experience in manufacturing, power systems, or industrial services preferred Education: Bachelor's degree in Business Administration, Operations Management, or related field (preferred). What We Offer: Competitive pay with performance incentives 100% company-paid medical, dental, and vision 401(k) with company match 3 weeks PTO, 8 paid holidays, and 2 floating holidays Flexible work environment (onsite, hybrid)) Why You Will Love Working with Us: Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career. At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Salary Description $120,000 to $140,000

Requirements Education And Experience (E = Essential D = Desired) High school education or equivalent required At least 2 years Front End Retail experience preferred At least 2 years supervisory experience preferred Knowledge, Skills, Abilities Demonstrated ability to plan, organize, direct and control Interpersonal skills Basic computer skills using the windows operating system including internet, printing, and email Basic usage of Microsoft Office Suite including Outlook, Word, and Excel Excellent cash handling skills General knowledge of store products Physical Requirements Bending Standing Communication (Verbal) Carrying 30 lbs. Reading Walking Hearing ( Auditory) Reaching Telephone Usage Lifting 30 lbs. Writing Grasping Operating Equipment Sight or Peripheral Vision Salary Description $17.00 - $18.50/hr.

Road Recue Call Representative Girard, OH 44420 Newsweek's list of Top 100 Most Loved Workplaces for 2024 Shift/Schedule: 2nd Shift/ Monday-Friday; On-call every 3rd weekend Supports the Road Rescue Manager by handling incoming calls from drivers and/or customers with breakdown issues Handle accidents involving Aim equipment; by documenting information as needed and calling appropriate parties Supervises the shift work flow and employees Handle accidents involving Aim equipment, by documenting information as needed and calling appropriate parties Set up rental units when needed Set up and modify vendors in NATC locator Establish work orders and create purchase orders Audit and create breakdown data and reports for internal use and for customers Assist drivers with direction to Aim Facilities & vendor locations Full Time 3+ years of working experience in the trucking industry Supervisory, call center, technical/mechanical knowledge preferred Good communication skills (phone skills) Proficient in Microsoft office applications Knowledge of DOT and HOS regulations is helpful Benefits for Employee & Family: Anthem Blue Cross/Blue Shield Medical Coverage Dental and Vision 401K Company Match Paid Vacation and Holidays Company Paid Life Insurance Short-Term/Long-Term Disability Room for growth! Aim promotes from within! Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected]. Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit **************** #otherjob

Are you eager to take command of your career and conquer exciting new challenges? ServiceLink, the unrivaled leader in the mortgage industry, is in search of a proven leader with demonstrated success and a sound knowledge base to fill the position of Team Lead, Doc Audit. The ideal candidate must possess a strong dedication to creating value for customers and rigorously promote our distinguished Serve First culture. If you thrive as an inspirational and motivating force behind high team performance, we encourage you to apply today. There may never be a better time to join ServiceLink, where the demand for exceptional commitment is rewarded with unlimited potential for self-directed growth. **This is an in-office role, located at ServiceLink's corporate headquarters in Moon Twp., PA. Candidates must be within reasonable commuting distance of the Moon Twp., PA office and be willing and able to work in-office on a daily basis. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… · Process and review all closing related documentation to meet company, client, vendors and borrower requirements · Be responsible for maintaining optimal levels of a Doc Audit Department including auditing incoming and outgoing client documentation packages and meeting the daily operational goals of a team within the department · Serve as the primary contact within the team for any requests or issues · Monitor and review employee time and attendance and conduct employee counseling sessions WHO YOU ARE You possess … · Exceptional customer service skills · A penchant for excellence. You will use your strong attention to detail to maintain our quality standards · The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients · Excellent verbal and written communication skills Responsibilities · Review work-in-progress reports to ensure completion of assigned work for all team members · Proficient in ServiceLink operating systems and internal search engines · Communication with outside agencies, clients and borrowers · Research and resolve discrepancies · Print reports from established databases · Maintain accurate records and logs · Review all documentation for 100% accuracy · Knowledge of client, vendor and borrower requirements · Perform duties and responsibilities in a timely manner · Maintain open communication with other team members and team leader · Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner · Confirm team's adherence to client time requirements · Take responsibility for the teams' accuracy, efficiency, timeliness, and completion of duties · Monitor and review employee time and attendance and conduct employee counseling sessions as needed · Make suggestions to assist with building and maintaining morale · Identify and provide required training, i.e. one-on-one training, classes, and coaching for all team members · Adhere to company policies and procedures · Meet production goals and quality standards as set by management · Perform all other duties as assigned Qualifications · High School diploma or equivalent preferred · Typing/Data Entry skills, 45 wpm with a 95% accuracy rate · Possess good communication and customer service skills · Knowledge of Windows software applications · Prior experience as a team member or experience in the real estate, banking, or vendor management industry · Knowledge of real estate terminology · Knowledge of real estate closing document recording process · Must possess good organizational skills, ability to handle multiple tasks simultaneously

Grow your career with us here at Mustard Seed! At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That's why everything on our shelves is made with real, natural ingredients, without the artificial additives. We're committed to ingredient transparency so you can make informed choices for yourself and your family. It's all part of our mission since 1981 to support a healthier lifestyle, every step of the way. Job Summary Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store. Supervisory Responsibilities Customer Service Representatives Cashiers Baggers Responsibilities Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs. Delegates work assignments effectively. Maintains accurate department records to ensure documentation of activities is available. Receives and manages incoming phone calls to the store. Assists customers with questions about our products, availability and location of them within the store. Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager. Manages background music in store to ensure appropriate genre and volume. Ensures front entrance areas and common public areas such as walkways, vestibules, and rest rooms are maintained by appropriate personnel so they are clean, neat, safe and up to OSHA requirements and health code standards are exceeded Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary. Maintains proper internal controls for all customer financial transactions. Responsible for the balancing and reconciliation of all Cashier tills. Verifies and audits cash controls according to established procedures to identify and prevent cash losses. Works in conjunction with departments on special orders for customers. Works in conjunction with departments in replenishment and merchandising displays in Customer Service check stand area. Notifies Scanning Department of all scanning issues and concerns. Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements. Follows established protocol and guidelines for opening and closing cash registers each day. Notifies Supervisor, Store Director and/or Maintenance Associate of any equipment needing repair. Maintains a safe and clean environment to ensure health code and OSHA requirements are met. Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director. Performs duties of Customer Service staff as required. Performs other duties as assigned. Working Conditions Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc. Equipment Operated Personal Computer Cash Register Credit Card Terminals Pricing Gun Telephone Adding machine General Office Equipment Safe Requirements Education And Experience (E = Essential D = Desired) High school education or equivalent required At least 2 years Front End Retail experience preferred At least 2 years supervisory experience preferred Knowledge, Skills, Abilities Demonstrated ability to plan, organize, direct and control Interpersonal skills Basic computer skills using the windows operating system including internet, printing, and email Basic usage of Microsoft Office Suite including Outlook, Word, and Excel Excellent cash handling skills General knowledge of store products Physical Requirements Bending Standing Communication (Verbal) Carrying 30 lbs. Reading Walking Hearing ( Auditory) Reaching Telephone Usage Lifting 30 lbs. Writing Grasping Operating Equipment Sight or Peripheral Vision Salary Description $17.00 - $18.50/hr.

Job DescriptionDescription: Alliance Green Services US (AGS) is preparing to begin mill service operations at the Tenaris Koppel facility in January 2026. We are seeking an experienced Mill Service Manager to lead all site operations, ensuring safety, quality, and performance excellence during and after the transition. This position will play a key role in shaping the success of our new operation and maintaining AGS's reputation for reliable, high-quality service. Key Responsibilities Oversee day-to-day mill service and maintenance operations at the Koppel site. Develop and implement operational, safety, and quality procedures. Manage budgets, schedules, and resources to achieve performance targets. Lead, coach, and support supervisors, team leaders, and site employees. Ensure full compliance with AGS QHSE (Quality, Health, Safety, Environment) policies. Build strong relationships with client representatives and promote customer satisfaction. Analyze performance data and drive continuous improvement initiatives. Prepare operational reports and communicate results to senior management. Support safe startup and transition activities as operations commence January 1, 2026. Requirements: 5+ years of leadership experience in mill, industrial, or service operations. Proven ability to manage teams, budgets, and client relationships effectively. Strong understanding of safety systems, preventive maintenance, and production support. Excellent communication, analytical, and organizational skills. Proficiency with Microsoft Office and operational reporting tools. A proactive, safety-first mindset and commitment to continuous improvement. Bachelor's degree in business management, Engineering, or related field - or equivalent experience is preferred.

Job Title: Office Supervisor Department/Business Unit: Managed Operations Reports to: Regional Leadership Status: Seasonal FLSA Status: Non-Exempt The Office Supervisor is responsible for overseeing the daily operations of a single Liberty Tax office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service. The Office Supervisor acts as a key liaison between the tax office and Regional Leadership. Responsibilities/Duties Office Management: Manage day-to-day operations of the office, ensuring effective workflow and a professional environment. Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel. Monitor and report office performance metrics, addressing any operational issues. Customer Service: Ensure delivery of exceptional client service throughout the tax season. Serve as the main point of contact for client concerns, resolving issues quickly and professionally. Maintain a clean, welcoming office environment that promotes positive customer experience. Compliance and Accuracy: Ensure adherence to all company policies and procedures. Maintain compliance with federal, state, and local regulations applicable to tax operations. Monitor return preparation accuracy and assist staff with technical or compliance-related questions. Staff Leadership and Development: Lead recruitment and onboarding of seasonal staff. Provide training, coaching, and performance feedback to all office employees. Foster a collaborative, high-performing team culture. Marketing and Community Engagement: Execute local marketing strategies to promote office visibility and drive business growth. Participate in outreach initiatives to attract new clients and build brand awareness. Documentation and Reporting: Ensure completion and submission of daily operational reports. Maintain organized and accurate documentation for client files, employee schedules, and performance metrics. Qualifications Strong leadership and organizational skills. Ability to multitask and prioritize in a fast-paced environment. Excellent verbal and written communication abilities. Customer-focused mindset with strong interpersonal skills. Experience using Microsoft Office Suite and tax preparation software. Ability to work independently and manage staff performance effectively. Must have PTIN or eligible to receive Minimum 3 years previous tax preparation experience is preferred Education and Experience High school diploma or equivalent required; associate's degree or higher preferred. Minimum of 1-2 years of office management or supervisory experience. Prior tax preparation or financial services experience is a plus. Physical Requirements Position requires working at a desk or in an office environment for extended periods. May require occasional lifting of supplies up to 25 pounds. Position may also require standing and walking for short periods. Must be able to work evenings and weekends during peak season. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee may be exposed to adverse weather conditions for small periods of time. Employee Acknowledgement This job description is not intended to be an exhaustive list of responsibilities, skills, duties, or requirements. Liberty Tax Service reserves the right to revise the functions of the job or to require that additional or different tasks be performed when business needs change. Liberty Tax Service is an equal opportunity employer.

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members! Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (“NVA”) that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business! Position Overview: At our resort, we believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you. A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses! Pet Host Lead Requirements: Must be able to handle dogs of all sizes and cats Must enjoy working with both people and pets Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames Must be able to follow directions and comply with processes and procedures Must have a keen sense of observation when observing the pets Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods Must have computer knowledge/quick learner Must have Leadership/Supervisor experience in a team oriented environment Excellent customer service skills, professional Organized, detail oriented Daily Responsibilities: Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships. Answer all incoming calls, respond to voicemails and emails. Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations. Manage cash, check, and credit card transactions and reporting/reconciling Gets to know clients and their pet's names on a regular basis Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems. Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed. Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs. Obtain vaccination records from veterinary offices and input into the computer. Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity. Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary. Help initiate “white glove” treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are “sold out”. Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers Ensure the facility meets or exceeds expectations with regards to cleanliness and safety. Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc. Consult with other departments Work with a team who all exemplify these qualities: A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety. Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated. Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers. Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these “lifetime clients”. Must be able to multitask and be very detail oriented. Must be able to start and stop work. Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping. Conflict Resolution - Ability to handle conflict with tact and diplomacy Good team work and willingness to assist other departments as necessary Cheerful, friendly, positive team-oriented attitude Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office. Reliable, punctual, and dependable Ability to work a flexible schedule, including holidays and weekends Ability to take direction well and apply it independently Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently Physically able to handle dogs of all sizes and to lift up to 60 lbs. Other duties as assigned. Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Work schedule Weekend availability Monday to Friday Holidays Supplemental pay Tips Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) Life insurance Disability insurance Paid training Employee discount

I is also eligible for a sign - on bonus after 90 days of employment! SUMMARY: While delivering innovative solutions, exceptional service, and trusted results, the Career Services Manager leads and oversees the strategic direction and daily operations of our Career Center. The Career Services Manager is responsible for managing program performance, optimizing business processes, and ensuring exceptional customer service to achieve positive outcomes. This role involves the implementation and delivery of Workforce Innovation and Opportunity Act (WIOA) adult and dislocated worker career services, as contracted through the Summit and Medina Workforce Area Council of Governments (SAMWA COG). ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee all aspects of career services, including outreach/recruitment, eligibility determination and enrollment, in-person and online workshops, partner collaboration, and integrated learning to address basic skills deficiencies and English language acquisition. Provide day-to-day operational guidance to staff, managing daily operations to foster a positive, innovative, and productive environment. Ensure all contract-established outcomes are met and carried out in accordance with SAMWA COG policies and procedures. Ensure that all staff have clear expectations and KPI's according to their role. Ensure that there is a system of Performance Management in place; weekly check-ins, performance tracking and team meetings. Serve as a liaison to partners, employers, training programs, and participants. Work with customers to overcome barriers to success, including providing family counseling, substance abuse counseling, or referrals for treatment as needed. Facilitate training and orientation of new employees, continuously monitor staff performance, prepare performance appraisals, and recommend and document disciplinary actions. Assist participants in meeting their employment and/or training goals, manage outreach efforts, and oversee customer participation, activities, and supportive services. Locate additional resources as necessary to assist participants in meeting their goals. Act as a positive role model for staff, motivating and encouraging participants. Adhere to Federal, State, and Contractor guidelines. Attend meetings, trainings, seminars, and workshops as directed. Perform other related duties as required and directed. QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. CORE COMPETENCIES: Ability to professionally adjust to unforeseen circumstances or programmatic changes. Strong organizational and time management skills. Strong interpersonal and staff management skills. Strong presentation skills. Must be resourceful and able to work independently as well as in a team setting. Excellent analytical, verbal, and written communication skills. Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business. Demonstrated competencies in communication, strategic planning, problem solving, fiscal management, and team leadership. EDUCATION and/or EXPERIENCE: Bachelor's degree from an accredited college or university. The degree requirement may be substituted for eight (8) years of professional work experience. Experience working with adults in the workforce system and those disconnected from services. Knowledge of WIOA customers and challenges. Ability to work occasional weekends. OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook) and ability to learn and efficiently utilize various case management software programs. Ability to meet and/or exceed set goals and objectives. Excellent interpersonal, project and time management, customer service, organizational and communication skills, both oral and written required. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. You will also have access to our comprehensive benefits package, which includes standard healthcare benefits, in addition to student loan repayment assistance, professional development funds, lifestyle wellness dollars, and so much more! For more information, please visit the KRA website: Careers - Join KRA's Workforce Development Team