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The differences between shift managers and shift leaders can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader has an average salary of $33,841, which is higher than the $32,110 average annual salary of a shift manager.
The top three skills for a shift manager include cleanliness, inventory management and management. The most important skills for a shift leader are patients, customer complaints, and customer service.
| Shift Manager | Shift Leader | |
| Yearly salary | $32,110 | $33,841 |
| Hourly rate | $15.44 | $16.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 335,517 | 229,485 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | High School Diploma, 36% |
| Average age | 39 | 37 |
| Years of experience | 4 | - |
Shift managers are employees assigned to oversee the operations of the business during a specific time or work shift. They manage the employees assigned in a particular shift and ensure that the employees are working on their specific tasks. They also ensure that the needed manpower is met. Shift managers are also in charge of checking the sales, ensuring that the finances are properly balanced, and maintaining records during the work shift. They also respond to any challenges that may occur during the time period. Shift managers should have good organization skills, decision-making skills, and interpersonal skills.
Shift leaders are tenured or experienced employees who are assigned to oversee employees in specific work shifts. They manage team members who are assigned in their shift. They also ensure that business goals are met. Shift leaders check whether team members are working, and they ensure that they always comply with company policies and guidelines. They also monitor the performance of their employees and coach them should the employees need help in any area of their work. Shift leaders should have good communication skills, decision-making skills, and interpersonal skills.
Shift managers and shift leaders have different pay scales, as shown below.
| Shift Manager | Shift Leader | |
| Average salary | $32,110 | $33,841 |
| Salary range | Between $23,000 And $43,000 | Between $26,000 And $43,000 |
| Highest paying City | Los Angeles, CA | Boston, MA |
| Highest paying state | California | Massachusetts |
| Best paying company | ABB | IBM |
| Best paying industry | Retail | Manufacturing |
There are a few differences between a shift manager and a shift leader in terms of educational background:
| Shift Manager | Shift Leader | |
| Most common degree | High School Diploma, 34% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | Cornell University | - |
Here are the differences between shift managers' and shift leaders' demographics:
| Shift Manager | Shift Leader | |
| Average age | 39 | 37 |
| Gender ratio | Male, 43.1% Female, 56.9% | Male, 44.2% Female, 55.8% |
| Race ratio | Black or African American, 11.4% Unknown, 4.9% Hispanic or Latino, 17.0% Asian, 8.2% White, 58.0% American Indian and Alaska Native, 0.6% | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 18.1% Asian, 6.5% White, 58.8% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 10% | 10% |