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Systems supervisor vs engagement manager

The differences between systems supervisors and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a systems supervisor and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $86,003 average annual salary of a systems supervisor.

The top three skills for a systems supervisor include project management, management system and windows. The most important skills for an engagement manager are project management, analytics, and customer service.

Systems supervisor vs engagement manager overview

Systems SupervisorEngagement Manager
Yearly salary$86,003$112,413
Hourly rate$41.35$54.04
Growth rate16%16%
Number of jobs70,582166,237
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a systems supervisor do?

A System Supervisor is often referred to as the IT supervisor. They work in corporate IT departments. They manage staff that promotes and even maintains a company's computer systems such as database, mainframe system, data communication, and vivid software programs.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Systems supervisor vs engagement manager salary

Systems supervisors and engagement managers have different pay scales, as shown below.

Systems SupervisorEngagement Manager
Average salary$86,003$112,413
Salary rangeBetween $55,000 And $132,000Between $84,000 And $150,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateNew YorkNew York
Best paying companyCirrus AircraftL.E.K. Consulting
Best paying industryAutomotiveProfessional

Differences between systems supervisor and engagement manager education

There are a few differences between a systems supervisor and an engagement manager in terms of educational background:

Systems SupervisorEngagement Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Systems supervisor vs engagement manager demographics

Here are the differences between systems supervisors' and engagement managers' demographics:

Systems SupervisorEngagement Manager
Average age4747
Gender ratioMale, 79.1% Female, 20.9%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between systems supervisor and engagement manager duties and responsibilities

Systems supervisor example responsibilities.

  • Manage PBX and voice mail systems.
  • Manage asset tracking and depreciation of UNIX hardware and supporting software.
  • Manage, install, and repair IP communication systems in fix and deploy locations.
  • Achieve and maintain certifications in health and safety, according to company and OSHA regulations.
  • Manage the development, deployment, and availability of multiple VMware desktop pools and servers.
  • Lead and successfully complete the vendor sign off for agree SLA's with each vendor.
  • Show more

Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
  • Show more

Systems supervisor vs engagement manager skills

Common systems supervisor skills
  • Project Management, 6%
  • Management System, 5%
  • Windows, 5%
  • Control Systems, 5%
  • Logistics, 5%
  • Continuous Improvement, 5%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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