Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between systems supervisors and service delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a systems supervisor and a service delivery manager. Additionally, a service delivery manager has an average salary of $102,213, which is higher than the $86,003 average annual salary of a systems supervisor.
The top three skills for a systems supervisor include project management, management system and windows. The most important skills for a service delivery manager are service delivery, project management, and cloud.
| Systems Supervisor | Service Delivery Manager | |
| Yearly salary | $86,003 | $102,213 |
| Hourly rate | $41.35 | $49.14 |
| Growth rate | 16% | 16% |
| Number of jobs | 70,582 | 71,475 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 67% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
A System Supervisor is often referred to as the IT supervisor. They work in corporate IT departments. They manage staff that promotes and even maintains a company's computer systems such as database, mainframe system, data communication, and vivid software programs.
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
Systems supervisors and service delivery managers have different pay scales, as shown below.
| Systems Supervisor | Service Delivery Manager | |
| Average salary | $86,003 | $102,213 |
| Salary range | Between $55,000 And $132,000 | Between $74,000 And $140,000 |
| Highest paying City | San Francisco, CA | Stamford, CT |
| Highest paying state | New York | Connecticut |
| Best paying company | Cirrus Aircraft | McKinsey & Company Inc |
| Best paying industry | Automotive | Finance |
There are a few differences between a systems supervisor and a service delivery manager in terms of educational background:
| Systems Supervisor | Service Delivery Manager | |
| Most common degree | Bachelor's Degree, 54% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between systems supervisors' and service delivery managers' demographics:
| Systems Supervisor | Service Delivery Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 79.1% Female, 20.9% | Male, 72.3% Female, 27.7% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |