Lead Analyst - Customer Billing
Team leader job in Binghamton, NY
Company: New York State Electric & Gas, an Avangrid Company Department: Customer Service Job Title: Lead Analyst - Customer Billing Work Model: Office is dependent upon experience, ranging from $78,091 to $97,614.
Job Summary
Responsible for ensuring customer accounts are billed accurately & timely and handling external/internal customer requests pertaining to billing detail, billing adjustments, and rates with a focus on Distributed Energy Renewable (DER) billing. May also help coordinate schedules for Billing Team staff and coordinate work based on workload volume, statistical information and revenue impact.
Key Responsibilities
* Provide support and leadership to the DER billing department. Coordinate and prioritize work, monitor and maintain performance targets for the business.
* Responsible for the review and reconciliation of customer billing regarding exception errors, and/or meter work. Ensures accuracy of account bills, including residential and commercial customer accounts.
* Supports customer services entry and retrieval of CCs system data. Identifies problems including isolation, resolution, and program changes or enhancements to CCS. May perform data entry functions for exceptions to supplement automated process.
* May help coordinate schedules for Billing Team staff and coordinate work based on workload volume, statistical information and revenue impact. (15%,P)
* On a project basis, duties may include business requirements analysis, prototyping, general design development, creating and performing test cases, product implementation, verification testing and production support. (10%,P)
Required Qualifications
* Skills/Abilities:
* Leadership Skills
* Strong communication skills.
* Effective problem-solving and organizational skills.
* Strong analytical ability.
* Able to multi-task.
* PC skills, including MS Office Suite.
* Strong Knowledge of Electric and Gas Rate Structure
* Required Education:
* High School graduate
* Associate or Bachelor's degree is preferred.
* Required Experience:
* 3 years of related customer billing experience.
Preferred Qualifications
* Associates or Bachelor's degree is preferred.
Competencies
* Growth & Continuous Improvement
* Initiative & Change
* Focused on Results
* Customer Centric (internal and/or external)
* Communication
* Collaboration
* Leadership (people managers/leaders)
Company:
NY STATE ELECTRIC & GAS CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
January-9-2026
Auto-ApplyOperations Team Lead - 3rd Shift - Wire Exception & Repair
Team leader job in Scranton, PA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.
Responsibilities:
* Support continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures,
* Providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager.
* Monitoring productivity and risk indicators
* Ensuring compliance with operational standards and serving as a liaison between associates and management.
* Monitor transactions for accuracy, adherence to procedures, and potential fraud or compliance concerns
* Resolves day-to-day problems and executes deliverables within the business unit
* Provides functional expertise knowledge to projects or initiatives relating to the business unit
* Manages team workload and provides general oversight and direction to team
* Maintains internal, operational, and financial controls and works within risk appetite of the business unit
* Reviews processes to ensure they are efficient and implements process improvement opportunities
Required Qualifications:
* Minimum of 1 year experience in Operations and/or Wire Payments
* Minimum of 1 year experience in leadership or equivalent experience
* Analytical and detail oriented.
* Communicates with impact; communicates effectively (both in writing and when speaking) using clear, concise and simple language
* Knowledge of Excel, Word, Outlook
* Ability to work independently, as well as, within a team.
* Overtime as required
* Schedule: 11pm to 8am
Desired Qualifications:
* Analytical, ability to compile reports and assist with strategic planning
* Experience with Operational Excellence
* Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
* Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business.
* Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization
* Team player attitude, enthusiasm and commitment
* Ability to prioritize, use own initiative and be flexible
* Ability to work under pressure, meet deadlines and navigate change
* Participates in projects as required
Skills:
* Attention to Detail
* Collaboration
* Customer Service Management
* Customer and Client Focus
* Fraud Management
* Active Listening
* Administrative Services
* Business Operations Management
* Data Collection and Entry
* Quality Assurance
* Client Management
* Coaching
* Performance Management
Shift:
3rd shift (United States of America)
Hours Per Week:
40
Team Leader
Team leader job in Binghamton, NY
SourcePro Search is conducting a search for an experienced and entry-level professionals needed for billion dollar company expanding into Binghamton, NY. This is a great full or part-time business opportunity and the ideal candidate is professional, dedicated and motivated for success.
Requirements:
Strong work ethic
motivated for success
great interpersonal skills
Team Player
Strong Leadership Skills
****************************
Physician Practice RN Nursing Team Leader
Team leader job in Owego, NY
Position OverviewThe Registered Nurse (RN) protects, promotes, and optimizes health and abilities, prevention of illness and injury, and the alleviation of suffering through the diagnosis and treatment of human response and through advocacy in the care of individuals and families. The RN is responsible and accountable for compliance to all standards of practice and professional development in accordance with the New York State Nurse Practice Act, United Health Services Hospitals and Nursing Division policies, ANA Scope and Standards of Practice, Code of Ethics for Nurses, and the Bill of Patient Rights. The RN promotes a caring and healing environment for patient-centered care.
Work Locations:
UHS Primary Care, Owego, NY UHS Primary Care, Candor, NY UHS Primary Care, Newark Valley, NY
There is more than one location associated with this position. This is either because there are multiple openings at different sites, or the successful candidate will be required to float across multiple UHS facilities. Your recruiter and hiring manager will clarify expectations during the interview process.
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$37.00 - $55.50 per hour, depending on experience
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Education/Experience
Minimum Required:
Graduate of an accredited school of registered nursing.
At least 1 year experience in health care setting with evidence of having obtained proficiency in those areas emphasized in the Registered Nurse curriculum.
Preferred:
Previous experience in a walk in / primary care/ specialty care setting.
Previous supervisory experience
License/Certification
Minimum Required:
Current NY State RN license.
Documentation of current CPR certification required within 1 week of start of employment.
Preferred:
Current driver's license
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Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
Auto-ApplyBusiness Operations Supervisor
Team leader job in Cortland, NY
Job Title
SUPERVISOR: BUSINESS OPERATIONS
Reports to
PLANNING AND PRODUCTION MANAGER
Direct Reports
TEAM LEADERS, PRODUCTION ASSOCIATES
FLSA Status : NON EXEMPT
DSP Status : NO
This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
Full time
To explore the full range of benefits please visit our website ****************
$22.10-26.85/hour - Placement in the range will be determined based on experience and other factors allowed by law.
GENERAL SUMMARY
Responsible for daily supervision of employees, scheduling, productivity and work output of assembly and packaging and manufacturing work groups within JM Murray Business Operations.
COMPANY STANDARDS
Maintain regular attendance and punctuality. This position performs hours onsite, and may perform work at all JM Murray locations, as assigned.
Follow all safety rules and regulations; wears and/or uses required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to the Planning and Production Manager.
Ensure work tasks are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, regulations, rules and standards.
ESSENTIAL FUNCTIONS
Coordinate appropriate staffing levels utilizing appropriate labor resources to meet the production goals and standards. This includes individuals who receive pre-vocational services.
Provide direction to team leaders and workers regarding assignments for particular production operations.
Reviews and monitors all jobs and provides ongoing direction as needed, to ensure they finish on time and as specified. Work with team leaders to address issues when they arise with the goal of minimum disruption.
Perform data entry in EPICOR related to issuing and returning materials to and from jobs. Review and close all jobs within work area.
Communicate with Warehouse and Manufacturing Supervisors regarding schedule status, delivery details, inventory status. Maintain material inventory in assigned areas.
Maintain FDA required documentation and operating standards. Reconcile all FDA controlled liquid fill work.
Assist Sales Department regarding standard operating issues.
Maintain a safe and organized production area for all employees and individuals by daily monitoring and providing retraining as needed.
Works with Facilities Maintenance to maintain equipment within area and to perform and oversee routine equipment maintenance and adjustments.
Operates equipment including but not limited to pallet jacks, shrink wrappers, digital scales and other similar equipment.
Work with Vocational Services Manager and staff to support the delivery of pre-vocational services to individuals by providing feedback, observations, and recommendations.
As assigned, assists with the activities necessary to create, maintain, and review engineered time studies in a manner which complies with the 14c Special Wage Certificate/Commensurate Wage program.
Review, correct, and approve labor entries as necessary for accuracy of reported hours and quantities, within the required timeframe for payroll processing.
Assists with hiring of employees necessary to provide services, ensuring that the most qualified applicants are selected for open positions. Participates in the decision making with regard to employees who require disciplinary actions and/or terminations.
Provides ongoing feedback, coaching and supervision to Team Leaders and employees with regard to job performance; completes timely performance reviews according to company expectations and timeframes.
Reviews timecards for Production employees according to the JMM payroll schedule. Approves timecards according to JM Murray policies and procedures.
Attends all required and requested training and meetings, and maintains updates and certifications for required training as assigned.
Ensures Team Leaders and employees receive required training and maintain up to date trainings and certifications, as assigned.
Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
Performs additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
JM Murray Operations and Administrative Staff and Management
EXTERNAL
EDUCATION and EXPERIENCE
High School diploma or GED with 3+ years experience in a dynamic manufacturing and production environment is desired
KNOWLEDGE and SKILLS
Sound decision-making skills and judgment
Working knowledge of planning/job management using ERP/MRP systems
Proficiency in Microsoft Office Suite and data entry
Excellent organizational and time management skills
Excellent verbal and written communication skills
Flexibility to manage and adjust to changes in priorities and assignments in a fast paced environment
Ability to meet deadlines and produce work according to established timeframes
WORKING CONDITIONS
Job assignments may take place indoors and outdoors, with exposure to environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 -100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
X
Must be able to lift unaided, over 100lbs
X
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
Supervisor-Business Operations V2020.10.06
Auto-ApplyBroadband Team Leader- Multiple Locations NY
Team leader job in Horseheads, NY
About the Role
HUNT is seeking an Engineering Team Leader to oversee a growing team of engineers working on Telecommunications projects. This role is perfect for a strong technical leader who thrives on collaboration, mentorship, and driving successful project delivery.
As a Team Leader, youll play a critical role in shaping both our projects and our people fostering a high-performance culture, ensuring quality design, and delivering broadband projects on time and on budget. If youre passionate about growing talent, leading with vision, and building solutions that connect communities, we want to talk to you.
This position is open to the following office locations; please indicate which office you would prefer when filling out an application:
Horseheads, NY
Rochester, NY
Key Responsibilities
Lead a team of engineers to deliver construction documents, feasibility reports, tracking and other telecommunications consulting deliverables. Team leadership will include aligning companywide resources while also providing guidance, support, and mentorship to team members.
Oversee the execution of projects by managing multiple project managers, ensuring that design and implementation align with best practices.
Foster a collaborative environment within the team and with other design departments within the company. Communicate effectively with stakeholders about project status, technical challenges, and timelines.
Ensure successful delivery of projects by managing task priorities, tracking task progress, and mitigating any identified risks. Tracking project costs, approving team billing will be critical components of the Team Leader position.
Promote a culture of continuous process improvement by identifying process inefficiencies then recommending improvements.
Participate in recruitment efforts and help onboard new team members into the company culture.
Conduct regular group and as well as one-on-one meetings with team members. This will set clear goals and measure individual and team performance.
Ensure that standard operating procedures are followed and project documentation is up to date. Advocate for the creation of technical documentation that will support knowledge sharing and maintainability.
Qualifications
Bachelors degree in Engineering, or a related field (Masters a plus).
Professional Engineering (PE) license preferred.
10+ years of engineering experience, with 5+ years in a leadership or management role.
Proven ability to lead technical teams, mentor engineers, and ensure high-quality design and project execution.
Skilled in workstream delegation and resource management, keeping multiple critical projects on track simultaneously.
Strong project management expertise, including budgeting, scheduling, risk mitigation, and team task tracking.
Hands-on experience delivering construction documents, feasibility studies, and broadband consulting projects.
Effective communication and presentation skills, able to clearly explain technical solutions to both technical and non-technical stakeholders.
Highly organized, process-oriented, and committed to continuous improvement, documentation, and technical best practices.
Benefits
Holidays
PTO
Health Insurance
FSA/ HSA
Life Insurance
401(K) plan
Continuing Education Support
About HUNT
HUNT is a full-service A/E Firm with offices located in Albany, NY, Binghamton, NY, Horseheads, NY, Rochester, NY, Towanda, PA, and Williamsport, PA.
As a firm, our vision is to build vibrant communities by empowering creativity and partnership. We have accomplished this to date by being an entrusted partner to our clients/communities, providing full-service design that is innovative, practical and community focused. In addition, we offer a family friendly, flexible workplace that aims to encourage long, successful, sustainable careers through a variety of life stages. We are excited to welcome you to apply to this strong culture and hope that your values align with those of the firm, which will further enhance our culture even as we look toward targeted growth opportunities.
HUNT is an Equal Opportunity Employer (EOE). Salary commensurate with experience and qualifications.
Residential Support Supervisor
Team leader job in Elmira, NY
Join The Arc of Chemung-Schuyler as a Full-Time Residential Support Supervisor and make a significant impact in the lives of individuals with developmental disabilities. This onsite position, based in Elmira, offers a dynamic and stimulating work environment where you'll collaborate with a dedicated team focused on excellence in human services. With a competitive pay rate of $22.00 per hour, you will have the opportunity to utilize your skills as a DSP and problem solver while promoting a customer-centric approach in our residential settings. You'll be at the forefront of fostering empowering relationships and guiding our team to deliver top-notch support.
You will be given great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Paid Time Off, 403 (b) Retirement Planning with Company Match, and PTO and NYS Sick Time. This position is a chance to grow professionally while embodying the core values of integrity and empathy, all within a flexible and energetic culture that champions innovation in human services.
The Arc of Chemung-Schuyler: Our Mission
We invest in your success. Join us at The Arc - Invest in a career, not just a job. We believe when we invest in your success, you advance your career, and that helps The Arc continue its leadership role in the disabilities arena in New York state. If you're looking for meaningful work that makes a real difference in people's lives, join us today to unlock your potential for growth and fulfillment in the Human Services field.
What does a Residential Support Supervisor do?
As a Residential Support Supervisor at The Arc of Chemung-Schuyler, you will play a crucial role in overseeing and guiding multiple residential programs in alignment with OPWDD regulations. This dynamic position focuses on ensuring regulatory compliance while actively supporting site operations through hands-on coaching and direct oversight. Your expertise will be invaluable as you serve as a mobile resource, frequently visiting residential sites to evaluate the effectiveness of programs, assess staff performance, and uphold the quality of care for individuals supported.
Would you be a great Residential Support Supervisor?
To excel as a Residential Support Supervisor at The Arc of Chemung-Schuyler, candidates should possess a blend of educational qualifications and practical experience. An Associate's degree in human services or a related field is preferred, or a high school diploma accompanied by three years of experience in human services with supervisory responsibilities. A valid driver's license and an acceptable driving record are essential to meet agency insurance requirements. Successful candidates must also demonstrate strong problem-solving skills and an empathetic approach to support individuals effectively. Furthermore, the ability to successfully pass required background checks in line with OPWDD and agency standards is crucial for maintaining the integrity and safety of our residential programs.
These combined skills will enable you to ensure high-quality care while fostering a positive and customer-centric environment.
Join our team today!
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
Shift Leader - Urgently Hiring
Team leader job in Binghamton, NY
Live MAS! ... & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine!
One of the largest US Taco Bell Restaurants & Growing Annually
Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction.
Contact us today to start your Path to Success!
You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.
Shift Lead behaviors include:
Solving customer complaints quickly and with a smile.
Providing feedback to Team Members in a positive manner.
Communicating openly and honestly with the Restaurant Management team.
Following cash, security, inventory, and labor policies and procedures.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.
Regional Sales Leader Upstate NY
Team leader job in Scranton, PA
Communicating the true value of our veterinary diagnostic and technology products and services is at the heart of our IDEXX's commercial business. Our sales professionals develop deep and meaningful relationships offering solutions to meet our customers' unique needs.
REGIONAL SALES LEADER-COMPANION ANIMAL GROUP
As a member of the sales leadership team, you would manage and drive the regional growth goals as well as lead the team in fostering customer loyalty to IDEXX product and service offerings.
This Region includes Buffalo, Rochester, Syracuse, Albany, Hudson Valley, NY, Scranton, PA, Burlington and Southern VT
IN THIS ROLE YOU WILL:
* Build a sales team culture that fosters cooperation, adaptability, best practice sharing, sales innovation and strong individual commitment to sales excellence and meeting customer needs. Minimize voluntary turnover and maximize retention and career development of sales professionals through promoting a culture of teamwork, open communication, engagement and trust.
* Maintain active development plans for each individual to promote and support continuing career development and growth.
* Retain and enhance IDEXX's customer franchise by fostering great customer relationships through direct customer interaction and by ensuring field representatives meet customer needs through value-added education, service, and support. Facilitate superior customer service through other IDEXX service representatives.
* Develop a region/market specific business plan to achieve goals.
* Deliver monthly, quarterly, and annual sales goals, within an expense budget.
* Ensure proper management of regional operating expenses and P&L responsibilities.
* Lead change management in a dynamic changing environment and in alignment with IDEXX Guiding Principles and business values.
* Deliver timely feedback to sales, marketing and product development organization on progress, milestones, new ideas and roadblocks to achieve sales goals.
* Work with management team to develop goals and compensation system that is aligned with the business objectives, consistent with market, and simple to understand and measure.
* Work with customer and product marketing and other functions to support advancements in strategic direction, new product definition and sales programs, product positioning, promotional initiatives, and sales force automation tools.
* Perform other duties as assigned.
WHAT YOU NEED TO SUCCEED:
* Bachelor's Degree in a Scientific or related discipline, Master's Degree preferred. Scientific or advanced studies a plus.
* Typically, 5-8 years Field Sales experience required. Experience in biotechnology, healthcare, or diagnostics environment, preferred.
* 6-10+ years of sales management experience directly managing and leading an outside sales team(s)
* Demonstrated track record of outstanding sales achievement over several years in high technology or medically related products.
* Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately. Provides performance and other feedback in a timely and effective manner with the ability to work through resistance and receive criticism in a constructive and professional manner.
* Successful sales management of complex product and service line.
* Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
* Performance management skills, including coaching, feedback, and individual professional development to enhance sales performance and customer franchise.
* Solid influencing skills with the ability to build support for concepts, engage others, and promote an environment of open communication and teamwork.
* Financial acumen: ability to assess and evaluate implications of quarterly/annual goals attainment, pricing, programs, equipment financing and customer financial needs.
* Technical aptitude, including the medical field and life science.
* Integrity, keeping commitments to employees and customers.
* Drive, initiative and passion for business and team excellence.
* At least 50% overnight travel
* Extensive car and/or plane travel
* Hold a valid drivers license
* Live within the Region
* Occasional weekend work
* Exposure to Veterinary Clinics
* This Region includes Buffalo, Rochester, Syracuse, Albany, Hudson Valley, NY, Scranton, PA, Burlington and Southern VT
What you can expect from us:
* Annual Salary $130,000 - $145,000 (we have flexibility if needed)
* Lucrative Quarterly Commission Structure
* Company Car
* Health / Dental / Vision Benefits Day-One
* 5% matching 401k
* Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-CFO
#LI-REMOTE
Auto-ApplyTeam Lead
Team leader job in Oneonta, NY
30951 Part Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 1080
1080 Rack Room Shoes
Pay Range:
Oneonta Marketplace
66 Market Terrace Suite 400
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Oneonta, Alabama US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Plating Supervisor
Team leader job in Sidney, NY
Job Description
THE ROLE
The key responsibilities of the Plating Supervisor (3rd shift) include, but are not limited to:
Directs and coordinates the activities in the Plating Department to meet production goals, quality, and cost objectives.
Prioritizes production schedules.
Selects and develops personnel to ensure efficient operation of the production function.
Develops schedules and manpower requirements for the shift.
Supervises and coordinates the activities of hourly workers.
Assists employees in adhering to set work procedures.
Interprets company policies to employees and enforces safety regulations.
Interprets job specifications and assigns employee duties.
Reports issues and situations between employees to the proper management personnel.
Must have working knowledge of the activities of the employees who report to them.
Responsible for maintaining a safe clean working environment and training subordinates in safety procedures specific to the Plating Department.
Effectively carry out production operations and meet production schedules while maintaining product quality across an entire shift.
Validates that operators follow manufacturing layouts and specifications through weekly audit of operations performed in Department 32.
Ensures Quality Manual procedures are maintained in the support of product requiring test or plating operations.
Administers company policies concerning hiring, promotions, discipline, and other related areas requiring guidance in conjunction with the Operations Manager for Plating and Human Resources.
Direct proper maintenance of production equipment and machinery.
Lead / drive change using Lean Manufacturing techniques.
Assist in determining capacity needs of the department related to staffing and equipment.
Engages in continual process improvement and cost reduction projects.
Keeps Operation Manager and Environmental Safety Manager informed of unusual or anticipated problems.
Performs various administrative tasks such as training, resolving customer complaints, time keeping & attendance, vacation scheduling, daily and weekly communication with hourly work force, meetings with associates and awareness of team goals.
Provides career counselling and training programs to improve hourly work force performance and proper advancement of qualified employees.
Maintains focus on FIFO and request for expedites from the materials organization and communicates expected delivery or issues regarding completion of plating operations.
Coordinates shipping, receiving, packaging, and handling of raw a final connector product processed in Department 32.
Ensures that the Collective Bargaining Agreement, company rules, regulations, and discipline are administered in a fair and consistent manner.
• If the following describes you, we would love to talk with you about the role! You have:
Bachelor's degree in Chemistry, Chemical Engineering, or equivalent experience in plating electrical connector components.
Requires 5-10 years plating experience with the following: electroless nickel on aluminum, nickel on stainless, gold and silver on copper alloys, plating on plastics.
Mastery of metal finishing processes.
Ability to effectively communicate detailed and precise technical requirements, specifications, procedures, and results in writing or oral format.
Ability to teach and train others as required in the organization.
Working knowledge and application of SPC, ISO, and IPC standards.
Shows leadership to the work force by his/her decision making, motivational efforts, fairness, and consistency so that employees are aware of their performance and individual importance to the department.
Employee is frequently required to sit, stand, and walk and occasionally carry, lift, or move up to 40 pounds.
Must be capable of working in a chemical environment that contains hazardous material and/or solutions.
Continuously required to move about the facility.
Occasional travel required.
Exposure to shop elements such as noise, dust, fumes, and temperature variations.
Must wear appropriate PPE equipment including eye and hearing protect and safety shoes.
Dispensary Supervisor I - Binghamton
Team leader job in Binghamton, NY
Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
We are seeking an energetic and experienced Dispensary Supervisor I to join our team! The Dispensary Supervisor I is responsible for leading the frontline team in day-to-day operations, ensuring exceptional customer service, and supporting retail execution. This role emphasizes mentorship, service excellence, and a hands-on approach to store operations. In the absence of the General Manager and Dispensary Supervisor II, the Dispensary Supervisor I must have the ability to oversee all store operations.
If you are someone who has passion for helping customers and cannabis, then come grow your career with Goodness Growth!
What impact you'll make:
* Guide the crew through day-to-day operations with confidence.
* Mentor new hires and support onboarding like a pro.
* Step up as Manager on Duty when needed-you're the go-to leader.
* Deliver real-time coaching and occasional course-correction to help your team grow.
* Tackle escalated customer/patient concerns with grace and empathy.
* Set the gold standard for service-then train others to meet it.
* Keep our service game strong and consistent, every shift.
* Keep shelves stocked and the vault dialed in.
* Oversee intake, labeling, and smart product rotation-nothing gets missed on your watch.
* Ensure smooth, accurate drawer operation every time.
* Approve returns and discounts with integrity.
* Follow proper procedures to keep our cash flow secure.
* Verify IDs, intake info, and track products with precision.
* Use systems like BioTrack to keep everything above board.
* Educate both staff and customers on cannabis strains, products, and consumption methods.
* Drive sales by encouraging upselling and highlighting current promos.
* Open and close the store.
* Jump in during peak hours and make sure the team has what they need to thrive.
What you've accomplished:
* Must be 21 or older.
* Minimum 1+ years of retail leadership or management experience.
* Must be proactive, with a strong work ethic, attention to detail, strong communication, customer service and leadership skills.
* Meet timeliness consistently in fast paced environment and be able to effectively work under pressure.
* Continuously open to constructive, developmental feedback.
* Ability to use standard office equipment and computer software.
* Must pass all required background checks.
* Must be and remain compliant with all legal and company regulations for working in the industry.
* Requires open availability working days, nights, and weekends. Ability to work full‐time, reliable, responsible, and dependable attendance.
* Candidates must have the ability to stand for extended periods, climb a ladder and to move and handle boxes of products/merchandise (weighing up to 50 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
Why Choose Vireo
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
Bistro Supervisor NBU $20.00/hour
Team leader job in Cortland, NY
Job Details Cortland, NY $20.00 - $20.00 HourlyDescription
40 hours/week
Physical Requirements
Lift 10 lb. routinely
Performs duties standing for several hours daily
Lift 30 lb. occasionally
Travel distances between campus buildings
Duties
Supervision of Personnel
Responsible for the satisfactory performance of all subordinate personnel. Assigns work duties according to job descriptions and work flow for each employee. Procures all equipment and facilities necessary for employees to effectively and efficiently perform their duties. Provides all forms of coaching including discipline, termination, counseling and skill development for all employees. Provides first aid and seeks other medical treatment for employees. Reviews and enforces employee compliance with proper operational procedures and policies, safety and sanitation policies, union contract and/or employee handbook.
Customer Service Front of the House
Maintains customer service during the shift. Handles problems including approving credit, use of ID cards, poor service or food quality, customer accidents, or incidents. Handles operational issues including finding substitute staff, evaluating stocking and cleaning needs, altering service needs and redirecting customer traffic. Answers customer questions in person or via e-mail. May perform initial troubleshooting of cash register and equipment problems. Samples and reviews the product for presentation to customers. ensures proper food sanitation including reviewing temp logs. Opens and closes the operation ensuring unit and product security. Handles cash and setups cash registers as needed. Manages off-site services and special theme events as needed. Responsible for prompt, efficient and HACCP compliant delivery to any location of food items. ensures all food, beverages, equipment items are packaged for proper transport or holding. ensures security, timely set-up and proper display.
May act as the clearing house for information in their building, customer base (concession, student life center) or special events to share with other CAS staff members. Communicates in writing and verbally with various members of the campus and users of the facilities or equipment regarding CAS services, pricing and policies.
Supervisor
Primary responsibility is floor management and supervising immediate issues. This position will be assigned management tasks and projects that they will be responsible for completing successfully, but ultimate direction and responsibility will lie with the manager-level position. This position directs the daily work of employees. As an agent for the employer, all actions and decisions must be in the best interest of the corporation. Conduct must be honest and follow ethical standards set by CAS, SUNY Cortland, and professional practices.
Any duties as assigned based on business needs
Qualifications
Qualifications
High School Diploma or Equivalent
Three years of experience in the unit's area of work i.e. food service or retail sales
Previous supervisory experience preferred
Skills
Computing skills to make cash change, take inventory, create # of pieces for a portion by performing adding, subtracting, multiplication and division
Ability to read on a level to comprehend product labels, recipes and safety instructions
May require the legal right and ability to drive a company vehicle. Driver's license must not have any high risk factors as defined by the Company's vehicle insurance company. Proficient in all Microsoft Office Suite programs and office equipment
Ability to effectively motivate, train, and supervise employees
Ability to interact with customers, coworkers, and vendors in a diplomatic manner
Ability to work effectively as a team member
Ability to perform a variety of tasks in a variety of locations and determine the order and sequence with limited daily supervisory direction.
Subway Team Leader
Team leader job in Preble, NY
Food Service Team Leader
Reports to: Store Manager
Status: Full Time, Non Exempt
Hourly Rate: $16.00 - $17.00
ESSENTIAL FUNCTIONS - include and are not limited to:
Responsible to assist the Store Manager with day to day store operations.
Consistently ensure a competent work force through the hiring, careful recruitment, upgrading, selection, training, development and evaluation of personnel. Discipline when necessary.
Frequently practice and implement all customer service principles and procedures of the company as outlined in the company's policy manual.
Complete daily and monthly paperwork requirements in order to ensure compliance with company standards and protection of its assets 100% of the time.
Be able to position self to stock and front shelves and coolers, sweep and mop floors, dust shelves, move trash containers and place in an outside bin, clean the parking lot and grounds (including gas pumps) surrounding the location and have the means to clean windows around the store in accordance with company standards.
In order to maintain a clean, safe environment to ensure the store is presentable; be able to position self to properly clean and maintain store equipment/products and areas including but not limited to coffee, fountain drinks, deli, customer seating areas, restrooms and shower stalls in accordance with company standards.
Be able to enter and work in a cooler at a temperature of 30 degrees up to 30 minutes at a time.
Be able to meet the physical demands such as transporting and moving store products and equipment weighing up to 50 lbs. (including shoveling snow) when needed.
Be able to react to a fire by using a fire extinguisher weighing 25 pounds and transporting it to the fire area.
Comply with all policies and procedures in company provided handbooks and or manuals at all times.
RESPONSIBILITIES - include and are not limited to:
Administrative
Protect company funds and assets through monitoring of cash and credit card handling and banking procedures
Complete daily and monthly paperwork requirements (pricing, payroll, invoices, sales, monthly cash and inventory control, maintenance review, water checks, gasoline and market surveys, reports, projects) in order to ensure compliance with company standards and protection of its assets.
Maintain store records: shift reports, computer reports and records, daily sales reports, payroll, personnel information as well as various in-store logs and audit maintenance.
Submit complete and accurate employee information/documentation to the Human Resources Department on a timely basis; including payroll submission every Monday morning.
Abide by all safety related procedures as required by the company especially while working with cleaning products and other hazardous materials inside and outside the store and while exposed to gasoline fumes.
Protect company assets at all times, in accordance with company policy and procedures.
Customer Service
Provide enthusiastic customer service to all customers and ensure staff does the same.
Handle customer complaints fast and effectively to ensure that we provide all of our customers with the best buying experience.
Inventory and Cash Controls
Monitor and maintain credit card and check cashing procedures as set by the company policies.
Follow all guidelines and cost control goals including but not limited to damaged merchandise, store waste and supplies.
Protect product supply and physical merchandise inventories, audit maintenance, and security procedures.
Ensure that all pricing and scanning procedures and guidelines are correct as listed in the pricebooks for all merchandise.
Responsible for controlling the inventory and cash in the store.
Ensure that the following procedures and tasks are performed correctly: vendor check-in, shift change and reporting change fund, employee purchases, money orders, lottery, credit card, check cashing and banking and payroll submission for your store.
Responsible for audit maintenance on a daily basis within company guidelines in order to achieve a less than 1% shrink and increase sales and profit.
P & L Sales Performance and Promotional Execution
Assist Store Manager in monitoring and maintaining the store budgets as it is set for your store.
Stay up to date with competitive marketing conditions/trends and advise District Manager through verbal and written reports to ensure achievement of C-Store Division marketing policies.
Determine required stock levels; plan purchases from vendors based on the Monthly Merchandising and Promotional Calendar, seasonality, and desired profit targets from product mix.
Maintain planograms as instructed by Marketing Department.
Training
Provide new employee training.
Communicate proper practices and procedures in a professional and positive manner, ensuring appropriate progressive counseling techniques are used when needed.
Be able to achieve performance standards as required with respect to: store computer, POS machines, cash registers, equipment and particular systems in operation at the location.
Store Presentation
Responsible for food service presentation/appearance/operations and sanitary conditions
Ensure that the store image is consistent with the company's standards and reputation for cleanliness, quality products and customer service.
Maintenance: Provide routine preventive maintenance to keep all equipment operating at maximum efficiency. Immediately inform the Store Manager, District Manager, Regional Manager and 'FIXIT' of all major equipment problems.
Protect company assets at all times, in accordance with company policy and procedures.
Be able to perform all responsibilities and requirements as specified in the job descriptions of the Assistant Manager and Sales/Food Service Associate.
REQUIREMENTS - include and are not limited to:
Provide oneself with a reliable means of transportation to and from work and the ability to be reached by telephone.
Flexibility to accommodate sudden schedule changes and if an emergency arises.
QUALIFICATIONS - include and are not limited to:
A high school diploma/GED with some college preferred, or experience in retail and management
Operations Team Lead - US Wire Investigations
Team leader job in Scranton, PA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.
Responsibilities:
* Resolves day-to-day problems and executes deliverables within the business unit
* Provides functional expertise knowledge to projects or initiatives relating to the business unit
* Manages team workload and provides general oversight and direction to team
* Maintains internal, operational, and financial controls and works within risk appetite of the business unit
* Reviews processes to ensure they are efficient and implements process improvement opportunities
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
* Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
* Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
* Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
* Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
* People Manager & Coach: Knows and develops team members through coaching and feedback.
* Financial Steward: Manages expenses and demonstrates an owner's mindset.
* Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
* Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
Skills:
* Attention to Detail
* Collaboration
* Customer Service Management
* Customer and Client Focus
* Fraud Management
* Active Listening
* Administrative Services
* Business Operations Management
* Data Collection and Entry
* Quality Assurance
* Client Management
* Coaching
* Performance Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Housekeeping Group Leader
Team leader job in Johnson City, NY
Position OverviewUnited Health Services (UHS) is seeking a motivated Housekeeping Group Leader to supervise and support a team responsible for maintaining cleanliness and safety throughout our facilities. You'll coordinate daily schedules, train staff on best practices, and ensure all areas meet rigorous hygiene and infection control standards.
Every connection matters-in this role, your leadership directly impacts patient comfort, staff efficiency, and the overall environment. By fostering teamwork and attention to detail, you help create clean, welcoming spaces that support healing and well-being. If you're ready to lead with purpose and make a visible difference, we want to hear from you.
Primary Department, Division, or Unit:
Environmental Services, UHS Wilson Medical Center
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$17.98 - $25.17 per hour, depending on experience
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Job Responsibilities
Possess a thorough understanding of ESA, Floor Tech, and Project Worker duties and perform these tasks as needed to support the team
Conduct regular tours of assigned work areas to monitor staff performance, ensuring tasks are completed according to training, quality standards, and patient throughput requirements
Prepare detailed written inspection reports for assigned areas to support the department's quality assurance program and help identify areas for improvement
Assist supervisors with staff scheduling to ensure adequate coverage and efficient workflow
Schedule, supervise, and actively participate with staff in moving furniture, equipment, and supplies safely and efficiently
Train and mentor new and existing employees, providing close supervision to new staff until they meet department standards
Maintain working knowledge of all housekeeping equipment and chemicals, ensuring proper use and upkeep to maximize safety and effectiveness
Enforce safety guidelines consistently, including proper PPE use, safe chemical handling, floor care equipment operation, linen/waste cart management, and furniture moving procedures
Ensure compliance with all regulatory requirements related to handling, transporting, and packaging of regulated medical waste, municipal waste, linens, and confidential paper
Monitor and verify completion of required logs and paperwork associated with daily housekeeping tasks and department protocols
Demonstrate thorough knowledge of and adherence to departmental policies and procedures, leading by example for the team
Perform additional duties as assigned to support the overall housekeeping operations and departmental goals
Position Qualifications
Minimum Required:
High school diploma, GED, or five (5) years Housekeeping experience. Experienced with project work (floor care/carpet care, cleaning), both performing and overseeing.
Preferred:
Previous Group Leader/supervisory experience.
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Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
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About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
Auto-ApplyBusiness Operations Supervisor
Team leader job in Cortland, NY
Job Title SUPERVISOR: BUSINESS OPERATIONS Reports to PLANNING AND PRODUCTION MANAGER Direct Reports TEAM LEADERS, PRODUCTION ASSOCIATES FLSA Status: NON EXEMPT DSP Status: NO This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
Full time
To explore the full range of benefits please visit our website ****************
$22.10-26.85/hour - Placement in the range will be determined based on experience and other factors allowed by law.
GENERAL SUMMARY
Responsible for daily supervision of employees, scheduling, productivity and work output of assembly and packaging and manufacturing work groups within JM Murray Business Operations.
COMPANY STANDARDS
* Maintain regular attendance and punctuality. This position performs hours onsite, and may perform work at all JM Murray locations, as assigned.
* Follow all safety rules and regulations; wears and/or uses required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to the Planning and Production Manager.
* Ensure work tasks are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, regulations, rules and standards.
ESSENTIAL FUNCTIONS
* Coordinate appropriate staffing levels utilizing appropriate labor resources to meet the production goals and standards. This includes individuals who receive pre-vocational services.
* Provide direction to team leaders and workers regarding assignments for particular production operations.
* Reviews and monitors all jobs and provides ongoing direction as needed, to ensure they finish on time and as specified. Work with team leaders to address issues when they arise with the goal of minimum disruption.
* Perform data entry in EPICOR related to issuing and returning materials to and from jobs. Review and close all jobs within work area.
* Communicate with Warehouse and Manufacturing Supervisors regarding schedule status, delivery details, inventory status. Maintain material inventory in assigned areas.
* Maintain FDA required documentation and operating standards. Reconcile all FDA controlled liquid fill work.
* Assist Sales Department regarding standard operating issues.
* Maintain a safe and organized production area for all employees and individuals by daily monitoring and providing retraining as needed.
* Works with Facilities Maintenance to maintain equipment within area and to perform and oversee routine equipment maintenance and adjustments.
* Operates equipment including but not limited to pallet jacks, shrink wrappers, digital scales and other similar equipment.
* Work with Vocational Services Manager and staff to support the delivery of pre-vocational services to individuals by providing feedback, observations, and recommendations.
* As assigned, assists with the activities necessary to create, maintain, and review engineered time studies in a manner which complies with the 14c Special Wage Certificate/Commensurate Wage program.
* Review, correct, and approve labor entries as necessary for accuracy of reported hours and quantities, within the required timeframe for payroll processing.
* Assists with hiring of employees necessary to provide services, ensuring that the most qualified applicants are selected for open positions. Participates in the decision making with regard to employees who require disciplinary actions and/or terminations.
* Provides ongoing feedback, coaching and supervision to Team Leaders and employees with regard to job performance; completes timely performance reviews according to company expectations and timeframes.
* Reviews timecards for Production employees according to the JMM payroll schedule. Approves timecards according to JM Murray policies and procedures.
* Attends all required and requested training and meetings, and maintains updates and certifications for required training as assigned.
* Ensures Team Leaders and employees receive required training and maintain up to date trainings and certifications, as assigned.
* Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
* Performs additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
JM Murray Operations and Administrative Staff and Management
EXTERNAL
EDUCATION and EXPERIENCE
High School diploma or GED with 3+ years experience in a dynamic manufacturing and production environment is desired
KNOWLEDGE and SKILLS
Sound decision-making skills and judgment
Working knowledge of planning/job management using ERP/MRP systems
Proficiency in Microsoft Office Suite and data entry
Excellent organizational and time management skills
Excellent verbal and written communication skills
Flexibility to manage and adjust to changes in priorities and assignments in a fast paced environment
Ability to meet deadlines and produce work according to established timeframes
WORKING CONDITIONS
Job assignments may take place indoors and outdoors, with exposure to environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 -100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
X
Must be able to lift unaided, over 100lbs
X
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
Supervisor-Business Operations V2020.10.06
Residential Team Leader
Team leader job in Elmira, NY
Are you ready to take on a dynamic role where your leadership skills can shine? With a competitive pay rate of $21.00 per hour and hourly shift differentials of up to $3, this position offers not only a rewarding career but also a chance to grow and develop professionally. Join us at The Arc of Chemung-Schuyler and make a real difference in the lives of others. As a Team Leader in our Watkins Glen location, you will have the opportunity to inspire and motivate your team to deliver exceptional care to individuals in need. Your strong communication skills will be put to the test as you collaborate with colleagues to ensure the highest level of service.
You will receive great benefits such as:
Medical
Dental
Vision
Company Paid Life Insurance
Health Savings Account
Paid Time Off
NYS Sick Time
EAP Program
403(b) retirement plan
Employee referral program
Apply today and embark on a fulfilling journey with us!
The Arc Chemung-Schuyler: Our Story
We invest in your success. Join us at The Arc - Invest in a career, not just a job. We believe when we invest in your success, you advance your career, and that helps The Arc continue its leadership role in the disabilities arena in New York state. If you're looking for meaningful work that makes a real difference in people's lives, join us today to unlock your potential for growth and fulfillment in the Human Services field.
What it's like to be a Residential Team Leader at the arc
As a Team Leader at The Arc Chemung-Schuyler, you will play a crucial role in coordinating and supervising our dedicated direct care staff. By utilizing team-based concepts, you will guide and support your team in implementing program plans effectively. Your mentoring and collaboration skills will be key in ensuring that individuals receive the highest quality of care and support. Join us in Watkins Glen and be a part of a professional and forward-thinking organization where your expertise in management and communication can truly make a difference.
Apply now and lead with excellence!
Requirements for this Leaders, Motivators and Communicators Wanted job
To excel in this role at The Arc Chemung-Schuyler, candidates should possess strong supervisory experience, along with exceptional communication skills to effectively interact with team members and individuals in our care. Proficiency in Microsoft Office Suite and electronic record systems is essential, as well as the ability to work collaboratively and independently. Successful candidates will demonstrate excellent time management and multitasking skills to ensure the smooth coordination and supervision of direct care staff, contributing to the overall excellence of our programs and services. Join our team in Elmira and showcase your leadership and organizational abilities in a dynamic and fulfilling environment.
Knowledge and skills required for the position are:
Supervisory Experience preferred.
Excellent verbal/written communication skills
Intermediate computer skills including knowledge of Microsoft Office Suite and electronic record systems.
Ability to work as a team and independently.
Time Management Skills/Multi-Tasking Skills
Make your move
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!
Pomodori Supervisor NBU $20.00/hour
Team leader job in Cortland, NY
Job Details Cortland, NY $20.00 - $20.00 HourlyDescription
Tuesday - Saturday 2:30pm-11:00pm
40 hours/week
Physical Requirements
Lift 10 lb. routinely
Performs duties standing for several hours daily
Lift 30 lb. occasionally
Travel distances between campus buildings
Duties
Supervision of Personnel
Responsible for the satisfactory performance of all subordinate personnel. Assigns work duties according to job descriptions and work flow for each employee. Procures all equipment and facilities necessary for employees to effectively and efficiently perform their duties. Provides all forms of coaching including discipline, termination, counseling and skill development for all employees. Provides first aid and seeks other medical treatment for employees. Reviews and enforces employee compliance with proper operational procedures and policies, safety and sanitation policies, union contract and/or employee handbook.
Customer Service Front of the House
Maintains customer service during the shift. Handles problems including approving credit, use of ID cards, poor service or food quality, customer accidents, or incidents. Handles operational issues including finding substitute staff, evaluating stocking and cleaning needs, altering service needs and redirecting customer traffic. Answers customer questions in person or via e-mail. May perform initial troubleshooting of cash register and equipment problems. Samples and reviews the product for presentation to customers. ensures proper food sanitation including reviewing temp logs. Opens and closes the operation ensuring unit and product security. Handles cash and setups cash registers as needed. Manages off-site services and special theme events as needed. Responsible for prompt, efficient and HACCP compliant delivery to any location of food items. ensures all food, beverages, equipment items are packaged for proper transport or holding. ensures security, timely set-up and proper display.
May act as the clearing house for information in their building, customer base (concession, student life center) or special events to share with other CAS staff members. Communicates in writing and verbally with various members of the campus and users of the facilities or equipment regarding CAS services, pricing and policies.
Supervisor
Primary responsibility is floor management and supervising immediate issues. This position will be assigned management tasks and projects that they will be responsible for completing successfully, but ultimate direction and responsibility will lie with the manager-level position. This position directs the daily work of employees. As an agent for the employer, all actions and decisions must be in the best interest of the corporation. Conduct must be honest and follow ethical standards set by CAS, SUNY Cortland, and professional practices.
Any duties as assigned based on business needs
Qualifications
Qualifications
High School Diploma or Equivalent
Three years of experience in the unit's area of work i.e. food service or retail sales
Previous supervisory experience preferred
Skills
Computing skills to make cash change, take inventory, create # of pieces for a portion by performing adding, subtracting, multiplication and division
Ability to read on a level to comprehend product labels, recipes and safety instructions
May require the legal right and ability to drive a company vehicle. Driver's license must not have any high risk factors as defined by the Company's vehicle insurance company. Proficient in all Microsoft Office Suite programs and office equipment
Ability to effectively motivate, train, and supervise employees
Ability to interact with customers, coworkers, and vendors in a diplomatic manner
Ability to work effectively as a team member
Ability to perform a variety of tasks in a variety of locations and determine the order and sequence with limited daily supervisory direction.
Operations Team Lead - 3rd Shift - Sanctions Screening Center of Excellence
Team leader job in Scranton, PA
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.
Line of Business Description:
About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.
Responsibilities:
* Responsible for all Team Lead responsibilities, directly involved with managing on-site and off-site staffing without having any direct reports
* Reviews operations procedures and implements changes and ensures the enforcement and adherence to operations procedures
* Provides guidance to staff and may handle exception items or unusual situations, referring more complex problems to a senior level manager
* Monitor work flow and team progress, provide feedback to manager/team
* Monitor escalations received from Lines of business and response in timely manner
* Coordinate with other sites/regions to ensure daily SScOE goals are met
* Provide training to new hires and up skill training to existing associates
* Ensure existing training is updated appropriately to adjust for changes in environment over time
* Participates in projects as required
* Resolves day-to-day problems and executes deliverables within the business unit
* Provides functional expertise knowledge to projects or initiatives relating to the business unit
* Manages team workload and provides general oversight and direction to team
* Maintains internal, operational, and financial controls and works within risk appetite of the business unit
* Reviews processes to ensure they are efficient and implements process improvement opportunities
* Schedule is Monday - Friday 11pm - 8am
Required Qualifications:
* Minimum of 1 year of experience with economic sanctions program requirements and disposition of sanctions alerts or equivalent experience
* Analytical and detail oriented.
* Highly motivated to succeed in a fast-paced environment
* Ability to prioritize, use own initiative and be flexible
* Good oral and written communications skills.
* Ability to work under pressure, meet deadlines and navigate change
* PC proficiency and excellent Keyboarding/Typing skills.
* Ability to work independently, as well as, within a team.
* Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business. Successful candidate MUST have a strong risk framework and approach
* Knowledge of Excel, Word, Outlook
* Overtime as required
* Schedule is Monday - Friday 11pm - 8am
Desired Qualifications:
* 1+ year leadership experience
* Experience in Global Banking & Markets business process
* Excels in working among diverse viewpoints to determine the best path forward
* Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
* Communicates with impact; communicates effectively (both in writing and when speaking) using clear, concise and simple language
* Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization
* Is intellectually curious; constantly seeks to learn and advance his/her knowledge
* Team player attitude, enthusiasm and commitment
* Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
* Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
* Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Skills:
* Attention to Detail
* Collaboration
* Customer Service Management
* Customer and Client Focus
* Fraud Management
* Active Listening
* Administrative Services
* Business Operations Management
* Data Collection and Entry
* Quality Assurance
* Client Management
* Coaching
* Performance Management
Shift:
3rd shift (United States of America)
Hours Per Week:
40