Team manager vs guest services manager

The differences between team managers and guest services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team manager and a guest services manager. Additionally, a team manager has an average salary of $82,017, which is higher than the $46,930 average annual salary of a guest services manager.

The top three skills for a team manager include patients, taking care and project management. The most important skills for a guest services manager are reservations, excellent guest, and front desk operations.

Team manager vs guest services manager overview

	Team Manager	Guest Services Manager
Yearly salary	$82,017	$46,930
Hourly rate	$39.43	$22.56
Growth rate	-	6%
Number of jobs	96,615	105,188
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 58%
Average age	47	47
Years of experience	6	6

What does a team manager do?

Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.

What does a guest services manager do?

A guest services manager is responsible for managing guest needs and front desk operations, ensuring the highest customer satisfaction. Guest services managers monitor staff performance, develop strategies and services to maximize productivity, and drive more revenues and profitability. They also resolve guests' complaints, providing service replacements or payment refunds as needed. They ensure the safety and security of all the facilities and amenities, including inventories and stock supplies' adequacy. A guest services manager must have excellent communication and leadership skills to handle operations efficiently.

Team manager vs guest services manager salary

Team managers and guest services managers have different pay scales, as shown below.

	Team Manager	Guest Services Manager
Average salary	$82,017	$46,930
Salary range	Between $44,000 And $152,000	Between $34,000 And $63,000
Highest paying City	New York, NY	New York, NY
Highest paying state	Alaska	New York
Best paying company	Meta	InterContinental Hotels Group Resources, Inc.
Best paying industry	-	Hospitality

Differences between team manager and guest services manager education

There are a few differences between a team manager and a guest services manager in terms of educational background:

	Team Manager	Guest Services Manager
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Cornell University

Team manager vs guest services manager demographics

Here are the differences between team managers' and guest services managers' demographics:

	Team Manager	Guest Services Manager
Average age	47	47
Gender ratio	Male, 55.9% Female, 44.1%	Male, 44.0% Female, 56.0%
Race ratio	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between team manager and guest services manager duties and responsibilities

Team manager example responsibilities.

Build and manage narcotics trafficking/use database in Unix base setting.
Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.

Guest services manager example responsibilities.

Maintain, troubleshoot, and manage the hotel's property management systems (PMS) and other computer networks and software.
Manage Sarbanes-Oxley application compliance requirements.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop VIP recognition program to create lasting memories with the resorts group and leisure VIPs.
Full knowledge of resorts' rooms and venues.
Ensure compliance with Sarbanes-Oxley by complying with internal audit requests.

Team manager vs guest services manager skills

Common team manager skills

Patients, 10%
Taking Care, 6%
Project Management, 5%
Performance Management, 4%
Leadership, 4%
Direct Reports, 4%

Common guest services manager skills

Reservations, 13%
Excellent Guest, 9%
Front Desk Operations, 7%
Payroll, 6%
Guest Satisfaction, 4%
Cleanliness, 4%

Team Manager vs. similar jobs

Team Manager related careers

Team Manager related jobs

Team Manager jobs by location

Zippia Careers
Office and Administrative Industry
Team Manager
Team Manager vs Guest Services Manager

Updated January 8, 2025

Browse office and administrative jobs