Team manager vs support manager

The differences between team managers and support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team manager and a support manager. Additionally, a support manager has an average salary of $90,297, which is higher than the $82,017 average annual salary of a team manager.

The top three skills for a team manager include patients, taking care and project management. The most important skills for a support manager are project management, technical support, and powerpoint.

Team manager vs support manager overview

	Team Manager	Support Manager
Yearly salary	$82,017	$90,297
Hourly rate	$39.43	$43.41
Growth rate	-	6%
Number of jobs	96,615	172,628
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 51%
Average age	47	47
Years of experience	6	6

What does a team manager do?

Team managers primarily manage the daily activities of their members. Their role includes setting targets, implementing guidelines, and supporting employees to solve any issues that may arise. It is their duty to make sure that the team's objectives are fully understood by all members and that they work closely to fulfill them. They must ensure that all of their members are working towards a common goal through constant monitoring. To manage the team, they may utilize certain principles, such as the SMART principle. They also train members to see to it that their goals are distinct, measurable, attainable, and timely.

What does a support manager do?

A support manager is responsible for developing strategic technical solutions to improve business performance for client satisfaction and improve revenues. Support managers must have excellent knowledge of the technical processes and disciplines, as well as business systems in handling the information networks and systems of the company. They should have a strong command of system codes and technology programming, as well as software and hardware applications in identifying other possible business opportunities and assisting the staff with any inconsistencies in the process.

Team manager vs support manager salary

Team managers and support managers have different pay scales, as shown below.

	Team Manager	Support Manager
Average salary	$82,017	$90,297
Salary range	Between $44,000 And $152,000	Between $58,000 And $140,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	Alaska	New York
Best paying company	Meta	Meta
Best paying industry	-	Finance

Differences between team manager and support manager education

There are a few differences between a team manager and a support manager in terms of educational background:

	Team Manager	Support Manager
Most common degree	Bachelor's Degree, 63%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Team manager vs support manager demographics

Here are the differences between team managers' and support managers' demographics:

	Team Manager	Support Manager
Average age	47	47
Gender ratio	Male, 55.9% Female, 44.1%	Male, 59.8% Female, 40.2%
Race ratio	Black or African American, 10.0% Unknown, 4.8% Hispanic or Latino, 17.8% Asian, 5.8% White, 61.0% American Indian and Alaska Native, 0.7%	Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 17.1% Asian, 5.7% White, 61.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between team manager and support manager duties and responsibilities

Team manager example responsibilities.

Build and manage narcotics trafficking/use database in Unix base setting.
Facilitate appropriate usage and allocation of skil visits via authorization process for manage care insure patients.
Manage and coordinate care of medical and psychiatric patients with accountability for cost effective quality outcome.
Lead project team supporting Massachusetts payroll tax initiative, ensuring statutory information are captured and report.
Manage contact center performance to avoid financial penalty, efficiently driving client desire productivity results, meeting KPIs.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.

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Support manager example responsibilities.

Lead the team to a successful ISO audit with commendation for processes and documentation.
Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.

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Team manager vs support manager skills

Common team manager skills

Patients, 10%
Taking Care, 6%
Project Management, 5%
Performance Management, 4%
Leadership, 4%
Direct Reports, 4%

Common support manager skills

Project Management, 7%
Technical Support, 6%
PowerPoint, 6%
Windows, 6%
Logistics, 5%
Support Services, 5%

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Updated January 8, 2025

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