Team supervisor vs center supervisor

The differences between team supervisors and center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a team supervisor and a center supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $39,359 average annual salary of a center supervisor.

The top three skills for a team supervisor include direct supervision, safety procedures and sales associates. The most important skills for a center supervisor are develop recommendations, OSHA, and professional work.

Team supervisor vs center supervisor overview

	Team Supervisor	Center Supervisor
Yearly salary	$58,718	$39,359
Hourly rate	$28.23	$18.92
Growth rate	-	6%
Number of jobs	102,766	99,942
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 58%
Average age	47	47
Years of experience	6	6

What does a team supervisor do?

The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.

What does a center supervisor do?

A call center supervisor is also called a contact center supervisor. Generally, supervisors take charge of handling call centers. They plan and enforce the strategies of the call center to ensure corporate goal compliance. Their duties involve setting performance and deadline goals and making sure that employees have a better understanding of their delegated tasks and duties. To become a good supervisor, one must develop skills in communication, mentorship, time management, adaptability, and decision-making.

Team supervisor vs center supervisor salary

Team supervisors and center supervisors have different pay scales, as shown below.

	Team Supervisor	Center Supervisor
Average salary	$58,718	$39,359
Salary range	Between $37,000 And $92,000	Between $27,000 And $56,000
Highest paying City	Newark, NJ	New York, NY
Highest paying state	New Jersey	New York
Best paying company	State Street	Gannett Fleming
Best paying industry	-	Telecommunication

Differences between team supervisor and center supervisor education

There are a few differences between a team supervisor and a center supervisor in terms of educational background:

	Team Supervisor	Center Supervisor
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Team supervisor vs center supervisor demographics

Here are the differences between team supervisors' and center supervisors' demographics:

	Team Supervisor	Center Supervisor
Average age	47	47
Gender ratio	Male, 58.6% Female, 41.4%	Male, 54.1% Female, 45.9%
Race ratio	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 4.8% Hispanic or Latino, 18.7% Asian, 5.5% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between team supervisor and center supervisor duties and responsibilities

Team supervisor example responsibilities.

Manage a small group of people while effectively serving large amounts of food in small windows of time.
Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
Prepare PowerPoint presentations to present team metrics.

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Center supervisor example responsibilities.

Create reports to manage quality, production, error tracking, attendance & other KPIs.
Manage outbound scheduling of all line hauls to include courier, grind, and LTL shipments, and billing.
Assist in achieving and maintaining DoD certification and national accreditation equivalent.
Position and manage ammunition and weapon systems to ensure maximum economy of force.
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Meet company KPIs for product quality.

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Team supervisor vs center supervisor skills

Common team supervisor skills

Direct Supervision, 9%
Safety Procedures, 7%
Sales Associates, 6%
Lead Generation, 6%
Store Operations, 6%
Excellent Interpersonal, 5%

Common center supervisor skills

Develop Recommendations, 13%
OSHA, 7%
Professional Work, 7%
Patients, 6%
Employee Training, 5%
Performance Evaluations, 5%

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Updated January 8, 2025

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