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Technical advisor vs administrative technical support

The differences between technical advisors and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical advisor and an administrative technical support. Additionally, a technical advisor has an average salary of $106,686, which is higher than the $46,753 average annual salary of an administrative technical support.

The top three skills for a technical advisor include java, customer service and provisioning. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.

Technical advisor vs administrative technical support overview

Technical AdvisorAdministrative Technical Support
Yearly salary$106,686$46,753
Hourly rate$51.29$22.48
Growth rate10%10%
Number of jobs118,740186,858
Job satisfaction5-
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a technical advisor do?

Technical advisors are experts in a specific field of knowledge, offering information and advice to those in the field. They develop applications, coordinate the activities of technicians, and provide technical expertise. They offer advice and suggestions to specialists. The skills they need to possess include multitasking abilities, attention to detail, and exceptional customer service. They are also required to be savvy in terms of information technology, business practices, and have significant experience in this field.

What does an administrative technical support do?

Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.

Technical advisor vs administrative technical support salary

Technical advisors and administrative technical supports have different pay scales, as shown below.

Technical AdvisorAdministrative Technical Support
Average salary$106,686$46,753
Salary rangeBetween $79,000 And $143,000Between $29,000 And $75,000
Highest paying CityKentfield, CANew York, NY
Highest paying stateCaliforniaNew Jersey
Best paying companyPerkins CoieAIG
Best paying industryTechnology-

Differences between technical advisor and administrative technical support education

There are a few differences between a technical advisor and an administrative technical support in terms of educational background:

Technical AdvisorAdministrative Technical Support
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Technical advisor vs administrative technical support demographics

Here are the differences between technical advisors' and administrative technical supports' demographics:

Technical AdvisorAdministrative Technical Support
Average age4242
Gender ratioMale, 72.7% Female, 27.3%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical advisor and administrative technical support duties and responsibilities

Technical advisor example responsibilities.

  • Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
  • Provide network and application support relate to internet broadband, DSL, modem, routers and mobile handset etc.
  • Service metrics include SLA, KPI and OLA.
  • Develop and maintain enterprise reusable JAVA class package.
  • Draft SharePoint road maps and analyze network issues.
  • Interact with clients and solve OS and networking issues
  • Show more

Administrative technical support example responsibilities.

  • Manage video teleconference sessions, troubleshoot connection issues.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Used Citrix remote access to demonstrate and diagnose software problems.
  • Perform automation of scripts for all the environments in UNIX.
  • Train new users, assist in maintenance and deployment of SLA.
  • Maintain DNS zones, virtual web sites and POP3 email client accounts.
  • Show more

Technical advisor vs administrative technical support skills

Common technical advisor skills
  • Java, 9%
  • Customer Service, 8%
  • Provisioning, 8%
  • Technical Support, 7%
  • Project Management, 6%
  • Troubleshoot, 4%
Common administrative technical support skills
  • Technical Support, 13%
  • Customer Service, 9%
  • Troubleshoot, 7%
  • Phone Calls, 6%
  • Data Entry, 5%
  • Desk Support, 5%

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