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The differences between technical advisors and technical support advisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical advisor and a technical support advisor. Additionally, a technical support advisor has an average salary of $107,198, which is higher than the $106,686 average annual salary of a technical advisor.
The top three skills for a technical advisor include java, customer service and provisioning. The most important skills for a technical support advisor are customer service, technical support calls, and troubleshoot.
| Technical Advisor | Technical Support Advisor | |
| Yearly salary | $106,686 | $107,198 |
| Hourly rate | $51.29 | $51.54 |
| Growth rate | 10% | 10% |
| Number of jobs | 118,740 | 186,490 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 43% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Technical advisors are experts in a specific field of knowledge, offering information and advice to those in the field. They develop applications, coordinate the activities of technicians, and provide technical expertise. They offer advice and suggestions to specialists. The skills they need to possess include multitasking abilities, attention to detail, and exceptional customer service. They are also required to be savvy in terms of information technology, business practices, and have significant experience in this field.
A technical support advisor specializes in assisting customers, mainly through diagnosing and solving issues using their product and service expertise. In most companies, they communicate with clients through calls or correspondence. Through this, they get to identify their needs, answer inquiries, give technical advice, troubleshoot problems, and solve issues and concerns, ensuring efficiency and client satisfaction. Moreover, a technical support advisor works together with the company's internal departments to optimize customer support operations and resolve any issues or vulnerabilities in the current procedures.
Technical advisors and technical support advisors have different pay scales, as shown below.
| Technical Advisor | Technical Support Advisor | |
| Average salary | $106,686 | $107,198 |
| Salary range | Between $79,000 And $143,000 | Between $81,000 And $141,000 |
| Highest paying City | Kentfield, CA | Sacramento, CA |
| Highest paying state | California | New York |
| Best paying company | Perkins Coie | Apple |
| Best paying industry | Technology | Technology |
There are a few differences between a technical advisor and a technical support advisor in terms of educational background:
| Technical Advisor | Technical Support Advisor | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical advisors' and technical support advisors' demographics:
| Technical Advisor | Technical Support Advisor | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.7% Female, 27.3% | Male, 53.6% Female, 46.4% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.6% White, 56.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |