Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technical advisors and technical support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical advisor and a technical support manager. Additionally, a technical support manager has an average salary of $106,760, which is higher than the $106,686 average annual salary of a technical advisor.
The top three skills for a technical advisor include java, customer service and provisioning. The most important skills for a technical support manager are customer service, customer satisfaction, and project management.
| Technical Advisor | Technical Support Manager | |
| Yearly salary | $106,686 | $106,760 |
| Hourly rate | $51.29 | $51.33 |
| Growth rate | 10% | 10% |
| Number of jobs | 118,740 | 149,977 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 61% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Technical advisors are experts in a specific field of knowledge, offering information and advice to those in the field. They develop applications, coordinate the activities of technicians, and provide technical expertise. They offer advice and suggestions to specialists. The skills they need to possess include multitasking abilities, attention to detail, and exceptional customer service. They are also required to be savvy in terms of information technology, business practices, and have significant experience in this field.
A Technical Support Manager is responsible for supervising the overall technical aspects of an organization to ensure efficient business solutions to support functions and operations. Technical support managers evaluate technical networks and systems, coordinating with the engineering team to identify techniques that would maximize the staff's productivity and enhance operational performance. They also review resolution reports and handle resource allocations to execute business plans according to company requirements and specifications. A Technical Support Manager must have excellent communication and technical skills, especially in identifying process gaps and upgrading system infrastructures.
Technical advisors and technical support managers have different pay scales, as shown below.
| Technical Advisor | Technical Support Manager | |
| Average salary | $106,686 | $106,760 |
| Salary range | Between $79,000 And $143,000 | Between $76,000 And $148,000 |
| Highest paying City | Kentfield, CA | Novato, CA |
| Highest paying state | California | California |
| Best paying company | Perkins Coie | BitGo |
| Best paying industry | Technology | Technology |
There are a few differences between a technical advisor and a technical support manager in terms of educational background:
| Technical Advisor | Technical Support Manager | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical advisors' and technical support managers' demographics:
| Technical Advisor | Technical Support Manager | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.7% Female, 27.3% | Male, 81.4% Female, 18.6% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.8% Asian, 11.1% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |