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Technical advisor vs technical support trainer

The differences between technical advisors and technical support trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical advisor and a technical support trainer. Additionally, a technical advisor has an average salary of $106,686, which is higher than the $45,722 average annual salary of a technical support trainer.

The top three skills for a technical advisor include java, customer service and provisioning. The most important skills for a technical support trainer are customer service, product support, and technical support.

Technical advisor vs technical support trainer overview

Technical AdvisorTechnical Support Trainer
Yearly salary$106,686$45,722
Hourly rate$51.29$21.98
Growth rate10%10%
Number of jobs118,740168,898
Job satisfaction5-
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 59%
Average age4242
Years of experience22

What does a technical advisor do?

Technical advisors are experts in a specific field of knowledge, offering information and advice to those in the field. They develop applications, coordinate the activities of technicians, and provide technical expertise. They offer advice and suggestions to specialists. The skills they need to possess include multitasking abilities, attention to detail, and exceptional customer service. They are also required to be savvy in terms of information technology, business practices, and have significant experience in this field.

What does a technical support trainer do?

A technical support trainer specializes in creating training programs meant to mold workers into becoming valuable members of a company workforce. Their responsibilities revolve around identifying the trainees' needs, providing written and verbal instructions, addressing and resolving inquiries and concerns, conducting skills assessments, managing schedules, monitoring attendance and performance, and providing consultations to trainees. Furthermore, as a trainer, it is essential to lead and encourage trainees to achieve their goals, all while implementing and emphasizing the company's policies and regulations.

Technical advisor vs technical support trainer salary

Technical advisors and technical support trainers have different pay scales, as shown below.

Technical AdvisorTechnical Support Trainer
Average salary$106,686$45,722
Salary rangeBetween $79,000 And $143,000Between $25,000 And $82,000
Highest paying CityKentfield, CAMountain View, CA
Highest paying stateCaliforniaCalifornia
Best paying companyPerkins CoieT.D. Williamson
Best paying industryTechnologyTechnology

Differences between technical advisor and technical support trainer education

There are a few differences between a technical advisor and a technical support trainer in terms of educational background:

Technical AdvisorTechnical Support Trainer
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Technical advisor vs technical support trainer demographics

Here are the differences between technical advisors' and technical support trainers' demographics:

Technical AdvisorTechnical Support Trainer
Average age4242
Gender ratioMale, 72.7% Female, 27.3%Male, 64.3% Female, 35.7%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 55.2% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical advisor and technical support trainer duties and responsibilities

Technical advisor example responsibilities.

  • Improve integrating processes by managing enterprise analysis tool acquisition for assisting customers in translating infrastructure information into meaningful data.
  • Provide network and application support relate to internet broadband, DSL, modem, routers and mobile handset etc.
  • Service metrics include SLA, KPI and OLA.
  • Develop and maintain enterprise reusable JAVA class package.
  • Draft SharePoint road maps and analyze network issues.
  • Interact with clients and solve OS and networking issues
  • Show more

Technical support trainer example responsibilities.

  • Manage and maintain external DNS servers for Internet name resolution of host domains.
  • Post event follow up and positioning clients for future success including effectively managing CRM software.
  • Manage 3rd party vendors, insuring on-time performance and asset management SLA s are met.
  • Manage global rights, user permissions and updates, creating procedures for using the SharePoint environment.
  • Accomplish to set up several wireless network for different uses within the company building along with their wired/wireless printers.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Show more

Technical advisor vs technical support trainer skills

Common technical advisor skills
  • Java, 9%
  • Customer Service, 8%
  • Provisioning, 8%
  • Technical Support, 7%
  • Project Management, 6%
  • Troubleshoot, 4%
Common technical support trainer skills
  • Customer Service, 14%
  • Product Support, 12%
  • Technical Support, 9%
  • SQL, 5%
  • Troubleshoot, 4%
  • Customer Satisfaction, 4%

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