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Technical associate vs technical assistant

The differences between technical associates and technical assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical associate and a technical assistant. Additionally, a technical associate has an average salary of $86,489, which is higher than the $34,159 average annual salary of a technical assistant.

The top three skills for a technical associate include customer service, java and patients. The most important skills for a technical assistant are patients, customer service, and patient care.

Technical associate vs technical assistant overview

Technical AssociateTechnical Assistant
Yearly salary$86,489$34,159
Hourly rate$41.58$16.42
Growth rate10%10%
Number of jobs83,26173,750
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 53%
Average age4242
Years of experience22

What does a technical associate do?

The duties of a technical associate depend on one's line of work or industry of employment. Typically, their responsibilities revolve around installing and repairing software and applications, troubleshooting, and conducting regular tests and maintenance to ensure smooth workflow. They must also handle and address inquiries or concerns from clients, resolving them promptly and professionally. Moreover, a technical associate mostly works under the directives of a manager or a more experienced staff; they usually coordinate with team members and produce progress reports.

What does a technical assistant do?

A technical assistant is responsible for supporting business operations by doing administrative and technical tasks under a direct supervisor or tenured staff. Duties of a technical assistant include creating meeting reports, scheduling events, responding to clients' inquiries through email and phone calls, monitoring office inventories, basic troubleshooting on defective equipment, providing recommendations on product development, and analyzing operations processes. Technical assistants require strong time-management and multi-tasking skills to perform tasks in a fast-paced environment and high-level operations.

Technical associate vs technical assistant salary

Technical associates and technical assistants have different pay scales, as shown below.

Technical AssociateTechnical Assistant
Average salary$86,489$34,159
Salary rangeBetween $61,000 And $122,000Between $22,000 And $51,000
Highest paying CitySan Mateo, CABoston, MA
Highest paying stateDelawareMassachusetts
Best paying companyThe CitadelThe American Musical and Dramatic Academy
Best paying industryInternetInsurance

Differences between technical associate and technical assistant education

There are a few differences between a technical associate and a technical assistant in terms of educational background:

Technical AssociateTechnical Assistant
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 53%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Technical associate vs technical assistant demographics

Here are the differences between technical associates' and technical assistants' demographics:

Technical AssociateTechnical Assistant
Average age4242
Gender ratioMale, 65.8% Female, 34.2%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 15.0% White, 54.0% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.9% White, 55.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical associate and technical assistant duties and responsibilities

Technical associate example responsibilities.

  • Lead several international deals and statewide procurement for ERP systems.
  • Manage, design and develop the software throughout the SDLC life cycle.
  • Manage PowerPoint presentations using MediaShout.
  • Command over web designing/development using HTML, JavaScript, CSS and JQuery.
  • Develop streamlined, parallel in-database ETL processes to meet tight batch windows.
  • Gain knowledge of safety procedures, such as lockout/tagout and ISO procedures.
  • Show more

Technical assistant example responsibilities.

  • Create and manage original MARC records from OCLC database including verification, editing and updating of data and shelf list.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Input service reports into AS400 using 10 key.
  • Assist with ambulation, transfer from bed to chair and CPR certify.
  • Work involve development in PHP with back end as MYSQL server database.
  • Operate heat sealers, centrifuges, sterile docking equipment, and irradiation unit.
  • Show more

Technical associate vs technical assistant skills

Common technical associate skills
  • Customer Service, 11%
  • Java, 10%
  • Patients, 8%
  • Data Analysis, 7%
  • Data Entry, 6%
  • Technical Support, 4%
Common technical assistant skills
  • Patients, 23%
  • Customer Service, 12%
  • Patient Care, 11%
  • Technical Assistance, 6%
  • Lab Equipment, 5%
  • Phlebotomy, 4%

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