IT Help Desk Technician
Technical internship job in Temple, TX
Job Description
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.
Responsibilities:
Provide first-level technical support to end users for various software and hardware issues.
Document all interactions and resolutions in our ticketing system for tracking and future reference.
Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
Continuously learn and stay updated on new technologies and systems relevant to the company's services.
Requirements
Strong passion for technology and helping others with IT issues.
Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
Excellent communication skills and a customer-oriented attitude.
Experience with ticketing systems and remote support tools is a plus.
Ability to work well under pressure and manage multiple tasks simultaneously.
Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
Previous experience in a Help Desk role or customer service experience is highly valued.
Benefits
Competitive base salary.
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Ongoing training and professional development opportunities.
Fast-paced and collaborative work environment with opportunities for career advancement.
Information Technology Support Specialist
Technical internship job in Waco, TX
Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times.
Responsibilities:
Responding to incoming calls and emails from distributors in a timely and professional manner
Troubleshooting technical issues and providing technical support to distributors
Escalating complex issues to senior team members when necessary
Utilizing Freshservice to track, document, and resolve issues
Maintaining accurate records of customer interactions and transactions
Identifying and escalating trends and patterns in customer issues to improve processes
Providing exceptional customer service and ensuring customer satisfaction
Participating in team meetings and trainings to enhance technical knowledge and skills
Requirements:
Bachelor's degree in a related field or an Associate's degree with relevant work experience
Exceptional customer service and communication skills
Ability to troubleshoot technical issues and provide technical support
Familiarity with ticketing systems and chat queues
Ability to learn and adapt to new technologies and software quickly
Certifications such as A+, Network+, and Security+ are helpful but not required
Ability to complete 6 weeks of training
Ability to work independently and as part of a team
Ability to multitask and prioritize in a fast-paced environment
IT Support Specialist
Technical internship job in Hillsboro, TX
GENERAL DESCRIPTION:
As an IT Support Specialist at Wells, you will play a key role in providing essential IT support for our organization's computer environment. Your primary responsibility will be to ensure the smooth operation of client systems, addressing user issues, and optimizing performance of computing devices. Your technical skills and troubleshooting capabilities will be crucial in resolving challenges related to end-user computing, ensuring that our team can effectively utilize their computing devices.
Salary range $50,000-$65,000 a year. Based on experience.
WHY WORK FOR US?
At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.
In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better.
WHAT WE HAVE TO OFFER:
Wells values our employees and is committed to providing a competitive and comprehensive benefits package.
Health, dental and vision insurance
Paid premiums for short- and long-term disability, and life insurance
Wellness Incentives
Paid holidays
Flex spending for medical and daycare
Health savings account (HSA)
401(k) plan with profit sharing
Access to Nice Healthcare
Employee Assistance Program
Paid Time Off (PTO)
Wishbone Pet Insurance
Critical Illness Benefit Plan
Accident Insurance Plan
Voluntary Hospital Indemnity Plan
Please note that the benefits listed here are for
non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative.
Other benefits include Health and Family Care leave for both union and non-union employees.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Client Systems Management: Collaborate with a team of IT professionals to plan, implement, manage, and support client systems and infrastructure. Ensure the efficient functioning of computing environments across multiple locations in our WAN environment.
Software and Applications Support: Install, update, and support various software applications utilized within the organization, including enterprise resource planning (ERP) systems, project management tools, CAD applications, and production software.
Security and Compliance: Maintain security measures to safeguard sensitive data and computing infrastructure. Assist with monitoring for potential security threats and respond promptly to any security incidents affecting network attached devices.
Asset Management Tracking: Participate in asset management tracking activities to ensure efficient resource allocation and align IT initiatives with organizational goals, focusing on client-related devices.
Computing Systems Upgrades and Enhancements: Execute upgrades and enhancements to computing systems, ensuring alignment with business requirements, and supporting continuous improvement.
Documentation for Computing Systems: Create and maintain comprehensive documentation of computing systems, configurations, and standard operating procedures to facilitate efficient management and troubleshooting.
Infrastructure Improvement: Collaborate with cross-functional teams to identify opportunities for improving end-user computing infrastructure. Propose and implement solutions to optimize efficiency and productivity within the overall computing environment.
User Support and Technical Assistance: Provide technical assistance to end-users, ensuring timely problem resolution and minimal downtime. Collaborate with the IT team to identify recurring issues and participate in implementing permanent solutions.
Other duties as assigned.
EDUCATION, SKILLS, AND ABILITIES REQUIRED:
Associate degree or equivalent technical degree preferred
2+ years of relevant work experience with an associate degree, or 4+ years of relevant work experience.
Industry certifications related to desktop support are preferred.
Ability to take ownership of tasks, projects, and goals, proactively seeing them through to a successful completion
Ability to accurately scope work, provide detailed status reports, and timely escalations
Excellent interpersonal and communication skills, both verbal and written, able to communicate effectively with technical and non-technical users
Strong organizational skills, quick learner, and demonstrated problem solver
Work well independently and as part of a team
Experience configuring and supporting Microsoft O365, OneDrive, Teams, and other Microsoft services and systems
Experience with deployment of applications and patches
Provide technical support for issues related but not limited to desktops, laptops, printers, wireless access points, iPads, Remote Access, mobile devices, and email
Proficiency in the configuration, deployment, and maintenance of Windows clients
Possession of a valid driver s license, and the ability to operate a motor vehicle.
PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS:
Ability to sit or stand for extended periods of time.
Manual dexterity and hand-eye coordination for typing, filing, and using office equipment.
Visual acuity and ability to read small print.
Hearing acuity and ability to communicate effectively with others.
Ability to lift and move office supplies and equipment.
Mobility and ability to move around the office as needed.
WORKING CONDITIONS:
Minimal risk of exposure to unusual elements.
Minimal risk of safety precautions.
General Office Environment
Occasional travel is required to other sites.
Work outside of normal business hours: This position requires occasional emergency response and scheduled work outside of normal business hours. In the interest of response time, candidates living within a 40-minute drive time to the Waukesha, WI office will be given preferential consideration.
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor.
Wells is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or protected Veteran status.
Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S
.
Technology Campus Specialist (25-26)
Technical internship job in Little River-Academy, TX
Job Title: Technology Specialist - Campus Exemption Status/Test: Nonexempt Reports to: Director of Communications & Marketing Date Revised: May, 2025 Dept./School: Technology Calendar Days: 207 Primary Purpose: Perform on-site technical work to install and maintain computer equipment and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware. Serve as a school-based support in instructional technology and assists in creating an environment that is conducive to 21st century learners. Assists in providing development opportunities for teachers/staff pertaining to the effective use of digital resources and activities to enhance student achievement.
Qualifications:
Education/Certification:
* Bachelor's Degree (preferred)
* Clear and valid drivers license
Special Knowledge/Skills:
* Strong customer service skills
* Ability to be approachable and encouraging to all staff members
* Ability to utilize instructional strategies that connect the curriculum to the learner
* Demonstrated ability to work well with students, staff, and parents in a professional manner
* Ability to be flexible and adapt as needed in different learning environments
* Knowledge of computer workstation setup
* Knowledge of computer hardware and software applications
* Ability to install, maintain, and repair desktops, laptops, and local peripherals
* Ability to diagnose problems and perform repairs
* Broad knowledge of common public school software and programs used in the classroom
* Knowledge of school safety & security procedures
* Ability to work under pressure and meet deadlines
* Ability to be flexible and adapt as needed within a school environment
Experience:
* Providing technical support, troubleshooting, device repair, maintenance for computer hardware, software, and peripherals.
* Experience preferred in technology systems in a K-12 education setting.
Major Responsibilities and Duties:
Technical Support
* Install, configure, and service desktop systems, laptop systems, document cameras, and projectors
* Install, configure, and service Operating System and applications software
* Relocate computer hardware, peripherals, and equipment as needed
* Respond to work order requests in a timely manner and maintain accurate records of time and materials required to perform repairs and service.
* Provide excellent customer service with follow-up/follow through techniques
* Perform quality assurance checks on inventory of campus technology equipment
* Assist in satisfying state/national technology initiatives (STAAR/EOC. TELPAS, etc.)
* Assist staff and users with logins, passwords, and username issues.
Training
* Attend district staff development training and District Technology meetings
* Share effective technical strategies with teachers for the effective use of technology in the classroom.
Inventory and Maintenance
* Perform quality assurance checks on inventory of campus technology equipment
* Maintain accurate updated records of preventive maintenance for computers and peripherals such as laptops, document cameras and projectors.
Safety
* Operate tools and equipment according to prescribed safety procedures.
* Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
* Comply with incident management policies and procedures
Other
* Respond to after-hours emergencies as needed.
* Perform all other tasks and duties as assigned.
* Comply with policies established by federal and state law, State Board of Education rule, and local board policies.
* Comply with all district and campus routines and regulations.
Supervisory Responsibilities:
None.
Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations.
Personal computers and peripherals, including projectors, document cameras, and printers.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: May work prolonged or irregular hours
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IT Support Specialist (On-Site Fort Hood)
Technical internship job in Fort Hood, TX
Under general supervision, responsible for providing technical support of desktop computers, applications and related technology for the institution. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Ensures efficient functionality of resources by working closely with Information Management Services (IMS) and appropriate vendors.
Candidates must have a clean background check and able to gain clearance to work on a military base.
Intern/Co-op - Midstream Natural Gas and NGL Services Mechanical/Chemical/Petroleum/Civil/Electrical Engineering (Summer 2026)
Technical internship job in West, TX
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: The Natural Gas and NGL Services (Gathering and Processing) Engineering Intern/Co-op manages all aspects of assigned projects including initial feasibility review and development of project scope, estimate, schedule, engineering design, equipment and material selection, project bidding, contractor selection, construction oversight, management of change, personnel and process safety, environmental oversight and all other project tasks to successfully accomplish goals for capital projects simultaneously within a managed budget and execution schedule. Responsibilities could include:
* Collaborates with affected departments during phase gated Front-End Loading (Conceptual, Feasibility, and Definition where projects are initiated, concepts selected and front-end definitions developed) to vet resource estimates, schedules, business benefits, environmental/health/safety impacts. Facilitates technical reviews to ensure detailed engineering meets corporate engineering standards. Develops project feasibility and supports economic analysis to determine viability. Prepares decision support packages for review and approval by management.
* Ability to manage DOT (CFR 192 & 195) regulated pipeline integrity repair programs and pipeline maintenance projects.
* Manages field construction teams who execute this OQ required work. Working with project field teams in developing and selecting Inspection companies, as well as third party construction integrity services to complete repairs in accordance with DOT regulations.
* Effectively works with field Company supplied field Construction Managers and Project Coordinators to ensure proper execution aligned with company directives of Safety, Quality, and reliable operations, aligned with company culture.
* Effectively manages multiple stakeholder feedback and drives clear alignment and communication across a multi-discipline project teams consisting of Operations, Business Development, Construction, Subject Matter Experts, and other ad hoc internal and external stakeholders.
* Monitors and controls project performance during Project Execution phase to ensure project meets agreed quality, cost and time parameters in safe and environmentally sound manner. May have contractor oversight.
* Collaborates with Project Controls on project administration (scheduling, estimating, cost management, schedule management etc.) so that project resources are optimized. Conducts productivity analysis to identify and resolve critical variances so that project can achieve established objectives.
* Coordinates with Procurement in the development of a contracting plan, including engineering and execution resources.
* Identifies risk factors and ranks as of level of threat posed to project's success during technical and location-oriented risk assessment. Develops and implements risk response plan to monitor and control risks throughout the project lifecycle. This includes organizing and planning project HAZOPS and PHAs as needed.
* Collaborate with engineers to analyze collected data and identify trends for operational optimization.
* Supporting the Electrical Engineering team on electrical projects including power utilization and optimization in industrial processes, safe energized electrical work practices, and analysis of electrical design in Motor Control Centers.
* Must be able to manage multiple projects simultaneously of varying magnitude and complexity from conception to commissioning and start-up.
* Maintains accurate, thorough, and current project documentation.
Qualifications:
* Candidates must be pursuing a Bachelor's degree in Chemical, Civil, Electrical, Mechanical, or Petroleum Engineering.
* Concurrent enrollment in a Bachelor's degree (or higher) seeking program for the duration of the experience.
* Strong academic performance.
* Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future.
* Availability to work 40 hours per week.
* Positions are available Spring, Summer, and Fall semesters.
* Availability for multiple work terms is preferred.
* Will require time spent in the field monitoring and managing field activities as required in various areas of our Midstream natural gas and light crude facilities, including pipelines, compressor stations, pump stations and other related facilities.
* Many projects may require travel; therefore, a valid driver's license is required.
* Military experience a plus.
* MIN - $32.92 per hour / MAX - $42.45 per hour
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
External Field.
As an energy industry leader, our career opportunities fuel personal and professional growth.
Location:
Denver, Colorado
Job Requisition ID:
00018373
Pay Min/Max:
$0.00 - $999.99 Hourly
Grade:
HRLY1
Location Address:
1515 Arapahoe St Twr1 Ste 1600
Additional locations:
Bulger, Pennsylvania, Cadiz, Ohio, Canonsburg, Pennsylvania, Jewett, Ohio, San Antonio, Texas, Washington, Pennsylvania, West Union, West Virginia
Education:
Employee Group:
Full time
Employee Subgroup:
Intern
Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability
We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
Auto-ApplyTechnology Campus Specialist (25-26)
Technical internship job in Little River-Academy, TX
Job Title: Technology Specialist - Campus Exemption Status/Test: Nonexempt Reports to: Director of Communications & Marketing Date Revised: May, 2025 Dept./School: Technology Calendar Days: 207 Primary Purpose: Perform on-site technical work to install and maintain computer equipment and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware. Serve as a school-based support in instructional technology and assists in creating an environment that is conducive to 21st century learners. Assists in providing development opportunities for teachers/staff pertaining to the effective use of digital resources and activities to enhance student achievement.
Qualifications:
Education/Certification:
* Bachelor's Degree (preferred)
* Clear and valid drivers license
Special Knowledge/Skills:
* Strong customer service skills
* Ability to be approachable and encouraging to all staff members
* Ability to utilize instructional strategies that connect the curriculum to the learner
* Demonstrated ability to work well with students, staff, and parents in a professional manner
* Ability to be flexible and adapt as needed in different learning environments
* Knowledge of computer workstation setup
* Knowledge of computer hardware and software applications
* Ability to install, maintain, and repair desktops, laptops, and local peripherals
* Ability to diagnose problems and perform repairs
* Broad knowledge of common public school software and programs used in the classroom
* Knowledge of school safety & security procedures
* Ability to work under pressure and meet deadlines
* Ability to be flexible and adapt as needed within a school environment
Experience:
* Providing technical support, troubleshooting, device repair, maintenance for computer hardware, software, and peripherals.
* Experience preferred in technology systems in a K-12 education setting.
Major Responsibilities and Duties:
Technical Support
* Install, configure, and service desktop systems, laptop systems, document cameras, and projectors
* Install, configure, and service Operating System and applications software
* Relocate computer hardware, peripherals, and equipment as needed
* Respond to work order requests in a timely manner and maintain accurate records of time and materials required to perform repairs and service.
* Provide excellent customer service with follow-up/follow through techniques
* Perform quality assurance checks on inventory of campus technology equipment
* Assist in satisfying state/national technology initiatives (STAAR/EOC. TELPAS, etc.)
* Assist staff and users with logins, passwords, and username issues.
Training
* Attend district staff development training and District Technology meetings
* Share effective technical strategies with teachers for the effective use of technology in the classroom.
Inventory and Maintenance
* Perform quality assurance checks on inventory of campus technology equipment
* Maintain accurate updated records of preventive maintenance for computers and peripherals such as laptops, document cameras and projectors.
Safety
* Operate tools and equipment according to prescribed safety procedures.
* Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
* Comply with incident management policies and procedures
Other
* Respond to after-hours emergencies as needed.
* Perform all other tasks and duties as assigned.
* Comply with policies established by federal and state law, State Board of Education rule, and local board policies.
* Comply with all district and campus routines and regulations.
Supervisory Responsibilities:
None.
Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations.
Personal computers and peripherals, including projectors, document cameras, and printers.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: May work prolonged or irregular hours
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical Innovation and AI Workflow Associate
Technical internship job in Harker Heights, TX
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Location: Harker Heights, TX (On-site preferred)
Organization: Training Center of Central Texas
Department: Innovation Technology
Type: Full-time
About Us
The Training Center of Central Texas is a nationally emerging trade school pioneering
workforce training in utility-scale solar, electrical, and medical technology with a
deep commitment to veterans, hands-on learning, and future-focused instruction. As we
grow, we are actively integrating AI-driven solutions, automation tools, and next-
gen workflows to improve our operations and upskill students for tomorrow's jobs.
Role Overview
We are seeking a tech-savvy, forward-thinking individual to serve as our Technical
Innovation & AI Workflow Associate. In this highly visible role, youll work alongside
senior leadership to support and modernize the centers internal systems using AI agents,
custom automations, and workflow design.
This is ideal for an Electrical Engineering or Computer Science student or recent
graduate looking to build a portfolio in AI applications, process automation, and
technical operations in a real-world, mission-driven environment.
Key Responsibilities
Assist in identifying and deploying AI tools and agents to streamline internal workflows (e.g., admissions, instruction, compliance, student engagement).
Collaborate with directors and instructors to translate manual workflows into automated systems using platforms like Zapier, GPT, and custom-built tools.
Help manage and expand our internal CRM, LMS, and document systems.
Support technology rollouts, including VR, 3D printing, robotics, and drone- based training modules.
Serve as a bridge between the non-technical staff and modern toolshelping others adopt technology confidently.
Contribute to technical documentation, training materials, and process maps.
Qualifications
Pursuing or recently completed a degree in Electrical Engineering, Computer Science, Information Systems, or a related technical field.
Strong familiarity with AI tools (ChatGPT, Claude, Gemini, etc.) and an understanding of prompt engineering.
Comfortable with scripting, APIs, and/or automation platforms (e.g., Zapier, Make.com, Python is a plus).
Interest in education, training, and upskilling the workforce.
A clear communicator who can explain complex systems simply and work well with non-technical staff.
Bonus: Experience with LMSs, CRMs, workflow builders, or working with solar/battery/energy systems.
Why This Role Matters
Our instructors and leadership are passionate and experiencedbut not always technically
fluent. Your work will enable real-time progress, eliminate bottlenecks, and support a
community of veterans and adult learners entering the trades and energy sector.
Youll be at the forefront of our transition toward a technology-first model, helping
build the systems that scale nationally and define what trade education can become.
What We Offer
$45,000$65,000/year starting salary (based on experience)
Career development opportunities
Exposure to real-world AI deployment in a growing organization
Meaningful work serving veterans, underserved communities, and the future of energy
A creative, open-minded team and a fast-paced environment
How to Apply:
Please send your resume and a brief note describing your interest in the role and experience
with AI tools or workflow automation to **************************.
Easy ApplyComputer Field Technician
Technical internship job in Waco, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
ED Support Tech
Technical internship job in Waco, TX
Shift: FT Evenings: 3/12's 11a-11p (Workdays TBA) The Emergency Department (ED) Technician, under the supervision of Nursing Staff, assists in the provision of emergency care. Performs duties and direct technical care requiring knowledge of basic patient care principles and medical technology.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists in patient care duties. Collects objective data such as vital signs, weight, pulse oximetry reading, pain scale reading, pain scale rating, visual acuity, nutritional intake and output and documents on appropriate forms.
Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider and Nursing orders responsibly and documents interventions according to Hospital protocol.
Provides direct technical care. Assists with mobility, toileting, feeding and other personal care needs.
Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory analysis.
Assists or transports patients to and from the department.
Assists in patient education. Comforts patients and family members and responds to their concerns.
Performs clinical coordination activities.
Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
KEY SUCCESS FACTORS
Knowledge and understanding of nursing and patient care standards and procedures.
Interpersonal skills required to interact effectively with patients and staff.
Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
Must be able to read, write and follow instructions and flow chart protocols.
Must be able to communicate thoughts clearly; both verbally and in writing.
General computer skills, including but not limited to: using required software applications, data entry, information security, electronic medical documentation, hand held scanning and email.
Corpsman Certificate preferred.
Emergency Medical Technician (EMT) preferred.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 1 Year of Experience
* CERTIFICATION/LICENSE/REGISTRATION -
Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.
Tech Support Representative
Technical internship job in Killeen, TX
LOCATION Killeen, TX JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are now hiring a Tech Support Representative to handle inbound phone support. You will troubleshoot account issues while improving customer satisfaction, upselling when opportunities are presented. Be ready to learn on the job, communicate effectively, and be highly reliable.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES A TECH SUPPORT REPRESENTATIVE DO?
Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sometimes selling new products and services, and ensure best-in-class customer experience.
Key Responsibilities:
Understand customers' needs, resolving technical inquires efficiently
Utilize systems and technology to complete account management tasks
Troubleshoot products and process when interacting with customers
Become a brand ambassador, professionally representing our partner
Ensure first call resolution through effective call handling
Appropriately escalate to next level of support when needed
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem solving and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyPlasma Center Technician
Technical internship job in Harker Heights, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Harker Heights
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Harker Heights
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
P&ID Development Intern
Technical internship job in Hillsboro, TX
IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!
Job Description
P&ID Development Intern
Location: Hillsboro, TX
Type: Full-Time Co-Op / Paid Intern Department: Plant Operations
**Must be local to Texas State**
Relocation Assistance not available
We are currently seeking an intern to join our process engineering team at our manufacturing facility located in Hillsboro, TX. Successful candidates must work both independently and with personnel from the local plant and IKO Corporate Engineering to develop as-built Piping and Instrumentation Diagrams (P&IDs).
This position is an excellent opportunity for a new engineer to gain plant experience and improve skills in P&ID development, with a focus on understanding how to collect detailed equipment data and represent it on drawings.
WHAT'S IN IT FOR YOU?
Competitive Wage ($24.00-$25.00 per Hour)
Hands-on experience with an industry leader in manufacturing, contributing to the production of high-quality roofing materials.
Work with a company committed to eco-friendly practices and sustainable production methods.
Exposure to different roles or departments to help you clarify your career interests and path.
Potential for future Internship/Co-Op placements or full-time roles upon graduation.
WHEN YOU JOIN US, YOU WILL BE;
Examine existing lines and equipment to create sketches and redline markups for use in drafting P&IDs.
Verify details of existing systems and equipment throughout the plant.
Perform any other duties and responsibilities as assigned.
OUR IDEAL CANDIDATE;
Senior or Masters specializing in Mechanical, Chemical, Industrial, or equivalent Engineering program.
Ability to traverse an industrial environment while following all safety protocols for the site, including climbing ladders and recognizing industrial hazards.
Experience identifying and documenting industrial equipment is a strong asset, especially in industries that use asphalt, steam, and/or hot oil.
Experience creating P&IDs and knowledge of related best practices are assets.
Ability to keep organized and be proactive working independently with minimal supervision.
Ability to work well as part of an interdisciplinary team and obtain support when needed.
Conscientious and thorough, with a demonstrated attention to detail and accuracy.
Demonstrated ability to learn quickly and eager to investigate unfamiliar systems.
Strong visual and verbal communication skills.
Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Auto-ApplySite Technician
Technical internship job in Temple, TX
Peregrine Team is hiring for Site Technicians in Temple, TX. This position is full-time with full benefits and competitive pay.
As a Site Technician, you'll play a pivotal role in ensuring the success execution of cleaning projects from inception to completion. You'll be entrusted with various responsibilities, including learning and understanding Data Center environments.
$20/hr
Job Duties:
Follow directions from Supervisor and/or Team Lead
Clean, chemically treat, and vacuum physical surfaces within a construction, technical or GMP environment.
Subfloor vacuuming and wiping.
Drop ceiling vacuuming and wiping.
Clean outside of cabinets.
Floor surface vacuuming and mopping (both vinyl and HPL floors).
Dust furniture, walls, machines, or hardware.
Clean windows, glass allotments and mirrors utilizing foamy water or different cleaners.
Requirements:
High School Diploma or equivalent
Ability to read, write and speak English proficiently
Willing to submit to a criminal background check
Willing to submit to substance screening
Must have reliable transportation
Comfortable with heights and small spaces
Valid Government-issued ID
Preferred:
Bilingual
Knowledge of Data Centers and/or construction sites
Experience as a Cleaner/Janitor
OSHA 10 Certification
Email your resume to [email protected] ASAP or apply here for consideration.
Auto-ApplyTECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)
Technical internship job in Killeen, TX
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
* -------------
POSITION RESPONSIBILITIES
WHAT IS A TECHNICAL SUPPORT REPRESENTATIVE?
Handling inbound customer service calls will be your primary responsibility while you learn the latest contact center technology and customer experience methodology. Our clients are some of the most recognized brands in the world, so you will specialize on their products, technology, and business process. This role requires you to interact with hundreds of customers each week to resolve support issues, sell new products and services, and ensure best-in-class customer experience.
Key Responsibilities:
* Listen to and resolve customer issues efficiently
* Utilize systems and technology to complete account management tasks
* Professionally represent our partners as a brand ambassador
* Analyze and troubleshoot products and process when interacting with customers
* Appropriately escalate to next level of support when needed
* Ensure first call resolution through problem solving and effective call handling
In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
* Must be 18 years of age or older
* High school diploma or equivalent
* Excellent organizational, written, and oral communication skills
* The ability to type swiftly and accurately (20+ words a minute)
* Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
* Basic understanding of Windows operating system
* Highly reliable with the ability to maintain regular attendance and punctuality
* The ability to evaluate, troubleshoot, and follow-up on customer issues
* An aptitude for conflict resolution, problem solving and negotiation
* Must be customer service oriented (empathetic, responsive, patient, and conscientious)
* Ability to multi-task, stay focused and self manage
* Strong team orientation and customer focus
* The ability to thrive in a fast-paced environment where change and ambiguity prevalent
* Excellent interpersonal skills and the ability to build relationships with your team and customers
CONDITIONS OF EMPLOYMENT
All MCI Locations
* Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
* Paid Time Off: Earn PTO and paid holidays to take the time you need.
* Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
* Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
* Retirement Savings: Secure your future with retirement savings programs, where available.
* Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
* Life Insurance: Access life insurance options to safeguard your loved ones.
* Supplemental Insurance: Accident and critical illness insurance
* Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
* Paid Training: Learn new skills while earning a paycheck.
* Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
* Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Qualifications Entry-Level
Auto-ApplySupport Technician
Technical internship job in Killeen, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.75 per hour
Salary Range:
0
-
0
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Help Desk Technician
Technical internship job in Temple, TX
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.
Responsibilities:
Provide first-level technical support to end users for various software and hardware issues.
Document all interactions and resolutions in our ticketing system for tracking and future reference.
Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
Continuously learn and stay updated on new technologies and systems relevant to the company's services.
Requirements
Strong passion for technology and helping others with IT issues.
Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
Excellent communication skills and a customer-oriented attitude.
Experience with ticketing systems and remote support tools is a plus.
Ability to work well under pressure and manage multiple tasks simultaneously.
Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
Previous experience in a Help Desk role or customer service experience is highly valued.
Benefits
Competitive base salary.
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Ongoing training and professional development opportunities.
Fast-paced and collaborative work environment with opportunities for career advancement.
Auto-ApplyCall Center Technical Support Representative
Technical internship job in Killeen, TX
LOCATION Killeen, TX JOB TYPE Full-Time & Part-Time POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you tech-savvy and enjoy helping others? Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
Key Responsibilities:
Provide first-level technical support via phone, chat, or email.
Troubleshoot hardware, software, and connectivity issues.
Guide customers through step-by-step solutions.
Document all technical issues and resolutions in the system.
Escalate unresolved issues to higher-level support teams.
Stay updated on product knowledge and technical procedures.
Maintain high customer satisfaction through effective communication.
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Must be 18 years or older.
High school diploma or GED required.
Fluent in English and Spanish.
Basic understanding of computer systems and troubleshooting.
Strong analytical and problem-solving skills.
Excellent communication and customer service abilities.
Previous tech support or IT helpdesk experience is a plus.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
Auto-ApplyComputer Field Technician
Technical internship job in Killeen, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
ED Support Tech
Technical internship job in Temple, TX
The Emergency Department (ED) Technician, under the supervision of Nursing Staff, assists in the provision of emergency care. Performs duties and direct technical care requiring knowledge of basic patient care principles and medical technology.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists in patient care duties. Collects objective data such as vital signs, weight, pulse oximetry reading, pain scale reading, pain scale rating, visual acuity, nutritional intake and output and documents on appropriate forms.
Recognizes and reports abnormal data or findings promptly. Implements Physician, Provider and Nursing orders responsibly and documents interventions according to Hospital protocol.
Provides direct technical care. Assists with mobility, toileting, feeding and other personal care needs.
Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for Laboratory analysis.
Assists or transports patients to and from the department.
Assists in patient education. Comforts patients and family members and responds to their concerns.
Performs clinical coordination activities.
Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care.
KEY SUCCESS FACTORS
Knowledge and understanding of nursing and patient care standards and procedures.
Interpersonal skills required to interact effectively with patients and staff.
Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
Must be able to read, write and follow instructions and flow chart protocols.
Must be able to communicate thoughts clearly; both verbally and in writing.
General computer skills, including but not limited to: using required software applications, data entry, information security, electronic medical documentation, hand held scanning and email.
Corpsman Certificate preferred.
Emergency Medical Technician (EMT) preferred.
BENEFITS
Our competitive benefits package includes the following
* Immediate eligibility for health and welfare benefits
* 401(k) savings plan with dollar-for-dollar match up to 5%
* Tuition Reimbursement
* PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
* EDUCATION - H.S. Diploma/GED Equivalent
* EXPERIENCE - 1 Year of Experience
* CERTIFICATION/LICENSE/REGISTRATION -
Basic Life Support (BLS): BLS or BLS within 30 days of hire or transfer.