Post job

Technical solutions representative full time jobs

- 36 jobs
  • IT Helpdesk / IT Technician / IT Support

    Astreya 4.3company rating

    New Albany, OH

    Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved issues appropriately Adhere to safety protocols and client-specific guidelines End-User Support Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. Troubleshoot and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner. Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined protocols. Hardware Deployment & Recovery Assist with or independently perform workstation deployments, device imaging, and equipment setup. Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines. Ensure accurate labeling, tagging, and asset tracking for all deployed equipment. Inventory & Asset Management Maintain and reconcile inventory of IT equipment and accessories at assigned site. Use asset tracking systems to manage device records, check-ins/outs, and stock levels. Participate in regular audits and support logistics for shipping/receiving hardware. AV & Conference Room Support Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras). Set up and tear down conference room tech for meetings or events. Support room readiness, monitor usage, and report or resolve AV issues. Documentation & Process Compliance Follow documented processes and standard operating procedures (SOPs) for all support tasks. Maintain clear and concise documentation for resolutions, escalations, and asset updates. Adhere to Astreya and client-specific protocols, including change and incident management. Customer Service & Communication Serve as a visible, approachable point of contact for IT-related issues at the site. Communicate effectively with users to understand issues and set clear service expectations. Represent Astreya's service commitment with professionalism and courtesy. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $39k-74k yearly est. 4d ago
  • IT Support Analyst

    Upstart 4.0company rating

    Columbus, OH

    Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team Our IT team manages support, projects, and initiatives for technology at Upstart. From help desk inquiries to onboarding and off-boarding employees, troubleshooting employees' network connections, system and application access, remote connections, and overall computer set-up. As an IT Support Analyst you would play an instrumental role in ensuring that our employees have the technology they need to be successful and productive in their roles. How you'll make an impact: Keep help desk inquiries and requests organized and up to date via internal ticketing system (Jira Service Desk). Onboarding and off-boarding of new employees, temporary employees, vendors, and contractors. Provide IT or application training to employees to ensure they have the technological resources and knowledge of how to use those resources to accomplish their responsibilities. Provide excellent service to internal and external clients; ensuring they feel that their problems are understood and addressed with minimal impact to the clients' productivity. Document support tasks and create processes when needed in order to keep the IT team on the same page with how things are done, and that processes can be repeated or trained to others. Identify technological issue trends to proactively prevent problems and develop processes to resolve. Respond to help desk inquiries in a succinct and meaningful way. Resolve issues with Okta, GSuite, Atlassian, Slack, etc. What we're looking for: Minimum requirements: Have 2+ years of experience in a technical support or customer service environment supporting Mac OS. Have 2+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Jamf), Zoom, and Meraki. You are able to independently perform basic problem determination and root cause analysis regarding network, access, and general IT issues. Have experience or involvement with IT projects or large initiatives. Have proficient understanding of internal and external customer requirements. Have excellent written and verbal communication skills. Are able to work with external vendors for services and support Preferred qualifications: Have strong familiarity with IT Operations and cloud applications. You are able to create new support workflows. Position Location - 5 days a week into Columbus office Time Zone Requirements - This team operates on the East/West Coast time zones. Travel Requirements - This team has regular on-site collaboration sessions. These occur 3 days per Quarter at the San Mateo or Columbus office. If you need to travel to make these meetups, Upstart will cover all travel related expenses. This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Hourly Rate Range$42.93-$58 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $42.9-58 hourly Auto-Apply 60d+ ago
  • Carrier Solutions Representative

    Ease Logistics Services

    Dublin, OH

    Job Details Entry CMH Operations Terminal - Dublin, OHDescription JOB SUMMARY: The Carrier Solutions Representative serves as an integral part of our Carrier Solutions Department and work closely with Senior Regional Leads, Regional Leads, and the EASE Logistics Operations team to manage the company's carrier network in their assigned localities. ESSENTIAL DUTIES • Build and foster relationships with carriers within their assigned localities. • Work as a team to book freight 24+ hours out. • Follow the EASE Logistics process to identify and solve issues quickly and efficiently. • Proactively manage workday tasks by answering phone calls and assisting with consistent communication with carriers/account managers. • Use the established network to offer loads via PNN (Private Notification Network) and Waterfalls. • Clear, consistent, and professional carrier communication is always a top priority. • Recruit qualified carriers to work with EASE Logistics. • Build and maintain relationships with new and existing carriers to effectively support our customers. • Hold carriers accountable for established KPI's. • Use carrier scorecards to manage and monitor carrier performance. • Communicate market conditions that may impact capacity, cost, and service. • Negotiate and manage contracts, terms, and renewals with carriers. • Collaborate with carriers and internal teams on continual improvement initiatives. • Aid in the development of carrier relationships. • Ensure operations are reviewed by the appropriate party before assigning or leaving for the day. • Multitask and provide customer service to carriers and customers alike. • Assist in inbound/outbound phone calls and emails. • Other duties as assigned. PROFESSIONAL • Ability to adapt and work in a fast-paced environment. • Build and foster an environment of teamwork, integrity, and leadership. • Communicate, written and verbal, in a manner that is respectful, professional, and polite. • Demonstrate efficient time management skills by being punctual and reliable. • Keep work station clean and free of clutter. WORK ENVIRONMENT • The physical environment requires the employee to work in an open office setting with regulated temperatures, where many people are on the phone for long periods. PHYSICAL DEMANDS • Sitting or standing at a desk, typing, looking at multiple computer screens, and responding to inbound/outbound phone calls, emails, and instant messages throughout the day. • Occasionally may need to bend, stand, or lift up to 10 lbs. POSITION TYPE AND EXPECTED HOURS OF WORK • This position is full-time. Employees typically work Monday-Friday, typical working hours (with an hour lunch), 40+ hours per week, as business demands. • This role is expected to work outside of typical business hours as business needs dictate. TRAVEL • This position would require minimal to no travel. Employees may travel to work-related conferences, trainings, events, etc. Qualifications Education • High School Diploma or GED required. • A bachelor's degree is preferred. Experience • In lieu of a degree, a minimum of 3 years of related experience • Transportation industry experience is a plus. • Additional related training and certifications will be weighted on a case-by-case basis. Knowledge, Skills, & Abilities • Energetic, relentless, and thriving on hunting for opportunities. • Excellent communicator with a great phone presence. • Constructive problem solver. • Flexible in work hours and adaptable to changing workload. • Proficient in Microsoft Office Suite • Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams. • Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.
    $80k-145k yearly est. 60d+ ago
  • Electrical Technical Expert - Data Centers

    Olsson 4.7company rating

    Columbus, OH

    Arizona - Remote; Arkansas - Remote; Baton Rouge, LA; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Des Moines, IA; Fayetteville, AR; Florida - Remote; Fort Worth, TX; Georgia - Remote; Idaho - Remote; Indiana - Remote; Iowa - Remote; Joplin, MO; Kansas - Remote; Kansas City, MO; Kentucky - Remote; Lincoln, NE; Little Rock, AR; Louisiana - Remote; Loveland, CO; Michigan - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Hampshire - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; North Kansas City, MO; Ohio - Remote; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Tulsa, OK; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** We are seeking an Electrical Technical Expert to join our Data Center team and serve as the subject matter expert on hyperscale, mission-critical campus and facility electrical systems. This role is ideal for someone who thrives in a fast-paced, ever-evolving environment and is passionate about supporting project teams with deep technical expertise. You will be the go-to resource for electrical design strategy, QA/QC oversight, and technical mentorship across high-impact data center projects. Your work will directly influence the reliability, scalability, and innovation of our electrical systems supporting hyperscale clients. **Key Responsibilities** + Serve as the technical lead for electrical systems in hyperscale and/or colocation data center projects, including power distribution, switchgear, UPS systems, and emergency power. + Provide expert-level guidance on design standards, code compliance (NEC, NFPA, IEEE), and commissioning protocols. + Collaborate with project managers, engineers, and external partners to ensure technical excellence and alignment with client goals. + Mentor and support engineering teams, offering technical reviews, troubleshooting, and strategic input. + Lead QA/QC processes and ensure all deliverables meet the highest standards of quality and reliability. + Stay current with emerging technologies and trends in mission-critical infrastructure and integrate them into project strategies. **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well with a team. + Excellent interpersonal and problem-solving skills. + Bachelor's degree in Electrical Engineering and PE License + 12+ years of experience in electrical engineering with a focus on hyperscale data centers or mission-critical facilities. + Proven ability to lead technical design efforts and support multidisciplinary teams. + Strong understanding of medium and low voltage systems, redundancy strategies, and commissioning practices. + Excellent communication and collaboration skills. + Passion for mentoring and developing engineering talent. \#LI-DD1 Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity. Colorado Pay Range $150,000-$236,000USD **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $150k-236k yearly 11d ago
  • Operational Technology Infrastructure Intern

    Nebraska Public Power District 4.8company rating

    Columbus, OH

    Nebraska Public Power District (NPPD) has an immediate opening for an Operational Technology Infrastructure Intern located at the Columbus General Office in Columbus, Nebraska. This intern position will require on-site presence in the Columbus, NE, office and is not eligible for a remote or hybrid working arrangement. Position closes December 18th, 2025, at 11:59 p.m. Central Time. This is a temporary position with a start date to be determined based on student availability. This intern role has the capacity to be part-time during the school year with the expectation of full-time work when school is not is session. This position will report to the OT Infrastructure Supervisor. Position Summary The Operational Technology Infrastructure Intern is an entry-level role designed to provide student interns with a broad range of experiences that support servers and workstations in an Operational Technology environment. The intern will gain hands-on experience working alongside experienced Operational Technology Systems Analysts deploying and maintaining servers and workstations, assisting in monitoring security systems, supporting the development and implementation of security policies and procedures, and working closely with experienced professionals and learning about industry best practices while gaining knowledge on emerging threats in the industry. Education, Training and Experience Applicant must be working toward an associate or bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field. The Intern must be enrolled in an accredited two-year or four-year college/university carrying a minimum of 12 credit hours with a minimum GPA of 3.0. The internship/training must be in the student's field of study. College credit may apply to some internships. Preferred Qualifications: Demonstrates strong problem-solving and troubleshooting skills Highly organized and detail oriented Strong understanding of systems analysis and design as well as database and networking concepts Ability to communicate effectively both orally and in writing Highest level of integrity and honesty with the ability to protect sensitive, confidential information related to security practices Licenses and/or Certifications None required. Essential Duties & Responsibilities Gain exposure to security requirements and the implementation of security controls within servers and workstations. Assist with support of security products including firewalls, switches, endpoint detection and response, vulnerability management, and security information and event management (SIEM) systems. Assist with patching and updating servers and workstations. Interact with professionals from various departments, such as IT, development, and management, to understand the organization's overall security needs and objectives. Learn how to communicate effectively about operational technology and cyber security concepts to both technical and non-technical stakeholders. Receive mentorship and guidance from experienced operational technology professionals who will provide insights and knowledge to help you grow in the field. Stay updated on the latest cyber security trends, threats, and best practices through team discussions, training sessions, and independent research. Apply theoretical knowledge from your coursework to real-world scenarios and challenges. Contribute to improving the organization's operational technology reliability and cyber security posture, which has a direct impact on its operations, data protection, and reputation. Accountable for other duties as assigned. Core Competencies Customer FocusEmployees & Teamwork/Diversity & InclusionIntegrity/ExcellencePublic Service/Environmental StewardshipSafety Salary Information Hourly rate: $24.89 - $28.72 per hour (based on undergrad completion level) Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview. Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District. Nebraska Public Power District is an Equal Opportunity Employer
    $24.9-28.7 hourly 22d ago
  • Help Desk Analyst 2/HDA2 (39574)

    Idealforce

    Columbus, OH

    IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus. Job Description Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus. -Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair; -Installs and configures new computers and software, including peripheral hardware; -Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals; -Diagnoses, troubleshoots, and repairs software and hardware problems; -Closes trouble tickets upon completion of services or resolution of problem; -Performs backup activities and restoration of files on internal servers; -Participates in testing and implementation of new systems and procedures; -Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems; -Requisitions supplies and materials as required; -May provide support for the technology service desk on an as needed basis. Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree. Possession of a valid motor vehicle operator's license. Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences. Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $31k-46k yearly est. 60d+ ago
  • Technician I, GMP Support (Sanitation)

    Forge Biologics

    Columbus, OH

    About Forge At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from idea into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities - all united by one goal: improving lives. If you're driven by purpose and excited to make a tangible impact, this is where your journey begins. Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won't just watch innovation happen - you'll be part of it. Whether you're scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you'll play a key role in bringing hope to patients with genetic diseases. About The Team: The GMP Manufacturing Support Technician performs a wide range of functions crucial to AAV gene therapy production. This position is responsible for cleaning and sanitizing GMP equipment and facilities, stocking supplies, and assisting with tubing set preparation. This is a great opportunity to gain hands-on experience in a regulated manufacturing setting and contribute to the production of life-changing gene therapy products. What You'll Do: Clean and sanitize GMP manufacturing areas and equipment following standard operating procedures (SOPs) and current Good Manufacturing Practices (cGMP) regulations. Assist in tube set preparation under supervision, adhering to specific procedures and documentation practices. Monitor and restock cleaning supplies and consumables, maintaining inventory levels and placing orders as needed. Maintain real-time and accurate documentation; perform the manufacturing review of logbooks, MPR's, and associated documents. Assist in troubleshooting and resolving minor equipment or process-related issues under the guidance of senior team members. Collaborate with cross-functional teams, including GMP Manufacturing, Quality Assurance, Quality Control, and Product Development, to support efficient manufacturing operations. Assist in equipment setup, inventory management, and material requests for cleaning and manufacturing activities. Adhere to strict GMP gowning procedures, including the use of sterile coveralls, boots, hair net, face covering, goggles, and gloves to prevent contamination and ensure compliance with regulatory standards for cleanroom environments. Participate in process improvement initiatives by identifying opportunities to enhance efficiency and compliance. What You'll Bring: High school diploma required. Experience with cleaning and sanitization, equipment setup, or media preparation is preferred. Ability to follow written instructions, such as SOPs or work instructions. Basic computer skills and the willingness to learn new systems. Must be self-motivated, a team player, organized and proactive. Experience in a GMP, manufacturing, laboratory, or cleanroom setting is a plus but not required. Flexibility to work in shifts, including weekends and holidays, as required by manufacturing production schedules. Ability to work in classified cleanroom environments for extended periods while fully gowned in aseptic/sterile PPE attire. Able to lift up to 40 pounds and remain standing or walking for extended periods throughout the shift. Physical Requirements: This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned. Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Forge Your Future with Us What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together. At Forge, your growth matters. We're committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we're proud to see team members grow with us. If you're ready to use your talent to help deliver hope to patients around the world, join us - and be part of something bigger than yourself. We've Got You Covered We take the health and happiness of our employees seriously and are consistently evaluating new ways to make our benefits truly UnFORGEttable. Health, Dental, and Vision insurance that starts on your first day at Forge, with 90% of premiums covered for team members as well as dependents Competitive PTO (plus 14 paid company holidays) Annual bonus for all full-time employees 401(K) company match Onsite gym Fully-stocked kitchen with free food/drinks 12 weeks of paid parental leave - additional discount programs include childcare support & dependent care Employee Assistance Programs Wellness benefits (financial planning services, mental health counseling, employer paid disability) Professional & Personal development resources
    $36k-62k yearly est. Auto-Apply 11d ago
  • Technical Support Specialist - iPad and Laptop Troubleshooting

    Blue Star Partners 4.5company rating

    Columbus, OH

    Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Onsite: 100% onsite with possible offsite visits to support users in client footprint Period: 04/01/2025 - 08/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $20/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Requirements: Must have a valid driver's license and reliable vehicle Scope of Services: The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases: Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access. Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems. Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed. The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution. Role, Responsibilities & Deliverables: Provide Tier I technical support for iPads, laptops, and network connectivity. Diagnose and resolve common technical issues, such as: Network connection failures. Device setup and configuration. Software installation and troubleshooting. User access issues (logins, password resets, permissions). Escalate Tier II issues to higher-level IT teams when necessary. Assist in setting up new devices and ensuring proper functionality before deployment. Work directly with frontline utility workers to ensure seamless access to required tools. Provide in-person support and occasional offsite visits within the assigned footprint. Document resolutions and update knowledge base articles as needed. Collaborate with training teams to support WAM R2 rollout phases. Skills & Experience: 1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting. Strong experience troubleshooting iPads, laptops, and basic networking issues. Ability to quickly diagnose and resolve hardware and software problems. Familiarity with Windows, iOS, and enterprise IT environments. Experience escalating issues to Tier II or higher-level support teams. Strong communication skills-able to explain technical issues to non-technical users. Ability to work independently and travel within the designated region as needed. Education & Certifications: Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred (or equivalent experience). IT certifications (CompTIA A+, ITIL, or similar) are a plus.
    $20 hourly 60d+ ago
  • Intern - Research and Technology (Summer 2026)

    Allied Mineral Products Company Inc. 3.8company rating

    Columbus, OH

    Allied Mineral Products is a leading manufacturer of monolithic refractories worldwide, headquartered in Columbus, Ohio. We are currently seeking a highly motivated and energetic student to participate in our co-op/internship program during the Summer of 2026. As an Intern - Research and Technology, you will collaborate with R&T Engineers or the Analytical Services Supervisor on a research or analytical methods project. The intern will also assist Ceramic Technicians with sample preparation and testing to support ongoing laboratory operations. Key Duties and Responsibilities: * Execute assigned projects under the guidance of an R&T Engineer or the Analytical Services Supervisor. * Assist Ceramic Technicians with batching, casting, firing, and testing of laboratory samples. * Prepare samples for XRF, XRD, or SEM analysis and perform these analyses as directed. * Support engineers and technicians with various tasks as needed to ensure smooth workflow. Qualifications: * Must be at least Sophomore status. * Must have a minimum 2.5 Cumulative GPA (student will be required to provide a current transcript). * Must be available to work at least 40 hours per week for at least 10 weeks. * Must be enrolled in a Bachelors' degree program studying material science, geology, mineralogy or similar discipline. * Must be legally authorized to work in the U.S. without sponsorship. * Dependable and punctual with strong organizational and time management skills. * Proficiency with Microsoft Office applications (Word, Excel, and PowerPoint). * Must demonstrate excellent communication and interpersonal skills. * Ability to follow instructions and work independently or in a team setting. Working Environment: * Research laboratory environment. * Required to follow Allied Mineral Products' Safety & Health policy and wear Personal Protective Equipment (PPE) as appropriate when in certain areas of the research lab or the production plant. Allied Mineral Products Holding, Inc. is an Equal Opportunity Employer/Veterans/Disabled.
    $35k-45k yearly est. 4d ago
  • Industrial Application and Technical Support Specialist

    Mettler Toledo 4.7company rating

    Columbus, OH

    Our Opening and Your Responsibilities The Industrial Product Support Specialist will primarily provide in-depth technical support for the Industrial Business Area products to the North American and Canadian Industrial Sales and Service Channels, including direct and distribution channels, as well as Registered OEMs. The secondary focus will be on offering pre-sale product-focused application support to the same client base. * Technical Support activities including, but not limited to providing in-depth application and technical support for the industrial business area while providing excellent customer service * Adhere to client service level agreements Interfacing with our client base to identify and document functional requirement specifications for applications utilizing our product portfolio * Creation of custom quotations * Create and review technical bulletins, white papers and other documentation * Assist and/or lead product-focused training activities * Assist and/or participate in product introduction, phase in/out activities and other support functions. * Other responsibilities as assigned. What You Need to Succeed * Associates Degree in Engineering or other related technical field of study or equivalent work experience * Three or more years of direct experience with industrial weighing equipment * Two years or more of technical support or technical training experience * Solid verbal (English) communication skills in both small and large group settings * Strong written communication skills in both short and long format documents * Demonstrated success in participating in diverse team environments * Sound analytical and technical troubleshooting abilities * The motivation, adaptability and professional qualities to be able to work in an environment with a minimal amount of supervision and guidance * Senior level requires extensive experience or expertise in multiple product-focused specializations. Our Offer to You * Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire * Tuition reimbursement, employee wellness programs, plus other perks and discounts * Parental and caregiver leave policies * All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits * Global market strength and worldwide leadership in weighing * A brand name that is identified worldwide with precision, quality, and innovation * Thousands of patents, design and innovation awards * A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit *********** Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here. #usind1 For those who prioritize precision, Mettler Toledo is precisely where you belong. Job Reference # 19858 Preferred Location Ohio Columbus Job Type Full-time Legal Entity Mettler-Toledo, LLC 1900 Polaris Parkway Columbus, OH 43240 United States *****************
    $37k-66k yearly est. 60d+ ago
  • eCommerce Technology Summer Internship

    Express 4.2company rating

    Columbus, OH

    About PHOENIX The PHOENIX Internship Program is a 10-week, paid program that offers rising Junior and Senior undergraduates and graduate students the opportunity to work with and learn from experienced professionals while gaining exposure to a multi-brand retail company. The internship program provides hands-on experience in an area of interest and cross-functional collaboration while developing valuable professional skills. PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, ExpressBonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** Spend your summer in style. The Summer 2026 Internship Program takes place from June 1st to August 7th. This internship is located at our Headquarters in Columbus, Ohio. What can you expect from the PHOENIX Internship Program? Workshops to develop professional skills Networking sessions with leaders Cross-functional intern collaboration on group project Group outings, social events and volunteer opportunities Location Name Columbus Corporate Headquarters Responsibilities What will you be working on this Summer? Build an understanding of the relationship between eCommerce and other disciplines in driving online performance for fashion retail Learn to craft eCommerce technical strategies to meet business goals, determining appropriate tactics based on business need Develop new features and functionalities using modern web and mobile technologies or mobile iOS/Android Measure performance and impact of initiatives Assist in development and testing activities, scrubbing defects and identifying software issues Participate in eCommerce meetings Here's what our 2025 eCommerce Technology intern, Vivian, had to say about her summer, “eCommerce is an exciting place to be with how fast-paced everything changes. A highlight of my summer was designing an app feature.” Curious what life as a PHOENIX intern looks like? Get a glimpse into a day in the life of previous intern Ellie. Requirements Available to: Work full-time (40 hours per week) Adhere to our four-days-in-office approach Commit to the entire 10 weeks of the program Availability to work full time (40 hours per week) and adhere to our four-days-in-office approach Preferred GPA at or above 3.2 Want to learn more? View our program guide and search #PHOENIXInterns on LinkedIn to see what last summer's internship experience looked like. Closing An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
    $30k-51k yearly est. Auto-Apply 60d+ ago
  • Service Desk Agent

    Cayuse Holdings

    Columbus, OH

    **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer . + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer in a prompt manner. + Perform first-line troubleshooting for customers by taking ownership of all customer interactions, utilizing appropriate follow-through, and logging all customer interactions for escalated matters. + Mobile telephony and device support. + Video Conference Unit Troubleshooting. + IP Telephony setup and support. + Creation of end user accounts and setting permissions. + Provide end user device management and support, including desktops, laptops, and PDAs. + Navigate using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite of applications, MacOS and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and maintenance, workflow building and editing, custom application deployments and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident Management Team. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Monitor and report on performance of IT systems and services. + Understand and respond to others' using active listening skills and tactful communication. + Communicate direction/resolution at an appropriate technical and business level for the audience using examples and analogies as appropriate to facilitate understanding. + Provide timely feedback to external and internal customers via phone, e-mail, or other forms of communication. + Ensures customer satisfaction through follow-up and special efforts. + Resolve issues following the parameters and guidelines of the client. + Identify potential system problems and escalate to department contact for resolution. + Contributes to the accomplishments of team objectives; works collaboratively as a team member towards solutions; solicits input from other team members; demonstrates respect for the ideas and opinions of others; employs trust and openness. + Assist new employees with training through shadowing opportunities and explanation of work process. + Other duties as assigned. **Qualifications** **Here's What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. + Strong ability to speak with clarity and articulation. + Strong communication skills; both verbal and written. + High degree of comprehension of the issues presented by customers. + High degree of problem solving Internal/External Relationships. + Apply discretion resulting in appropriate/desired resolutions. + Ability to analyze issues and determine root causes and identify appropriate solutions. + Ability to connect and build relationships with customers via virtual methods, phone, and email. + Ability to independently solve problems. + Effective listening skills including the cognitive ability to locate and convey requested information + The ability to successfully handle customer requests and documents in work management tools and applications. + Willingness to take initiative with attention to detail. + Proactive and flexible. + Must have a positive attitude. + Tolerance to deal with difficult customers and stressful situations. + Fluidity to work well in teams as well as independently. + Ability to take phone contacts and answer emails simultaneously. + Ability to navigate common user interface elements, including opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents + Sound analytic and cognitive ability to troubleshoot technical problems. + Speaks with clarity, articulation, and is aware of own non-verbal communication. + Dependable and can be counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress. + Demonstrate ability to learn quickly and thrive in a high-energy team environment. + Must be able to work independently, as well as with a team. + Ability to function in a diverse work environment. + Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint. **Desired Qualifications:** + Associate degree or technical training in Computer Science, Information Systems Management, or equivalent work experience in a related field. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work nights and weekends (M-F 8AM-4:30PM EST training schedule) + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $16.00 /Hr. Submit a Referral (******************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103621_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-16 hourly 4d ago
  • Help Desk Technician

    Astute Technology Management LLC 4.6company rating

    Dublin, OH

    Job Description Department: Services Regular Hours: 40, M-F, 7am to 6pm EST Pay Range: $19.00 to $24.00 Hourly Employment Type: Full-time Exempt Status: Non-Exempt PTO Classification: H1 Supervisory Role: No About Us At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success. Position Overview As a Help Desk Technician, you'll be the first point of contact for our clients' end users -solving problems, sharing knowledge, and making their day easier. You'll work alongside a team that's upbeat, curious, and always ready to jump in. If you enjoy fast-paced work, take pride in helping others, and love figuring things out, this role is a great fit. Key Responsibilities Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported. Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients updated throughout the process. Gather and document incident details during first-level phone support, making sure client needs and expectations are clearly understood and communicated. Follow company guidelines for ticket creation and triage, updating information as needed and ensuring fair distribution of workload among the team. Provide expert support for mobile devices, desktops, laptops (Windows and Mac), and Microsoft 365, including installation, configuration, and troubleshooting. Proactively address hardware, software, network, and printing issues, and facilitate new device setups on client networks. Conduct and document network audits, and maintain up-to-date client infrastructure records. Keep clients informed about the progress of their requests and any changes or outages, ensuring transparency and trust. Qualifications Minimum 2 years' experience in Help Desk or Technical Support. Exemplary customer service skills and a client-first mindset. CompTIA A+ and Network+ (or commitment to complete within 6 months of hire). MTA - Operating, Networking, and Security Fundamentals (or equivalent). Basic network troubleshooting skills. Experience supporting Windows and MacOS environments. Strong communication, active listening, and problem-solving skills. Ability to multi-task, adapt quickly, and work well in a team. Benefits 100% paid employee health care premium 100% paid employee AD&D, STD, and LTD premiums 401(k) or Roth with 4% company match (fully vested on eligibility after 90 days) Low-cost dental and vision coverage Financial assistance for ongoing professional development and training Monthly mobile phone allowance 15 days PTO annually (accrued) and Flex Time 6 paid holidays Free snacks and beverages onsite Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT service across the region.
    $19-24 hourly 5d ago
  • CMM Technology Intern

    McKesson 4.6company rating

    Columbus, OH

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. CoverMyMeds Technology Internship program provides you with an exciting opportunity to have first-hand experience with numerous technology teams within the organization. By applying your education to a real-life working environment, you will receive a solid foundation of experience as a CoverMyMeds intern. The internship program will place candidates on teams aligned to their skillset and career goals across Software Development, Platform, Infrastructure, Data Engineering, Security, and Technology Business Analyst roles. The CMM Intern will assist in the analysis, design, documentations, engineering, and automation of the solutions that we build for our partners, both internal and external. The majority of time will be spent embedded with a team in your particular area of expertise, but the Intern will get numerous mentorship, coaching, and training opportunities as well as a broad exposure to the various technology career opportunities and CMM business areas. Intern Program Details: Paid Internship Full time / 10 weeks Positions will reside in Columbus, Ohio No company-sponsored housing, relocation, student visa or Green Card assistance available This is a hands-on opportunity to gain practical experience in a dynamic, innovative, and growing industry The internship program also provides networking, access to executives, structured performance & coaching Exposure to the following areas: Software Development, Site reliability, Cloud and Database Engineering, and Product Technology Minimum Requirements: Must be currently enrolled in a bachelor's degree program such as Computer Engineering, Computer Science, Electrical or Electronics Engineering and scheduled to graduate in the Spring of 2027 or sooner. Working knowledge of software engineering architecture, best practices, platforms, and technology stacks. A willingness to learn and work across multiple technology stacks based upon team placement and a track record of being able to learn these quickly. Desire to empathetically share and receive feedback and knowledge to help everyone keep improving. Strong planning and organizational skills. Great at communicating technical concepts to non-technical audiences Minimum 3.0 GPA Additional Knowledge and Skills: Willingness to learn, develop, and contribute in a fun, fast-paced environment. Self-starter that brings both interpersonal skills and creative problem-solving skills. Ability to Thrive working closely with a cross-functional team to find solutions collaboratively Strong communication skills to effectively explain your choices during problem-solving We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $16.50 - $27.50 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!
    $16.5-27.5 hourly Auto-Apply 8d ago
  • Technical Support Services Technician

    Fit Technologies 3.8company rating

    Columbus, OH

    The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards for IT support and exemplary client service. PRIMARY RESPONSIBILITIES Build and maintain relationships with clients and other team members. Perform software/hardware upgrades. Install, maintain, and repair, desktop hardware, network equipment and PC peripherals. Maintain daily service calls and meet requested SLA time frames based on client expectations. Provide detailed progress updates in a timely and accurate manner. Perform routine maintenance following company and vendor standards. Work to ensure physical cabling infrastructure meets desired standards. Participate in equipment liquidations. KNOWLEDGE AND SKILL REQUIREMENTS Display a professional, reliable, trustworthy, and positive demeanor. Possess ability to troubleshoot, diagnose and solve problems as well as document all steps taken for resolution including use of an internal ticketing system. Possess ability to relay technical information and instruction (written and verbal) to clients with varying ranges of technical knowledge and background. Have organizational skills with strong orientation to detail and ability to follow-through on tasks. Understand varying versions of Microsoft Windows, Active Directory, Microsoft 365, and Group Policy. Have experience with Microsoft Office applications. Comprehend networking protocols and concepts such as TCP/IP addressing, and VLANS. Be familiar with network-based PC operating system deployment. Possess ability to maintain confidentiality of information accessed, processed, or stored. A+, Network+, MTA, MCSA certifications are desirable. Able to: work and adapt in an evolving-priority environment. follow processes and protocols. meet deadlines and to manage multiple tasks simultaneously. ensure physical cabling meets desired standards. learn software tools/applications (e.g., asset tracking and ticketing system) WORKING CONDITIONS + REQUIREMENTS Working conditions are normal for an office environment and will require: Reliable transportation, valid driver's license, and valid vehicle insurance. Local travel and occasional travel to other parts of Ohio or out of state. May require occasional evening and weekend work. Must be able to lift/carry 50lbs. May occasionally require work weeks over 40 hours. APPLICATION To apply, submit an application online through our Career Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with 160+ staff supporting clients throughout Ohio and in metropolitan areas in 30+ states across the country. FIT Technologies offers a comprehensive benefits package including: Health, dental, vision, life insurance Paid time off and paid holidays Paid Parental Leave Employee Stock Ownership Plan 401(k) with match Dependent Care FSA To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco/vape users. FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran's status, sexual orientation, gender identity or gender expression.
    $30k-44k yearly est. Auto-Apply 60d+ ago
  • Technical Support Representatives

    Opportunities To

    Hilliard, OH

    MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We are currently seeking energetic TECHNICAL SUPPORT REPRESENTATIVES who are passionate about customer service and skilled in turning technical expertise into sales opportunities. We offer both full-time and part-time availability between the hours of 9 AM and midnight Monday-Saturday and 11 AM to 9 PM Sundays at our Corporate Office Contact Center, with openings for bilingual Spanish-speaking representatives as well. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. Join our high-spirited team with contests, parties, and more! Plus, receive top-tier training to enhance your skills and grow your career. Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you! MAJOR RESPONSIBILITIES Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. Maintain a general understanding of current consumer electronic devices and technology. Identify customers' needs, clarify information, qualify issues, and offer solutions. Personalize support to improve customer satisfaction. Accurately document all customer contacts and enter them into the appropriate database. Develop and maintain effective working relationships to ensure teamwork. Meet personal/team goals. Flexibility to work some during the weekends is highly desirable. EDUCATION & EXPERIENCE: High School diploma with one year related experience in a customer service or related role preferred. Skilled at listening and problem-solving. Strong verbal and written communication Bi-lingual Spanish-speaking candidates are encouraged to apply. Proficient typing skills are needed. Able to multitask while setting priorities. Adjust and adapt to unique customer types. Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates Benefit Coverage for Regular Full-Time Associates Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $30k-40k yearly est. 60d+ ago
  • TECHNICAL SUPPORT REPRESENTATIVES

    Micro Center 4.7company rating

    Hilliard, OH

    MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We are currently seeking energetic TECHNICAL SUPPORT REPRESENTATIVES who are passionate about customer service and skilled in turning technical expertise into sales opportunities. We offer both full-time and part-time availability between the hours of 9 AM and midnight Monday-Saturday and 11 AM to 9 PM Sundays at our Corporate Office Contact Center, with openings for bilingual Spanish-speaking representatives as well. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. Join our high-spirited team with contests, parties, and more! Plus, receive top-tier training to enhance your skills and grow your career. Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you! MAJOR RESPONSIBILITIES * Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a general understanding of current consumer electronic devices and technology. * Identify customers' needs, clarify information, qualify issues, and offer solutions. * Personalize support to improve customer satisfaction. * Accurately document all customer contacts and enter them into the appropriate database. * Develop and maintain effective working relationships to ensure teamwork. * Meet personal/team goals. * Flexibility to work some during the weekends is highly desirable. EDUCATION & EXPERIENCE: * High School diploma with one year related experience in a customer service or related role preferred. * Skilled at listening and problem-solving. * Strong verbal and written communication * Bi-lingual Spanish-speaking candidates are encouraged to apply. * Proficient typing skills are needed. * Able to multitask while setting priorities. * Adjust and adapt to unique customer types. * Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * Benefit Coverage for Regular Full-Time Associates * Esteemed Vendor & Company Job Training * Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast
    $30k-37k yearly est. 52d ago
  • AMRE Technician Intern

    Cencora, Inc.

    Lockbourne, OH

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details As an AMRE Technician Intern at Cencora, you will have the opportunity to apply your academic knowledge in a hands-on, real-world environment focused on maintaining operational excellence within our distribution centers. Our aim is to develop the next generation of supply chain leaders who will contribute to our growth in a rapidly evolving industry. During our 10-week summer program, you will work closely with a mentor, gaining valuable experience in the maintenance and troubleshooting of equipment and systems. You will learn to perform routine inspections, preventive maintenance, and repairs, while enhancing your technical skills and understanding of safety protocols. At the end of the summer, you will present your key accomplishments and insights to the Leadership Team, showcasing the contributions you made and the skills you developed throughout your internship. Interns are expected to be onsite at one of our distribution centers listed below. Start Date: June 8, 2026 End Date: August 14, 2026 Locations: Lockbourne, OH Below are some of the activities in which you can expect to participate. Responsibilities: * Learn about maintenance and reliability principles as they apply within the distribution center. * Learn effective preventative maintenance plans and schedules for all facility equipment and systems, contributing to overall operational efficiency. * Learn the importance of safety protocols related to team members and equipment within the distribution center. * Diagnose error conditions related to Materials Handling Equipment and Automated Picking Systems occurring in the Distribution Center and perform necessary repairs. * Oversee maintenance, modifications, and system upgrades of Materials Handling Equipment and Automated Picking System controls to enhance performance. * Assess the efficiency of materials handling equipment and automated picking systems, recommending and implementing necessary modifications as required. * Perform routine preventive maintenance tasks to ensure continued productivity of warehouse operations and minimize downtime. * Learn the Enterprise Asset Management (EAM) system by documenting repairs required and performed on equipment in the Distribution Center. * Participate in the inventory of spare parts, ensuring that necessary components are available to support maintenance activities. * Perform related duties as assigned, demonstrate adaptability and a willingness to take on new challenges within the maintenance team. Qualifications: * This is an entry-level position requiring 0-3 years of related experience with progressive responsibilities or a combination of education and experience. * Completion of an associate degree program, trade program, or equivalent combination of experience and education is preferred, but not required * Basic experience in electrical, pneumatics, hydraulics, and mechanical systems. * Basic understanding of automated systems, equipment and overall theory of operation * Must not require sponsorship to work in the US now or in the future Skills and Knowledge: * Repair Knowledge: Learn the basics of repair tasks related to warehouse operations, design, and systems, with a focus on process improvement and standardization. * Communication Skills: Develop excellent oral and written communication abilities, collaborating with colleagues and cross-functional teams while learning to translate technical information for diverse audiences. * Attention to Detail: Cultivate meticulous attention to detail and a commitment to quality and safety in all maintenance tasks. * EAMS Proficiency: Gain proficiency in using Enterprise Asset Management Systems (EAMS) and understanding technical documentation practices. * Mechanical Comprehension: Learn to read and interpret mechanical drawings, blueprints, and piping diagrams. * Problem-Solving Skills: Develop basic problem-solving skills to effectively address maintenance-related challenges. * Organizational Skills: Enhance organizational abilities, learning to balance multiple tasks simultaneously. * Discretion and Sensitivity: Understand the importance of tactful discretion when handling difficult or sensitive information. * Persuasive Communication: Learn to communicate effectively to establish rapport and understanding with both technical and non-technical audiences. * Issue Resolution: Gain skills to resolve issues efficiently and effectively, identifying the appropriate level of detail and effort for assigned tasks. * Software Proficiency: Acquire proficiency in basic software applications, including Microsoft Office Suite, to support documentation and reporting tasks. * Engineering Principles Knowledge: Build foundational knowledge of architectural, mechanical, electrical, plumbing (MEP), and industrial engineering principles, including relevant industry regulations (e.g., ISO, CE, UL, OSHA, ANSI) What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Drug Corporation
    $34k-52k yearly est. Auto-Apply 30d ago
  • AMRE Technician Intern

    MWI Animal Health

    Lockbourne, OH

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details As an AMRE Technician Intern at Cencora, you will have the opportunity to apply your academic knowledge in a hands-on, real-world environment focused on maintaining operational excellence within our distribution centers. Our aim is to develop the next generation of supply chain leaders who will contribute to our growth in a rapidly evolving industry. During our 10-week summer program, you will work closely with a mentor, gaining valuable experience in the maintenance and troubleshooting of equipment and systems. You will learn to perform routine inspections, preventive maintenance, and repairs, while enhancing your technical skills and understanding of safety protocols. At the end of the summer, you will present your key accomplishments and insights to the Leadership Team, showcasing the contributions you made and the skills you developed throughout your internship. Interns are expected to be onsite at one of our distribution centers listed below. Start Date: June 8, 2026 End Date: August 14, 2026 Locations: Lockbourne, OH Below are some of the activities in which you can expect to participate. Responsibilities: · Learn about maintenance and reliability principles as they apply within the distribution center. · Learn effective preventative maintenance plans and schedules for all facility equipment and systems, contributing to overall operational efficiency. · Learn the importance of safety protocols related to team members and equipment within the distribution center. · Diagnose error conditions related to Materials Handling Equipment and Automated Picking Systems occurring in the Distribution Center and perform necessary repairs. · Oversee maintenance, modifications, and system upgrades of Materials Handling Equipment and Automated Picking System controls to enhance performance. · Assess the efficiency of materials handling equipment and automated picking systems, recommending and implementing necessary modifications as required. · Perform routine preventive maintenance tasks to ensure continued productivity of warehouse operations and minimize downtime. · Learn the Enterprise Asset Management (EAM) system by documenting repairs required and performed on equipment in the Distribution Center. · Participate in the inventory of spare parts, ensuring that necessary components are available to support maintenance activities. · Perform related duties as assigned, demonstrate adaptability and a willingness to take on new challenges within the maintenance team. Qualifications: · This is an entry-level position requiring 0-3 years of related experience with progressive responsibilities or a combination of education and experience. · Completion of an associate degree program, trade program, or equivalent combination of experience and education is preferred, but not required · Basic experience in electrical, pneumatics, hydraulics, and mechanical systems. · Basic understanding of automated systems, equipment and overall theory of operation · Must not require sponsorship to work in the US now or in the future Skills and Knowledge: · Repair Knowledge: Learn the basics of repair tasks related to warehouse operations, design, and systems, with a focus on process improvement and standardization. · Communication Skills: Develop excellent oral and written communication abilities, collaborating with colleagues and cross-functional teams while learning to translate technical information for diverse audiences. · Attention to Detail: Cultivate meticulous attention to detail and a commitment to quality and safety in all maintenance tasks. · EAMS Proficiency: Gain proficiency in using Enterprise Asset Management Systems (EAMS) and understanding technical documentation practices. · Mechanical Comprehension: Learn to read and interpret mechanical drawings, blueprints, and piping diagrams. · Problem-Solving Skills: Develop basic problem-solving skills to effectively address maintenance-related challenges. · Organizational Skills: Enhance organizational abilities, learning to balance multiple tasks simultaneously. · Discretion and Sensitivity: Understand the importance of tactful discretion when handling difficult or sensitive information. · Persuasive Communication: Learn to communicate effectively to establish rapport and understanding with both technical and non-technical audiences. · Issue Resolution: Gain skills to resolve issues efficiently and effectively, identifying the appropriate level of detail and effort for assigned tasks. · Software Proficiency: Acquire proficiency in basic software applications, including Microsoft Office Suite, to support documentation and reporting tasks. · Engineering Principles Knowledge: Build foundational knowledge of architectural, mechanical, electrical, plumbing (MEP), and industrial engineering principles, including relevant industry regulations (e.g., ISO, CE, UL, OSHA, ANSI) What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated CompaniesAffiliated Companies: AmerisourceBergen Drug Corporation
    $34k-52k yearly est. Auto-Apply 31d ago
  • IT Solutions Specialist

    Lifewise Academy Support Center

    Hilliard, OH

    About Us Decades ago, our nation systematically removed Bible education from the public school day. LifeWise Academy is bringing it back. Under a little-known Supreme Court ruling, LifeWise empowers communities to provide Bible education for their public school students DURING SCHOOL HOURS. Tens of thousands of public school students attend LifeWise Bible classes each week. About You You love Jesus. You love kids. You love finding solutions. With a thorough attention to detail, you love seeing a problem come to resolution. The process of collaborating, researching and brainstorming with a team excites you, and your critical thinking skills are key to finding creative solutions. You are able to understand big picture concepts quickly and can apply those concepts throughout the entirety of a project. At the end of the day, you are efficient, meticulous, creative and team oriented. Most importantly, you know this isn't just your career. It's a chance to do something meaningful. A chance to serve others. And a chance to make a life-changing impact on students with the Gospel. About the Job We are looking for a gospel-centered, highly motivated and detail-oriented Solutions Specialist to join our team. This full time position will operate in a hybrid capacity out of our Hilliard, OH office and focus on using our existing and future software to build solutions. Job Responsibilities Collaborate with team members to develop processes to meet the needs of the organization Respond to questions regarding existing products and solutions Coordinate and effectively communicate questions and courses of action with internal IT staff Establish and maintain cross-divisional relationships to fully understand what solutions meet each division's needs Identify and effectively relay fixes both internally to the IT division, but also externally to other divisions based on personal analysis and research Use existing form-building software to modify, maintain and build forms across multiple divisions Troubleshoot technical issues to keep operations running smoothly Participate in modifying current software configuration and correcting errors, while actively seeking opportunities for product improvement and greater efficiency Answer IT questions and support tickets related to Salesforce and other online platforms Build and manage Salesforce dashboards and reports Attend weekly cross-divisional meetings to gain a full understanding of processes, needs, issues and working projects Qualifications and Experience A mature personal Christian faith consistent with the LifeWise Academy Statement of Faith Possess an ever-evolving understanding of SAAS functionality (required) Excellent verbal and written communication skills (required) Advanced ability to anticipate, diagnose, and problem solve Ability to work with and effectively communicate with a team (required) Bachelor's degree in a related IT field (preferred) At least 3 years experience working in Salesforce (preferred) Willing to travel to Hilliard, OH once a week for in person work Salary and Benefits From $70,000 per year Medical, dental, and vision coverage for qualified employees Retirement plan, including employer match Unlimited PTO for qualified employees Every member is asked to complete a background check once every 3 years.
    $70k yearly 60d+ ago

Learn more about technical solutions representative jobs