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Technical solutions representative vs junior technician

The differences between technical solutions representatives and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical solutions representative and a junior technician. Additionally, a technical solutions representative has an average salary of $119,918, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a technical solutions representative include broadband, customer issues and customer contacts. The most important skills for a junior technician are customer service, HVAC, and fall protection.

Technical solutions representative vs junior technician overview

Technical Solutions RepresentativeJunior Technician
Yearly salary$119,918$39,417
Hourly rate$57.65$18.95
Growth rate10%10%
Number of jobs121,389103,780
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 34%
Average age4242
Years of experience22

Technical solutions representative vs junior technician salary

Technical solutions representatives and junior technicians have different pay scales, as shown below.

Technical Solutions RepresentativeJunior Technician
Average salary$119,918$39,417
Salary rangeBetween $78,000 And $184,000Between $26,000 And $57,000
Highest paying City-Alexandria, VA
Highest paying state-New York
Best paying company-Citi
Best paying industry-Technology

Differences between technical solutions representative and junior technician education

There are a few differences between a technical solutions representative and a junior technician in terms of educational background:

Technical Solutions RepresentativeJunior Technician
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 34%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Technical solutions representative vs junior technician demographics

Here are the differences between technical solutions representatives' and junior technicians' demographics:

Technical Solutions RepresentativeJunior Technician
Average age4242
Gender ratioMale, 66.2% Female, 33.8%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 15.9% Asian, 12.2% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technical solutions representative and junior technician duties and responsibilities

Technical solutions representative example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Provide support to clients who are using services via VPN and Citrix environments.
  • Support remote login to VPN sites.
  • Grant access to Citrix web portals.
  • Assist with software testing of LAN applications.
  • Help customers troubleshoot and resolve their printer's hardware issues.
  • Show more

Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
  • Show more

Technical solutions representative vs junior technician skills

Common technical solutions representative skills
  • Broadband, 26%
  • Customer Issues, 9%
  • Customer Contacts, 8%
  • Post Sales, 5%
  • Technical Support, 5%
  • Customer Service, 3%
Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%

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