Technical support representative jobs in Hawaii - 612 jobs
Customer Service and Sales Representative
HMSA 4.7
Technical support representative job in Kapolei, HI
Performance
Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities.
Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members.
Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals.
Protect HMSA's market share through the successful renewal and retention of assigned accounts.
Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing.
Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans.
Support phone inquiries for senior plan sales during annual enrollment period.
Meet goals, sales and retention quotas, and minimum activity standards.
Relationships
Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers.
Coordinate problem solving associated with group and member inquiries.
Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed.
Expand relationships with groups through the sale of new products.
All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events.
Administrative
Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
$40k-45k yearly est. 1d ago
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Lead Technical Operations Specialist
General Dynamics Mission Systems 4.9
Technical support representative job in Wahiawa, HI
Basic Qualifications
Bachelor's degree in a related specialized area or field or equivalent is required plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS:
Department of Defense Top Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
At General Dynamics Mission Systems, we create the technologies, products and services that help our nation's heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what's possible. Here you'll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge?
We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar space and everything in between.
The Lead Tech Operations Specialist will provide monitoring, statusing and maintenance of network operations, to include switching equipment, radio equipment and data communications equipment. They will be responsible for the operations of the watch floor and all processes and procedures for the watch floor. They'll be the primary point of contact for administrative communication between other function area groups as well as leadership. Utilizing your sound technical competency, you'll participate in the strategic planning for new project(s), developing creative applications and providing effective mentoring for team members.
What you'll experience:
Technologies that aren't just top-notch, they're often top-secret
A team of bold thinkers committed to exploring what's next
Opportunities to gain new knowledge - as it's discovered
What you bring to the table:
A Bachelor's degree in a related specialized area or field or equivalent plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience
Extensive knowledge of communications systems and network operations
Strong technical competence in monitoring, fault management and fault isolation of systems or networks
Solid knowledge in the technical application of network management systems and corresponding tools such as HP Openview GUI interface, Linux and Windows OS and REMEDY (or equivalent) based trouble reporting and tracking
Ability to utilize your influence to obtain internal resource, commitment and support
What sets you apart:
Seasoned professional able to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity
Solid communication skills to interface with customers on the system or network
Commitment to ongoing professional development
#CJ1
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $101,357.00 - USD $109,672.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$101.4k-109.7k yearly Auto-Apply 6d ago
Electronic Classroom Technician Support Specialist (Specialist IV)
G2It
Technical support representative job in Hawaii
Electronic Classroom TechnicianSupport Specialist (Specialist IV)
We are seeking an Electronic Classroom TechnicianSupport Specialist (Specialist IV) to provide immediate support for training operations in Pearl Harbor, HI. The selected candidate will ensure classroom systems and networks remain fully operational to support mission-critical training environments.
Responsibilities (may include but are not limited to):
Ensure student training infrastructure is functional and available.
Configure and manage Active Directory (AD) accounts.
Provide customer support by resolving issues through system monitoring and performance management.
Identify problem areas and propose opportunities for improvement within mission-critical networks.
Analyze system metrics, interpret data, and communicate findings effectively.
Manage users, systems, and computers in an enterprise network environment.
Minimum Education
High School Diploma or equivalent.
Years of Experience
Minimum of 3 years of relevant experience.
Minimum Qualifications
Experience in Electronic Documentation, System Administration, Network Administration, and Database Administration.
Ability to perform standard IT functions across assigned technology areas.
Familiarity with connectivity, interoperability, operational readiness, and system compliance maintenance.
Hands-on experience with system and hardware/software administration and integration.
Skilled in routine maintenance tasks, including break/fix support, backup/recovery operations, and inventory or asset management.
Minimum Certification
CompTIA Security+ or equivalent certification.
Security Clearance
Must possess an active or interim DoD Secret clearance.
Preferred Qualifications
Bachelor's degree in Information Technology, Computer Science, Physical Science, Mathematics, or Graphic Design.
Experience with multi-media systems support and COI (Community of Interest) network operations.
Familiarity with local group policy management, file share, system, and account administration.
Experience with configuration/change management and lifecycle support.
Proficiency in workstation/server hardware installation, maintenance, and troubleshooting.
Knowledge of system development, software maintenance, and cyber defense compliance.
Ability to provide on-site service center support in a fast-paced environment.
$32k-46k yearly est. Auto-Apply 60d+ ago
Help Desk Technician - Maui, HI
Evocative
Technical support representative job in Maili, HI
VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime.
The Help Desk Technician has a responsibility to provide "outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate.
RESPONSIBILITIES:
* Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs.
* Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures
* Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met
* Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users
* Provide remote technicalsupport via phone/ remote app/ email, and other means of communication
* Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations
* Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions.
REQUIREMENTS:
Knowledge & Skills
* Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired.
* Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing.
* Basic knowledge of safety issues associated with electrical equipment is required.
* Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds.
Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position.
Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-46k yearly est. 22d ago
IT Field Service Technician
Honolulu Academy of Arts 4.2
Technical support representative job in Urban Honolulu, HI
Under the direction of the Head of Information Technology, the IT Field Service Technician provides advanced, hands-on support for the museum's physical technology infrastructure across all locations. This role installs, maintains, and troubleshoots structured cabling, audio/video systems, exhibition technology, and other network-connected hardware.
The technician ensures operational continuity on coverage days, including monitoring for and addressing urgent IT tickets submitted on weekends.
The Field Service Technician also supports physical systems upgrade projects by assisting in cabling pathway planning, IDF configurations, and other pre-installation preparations. The technician applies knowledge of the Museum's physical cabling architecture, pathways, and constraints to guide successful installations.
This is a temporary, part-time position lasting one to six months depending on project duration.
The Honolulu Museum of Art:
Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.
To learn more about HoMA, please visit our website.
Minimum Qualifications
A Bachelor's Degree in Computer Science or related field or at least five years of comprehensive related experience.
Strong understanding of TCP/IP networking and basic network infrastructure components.
Familiarity with network infrastructure, fiber optic cable handling, and basic fiber diagnostics.
Proficiency in Cat5/6 installation, termination, testing, and labeling.
Experience supporting AV equipment such as projectors, displays, media players, and speakers.
Experience with Windows, mac OS, tablets, and peripherals.
Strong verbal and written communication skills.
Ability to work weekends and respond to system outages during off-duty hours.
Experience in designing and wiring layouts for offices/rooms.
Familiarity with IT ticketing systems and equipment inventory management.
Honesty, integrity, and a strong work ethic supported by commitment, enthusiasm, and follow-through.
Ability to work within and support a diverse community of visitors, artists, and employees.
Desired Qualifications
Experience with museum exhibition technology
Familiarity with Point-of-Sale troubleshooting.
Familiarity with Wi-Fi network topography and troubleshooting.
Experience with UniFi or Cisco networking environments.
Experience with network enclosure/rack organization, patch panel layout, and cable management.
Experience in a museum, arts and culture, or nonprofit organization with multiple worksites.
Understanding of and dedication to advancing the Honolulu Museum of Art's identity, vision, and values.
Essential Duties
Provides weekend/off-hours coverage by triaging and resolving urgent IT issues, including critical hardware, networking, exhibition, and environmental system incidents. Documents actions and hands off follow‑up tasks to other IT staff.
Installs, maintains, and troubleshoots physical IT systems across museum locations, including structured cabling, AV devices, sensors, and other network‑connected hardware
Maintains organized and properly managed cabling inside racks and network enclosures, including labeling, routing improvements, and removal of obsolete cabling.
Supports planning and preparation for infrastructure projects, including network enclosures, cable‑pathway planning, and equipment staging.
Configures and maintains exhibition and event technology in collaboration with IT, Installations, and Curatorial teams
Diagnoses and repairs hardware devices such as AV units, desktops, laptops, workstations, and peripherals.
Maintains accurate documentation of cabling, device locations, and network information; coordinates with IT team on infrastructure needs.
Demonstrates a commitment to fostering cultivating, and preserving a culture of inclusivity, diversity, equity, and accessibility through respectful communication and cooperation with others, continuous training, and the modeling of inclusive behaviors.
In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen and promoting a culture of belonging that embraces the contributions of all staff.
Other duties as assigned.
Compensation
The Honolulu Museum of Art is committed to practicing salary transparency. The wage for this position is $35.00 per hour. Please note that pay range information is a general guideline only. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. Temporary employees are eligible for the following museum benefits:
Shop, Museum Café, and Art School discounts
Onsite parking provided
Temp employees may be eligible for medical insurance coverage if they work 4 consecutive weeks at 20 hours or more.
Working Conditions and Atmosphere:
Ability to operate general office equipment including computers, copiers, printers, etc. Ability to lift, carry, push, pull, up to 25 pounds of general office material or equipment. Ability to work some evening and weekend hours.
The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.
EEOC Statement:
HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record (except as legally applicable), citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is prohibited.
HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ community.
$35 hourly Auto-Apply 7d ago
Security Technology Specialist
LiliʻUokalani Trust
Technical support representative job in Kailua, HI
Job Purpose: Provides safety for beneficiaries, families, staff, and visitors and protects Keahuolū facilities and land assets. The Security Technology Specialist is responsible for leading the technological aspects of security and surveillance at Keahuolū. Leads the after-hours monitoring of surveillance equipment and alarm systems, serving as the first point of contact to foster safety and security for LT Property, teammates, and visitors after hours. Patrols facilities and grounds and reports on any suspicious and/or illegal activity on LT property. Collaborates with the Risk & Compliance team to generate report(s) about trespasses, solutions, and other security-related efforts.
Essential Responsibilities:
Serves as the lead for drone patrols of undeveloped and developed lands, facilities, and grounds of Liliʻuokalani Trust (LT), seeking to identify potential fire, safety or health hazards, trespassers, property damage or other potentially dangerous, hazardous, suspicious or illegal conditions/activities.
Conducts regular inspections on all security technology, drones, and surveillance equipment.
Maintains an inventory of security technology, drones, and surveillance equipment.
Conducts security surveillance and patrols by foot, road vehicles, off-road vehicles and drone as required
Collaborates and communicates with Kīpuka Kona and external groups to effectively resolve security related issues.
Reports and coordinates with county/state agencies for abandoned vehicle removals.
Patrols Liliʻuokalani Trust (LT) undeveloped and developed lands, facilities, and grounds by vehicle and foot to identify potential fire, safety or health hazards, trespassers, property damage or other potentially dangerous, hazardous, suspicious or illegal conditions/activities.
Escorts trespassers, loiterers, and other unauthorized persons off properties. Issues trespass notices when warranted by circumstances.
Enforces campground rules by educating campers on the Trust's stewardship practices.
Secures LT property to ensure the public's safety.
Identifies and locates illegal dumping or trespasser litter using security technology and drone.
Removes and cleans up illegal dumping or coordinates with maintenance team for removal.
Responsible for the opening and closing of Kona International Marketplace.
Writes daily activity logs and incident reports and sends to appropriate staff for resolution/record keeping.
Conducts investigations and prosecutions with the district attorney, police, federal authorities and the courts as necessary.
Serves as a community liaison with outside organizations, such as fire department, police department, mutual aid societies, and rescue teams, etc.
Other Duties:
Reviews list of authorized campers and campers' vehicles. Must be on call to respond to emergencies and alarms. Effectively takes immediate action to intervene whenever conditions exist that pose an immediate threat to life or health, or pose a threat of damage to property, buildings, and/or equipment. Supports Kīpuka Kona Programs for various program needs.
Qualifications:
High school diploma or equivalent work experience.
Bachelor's degree in Risk Management, Law Enforcement, or related field preferred.
Valid Hawaii driver's license and ability to maintain Hawaii Security Guard certification.
FAA Remote Pilot Certification (Part 107) preferred; candidates without certification must be willing and able to obtain it.
Experience in security, military police, or law enforcement involving public contact preferred.
Experience with security surveillance systems, technology, and drone operation preferred.
Data management skills preferred.
Ability to provide a driving record that meets organizational standards.
Working knowledge of safety codes, OSHA, EPA, state health regulations, hazardous materials, workplace laws, and emergency preparedness preferred.
Ability to apply first responder techniques, including emergency first aid (e.g., CPR).
Ability to work irregular hours, including nights, holidays, weekends, and on-call shifts.
Proficiency with computers and Microsoft Word.
Job Competencies:
Experienced in security surveillance systems, technology, and drone operation.
Communicates clearly and concisely, both orally and in writing.
Strong problem-solving and conflict mediation skills in the field.
Exercises sound judgment in safeguarding confidential or sensitive information.
Demonstrates accountability and responsibility in all tasks.
Makes independent decisions using good judgment and common sense.
Applies practical judgment and discretion when making decisions, ensuring alignment with best practices and team goals.
Travel Requirements:
In alignment with our organizational competencies of Alu Like I ka Hana (Teamwork) and Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement), this position will require occasional travel across the island, inter-island, and out-of-state depending on the needs of the team and the organization. While travel may not always be a need, the ability to travel when required remains a crucial aspect of this position in order to successfully contribute to our concerted efforts to carry out our Queen's legacy.
This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time
Organization Competencies:
Alignment with Queen's legacy: Understanding and appreciation of Queen Liliʻuokalani's story, her legacy and the Hawaiian Culture is foundational to staff's commitment to working with our Hawaiian children, families and communities. Demonstrates respect for and appreciation of Hawaiian values history, and culture, understanding its implication in one's work, in fostering meaningful relationships, and in embracing the community served.
Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement.
Ho`ike i na Mana`o Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.
No'ono'o loi (Critical Thinking and Problem Solving): Actively and skillfully understands, conceptualizes, applies, analyzes, synthesizes, and/or evaluates information and develops and supports fact-based analyses and recommendations
Ho'o kumu a'e or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving.
Pilina Ho`ohana a me ka Hana Hilina`i (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward.
Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives.
Ho`onui I ka `Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.
Mental and Physical Demands:
The physical demands & work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Ability to walk, stand, sit, kneel, push, stoop, crawl, twist, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs and ladders, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs. and over, perceive depth, operate motor equipment. Mentally alert, emotionally stable and physically fit in order to cope with emergencies.
Conditions include working inside and outside, working around machines and electronics with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, excessive heat, cold, humidity, dampness and chill, dry atmosphere, excessive or intermittent noise, constant noise, dust, slippery or uneven walking surfaces, working at heights, using chemical agents and traveling by UTV or vehicle.
Terms and Conditions of Employment:
As a condition of employment, employee will be subject to LT's policies and procedures.
Job Title: Security Technology Specialist
Reports to: Director, Natural Assets & Operations
FLSA Status: FT; Exempt
Aligned Executive: VP, Real Estate
Kīpuka: Kona
Department: Āina
$55k-69k yearly est. 10d ago
Information Technology Support Associate
National Optical Astronomy Observatory
Technical support representative job in Hilo, HI
The Information Technology Support Associate works onsite and forms part of the globally distributed End-User Support team, supporting all day-to-day operational requests. The Information Technology Support Associate also assists in the design, build, implementation, and maintenance of NOIRLab's information technology systems and operations, including ticket handling, system documentation, end-user hardware and software deployment, and general support. This position requires the ability to assess and assist customers with organizational needs. Provides the primary IT end-user support, responding to helpdesk tickets and interacting directly with NOIRLab Staff
Essential Functions
* Assists with testing and validation of system designs and enhancements.
* Contributes to the design and definition of standards, processes, and procedures by which NOIRLab's information technology systems conform and operate.
* Provides primary support via service desk platform for Linux, Mac, and Windows end-user computers, video conferencing equipment and rooms, and initial support for virtualization, network, and storage systems.
* Assists in defining end-user equipment standards and follows through on purchasing and delivering end-user devices that adhere to those standards.
* Supports execution of initiatives in system capacity planning, performance analysis, and tuning.
* Provides project assistance with consultation and execution of delivering technological innovation to the observatory and/or support successful and sustainable ongoing operations.
* Possesses an awareness and knowledge of new technologies, systems, methods, and processes and channels this information throughout ITOps to pursue system innovation, efficiency, stability, and scalability.
* Assists with technical documentation of system designs and architecture.
* Utilizes processes, procedures, checklists, best practices, and presentations. Observes change/configuration control systems.
* All AURA employees are responsible for the proper management and control of all AURA property within their work area, whether assigned to them or someone else. This responsibility includes reporting any known missing, stolen, or non-working property in their work area to their supervisor or the AURA Property Officer.
* Responsible for ensuring compliance with government award terms and conditions assigned to this position or subordinates of this position.
Other Functions
* Other duties as assigned
Requirements
* Bachelor's degree in computer science, related field, or equivalent experience.
* 2-3 years of experience in enterprise-scale information technology support (Linux, Mac, Windows, virtualization, network, and storage systems).
* Should possess current professional/technical certifications in support of their primary disciplines (ITIL, CompTIA, CCST)
* Experience with customer service desk systems and methodologies.
* Working knowledge of enterprise-scale storage, virtualization, and networking technologies and the ability to provide related support and integration.
* Knowledge of industry-standard platforms and the ability to provide integration and support for Windows, Mac, and Linux server/client platforms.
* Ability to communicate and work well with customers and stakeholders.
* Ability to work independently and as part of a team.
* Strong problem-solving skills in identifying root causes and offering solutions.
* Able to do multiple tasks/projects simultaneously.
* Able to work with continual deadline pressure, handle technical issues, and provide timely solutions.
* Possess skills and background related to supporting enterprise-scale information systems.
* Possess the ability to assist with complex projects.
* Must have a valid Driver's License; clean driving record; ability to drive a 4-wheel drive vehicle
Desired
* Knowledge of Spanish is a plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk; or hear.
* The employee is occasionally required to stand; walk; reach with hands and arms and stoop; kneel; crouch; or crawl.
* The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
* Must possess - sufficient mobility, strength, or dexterity in both arms and hands and both legs to a) reach upward, sideways, downward to work with paper files; b) sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office machines.
* Must possess - 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately.
* Must possess sufficient mobility, strength or dexterity in both arms and hands and both legs to a) grasp, push, pull, turn or otherwise manipulate tools and mechanisms; b) push, shove, pull or otherwise safely and efficiently manipulate tools or mechanisms; c) lift, hold, maneuver, objects of 50 lbs or more; d) maintain balance while performing work; e) remove parts, systems, tools of 50 lbs or more
* Occasional work at summit locations ranging from 6,800' to 14,000' altitude
Salary Range
$26.35 - $30.00 per hour. The final salary will depend on skills, qualification, experience and job location.
AURA offers an excellent benefits package including paid time off and retirement contributions, competitive salary commensurate with experience, and a very attractive work environment. Details on benefits can be found at Benefits by Location - Aura Human Resources.
How to Apply
Apply by August 8, 2025 for priority consideration. This position will remain open until it is filled. Please submit a cover letter and a CV or resume, PDF files preferred. Please name any attachments with the following format: LastName DocName.
Individuals needing assistance with the employment process can request assistance at *************************.
$26.4-30 hourly 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support representative job in Urban Honolulu, HI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls are paid at a flat rate of $50 per call
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 1d ago
Information Technology Support Technician
Kfc Airport
Technical support representative job in Urban Honolulu, HI
Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity.
The Information Technology (IT) SupportTechnician will be responsible for providing services to manage the entire product lifecycle of the firm's technology assets.
JOB QUALIFICATIONS:
• Minimum Associate's degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required.
• 1-3 years' experience with performing hardware and software troubleshooting/repair.
• Excellent customer service skills.
• Previous experience in conducting training or presentations preferred.
• Knowledge and experience with MS/Office 365 programs and services.
• Ability to communicate effectively and with diplomacy both verbally and in writing.
• Ability to prioritize and plan work activities efficiently.
• Ability to manage information from multiple sources concurrently.
• Ability to sit for long periods of time while working on the computer.
• Ability to understand end users' problems and convey technical information in a nontechnical manner format.
• Ability to work independently and in small teams.
• Excellent hand-eye coordination is required.
• Ability to occasionally lift and/or move up to 20 pounds required.
• Must be able to work on-site in Honolulu office.
ESSENTIAL JOB FUNCTIONS:
•Provides services to manage the entire product lifecycle of the firm's technology assets.
•Provides day-to-day telephone, in-person, and online support to end-users.
•Ensure proper function and execution of the IT department's disaster recovery procedures and systems.
•Identifies opportunities for improvement and advancement of the firm's technology assets and policies.
•Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT & Security.
•Assists in the customization and adaption of existing programs to meet users' requirements.
•Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees.
•Prepares various audio/visual systems for professional presentations.
•Research, plan, and implement future IT projects.
•Must be available to work after hours and nights as required.
•Perform other duties as assigned.
LOCATION: Kalihi/Honolulu, HI
SALARY RANGE: $54,000 - $78,000 per year depending on experience
Please apply directly online at: ***********************
Equal Opportunity Employer/Vets/Disabled
100% Employee Owned
$54k-78k yearly Auto-Apply 60d+ ago
ERP / IT Coordinator
Sun Noodle
Technical support representative job in Urban Honolulu, HI
The ERP / IT Coordinator will serve as the primary administrator and support resource for the company's ERP system and related technologies. This role bridges IT, finance, and operations to ensure smooth system functionality, data integrity, and user adoption. The ideal candidate is both technically skilled and business-process minded, with the ability to troubleshoot issues, train users, and coordinate system improvements.
PRIMARY RESPONSIBILITIES
Act as first-line support for ERP (MS Business Central) and related software.
Maintain ERP system configurations, user access, and security permissions.
Troubleshoot and resolve ERP issues in collaboration with internal teams and external vendors.
Develop and deliver ERP user training and documentation.
Support business process improvements through ERP system enhancements.
Assist with data management, reporting, and system integrations.
Provide general IT support, including hardware, software, and network troubleshooting.
Collaborate with Finance and Operations teams to align ERP processes with business needs.
Travel to other locations to provide support as needed.
Other duties as assigned.
Qualifications
QUALIFICATIONS, KNOWLEDGE & SKILL REQUIREMENTS
Bachelor's degree in information technology, Computer Science, Business, or related field.
2+ years of experience working with ERP systems (implementation, support, or administration).
Strong understanding of ERP processes.
Strong problem-solving and analytical skills with attention to detail.
Excellent communication skills, with the ability to translate technical concepts into business terms.
Ability to work collaboratively with stakeholders at all levels.
$37k-52k yearly est. 10d ago
PT Support Associate - Seasonal
Tory Burch 4.9
Technical support representative job in Urban Honolulu, HI
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 16.00 USD - 19.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$29k-32k yearly est. Auto-Apply 60d+ ago
Junior Technician
Ohana Chem-Dry
Technical support representative job in Ewa Beach, HI
Ohana Chem Dry's mission is helping people live healthy lives, which starts with carpet, tile and upholstery cleaning for a healthy home and business. Our proprietary hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when our "Fresh N Free" is added.* Plus, our green-certified solution, The Natural , contains no soaps or detergents so it's safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice. Ohana Chem Dry's mission, products and brand power enables team members to be proud of what they do, work in a safe environment and enjoy stable schedules. If you enjoy providing excellent customer service, have a sales mentality and prefer to be active in your career, apply and Join our Team! Responsibilities:
Perform Quality work consistently and at an acceptable pace
Reliably report to work on time, reporting all absences prior to the start of the working day
Politely and graciously greet client (if home) and explain day's procedure
Listen to customers concerns and offering professional recommendations to satisfy those concerns.
Use Chem-Dry's proprietary hot carbonating extraction cleaning process and other applications as trained
Notify client when complete and expertly explain any unusual findings and answer questions
Complete all required forms accurately and on time
Maintain vehicle and equipment in clean and proper operating condition
Assist in upgrading sales to current customers
Follow route assignment and drive safely
Qualifications:
Read and comprehend simple instructions, short correspondence and memos
Write short, detailed correspondence
Effectively and graciously present information to clients in one-on-one and small group settings
Outstanding customer service skills
Team player • Safe driving record and reliable transportation
Be able to lift 100 lbs using proper lifting technique
Perform duties safely, effectively and with great care for customer belongings and home
Pass drug screen test
No experience necessary
Benefits:
Get paid to learn a trade
Be paid in accordance to your effort
Everywhere you go you will leave that place cleaner and healthier.
Gain experience in sales and receive top notch training by industry leaders
Potentially earn hourly or salary plus commission
Compensation: $18.00 - $25.00 per hour
The Chem-Dry brand is the world's leading carpet, tile and upholstery cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide such as Ohana Chem Dry, the Chem-Dry brand is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises.
Ohana Chem Dry offers exciting team member opportunities who share a sense of commitment to quality home and business care and the use of quality proprietary care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay.
Join our ohana team!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.
$18-25 hourly Auto-Apply 60d+ ago
Information Technology Support Technician III (DL) - Kapolei, Oahu
Hawaii State Judiciary
Technical support representative job in Urban Honolulu, HI
Recruitment Number 25-298TO, Information Technology SupportTechnician III (DL), SR-17, Kapolei, Oahu. Note: This position requires a current and valid driver's license to operate a motor vehicle.Serves as an independent worker responsible for assisting an IT Specialist in conducting studies of work processes, procedures and operations of simple complexity to determine user's needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network, and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.Education Requirement: Graduation from high school or GED.
Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of:
* networking equipment (e.g. modems, line drivers)
* various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail)
* peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply)
Substitution of Education for Experience:
1. Successful completion of a two-year degree (e.g., Associate's Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience.
2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience.
3. A Bachelor's degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience.
Selective Certification Requirement - Driver's License: For this position, applicants must possess a current and valid driver's license to operate a motor vehicle.Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813.
Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
$47k-69k yearly est. 23d ago
IT Helpdesk II
Lucayan Technology Solutions LLC
Technical support representative job in Urban Honolulu, HI
Job Description
Reports To: IT Security Manager Company: Lucayan Technology Solutions LLC Employment Type: Full-Time, On-Site Clearance: Secret Clearance
About Us
Lucayan Technology Solutions LLC is a leading government contracting firm, supporting national defense initiatives with top-tier technology services. We are committed to delivering secure, innovative IT solutions to federal clients. We are currently seeking a qualified and experienced IT professional to join our team as an IT Helpdesk II technician. This role is essential in resolving advanced technical issues, supporting IT infrastructure, and ensuring compliance with federal cybersecurity regulations.
Job Summary
The IT Helpdesk II technician will provide advanced (Tier 2) technicalsupport within a fast-paced, security-conscious environment. This position serves as an escalation point for complex issues from Level 1 Help Desk staff and is responsible for in-depth troubleshooting, network and server support, and enterprise application assistance. The IT Help Desk II also mentors Level I staff, assists with system upgrades, and works closely with the IT Security Manager to ensure system performance, security, and operational efficiency in accordance with cybersecurity protocols and compliance standards.
Key Responsibilities
Handle escalated IT support requests involving complex hardware, software, and network issues via ticketing system, phone, email, or in-person.
Perform in-depth troubleshooting and diagnostics to identify and resolve advanced technical issues.
Coordinate with third-party vendors and service providers for specialized support and warranty services.
Provide support for server and network infrastructure, including connectivity issues, server failures, and network performance concerns.
Assist with configuration and management of network devices such as routers, switches, and firewalls.
Monitor network performance and security, addressing issues proactively.
Manage user accounts and permissions in Active Directory and other enterprise systems, including account creation, modification, and deactivation.
Resolve complex login and access control issues, including advanced password resets and multi-factor authentication.
Provide advanced support for enterprise software applications, including installation, configuration, troubleshooting, and performance optimization.
Assist with software updates, patches, and upgrades to ensure security and compatibility.
Provide technicalsupport during organizational events, ensuring stable IT operations and connectivity.
Assist with setup, configuration, and troubleshooting of specialized event-related IT equipment.
Create and maintain detailed documentation for complex issues, solutions, procedures, and system configurations.
Develop and update knowledge base articles to assist Level 1 Help Desk staff and end users.
Mentor and train Level 1 Help Desk staff, sharing knowledge and providing technical guidance.
Participate in incident and problem management processes, ensuring rapid resolution of critical issues and root cause analysis for recurring problems.
Monitor Help Desk performance metrics, such as ticket resolution times, system uptime, and user satisfaction.
Generate detailed reports and recommend process improvements and technology enhancements based on performance data.
Collaborate with other IT teams to address cross-functional issues and improve service delivery.
Qualifications
Required:
Education: Associate degree in Information Technology, Computer Science, or related field; or equivalent experience.
Experience: 2+ years in IT support, with at least 1 year handling Tier 2 responsibilities in a government, military, or enterprise environment.
Clearance: U.S. citizenship required; must hold or be able to obtain and maintain a DoD Secret Clearance.
Active Security Clearance or higher
Certifications (DoD 8570 IAT Level II requirement): One of the following required within 6 months of hire:
CompTIA Security+ CE
CompTIA CySA+
Cisco CCNA Security
Equivalent IAT Level II certification
Training Requirements (must be completed within 30 days of hire, then annually):
DoD Cyber Awareness / IA Training
DoD AT Level I (Anti-Terrorism Awareness)
OPSEC Awareness Training (Level I)
iWATCH Training
Preferred:
Active DoD security clearance (Secret or higher).
Experience with NIST SP 800-171, DFARS, or CMMC frameworks.
Familiarity with enterprise-level software applications and IT ticketing systems.
Prior experience supporting government or defense contracting environments.
Work Conditions
Onsite work required at our Honolulu, Hawaii location.
Standard duty hours: Monday - Friday, 0800-1600 HST, excluding federal holidays.
Occasional after-hours or on-call support may be required for outages, upgrades, or security incidents.
Physical ability to lift up to 25 lbs and assist with IT equipment setup and movement.
Apply today to join a high-performing, mission-driven team supporting national security through advanced IT and cybersecurity solutions!
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$32k-46k yearly est. 21d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Technical support representative job in Urban Honolulu, HI
The Tier 2 TechnicalSupport Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technicalsupport.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$32k-46k yearly est. 46d ago
IT Specialist MID
Avening Management and Technical Services
Technical support representative job in Hawaii
Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer, participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation, establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects.
$47k-59k yearly est. 60d+ ago
Support Technician
Daveandbusters
Technical support representative job in Urban Honolulu, HI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
14
-
20
We are an equal opportunity employer and participate in E-Verify in states where required.
$33k-45k yearly est. Auto-Apply 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support representative job in Urban Honolulu, HI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-39k yearly est. 13d ago
Field Support Technician
Sev1Tech, LLC
Technical support representative job in Urban Honolulu, HI
Overview/ Job Responsibilities Sev1Tech is looking for a Field SupportTechnician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment.
Responsibilities include, but not limited to:
* Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces.
* Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support.
* Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities.
* Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan.
* The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices.
* Monitors and responds to complex technical control facility hardware and software problems.
* Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance.
* Provide quality assurance review and evaluation of new and existing software products.
Minimum Qualifications
* Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education.
* Candidate must be a US Citizen and have an Active SECRET security clearance
* A minimum of five (5) years related experience.
* Capability to distinguish between hardware and software problems in multi-vendor systems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Required to Deploy to austere locations and climb in and around military vehicles of all types.
* Required to regularly sit, walk, and/or stand throughout various times during the day.
* Up to 50 percent travel depending on the workload.
Desired Qualifications
* Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations.
* Prior military experience.
About Sev1Tech LLC
Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.
At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.
Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.
Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media!
For any additional questions or to submit referrals, feel free to reach out to ***********************.
$44k-52k yearly est. Auto-Apply 14d ago
Field Support Technician
Sev1 Tech
Technical support representative job in Urban Honolulu, HI
Overview/ Job Responsibilities
Sev1Tech is looking for a Field SupportTechnician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment.
Responsibilities include, but not limited to:
Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces.
Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support.
Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities.
Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan.
The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices.
Monitors and responds to complex technical control facility hardware and software problems.
Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance.
Provide quality assurance review and evaluation of new and existing software products.
Minimum Qualifications
Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education.
Candidate must be a US Citizen and have an Active SECRET security clearance
A minimum of five (5) years related experience.
Capability to distinguish between hardware and software problems in multi-vendor systems.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required to Deploy to austere locations and climb in and around military vehicles of all types.
Required to regularly sit, walk, and/or stand throughout various times during the day.
Up to 50 percent travel depending on the workload.
Desired Qualifications
Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations.
Prior military experience.
About Sev1Tech LLC
Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.
At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.
Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.
Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media!
For any additional questions or to submit referrals, feel free to reach out to ***********************.
$44k-52k yearly est. Auto-Apply 15d ago
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