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Technical support technician jobs in Franklin Park, NJ - 610 jobs

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  • Service Desk Specialist

    Harvey Nash

    Technical support technician job in Matawan, NJ

    Job Title: Service Desk Specialist Department: IT Reports To: Service Desk & IT Retail Field Manager ("US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”) Summary: The Service Desk Specialist provides timely phone support and executes IT-related tasks to support overall business operations. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to work flexible shifts, including evenings and weekends. Bilingual fluency in English and Spanish is required. Key Responsibilities: Handle incoming service desk calls professionally and efficiently Achieve 85% resolution rate for inbound incidents and requests Track, assign, and escalate tickets using ServiceNow Follow up on open tickets to ensure timely resolution Create and manage user accounts and permissions in a multi-platform environment Troubleshoot hardware, software, networking, and general IT issues Provide how-to support for applications and tools Escalate unresolved issues to internal teams or third-party vendors Monitor third-party portals for proactive issue tracking Support IT rollouts, upgrades, and ongoing projects Maintain and update internal process documentation Assist with desktop support and administrative IT tasks Participate in after-hours on-call rotation Qualifications: Education: Associate degree in MIS, Computer Science, or related field OR minimum 2 years of relevant IT support experience Skills & Experience: Bilingual: English and Spanish (required) Certifications (ITIL, Microsoft, Cisco) are a plus Strong communication and interpersonal skills Detail-oriented, self-motivated, and able to prioritize in high-pressure environments Experience in a team-based, customer-focused support setting A reasonable, good faith estimate of the minimum and maximum annual salary will be $58,000 $60,000 for this position with full benefits.
    $58k-60k yearly 3d ago
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  • Information Technology Intern

    Wakefern Food Corp 4.5company rating

    Technical support technician job in Edison, NJ

    Information Technology Internship Program Dates May 27, 2026 - August 7, 2026 Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners. Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices. Your contribution This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department. The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer. We are hiring interns across the following functions within Information Technology: Infrastructure Merchandising & Category Management Point of Sale, Payment & Pharm HR/Legal Systems & Retail Services Business of IT Logistics & Supply Chain Innovation Replenishment & Warehouse Management What you will do Program modifications (i.e., program maintenance) Program & Project testing (including test data development) Job control and operating instruction preparation Data analysis Introductory programming opportunities Project and program documentation Project implementation and follow-up User training and preparation of user manuals Compliance with departmental standards, procedures and policies Completion of educational and professional development courses Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function Provide technical direction and assistance as required What we are looking for Interns are required to comply with the 5-day in-person attendance policy for the program Must be at least 18 years old Must have completed 24 college credits with a 3.0 cumulative GPA or better Will be enrolled in an undergraduate or graduate school for fall Successful completion of a substance abuse test and background check is required Strong MS Office skills (Excel, Word and PowerPoint required) Valid driver's license and flexibility with regard to travel required Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively Excellent communication skills (written, oral and presentation) Ability to exhibit proper business etiquette when dealing with all levels of the organization Previous work experience in a retail environment is beneficial Company Perks Vibrant Food Centric Culture Corporate Training and Development University Collaborative Team Environment Educational Workshops Networking Opportunities Volunteer Opportunities Compensation and Benefits: First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
    $17-19 hourly 2d ago
  • Information Technology Training Specialist (Onsite)

    Stark & Stark 3.8company rating

    Technical support technician job in Hamilton, NJ

    Since 1933, Stark & Stark has developed innovative legal solutions to meet our clients' needs. We have experienced attorneys in more than 30 practice areas and a commitment to putting the law to work for our clients. We believe that is the basis for building and maintaining our practice. Stark & Stark is actively recruiting for a Informational Technology Training Specialist based in our Hamilton, NJ office. The right candidate will have the extraordinary opportunity to continue their professional development in a challenging, but collegial environment. This position requires a skilled and proactive individual with demonstrated experience working in a professional services setting most preferably within law firm. This role is responsible for designing, delivering, and maintaining technology training for attorneys and staff, as well as supporting onboarding, documentation, and select Firm initiatives. The ideal candidate will have excellent communication skills, a collaborative mindset, and the ability to translate technical concepts into practical, user-friendly guidance. They will be proactive, self-motivated, with a passion for continuous learning and problem-solving. Key Responsibilities • Conduct training sessions for attorneys and staff on all firm IT applications, both in groups and one-on-one, as needed. • Develop, update, maintain, and publish user guides, quick reference materials, instructional videos, eLearning resources, and other training documentation. • Lead all technology onboarding training for new hires, ensuring smooth integration into the firm's systems. • Serve as the first point of contact for technology training requests and schedule follow-up sessions when necessary. • Collaborate with other departments to assist with supporting staff development initiatives and targeted onboarding processes. • Coordinate with the IT department to stay up to date on software updates, new tools, and best practices. • Provide input on technology adoption strategies to improve firm efficiency. • Ensuring training materials are current, accessible, and effectively organized. • Work closely with Firm stakeholders on a regular basis to develop new training ideas, programs, and materials that enhance staff and attorney capabilities. Compensation & Benefits Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including medical, prescription, dental and vision coverage. The firm also provides generous paid time off, life insurance, accidental death and dismemberment, disability benefits and 401(k) plan with firm contributions. Compensation will be determined based on multiple factors, including candidate experience, qualifications, accomplishments, and location. Employees may also be eligible for annual performance-based merit increases rewarding individual and firm achievements. *No calls or emails from staffing agencies or recruiters, please. Unsolicited resumes from search firms will not be considered when no contract is in place. Equal Opportunity Employer Stark & Stark's policy is to make employment decisions based on merit, ability, and competence. Except where required by law, employment practices shall not be influenced or affected by an applicant's or staff member's race, color, religion, sex, national origin, age, or any other characteristic provided by law. Qualified minorities, females, veterans, and attorneys with disabilities are encouraged to apply. It is also our policy to provide a work environment that is free of harassment of any kind, including that which is sexual, age-related, or ethnic. Mansfield Rule As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab's Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles. Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.
    $76k-109k yearly est. 2d ago
  • IT Support Specialist

    Prc Management Co 4.6company rating

    Technical support technician job in Red Bank, NJ

    Full-time Description The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance. ________________________________________ Essential Duties and Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support and assist with the escalations. Investigate and resolve advanced hardware, software, and network connectivity problems. Provide onsite and remote support to corporate and field locations. Coordinate with external vendors, service providers and technical partners. Systems Administration & Infrastructure Management Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign). Maintain hardware/software deployments, updates, and system performance. Manage IT asset inventory, licensing, documentation, and server monitoring. Maintain access control & security systems (badges, cameras, credentials). Support cybersecurity (patching, MFA, updates, incident prevention). Assist with network infrastructure (firewalls, switches, VPN). Projects, Processes & Training Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements. Develop and maintain IT procedures, documentation, and knowledge base resources. Conduct end-user training and support technology adoption across the organization. Leverage AI and automation to improve efficiency and optimize IT operations. Perform other related duties consistent with the scope of the position. Requirements Education & Certification Associate or Bachelor's Degree preferred. Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred. ________________________________________ Experience 2+ years of IT support with strong networking/system administration experience. Experience with domain administration, cybersecurity practices, and database support. Experience with infrastructure security, licensing, and system performance monitoring. Experience in property management, accounting or construction software (e.g., Yardi) is a plus. Experience with camera systems and access control systems is a plus. ________________________________________ Skills & Competencies Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions. Advanced administration skills in Microsoft 365, Active Directory, and Azure environments. Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues. Excellent communication, customer service, and end-user training skills. Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment. Demonstrated ability to manage technology initiatives and collaborate effectively within a team. Highly organized, detail-oriented, and committed to meeting deadlines. Positive attitude, strong work ethic, and dedication to ongoing learning and innovation. Proficiency with AI tools and awareness of emerging technology trends. ________________________________________ Other Requirements Prolonged periods working at a desk and on a computer. Ability to lift up to 50 lbs. and use small tools. Valid driver's license required. Occasional afterhours/weekend availability for emergencies or scheduled projects. This is an onsite position at PRC's Corporate Office in Red Bank, NJ. Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays Salary Description Range: $55,000 - $70,000 annually
    $55k-70k yearly 22d ago
  • Technology Support III - Windows File Services

    Jpmorgan Chase 4.8company rating

    Technical support technician job in Jersey City, NJ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in the Corporate Sector's Employee Platform, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Manage and maintain Wintel servers, SQL databases, Oracle databases, and NAS devices. + Manage Distributed File System (DFS) health, performance, and namespace changes + Support user data migration (on-prem, cloud, Distributed File System, Network Attached Storage + Provide resiliency event support (failover procedures) + Apply load balancer knowledge for file services + Incident management: Handle, resolve, and document incidents + Participate in on-call rotation for operational support + Wintel, DFS, NAS, load balancing, cloud storage (1Drive) + Day-to-day operational support and documentation **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Proficiency in Windows Management including Wintel (Windows Server/Client) expertise required + Excellent knowledge of Windows File Services + Knowledge of Storage Solutions including Home Drive & Shared Drive, Network Attached Storage (NAS) on-premises storage integration and management, 1Drive Cloud storage integration and Distributed File System (DFS) + Proficiency in Permissions Management including Centralized, granular control of file/folder permissions and auditing and reporting capabilities + Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting + Experience in permissions management and monitoring, optimizing and load balancing the performance + Experience in incident management, high availability, disaster recovery, and regular failover testing + Experience with CI/CD pipelines, DevOps practices, version control, and automated testing. + Experience in effectively communicating with vendors **Preferred qualifications, capabilities, and skills** + Experience with one or more general purpose programming languages and/or automation scripting + Working understanding of public cloud JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Jersey City,NJ $114,000.00 - $155,000.00 / year
    $114k-155k yearly 60d ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Technical support technician job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 19h ago
  • Technical Production Support PM

    Hsssoft

    Technical support technician job in Warren, NJ

    FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-110k yearly est. 19h ago
  • IT Security production support Specialis

    Tata Consulting Services 4.3company rating

    Technical support technician job in Pennington, NJ

    Must Have Technical/Functional Skills * Primary Skill: Ping Access * Secondary: Ping Federate * Tertiary Skill: Linux * Experience: Minimum 10 years Roles & Responsibilities * 8+ years of Production support experience on Ping Access, Ping Federate, Ping Directory, PKI, Splunk, excellent knowledge of Identity and Access Management (IAM) domain. * Excellent knowledge on Linux, Networking (TCP/IP), Information security. LINUX is Required. * Well versed with ITIL framework * Excellent Communication Skills * Demonstrate a strong work ethic and takes pride in accomplishment. * CISSP OR equivalent Information Security domain certificate will be value add. * Exhibits strong drive for results and success. * Persists in the face of significant difficulties, does not give up easily. Identity and Access management (IAM) operations team is accountable for the successful delivery of all operational services globally for the IAM applications and infrastructure of the bank. This team supports a wide range of IAM infrastructure such as Single Sign On, Consolidate Directory Services Network (CDSN), Federated Identity (aka SAML), PKI infrastructure and tools, Extended Authentication Services, Strong Authentication, SailPoint and Splunk. This includes problem engagement during triage, service restoral, identification of root cause, and facilitation and co ordination of identification of root cause and permanent fix resolution - in accordance with agreed upon practices. Generic Managerial Skills, If any Identity and access Management TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $110,000-$120,000 a year
    $110k-120k yearly 34d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Edison, NJ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 9d ago
  • Entry Level IT jobs

    Beta Soft System 3.8company rating

    Technical support technician job in Jersey City, NJ

    Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources. Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations. Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. Job Description (Positions all across the USA) Entry level jobs for Freshers/ Recent Graduates Experience: 0-3 Years 1. Software Tester/ QA Tester : This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs. 2. Entry Level Business Analyst: Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements. Qualifications For Software Tester/ QA Tester: Eligibility Criteria A recent degree in Computer Science, Engineering, or Electrical Engineering. Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered. Freshers with the above stated technical skills will also be considered. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Detail orientated Analytical thinker For Entry Level Business Analyst: Eligibility Criteria A recent degree in MBA, Computer Science or Engineering. Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP). Proven organizational skills with strong attention to detail Strong verbal and written communication skills Strong decision-making and problem-solving skills Effective interpersonal skills and ability to work in a team environment Additional Information Benefits Placements with Fortune 500 clients. H1B Sponsorship for student's Visa Salary hike after 6 months on the project Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
    $71k-115k yearly est. 60d+ ago
  • ON CALL IT, TV, Printer Technician - Ocean County, NJ Hiring NOW

    Geeks On Site 3.1company rating

    Technical support technician job in Lakewood, NJ

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $44k-73k yearly est. 13d ago
  • IT Technician

    Truvolt Brands

    Technical support technician job in Jersey City, NJ

    IT Technician Type: Full-Time TruVolt Brands is looking for a skilled and motivated IT Technician to join our growing team in Jersey City. In this role, you'll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You'll also train and assist staff in effectively using our IT infrastructure. We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning. Role Overview We're seeking someone with broad technical knowledge across hardware, software, networking, and operating systems. You'll need excellent troubleshooting skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical. Key Responsibilities • Configure workstations and peripherals (computers, routers, printers, etc.). • Install, manage, and support VoIP systems, company mobile devices, and phones. • Perform regular inspections, maintenance, and repairs of computer hardware. • Support network operations (especially for operational systems, e.g. warehouse setups). • Manage IT inventory: order parts, track cost efficiency, and maintain stock levels. • Install and configure software and systems following company standards and policies. • Develop and maintain local area networks for optimal performance and security. • Ensure data privacy and network security protocols are adhered to. • Provide training and support to end users on new systems and software. • Plan and execute scheduled system upgrades and maintenance activities. • Troubleshoot hardware and software issues; repair or replace components as needed. • Maintain accurate documentation of updates, repairs, and maintenance tasks. • Monitor equipment levels and order supplies before shortages occur. Qualifications • Proven experience in a similar IT support or technician role. • Strong problem-solving, diagnostic, and troubleshooting abilities. • Excellent communication, organization, and time-management skills. • Deep knowledge of computer systems, networking, and cybersecurity fundamentals. • Experience with data privacy and protection best practices. • Certifications such as CompTIA A+, Microsoft Certified IT Professional, or equivalent are a plus. What We Offer • Competitive compensation and benefits. • Company contributions toward health coverage for you and your family, with plan options. • Incremental paid time off (PTO) based on tenure. • Paid holidays. • Modern, open-concept workspaces that promote collaboration. • Employee discounts on company products. • Support for commuting via benefit contributions. If you're ready to drive impact in a fast-paced, forward-thinking environment, we'd love to have you on our team!
    $34k-69k yearly est. 60d+ ago
  • IT Datacenter Technician

    Nebius Group Nv

    Technical support technician job in Jersey City, NJ

    Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. New data center development: We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You'll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment. The role As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center's IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. This is a shift-based role and may also require occasional travel between data center locations. You're welcome to work in our colocation in Vineland, New Jersey . Your responsibilities will include: * Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center's IT infrastructure. * Collaborating effectively with internal teams and external contractors to address technical and operational challenges. * Installation, upgrading and dismantling of hardware based on operational requests and requirements. * Managing and maintaining the connectivity of fiber optic cables and patch cords. * Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations. * Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures. * Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance. * Collaborate with key stakeholders, including (teams, executives). * Lead and manage (specific workflows, processes, projects). * Monitor and evaluate progress on (specific projects). We expect you to have: * 3+ years of hands-on experience in diagnosing and resolving server hardware issues. * A solid understanding of data center operations, as well as server and network equipment principles. * Basic proficiency in the Linux operating system and familiarity with command-line tools. * Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables. * Excel skills, including proficiency with pivot tables, formulas, lists and graph creation. * A proactive, responsible and goal-oriented approach to work. It will be an added bonus if you have: * Valid Driving License * Project planning skills Key Employee Benefits: * Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families. * 401(k) Plan: Up to 4% company match with immediate vesting. * Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. * Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage. Compensation We offer a competitive rate from $25/hr - 40/hr, based on your experience Join Nebius Today! What we offer * Competitive salary and comprehensive benefits package. * Opportunities for professional growth within Nebius. * Flexible working arrangements. * A dynamic and collaborative work environment that values initiative and innovation. We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!
    $25 hourly Auto-Apply 20d ago
  • IT Technician

    Weiss-Aug 3.9company rating

    Technical support technician job in East Hanover, NJ

    Full-time Description Join Weiss-Aug - A Leader in Precision Manufacturing and Innovation Be part of a company that's shaping the future of manufacturing where your ideas, skills, and passion matter. Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years. Why Join Us? At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment. We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization. Responsibilities: Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues. Provide software and hardware support including user support, upgrading, testing, and implementation. Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas. Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware. Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing. Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases. Create and maintain documentation: system configurations, internal IT procedures. Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software. User account administration (including door access). May require periodic travel to remote satellite offices. Requirements Software Knowledge: Windows OS Microsoft Office Active Directory Hardware Knowledge: Working knowledge of network connectivity Working knowledge of computers, printers, peripherals, etc Personal Skills: Good interpersonal, communication, and technical writing skills Detail oriented and good analytical skills Self-motivated and able to work independently without constant supervision Experience: 1-3 years technical support, Windows clients, Microsoft Office 1-3 years Windows administration & support 1-3 years network connectivity/security administration & support Education: A.S. degree in Computer Science or equivalent technical training/certification Relevant certifications: CompTIA: A+, Network+, Server+, Security+ Microsoft: MTA, MCP This position is at our East Hanover, NJ location. Pay Range: $23/hr. to $25/hr. Other Benefits Include Medical, Dental and Vision 401 (k) with company match Holiday, Vacation and Sick Time Tuition Reimbursement Health Savings Accounts (HAS) Flexible Spending Accounts (FSA) Cigna Wellness Incentive Program Employee Assistance Program (EAP) Short Term Disability Group Life and Accidental Insurance Sun Life - Accident, Critical Illness, and Hospital Indemnity Insurance Smoking Cessation Program Pet Insurance US Pay Transparency The base salary for this role will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency. If your salary requirements exceed the advertised range and you remain interested in Weiss-Aug, we encourage you to apply. Weiss-Aug is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state, or local law. Notice to Agency and Search Firm Representatives: the Weiss-Aug Group is not accepting unsolicited emails from agencies and/or search firms for this job posting.
    $23-25 hourly 60d+ ago
  • IT Support Specialist

    PRC Management Co Inc. 4.6company rating

    Technical support technician job in Red Bank, NJ

    Job DescriptionDescription: The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance. ________________________________________ Essential Duties and Responsibilities Technical Support & Troubleshooting Provide Tier 1 and Tier 2 technical support and assist with the escalations. Investigate and resolve advanced hardware, software, and network connectivity problems. Provide onsite and remote support to corporate and field locations. Coordinate with external vendors, service providers and technical partners. Systems Administration & Infrastructure Management Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign). Maintain hardware/software deployments, updates, and system performance. Manage IT asset inventory, licensing, documentation, and server monitoring. Maintain access control & security systems (badges, cameras, credentials). Support cybersecurity (patching, MFA, updates, incident prevention). Assist with network infrastructure (firewalls, switches, VPN). Projects, Processes & Training Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements. Develop and maintain IT procedures, documentation, and knowledge base resources. Conduct end-user training and support technology adoption across the organization. Leverage AI and automation to improve efficiency and optimize IT operations. Perform other related duties consistent with the scope of the position. Requirements: Education & Certification Associate or Bachelor's Degree preferred. Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred. ________________________________________ Experience 2+ years of IT support with strong networking/system administration experience. Experience with domain administration, cybersecurity practices, and database support. Experience with infrastructure security, licensing, and system performance monitoring. Experience in property management, accounting or construction software (e.g., Yardi) is a plus. Experience with camera systems and access control systems is a plus. ________________________________________ Skills & Competencies Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions. Advanced administration skills in Microsoft 365, Active Directory, and Azure environments. Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues. Excellent communication, customer service, and end-user training skills. Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment. Demonstrated ability to manage technology initiatives and collaborate effectively within a team. Highly organized, detail-oriented, and committed to meeting deadlines. Positive attitude, strong work ethic, and dedication to ongoing learning and innovation. Proficiency with AI tools and awareness of emerging technology trends. ________________________________________ Other Requirements Prolonged periods working at a desk and on a computer. Ability to lift up to 50 lbs. and use small tools. Valid driver's license required. Occasional afterhours/weekend availability for emergencies or scheduled projects. This is an onsite position at PRC's Corporate Office in Red Bank, NJ. Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
    $30k-47k yearly est. 18d ago
  • Production Support Technician

    Artech Information System 4.8company rating

    Technical support technician job in Morris Plains, NJ

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area. Major Accountabilities ISO 8 Activities: Ensure accurate SAP inventories are maintained for all components. Proper status segregation and storage of media lots. Support the maintenance of an audit ready state of the ISO 8 Area Timely response to all module requests. Batch Records are properly kitted and staged based on production schedule. All gowning materials in the ISO 8 area are maintained to adequate levels. ISO 8 area has ample supply of non-inventory items Logbooks entries are clear and complete. Kanban system is utilized to ensure FIFO Equipment cleaning is performed as required Ensure Batch records are reviewed and corrected in a timely manner. Skills: 1-3 years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred. SAP knowledge preferred. Other Qualifications: Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required. Must be well organized, flexible and work with minimal supervision. Ability to lift up to 50 lbs. Alternate shifts, weekends and overtime will be required Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials Qualifications High School Degree or GED equivalent. Additional Information For more information, Please contact: Akriti Gupta ************** Morristown, NJ 07960
    $77k-114k yearly est. 60d+ ago
  • Technical Production Support PM

    Hsssoft

    Technical support technician job in Warren, NJ

    FULLTIME. Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches. Detailed JD: • About 12+ years in overall IT. • Technical background - Preferably Java development background • PL-SQL skills - Intermediate level • Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc • Experience in L3 support • Experience in Defect Triaging, Functional Analysis • Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months) • Excellent communication and articulation skills. • Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level) • Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al) • Experience in driving and mentoring team Needs to take “Driver seat” and run independently with minimal supervision. Additional Information All your information will be kept confidential according to EEO guidelines.
    $64k-110k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support technician job in Woodbridge, NJ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $29k-41k yearly est. 9d ago
  • EUC technician/Site IT Support

    Tata Consulting Services 4.3company rating

    Technical support technician job in Morris Plains, NJ

    Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $65,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $50k-65k yearly 14d ago
  • Technology Support III - Windows File Services

    Jpmorganchase 4.8company rating

    Technical support technician job in Jersey City, NJ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in the Corporate Sector's Employee Platform, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Manage and maintain Wintel servers, SQL databases, Oracle databases, and NAS devices. Manage Distributed File System (DFS) health, performance, and namespace changes Support user data migration (on-prem, cloud, Distributed File System, Network Attached Storage Provide resiliency event support (failover procedures) Apply load balancer knowledge for file services Incident management: Handle, resolve, and document incidents Participate in on-call rotation for operational support Wintel, DFS, NAS, load balancing, cloud storage (1Drive) Day-to-day operational support and documentation Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Proficiency in Windows Management including Wintel (Windows Server/Client) expertise required Excellent knowledge of Windows File Services Knowledge of Storage Solutions including Home Drive & Shared Drive, Network Attached Storage (NAS) on-premises storage integration and management, 1Drive Cloud storage integration and Distributed File System (DFS) Proficiency in Permissions Management including Centralized, granular control of file/folder permissions and auditing and reporting capabilities Proficiency in NAS Team Collaboration including coordinating for storage provisioning and troubleshooting Experience in permissions management and monitoring, optimizing and load balancing the performance Experience in incident management, high availability, disaster recovery, and regular failover testing Experience with CI/CD pipelines, DevOps practices, version control, and automated testing. Experience in effectively communicating with vendors Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud
    $78k-106k yearly est. Auto-Apply 40d ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Franklin Park, NJ?

The average technical support technician in Franklin Park, NJ earns between $34,000 and $98,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Franklin Park, NJ

$58,000

What are the biggest employers of Technical Support Technicians in Franklin Park, NJ?

The biggest employers of Technical Support Technicians in Franklin Park, NJ are:
  1. Neuropath Behavioral Healthcare
  2. TWO95 International
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